# Compare UKG Pro vs Paylocity 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Paylocity and UKG Pro based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/480-86714/UKG-Pro-vs-WebPay --- # Paylocity vs UKG Pro Features and Cost Comparison Last updated May 6th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PaylocityUKG Pro2/4 selected [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.3 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/) [## Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.3 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.3 Customer Service 4.1 Reviews Sentiment MR Based on [1,837 reviews](#user-reviews) Positive 1,598 Neutral 171 Negative 68 [## UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.1 Customer Service 4 Reviews Sentiment Based on [718 reviews](#user-reviews) Positive 602 Neutral 80 Negative 36 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 28,367 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 74%Fit Not enough reviews Feature ratings Payroll Management 4.5 Direct Deposit 4.8 Tax Compliance 4.3 W-2 Preparation 4.7 Tax Calculation \-- 72%Fit Missing features Feature ratings Payroll Management 4.4 Direct Deposit 4.8 Tax Compliance 4.3 W-2 Preparation 4.6 Tax Calculation NA User satisfaction User satisfaction 4.3 User reviews[1,837](https://www.capterra.com/p/86714/WebPay/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.2 Customer support 4.1 User satisfaction 4.3 User reviews[718](https://www.capterra.com/p/480/UKG-Pro/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 4.1 Customer support 4.0 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Paylocity works with all size businesses (20-5000+ employees). We partner with HR, Finance, and IT leaders across industries for one platform that covers payroll, benefits, engagement, and data. Best for Empowering organizations to build high-trust, high-performance cultures with AI-driven HR, payroll, and workforce tools for every industry and role. ## User reviews Pros & cons MUR Minhaz Uddin R. Financial Analyst- Payroll > "The platform streamlines payroll and HR processes effectively and helps keep everything organized in one system. While there are occasional usability challenges and minor delays, the overall functionality and..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103784) AW Adrienne W. Payroll Manager > "We have had some issue with the data integrity as there were mass changes done via Weblink both internally and by Paylocity team members that have created a historical pay history mess and there is no way to..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049172) HK Hardeep K. HR Generalist > "It has allowed me to streamline processes, standardize workflows, run cleaner audits, and support my organization more efficiently." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048583) TY Tawanna Y. Payroll Manager > "Such as direct deposits going to wrong or inactive account, old garnishments being activated after being paid off already, PTO balances didn't come over correctly, 401k transferred as a flat rate instead of a..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049025) SM Sue M. HR Director > "Paylocity took our growing company from a manual payroll system without HR recordkeeping and has streamlined many processes, saving many hours with reporting and HR tracking." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050263) SU Stacey U. Director of Human Resources > "The experience with a new team for our 2026 OE was the most challenging of my career, with multiple errors, workflow issues, incomplete work and many phone calls and emails to reach a resolution." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103172) HK Hardeep K. HR Generalist > "I oversee payroll, benefits administration, onboarding, offboarding, time & attendance, HRIS data management, and system-level configuration—and Paylocity supports all of these areas seamlessly." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048583) RC RJ C. Finance Manager > "For example, editing PTO rules / accrual rates has been difficult in the past - they make me fill out a form with tons of questions (some don't even apply to our usage), and whenever I do that, I feel uncertain..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7079912) PJ Peyton J. Director of Operations > "Paylocity offers a very user-friendly platform with a wide range of features all in one place, including payroll, time tracking, and HR tools." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7123321) AD Alma D. HR Generalist > "Recruiting module has its downfalls, such as not being able to extract all candidate data to a csv or xls file where the employer can better filter for candidates." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087295) Shelly O. Direct Support Professional > "I love that you can clock in and out on the app and can look at your hours with ease and if there is a discrepancy you are able to put in a request to have it changed to the hours on the clock you know to be..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7088348) PA Paola A. Human Resources Manager > "Additionally, customer support could be improved, as resolution times are often long even with a dedicated manager, and frequent changes in account managers (at least three times a year) create inconsistencies." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048628) NT Nijah T. THERAPIST > "Also, I like how you can see everything on one page such as vacation, sick hours, work announcements, employee's birthday and work anniversary date." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7060281) KR Kevin R. Sr Payroll and Benefits Manager > "My biggest pet peeve with Paylocity is the inability to change an employee's ID - this should be updateable but appears to also be Paylocity's internal unique identifier for each employee." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094873) CY Chloe Y. Human Resources Manager > "Paylocity has helped our employees gain confidence to handle certain things on their own, such as submitting timecard adjustments, where they used to rely heavily on HR to do this. " [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087309) AG Ashley G. After school and summer camp teacher > "It requires WiFi, if you are using the app for clocking in and out of a shift and you are in a “dead zone” you will not be able to clock in or out." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7060277) JD Jennifer D. VP of HR > "Paylocity is a decent HRIS, especially for companies that don’t require a lot of customization. While the assigned team model is a major benefit, increased flexibility would make the platform much more effective..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7064694) MW Maddy W. HR Generalist > "In our business, time off requests change frequently and having to manually update the balance each time or deleting the request entirely and resubmitting it is frustrating." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094834) OP Octavio P. Bookkeeper > "Awesome, it helps a lot to do payroll this way, i can centralize tasks of payroll on me, that previously were distributed along various team members, and i dont feel the extra pressure of this." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095034) KB Kate B. HR Director > "We use Paylocity as a school and sometimes it does not properly organize our employees, benefits, pay in a way that works for us." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094809) FJ Francesca J. Manager > "The platform offers a comprehensive set of tools that help streamline HR and payroll processes, though there are occasional areas where usability could be improved." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7121441) NW Nyah W. Payroll Analyst > "When we have an issue occur and receive the response that it is a "known occurrence" but without any timeline of when it will be fixed. Or when we bring to discussion that something is not working, provide..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040572) SB Stephanie B. Director of Administration- Controller > "The software includes thoughtful features like built-in payroll notes that make it easy to stay completely paperless and keep all documentation in one place." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087284) TL Tonykea L. People Technology Partner > "This delay can create bottlenecks, especially when time-sensitive payroll or HR issues are involved, and can impact overall efficiency." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087403) AP Ashlyn P. HRIS Administrator II > "The platform offers a wide range of tools that streamline HR processes, and I especially value how customizable many of the modules are." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048611) BA Brenda A. HR, Payroll and Benefits Manager > "However, the system not being able to integrate seamlessly across different modules makes our HR processes difficult to manage at times." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103181) IO Ivy O. Office Manager > "I like that employees has the ability to send corrections for their timecards, it gives them responsibility too for their hours, and not just the supervisor." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087271) JV Jazmin V. HR Generalist > "Time Off is now harder for team members to find, and it’s not as accessible as it was under the old Self-Service layout. Since it moved to Time & Labor, it has thrown a lot of employees off and created some..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048631) SD Sissie D. Director of HR > "This is my third time working with Paylocity, and I continue to bring it to every organization I join because it delivers the right balance: powerful enough for HR and Payroll, yet intuitive, simple, and..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103164) KY Kathy Y. Manager of Compensation and People Analytics > "The effectiveness of customer support when it comes to resolving issues. Although reps are responsive and quick to acknowledge tickets, they often lack the technical knowledge to provide timely or lasting..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049193) EP Erika P. HR Manager > "I love that employees can encourage each other and have reasons to celebrate one another (announcements of birthdays, anniversaries, other employees making posts to recognize people.)" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050815) TM Tony M. General Manager > "Employees’ direct deposit info changes without their permission, terminated employees have become reactivated, and simple actions like reactivating a multiple changes or other bulk edits are extremely tedious." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024911) ME Michelle E. Senior Manager, Marketing and Operations > "The timesheet functionality is good, as well; it allows us to track billable hours across various client jobs, and access relevant notes per subsection of times worked." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016812) AP Andrea P. HR Coordinator > "Sometimes I feel like the tax support isn't very thorough, having to follow up multiple times on a single issue, and not getting the correct advice to resolve the issue. And it may just be just me, but I feel..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016319) DS DENNIS S. Owner operator > "Very easy to navigate works well with my cpa to keep my taxes and buisness straight they are alwaya available and ready to take care of my needs with a simple phone call with me on the phone with program open to..