# Compare UKG Pro vs Payworks 2026 | Capterra > Unsure of what to choose? Check Capterra to compare UKG Pro and Payworks based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/480-235453/UKG-Pro-vs-Payworks --- # UKG Pro vs Payworks Features and Cost Comparison Last updated May 6th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: UKG ProPayworks2/4 selected [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/) [Payworks](https://www.capterra.com/p/235453/Payworks/)[4.7 (142)](https://www.capterra.com/p/235453/Payworks/reviews/) [## UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.1 Customer Service 4 Reviews Sentiment Based on [718 reviews](#user-reviews) Positive 602 Neutral 80 Negative 36 [## Payworks](https://www.capterra.com/p/235453/Payworks/)[4.7 (142)](https://www.capterra.com/p/235453/Payworks/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.5 Ease of Use 4.5 Customer Service 4.8 Reviews Sentiment AH Based on [142 reviews](#user-reviews) Positive 136 Neutral 5 Negative 1 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### BambooHR 4.6 (3,290) * * * Starting Price $10.00 Per User,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### Workday HCM 4.5 (1,746) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * ### Paycom 4.4 (1,249) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 87% of reviewers rated it above 4 stars * * * ### Gusto 4.6 (4,201) * * * Starting Price $49.00 Other,Per Month Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 28,203 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Missing features Feature ratings Payroll Management 4.4 Direct Deposit 4.8 Tax Compliance 4.3 W-2 Preparation 4.6 Tax Calculation NA \--%Fit Missing features Feature ratings Payroll Management 4.8 Direct Deposit 4.9 Tax Compliance NA W-2 Preparation NA Tax Calculation NA User satisfaction User satisfaction 4.3 User reviews[718](https://www.capterra.com/p/480/UKG-Pro/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 4.1 Customer support 4.0 User satisfaction 4.7 User reviews[142](https://www.capterra.com/p/235453/Payworks/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.8 Customer support 4.8 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Empowering organizations to build high-trust, high-performance cultures with AI-driven HR, payroll, and workforce tools for every industry and role. Best for Canadian businesses of all sectors and sizes rely on Payworks, ranging in size from one employee to over 4,000. We offer specialized solutions for small business, franchise and corporate organizations ## User reviews Pros & cons FC Francois C. Directeur General > "The software enbles us to simplify our human resource management processes from employees scheduling, benefits administration..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7096265) BD Brittney D. HRIS Manager > "We've had several issues with payroll processing (like files not going to the bank due to a server issue with UKG - happens..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039360) VR Verified Reviewer Quality Manager > "Aside from payroll and time management, we've been able to utilize it for goal tracking, performance reviews and salary..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7121566) Jeremy V. Field Supervisor of Inspections > "It sometimes zoom's in really large and it makes using the app difficult at times." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349) AG Alexandra G. PandC Associate Director > "We are very happy with our service, the only down size is the customer service team assigned to us, keeps changing often, and..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404) Vineet S. Sales Manager > "Sometimes the employees complain about that they are not able to login." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7052718) VC Vicente C. Quality Technician > "It helps organize tasks, and the self-service option for employees are useful." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104548) DK Denise K. Benefits Manager > "The Content Management gadgets is unnecessarily complex." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556) TM Thomas M. Director of HRIS > "There is a high-degree of configuration available allowing customers to build business rules and business processes to handle..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789423) AL Ayobami L. Customer service > "Downside to the blank spaces is the navigation as many sub windows are embedded in each other." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6855754) JE Jordan E. Payroll Specialist > "UKG Pro has a lot of cool reports and functions however it requires significant training and ongoing system knowledge to use..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394) BG Bethany G. Cardiovascular Technician > "I can never get it to pull up my paystubs or PTO on the app." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6873242) JE Jordan E. Payroll Specialist > "I really like all the reporting options within UKG for payroll, time, and employee data." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394) Jeremy V. Field Supervisor of Inspections > "Sometimes the app on a mobile device is not user friendly." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349) SC Sherri C. sales associate > "Receiving my schedule and reviewing my time card all in one location is very convenient." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7068374) VR Verified Reviewer Associate Director > "I don't like that you can't use templates that you can just use to autopopulate each week if your work hours and codes are the..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6523846) VR Verified Reviewer Loan Servicing Specialist > "What I like most is how it saves time by automating tasks like payroll and time tracking." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7082143) Abby G. Director of Talent Acquisition and Org Dev > "Hard to get answers or direction on issues when you needed support quickly" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7088706) JE Jordan E. Payroll Specialist > "As an HR Generalist using UKG Pro primarily for payroll and timekeeping, my overall experience has been mixed but generally..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394) VR Verified Reviewer Payroll Administrator > "Customer service is slow and delayed, takes weeks if or months for an answer." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7036631) HR Haley R. registrar > "The platform does a great job of centralizing HR data, so everything I need is just a few clicks away." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428) DK Denise K. Benefits Manager > "the benefits admin piece is clunky." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556) LC Louis C. Assistant Manager > "Overall it has helped both leaders and staff manage their time cards as well as time off efficiently" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7075823) VR Verified Reviewer IT Administrator > "Both have some features that aren't the most intuitive." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493) Simon B. Senior Vice President People and Culture > "The system has really helped us scale as an organization and provides us a one stop shop and single source of truth for all..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716) Matt S. Activation Manager > "Also I got it confused with an insurance agency a lot" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7101623) LW Levin W. Cashier > "My overall experience was good could check my pay from week to week log in worked once I got it set up" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552) AP Amy P. HR Manager > "Instead, we got UKG project managers who were completely disorganized and nonresponsive, our integration feeds took more than..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384) VR Verified Reviewer IT Engineer > "This tool can be used to automate onboarding using an identity management platform using low code solution." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6885934) VR Verified Reviewer physician > "Once logged in, it was fine, but the logging in process was always something I struggled with, even with continued use." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6886494) DW David W. Program Manager > "Nice integrations between different touchpoints for employees (recruitment, hiring/onboarding, timekeeping, performance..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6481447) VR Verified Reviewer IT Administrator > "The website is nice, but the app has issues." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493) JL Jessica L. Director of HR > "I appreciate that the system helps our department play a bigger role in shaping the organization, giving us the tools and..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463) FC Frank C. click list > "adjusting your clock in and out times can be a little confusing because of the wording." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6778331) FM Fatima M. Sr Manager, HR Operations and Technology > "Also, it's nice that the customer support is outsourced and for urgent issues there is a rapid phone number. As compared other..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382) Simon B. Senior Vice President People and Culture > "Some of the modules UX/UI need improvement and updating - can be a bit clunky." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716) LC Lukas C. Marketing manager > "It is a great app easy for me to track my teams clock ins and clock outs I would definitely recommend." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7079705) MD Mathew D. Dev > "Search might as well not exist never returns anything, 404s randomly throughout the site." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6549821) LA Louise A. HR Manager > "Ability to add user defined fields helps HR track unique items." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039290) Margarita P. Exp and FA Actg Mgr > "Certain links are available but are broken when you go to actually get to the area you need." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975) Jeremy V. Field Supervisor of Inspections > "I have had very minimal issues and have enjoyed this program for all my time keeping and tax information records." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349) JM JD M. Payroll Specialist > "The only issue would be return time on tickets when i do have issues." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6788410) HR Haley R. registrar > "The interface is user-friendly, which is a huge plus—especially when you have team members who aren't as tech-savvy." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428) CM Courtenay M. Manager, Payroll > "I do not like that Wage attachments for Canada and ROE's are not sent automatically" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436) MK Max K. Case Manager > "My boss can approve my vacation requests remotely, and I can access all my important employee data." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6792252) CP Carrie P. Counselor > "Sometimes it seems to glitch and not detect when I am on site." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6705016) Ashish A. Dispatcher > "UKG Pro is a robust and versatile human capital management solution that excels in customization, ease of use, and..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6353421) CD Chiquita D. Personal banker > "It’s always crashing and needed to reenter and verify passwords." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6461900) LW Levin W. Cashier > "Customer support was so great helping me log in and you could check your pay and make sure it was right very easy to use" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552) DW Dave W. Service Desk Manager > "setting employee schedules can be finicky" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6511634) MM Marty M. Senior Leadership > "What I liked most about UKG Pro was how it streamlined complex HR and payroll tasks into a single, user-friendly platform." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789422) CM Cynthia M. Physical Therapist > "Confusing to navigate, cannot always figure out how to submit PTO." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6769665) VR Verified Reviewer Forklift Driver > "Many users ,myself included appreciate how it streamlines payroll, benefits administration, and talent management in one..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6675565) JA Julian A. Leasing Agent > "When going to clock in, it sometimes glitches." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6689711) BB Brian B. IT Project Manager > "We are in perfect alignment with our new customer success team and look forward to years of partnership in supporting our..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7130921) PS Patrick S. Controller > "At times our employees have issues with the mobile app." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6306137) Ashish A. Dispatcher > "It’s highly regarded for enhancing operational efficiency and employee experience, making it a valuable asset for businesses..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6353421) HS Harpreet S. Operations system analyst > "The initial setup for non technical team members become difficult sometimes" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6666406) AG Alexandra G. PandC Associate Director > "The accessibility is way better than other platform, more user friendly for hte employees." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404) Margarita P. Exp and FA Actg Mgr > "Sometimes documents or modules can be difficult to find." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975) MM Monica M. Human Resources > "Overall experience was positive as the system interacted well with 3rd party companies and was easy for our team members." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7117191) AP Amy P. HR Manager > "We are now being forced to pay an additional annual cost to update benefits administration because UKG is not updating their..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384) JL Jessica L. Director of HR > "The ability to have all HR data centralized in one system makes managing information much more efficient and seamless." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463) KB Katherine B. Teacher Aide > "There are times when the system will not allow me to clock out or approve my hours for the pay period." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6067105) BK Brian K. Clinical Research Coordinator > "I like not having to navigate through 3-5 different websites and finding all my required assignments and tools in one website." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6292680) SK Samantha K. TA manager > "Doesn’t integrate well with other software" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6361973) PS Patrick S. Controller > "UKG Pro is a well-integrated system that captures virtually all people-management tools in one place." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6306137) VR Verified Reviewer VP of HR Operations > "UKG has struggled over the years to find the right solution for customer service. While it's dramatically improved, they still..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4987291) Margarita P. Exp and FA Actg Mgr > "I really liked the features built in for performance tracking and candidate review during a job search fill." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975) NL Nathan L. Maintenance tech > "My password expired went to make a new one and it doesn't recognize my current one which is needed to make a new one." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6138739) JJ Jessica J. Senior Director, People and Culture > "Just wish I had more time in the day to truly customize the platform more." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135423) KE Kristen E. VP, HR > "IT is also very difficult to find employees who use and understand UKG, bc they turn all of their laid off staffers into..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6282104) FM Fatima M. Sr Manager, HR Operations and Technology > "Overall, UKG Pro is a great HCM for small to mid-size companies. Although it lacks some functionality the price and ease of..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382) Leah G. Auto Detailer > "Whole site looks like it was designed in the early 2000s." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6428335) VR Verified Reviewer HR Business Parner > "UKG Pro is one of the best HCM tool on the market as it has all the components needed to run the HR functions." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6656497) Ambrecia M. Housekeeper > "Can't keep track of the days I worked but ihate we don't have app I refer the app to the device at work." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4902606) CM Courtenay M. Manager, Payroll > "I was able to experience the various modules offered in UKG from Payroll to Onboarding to Recruitment to Performance." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436) LO Linda O. Accountant III (Payroll) > "Data entry errors can be difficult to correct at times and may requires assistance from UKG." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4977491) SK Samantha K. Front Desk Administrator > "It's an all-in-one app which gives you the opportunity to access everything from one single dashboard." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6575259) KF Kevin F. CHRO > "The product is very frustrating and overly complicated." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6598538) [View Reviews](https://www.capterra.com/p/480/UKG-Pro/reviews/) AH Alicia H. Executive Director > "I particularly like the time off request function, although I would like it to show on the timesheet that there is a..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063773) TB Travis B. owner > "We always a had a quick shortcut to start payroll but it disappeared and now we have to manually find it each time." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063630) MY Max Y. Accounting Manager > "The platform is reliable and handles payroll accurately, and the support team truly stands out. Whenever I have..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064921) JM Jacqueline M. HR and Office Manager > "Sometime I can not find what I am looking for: it is not intuitive to where to find some items such as how to..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063720) AF Auriole F. Program Coordinator > "I also like that the changes by Ontario/Canada's changes are reliable and automatically imbedded and one does not..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063830) LP Lisa P. President > "The other 5% are due to incompatiblity with QBO workflows." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063797) MY Max Y. Accounting Manager > "Having access to subject matter experts gives me confidence that our payroll is handled correctly and compliantly." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064921) RM ROBERT M. CONTROLLER > "LACK OF CONTROL PAYWORKS HAS STRICT GUIDELINES ABOUT WHAT YOU CAN CHANGE SOME REPORTS" [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064831) MD Monica D. Office Manager > "Have relied on pay works for years and feel secure that this payroll program is always up to date and efficient with..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063721) TS Trish S. Office Manager > "The only thing that I have found is the guys have trouble getting into see there pay stubs I do wish that part was a..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063638) SC Stephanie C. HR Manager > "When we first started using Payworks, I didn't know very many other companies that were using it but at a recent..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063653) CW Carla W. VCFO > "it has become difficult to speak with a human being even on the general help line." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7067322) SV Samantha V. Paralegal > "It's overall simplicity and the fact that I have a body I can connect to if I run into any issues (I think I had one..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063636) JD Janet D. Treasurer > "Sometimes trying to access previous ROEs can be tricky. " [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063680) JR Justin R. Operating and Finance Officer > "I also got a friends business set up with Payworks and he loves how easy it is to process payroll from what he was..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063858) DG Doreen G. accounting, reception > "Often I don't get the answers to my question or it may seem a little complicated." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7067891) RM ROBERT M. CONTROLLER > "EASY TO USE HAS GOOD REPORTING YOU ARE ABLE TO PRODUCE AD HOC REPORTS FROM THE DATABASE PERFORMS YEAR END T4'S" [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064831) DW Deseree W. Finance and Human Resources Manager > "I find that the interface is not super intuitive." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063803) SB Sandra B. Office Manager > "With numerous options, payroll always runs smoothly, no matter how many "add-ons" you have or don't have." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063657) BA Brenda A. owner > "It is totally different from Moneris, some things are not as clear or easy." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7065814) LS Leath S. Partner > "The resource Center for questions and videos are helpful too!" [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064343) EJ Eric J. CEO > "It's often unclear to me where to find simple information, especially for employee information." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6824772) JJ Jennifer J. Payroll Specialist > "Payworks is the most user-friendly payroll system I've used in my decade-long career." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063961) CW Carla W. VCFO > "Now they call me for help not Payworks." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7067322) PV Pam V. Payroll Benefits Administrator > "As a payroll professional I really appreciate being able to contact 1 person for all my service needs and not having..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618534) SF Sarah F. Office Manager > "I was assigned a specialist, but i do not feel the communication i received or the set up was done as i would have..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6856865) HM Heather M. Bookkeeper > "I love that I don't have to calculate stat and they made it easy to enter for everyone." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063628) TB Tammy B. Accounting > "I'm not able to import to my software with the various departments I have" [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618500) DW Deseree W. Finance and Human Resources Manager > "I also like that the service representatives are knowledgeable about employment laws in my province." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063803) EJ Eric J. CEO > "The user interface is dated." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6824772) MJ MARSHA J. HRIS > "The platform is reliable and offers a wide range of features that streamline payroll and HR processes." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618215) BC Betty C. Bookkeeper > "Sometimes the report I want isn't available and I need to create it myself." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618894) AF Auriole F. Program Coordinator > "I find it so easy to use and learn quicker steps as I continue to use the platform making the tough issues easy to..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063830) VM Viktoria M. Accountant > "Don't know if there is anything that i personally dislike but some employees say the program on their phones does..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618467) MS Misha S. Controler > "How easy to run payroll runs and customer service, as well as value for the money." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064204) TD Tammy D. Founder > "I can't think of anything except I always need help in the spring getting back into the program details but I don't..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618935) Nick B. Engineer III > "The employee self-service portal is incredibly intuitive." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7075537) MH Maria H. Caseload Manager > "Then, when we needed assistance it was difficult to get hold of someone. And when we did get hold of them, they..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6290825) ES Elena S. Head of Finance > "From the time of proposal to onboarding you have a person that helps you automate and train you for absolutely..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618175) LR Leanne R. Financial Administrator > "Overall, setting up employees is more tedious than our previous payroll provider (Deluxe Payweb)." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618430) DW Donnelle W. Director of Finance > "Email and/or phone inquiries are always responded to promptly." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063756) PV Pam V. Payroll Benefits Administrator > "No extra bells and whistles that cost a lot and weren't used." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618534) SO Sherry O. Administrative Assistant > "Ease of use, cost effective, I like that the government reporting is covered for the most part." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063888) SF Sarah F. Office Manager > "I found that my initial set up was lacking support." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6856865) TB Travis B. owner > "Much better than the old fashioned way of cheques we did beforehand. " [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063630) CH Christine H. Director of Payroll > "To create a new review report can be a struggle." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618321) JS Julie S. Owner > "it's nice having control over the payroll directly." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063671) NS Nate S. creative director > "the UX of the website is pretty confusing, hard to find things" [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618410) RM Robyn M. Office Manager > "I love payworks, I have onboarded 2 separate companies with them and have told many others to switch over." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064010) MH Maria H. Caseload Manager > "We had a hard time getting the initial training." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6290825) MS Margaret S. Accounting and Payroll > "It makes entering payroll easy. " [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7068076) MH Maria H. Caseload Manager > "It's been very difficult to get help and training on it." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6290825) AH Alicia H. Executive Director > "Easy to enter data into the timesheet as an employee." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063773) VR Verified Reviewer HR Coordinator > "Payworks is very finicky and does not offer a lot of features compared to other softwares out there." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___4217532) LS Leath S. Partner > "I also like that we have a personal rep assigned to our account. " [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064343) TT Tyler T. Student > "The user interface was a bit outdated and could use some improvement. " [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___4403558) AF Auriole F. Program Coordinator > "Payworks staff too are always available and helpful to solve any issue." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063830) VD Veronica D. Project manager > "Employees have to log in to the clunky website to access their records, an app or simpler interface would be better." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___3208369) [View Reviews](https://www.capterra.com/p/235453/Payworks/reviews/) ## User interface [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) 4.26 (718) [Payworks](https://www.capterra.com/p/235453/Payworks/) 4.72 (142) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important UKG Pro Top features 27/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/480/UKG-Pro/#features) Payworks 18/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/235453/Payworks/#features) ### Recognition No recognitions have been awarded to UKG Pro No recognitions have been awarded to Payworks ### Deployment & support UKG Pro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Payworks Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details UKG Pro - By UKG - Located in United States - Founded in 1977 Payworks - By Payworks - Located in Canada - Founded in ## Popular Comparisons [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,273)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.2 Features 4.8 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/480-205015/UKG-Pro-vs-Deel) [Payworks](https://www.capterra.com/p/235453/Payworks/)[4.72 (142)](https://www.capterra.com/p/235453/Payworks/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,273)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.5 Features 4.8 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/205015-235453/Deel-vs-Payworks) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,707)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.2 Features 4.8 4.1 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/480-172127/UKG-Pro-vs-Rippling) [Payworks](https://www.capterra.com/p/235453/Payworks/)[4.72 (142)](https://www.capterra.com/p/235453/Payworks/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,707)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.5 Features 4.8 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172127-235453/Rippling-vs-Payworks) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,193)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/480-155895/UKG-Pro-vs-WorkforceNow) [Payworks](https://www.capterra.com/p/235453/Payworks/)[4.72 (142)](https://www.capterra.com/p/235453/Payworks/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,193)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.3 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-235453/WorkforceNow-vs-Payworks) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,832)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/480-86714/UKG-Pro-vs-WebPay) [Payworks](https://www.capterra.com/p/235453/Payworks/)[4.72 (142)](https://www.capterra.com/p/235453/Payworks/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,832)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.3 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-235453/WebPay-vs-Payworks) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,394)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/480-185859/UKG-Pro-vs-RUN) [Payworks](https://www.capterra.com/p/235453/Payworks/)[4.72 (142)](https://www.capterra.com/p/235453/Payworks/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,394)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/185859-235453/RUN-vs-Payworks) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.2 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/480-133745/UKG-Pro-vs-Paycor-Perform) [Payworks](https://www.capterra.com/p/235453/Payworks/)[4.72 (142)](https://www.capterra.com/p/235453/Payworks/reviews/) vs [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,797)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.1 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/119841-235453/Paychex-Flex-vs-Payworks)