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048612) AM Ashley M. Director of Operations > "My Copy Cost Center function does not work, I have reached out multiple times when we first started, it states its been saved, they tell me its working, its not." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087458) JM Jessica M. Human Resources Manager > "The product itself has great options with expense, time and labor, performance management, now asset management, HSA, Flex Spending, COBRA support, ETC." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025979) OP Octavio P. Bookkeeper > "Is a little inflexible on some things, for example, on the taxes section for each employee, if you want to withhold an additional amount it only is possible on flat amounts, not on percentages" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095034) NC Najae C. PSR > "I like that Paylocity is a all in one platform that combines payroll, HR, benefits, time tracking, onboarding, and talent management in one system, reducing the need for multiple tools." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6811778) WN Wendy N. Office Manager > "Changes were made in onboarding and I had no idea how to assist my employees, need better communication , not just random emails that look like solicitations." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048878) VR Verified Reviewer Senior Environment Artist > "I liked the ability to track payroll, track who is in the office using the employee calendar, and schedule time off or sick days all in one place." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6878520) SO Shannah O. Accounting Deal Clerk > "One aspect of Paylocity that I do not enjoy (it's more annoying than an actual problem) is after I clock out, Paylocity says that I have a missing task when there is nothing assigned that I need to do." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094901) MB Mike B. HR Manager > "The reporting section is user-friendly and customizable, allowing me to tailor reports to my specific needs." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048570) SU Stacey U. Director of Human Resources > "It feels as if Paylocity's system has plateaued in dashboards, benefits, reporting and overall system functionality." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103172) SD Suraj D. Payroll Auditor > "Overall, Paylocity provides a solid payroll and time management solution with useful features and a generally user-friendly interface. While it handles most tasks efficiently, occasional issues with the Time &..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016317) PSP Pauline Sher P. HR Generalist > "Time logging in is a hassle when you need 2 windows open for Time/Labor and HR/Payroll and the system keeps kicking you off in the middle of your typing doing your work." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024684) EM Erin M. People Operations Specialist > "Payroll is great, but also having expense reimbursement, spending account management, recruiting capabilities and COBRA all in one place as been a game changer for us!" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103173) JO Jonathan O. Payroll Specialist > "Sometimes the page takes a while to load and you have to close the page and re-enter it for it to load correctly." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048999) TO TJ O. Payroll Manager > "Paylocity has a robust reporting platform that streamlines payroll review and ongoing audits and greatly improve the process as a whole." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040595) HG Henna G. HR Generalist > "There are instances where workflows do not function properly, resulting in information not being saved to the correct designated areas." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094862) SS Sara S. Director of HR > "Paylocity is a robust enough program with the capability of housing several disciplines in one place such as recruiting, performance, compensation, time and attendance, data insights, expense tracking,..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6828297) AO Amy O. Payroll and Benefits Manager > "Do not like how schedule templates work (would like any changes made to be effective immediately or at least on the start date of the assigned employee). " [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7058508) CH Charlotte H. People Experience Director > "My favorite feature is time tracking compliance with geo location and place to audit and put notes." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048556) CY Chloe Y. Human Resources Manager > "There are random glitches at times, such as not being able to download performance reviews still. " [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087309) AS Alexandra S. Sr. HR Generalist > "It’s a user-friendly platform that makes it simple to manage everyday tasks like viewing pay information, tracking time, and accessing company resources." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016188) PS Patrick S. IT Manager > "Their platform lacks reasonable mechanisms to track employee compliance which causes our HR team to track compliance outside the HRIS system." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6880764) AP Angela P. Director Human Resource > "The platform offers a comprehensive and user-friendly system that makes managing HR, payroll, and employee engagement efficient and effective. While there are minor frustrations, they are far outweighed by the..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7029030) KV Katie V. HRBP > "The system is very payroll or finance oriented, and the data is structured in a way that's not useful for simple tracking." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048563) AA Ahtziri A. HR Generalist > "The mobile app is super convenient too, I can approve timecards, view paystubs, and send messages without having to log in from a computer." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024652) CH Christina H. HR Director > "The customer support, while friendly and quick, has not been able to resolve some of our issues and not lived up to the promises of the main basis of why we switched." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048661) JH Jennifer H. HR Director > "Features such as direct deposit, tax filing, reporting, and system integrations make payroll and HR tasks more streamlined." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016203) BT Brigitte T. HR Manager > "Sometimes it’s difficult to reach our account manager, and frequently the account manager is changed, which can be frustrating when trying to get consistent support." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103040) AG Alisha G. Director of Human Resources > "Having recruiting, onboarding, employee files, expenses, surveys, etc. all in one really COULD be a game changer in the HRIS world." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103245) KT Kristin T. Controller > "We did already have an incident where Paylocity pulled funds that they were not supposed to pull and it did take quite a bit longer than I felt it should have to get the money back." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095525) AB Allison B. HR Generalist > "One thing I really appreciate is their “Help” feature, where you can search through different articles to troubleshoot or look things up on your own." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049044) CM Christina M. HR Director > "It can be difficult to know where in the menu I need to go to access certain settings, and some settings are not even open for clients to update, they have to be done on the back end by Paylocity." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016227) AK Amanda K. Human Resources Director > "We chose Paylocity for payroll, but having additional modules was great: recruiting, benefits management, ACA reporting, OSHA tracking, I-9 compliance, etc." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016208) ET Erin T. HR Talent and Recruiting Specialist > "Customer support was promised to be local and readily available but, apart from a few requests, has felt very disengaged and responses that items will be looked into have ended there." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095286) DS Devin S. People Operations Partner > "The customer support we have is great, any questions I have I am able to ask or set up time to talk to our account representative. If they do not know the answer they do find it for us and help support the best..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7096775) TS Tatum S. HR Generalist > "App is a little crowded- it's hard to navigate and to verbally navigate someone to certain screens when talking to them on the phone." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7112371) TB Tara B. Human Resources Executive > "I love the new AI search feature and I even uploaded our handbook, into Paylocity so our employees can search it easier, using the AI feature." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016209) AG Aaron G. Membership and Development Director > "The piece of the puzzle we are missing is the ability to truly track trainings, we can track hours but not specifics." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6867002) OP Octavio P. Bookkeeper > "The intuition of the app and the automatation, also, for my company it was a big plus the value for money due to the fact that our previous payroll provider was a lot more expensive." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095034) AH Alena H. Sr Payroll and Benefits Specialist > "We’ve also seen instances in the Performance module where pasted text doesn’t always save correctly." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048945) MB Mark B. Business Manager > "Knowing that my role encompasses HR, benefits, payroll, employee continuing education, background checks, regulatory and more, Paylocity made it easy for me to get up to speed." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7041402) JS Jamie S. Human Resources Director > "In many ways the HR & Payroll modules do not completely sync with the T&L modules and items have to be completed in both areas for them to work." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024679) MS Michael S. Payroll Coordinator > "Easy to follow modules and dashboards and the support you receive via chat, phone and PEAK makes me able to feel like I'm able to do a lot on my own within the system in support of our employees." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050203) ET Erin T. HR Talent and Recruiting Specialist > "It’s clunky and with limited app options employees rarely login unless to clock hours or submit PTO." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095286) GP Gunnar P. HR Generalist > "The system allows us to manage employee data efficiently while maintaining strong reporting capabilities." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094904) RP Rob P. HRBP > "Some of the support has been lackluster, no responses to emails, even using a general email which was recommended has not garnered results as anticipated." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103121) [View Reviews](https://www.capterra.com/p/86714/WebPay/reviews/) FC Francois C. Directeur General > "The software enbles us to simplify our human resource management processes from employees scheduling, benefits administration..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7096265) BD Brittney D. HRIS Manager > "We've had several issues with payroll processing (like files not going to the bank due to a server issue with UKG - happens..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039360) VR Verified Reviewer Quality Manager > "Aside from payroll and time management, we've been able to utilize it for goal tracking, performance reviews and salary..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7121566) Jeremy V. Field Supervisor of Inspections > "It sometimes zoom's in really large and it makes using the app difficult at times." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349) AG Alexandra G. PandC Associate Director > "We are very happy with our service, the only down size is the customer service team assigned to us, keeps changing often, and..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404) Vineet S. Sales Manager > "Sometimes the employees complain about that they are not able to login." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7052718) VC Vicente C. Quality Technician > "It helps organize tasks, and the self-service option for employees are useful." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104548) DK Denise K. Benefits Manager > "The Content Management gadgets is unnecessarily complex." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556) TM Thomas M. Director of HRIS > "There is a high-degree of configuration available allowing customers to build business rules and business processes to handle..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789423) AL Ayobami L. Customer service > "Downside to the blank spaces is the navigation as many sub windows are embedded in each other." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6855754) JE Jordan E. Payroll Specialist > "UKG Pro has a lot of cool reports and functions however it requires significant training and ongoing system knowledge to use..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394) BG Bethany G. Cardiovascular Technician > "I can never get it to pull up my paystubs or PTO on the app." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6873242) JE Jordan E. Payroll Specialist > "I really like all the reporting options within UKG for payroll, time, and employee data." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394) Jeremy V. Field Supervisor of Inspections > "Sometimes the app on a mobile device is not user friendly." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349) SC Sherri C. sales associate > "Receiving my schedule and reviewing my time card all in one location is very convenient." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7068374) VR Verified Reviewer Associate Director > "I don't like that you can't use templates that you can just use to autopopulate each week if your work hours and codes are the..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6523846) VR Verified Reviewer Loan Servicing Specialist > "What I like most is how it saves time by automating tasks like payroll and time tracking." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7082143) Abby G. Director of Talent Acquisition and Org Dev > "Hard to get answers or direction on issues when you needed support quickly" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7088706) JE Jordan E. Payroll Specialist > "As an HR Generalist using UKG Pro primarily for payroll and timekeeping, my overall experience has been mixed but generally..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394) CS Carlos S. Director > "Customer support responsiveness can be inconsistent" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7143963) HR Haley R. registrar > "The platform does a great job of centralizing HR data, so everything I need is just a few clicks away." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428) VR Verified Reviewer Payroll Administrator > "Customer service is slow and delayed, takes weeks if or months for an answer." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7036631) LC Louis C. Assistant Manager > "Overall it has helped both leaders and staff manage their time cards as well as time off efficiently" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7075823) DK Denise K. Benefits Manager > "the benefits admin piece is clunky." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556) Simon B. Senior Vice President People and Culture > "The system has really helped us scale as an organization and provides us a one stop shop and single source of truth for all..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716) VR Verified Reviewer IT Administrator > "Both have some features that aren't the most intuitive." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493) LW Levin W. Cashier > "My overall experience was good could check my pay from week to week log in worked once I got it set up" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552) Matt S. Activation Manager > "Also I got it confused with an insurance agency a lot" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7101623) VR Verified Reviewer IT Engineer > "This tool can be used to automate onboarding using an identity management platform using low code solution." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6885934) AP Amy P. HR Manager > "Instead, we got UKG project managers who were completely disorganized and nonresponsive, our integration feeds took more than..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384) DW David W. Program Manager > "Nice integrations between different touchpoints for employees (recruitment, hiring/onboarding, timekeeping, performance..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6481447) VR Verified Reviewer physician > "Once logged in, it was fine, but the logging in process was always something I struggled with, even with continued use." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6886494) JL Jessica L. Director of HR > "I appreciate that the system helps our department play a bigger role in shaping the organization, giving us the tools and..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463) VR Verified Reviewer IT Administrator > "The website is nice, but the app has issues." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493) FM Fatima M. Sr Manager, HR Operations and Technology > "Also, it's nice that the customer support is outsourced and for urgent issues there is a rapid phone number. As compared other..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382) FC Frank C. click list > "adjusting your clock in and out times can be a little confusing because of the wording." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6778331) LC Lukas C. Marketing manager > "It is a great app easy for me to track my teams clock ins and clock outs I would definitely recommend." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7079705) Simon B. Senior Vice President People and Culture > "Some of the modules UX/UI need improvement and updating - can be a bit clunky." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716) LA Louise A. HR Manager > "Ability to add user defined fields helps HR track unique items." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039290) MD Mathew D. Dev > "Search might as well not exist never returns anything, 404s randomly throughout the site." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6549821) Jeremy V. Field Supervisor of Inspections > "I have had very minimal issues and have enjoyed this program for all my time keeping and tax information records." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349) Margarita P. Exp and FA Actg Mgr > "Certain links are available but are broken when you go to actually get to the area you need." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975) HR Haley R. registrar > "The interface is user-friendly, which is a huge plus—especially when you have team members who aren't as tech-savvy." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428) JM JD M. Payroll Specialist > "The only issue would be return time on tickets when i do have issues." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6788410) MK Max K. Case Manager > "My boss can approve my vacation requests remotely, and I can access all my important employee data." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6792252) CM Courtenay M. Manager, Payroll > "I do not like that Wage attachments for Canada and ROE's are not sent automatically" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436) Ashish A. Dispatcher > "UKG Pro is a robust and versatile human capital management solution that excels in customization, ease of use, and..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6353421) CP Carrie P. Counselor > "Sometimes it seems to glitch and not detect when I am on site." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6705016) LW Levin W. Cashier > "Customer support was so great helping me log in and you could check your pay and make sure it was right very easy to use" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552) CD Chiquita D. Personal banker > "It’s always crashing and needed to reenter and verify passwords." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6461900) MM Marty M. Senior Leadership > "What I liked most about UKG Pro was how it streamlined complex HR and payroll tasks into a single, user-friendly platform." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789422) DW Dave W. Service Desk Manager > "setting employee schedules can be finicky" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6511634) VR Verified Reviewer Forklift Driver > "Many users ,myself included appreciate how it streamlines payroll, benefits administration, and talent management in one..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6675565) CM Cynthia M. Physical Therapist > "Confusing to navigate, cannot always figure out how to submit PTO." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6769665) BB Brian B. IT Project Manager > "We are in perfect alignment with our new customer success team and look forward to years of partnership in supporting our..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7130921) JA Julian A. Leasing Agent > "When going to clock in, it sometimes glitches." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6689711) Ashish A. Dispatcher > "It’s highly regarded for enhancing operational efficiency and employee experience, making it a valuable asset for businesses..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6353421) PS Patrick S. Controller > "At times our employees have issues with the mobile app." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6306137) AG Alexandra G. PandC Associate Director > "The accessibility is way better than other platform, more user friendly for hte employees." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404) HS Harpreet S. Operations system analyst > "The initial setup for non technical team members become difficult sometimes" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6666406) MM Monica M. Human Resources > "Overall experience was positive as the system interacted well with 3rd party companies and was easy for our team members." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7117191) Margarita P. Exp and FA Actg Mgr > "Sometimes documents or modules can be difficult to find." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975) JL Jessica L. Director of HR > "The ability to have all HR data centralized in one system makes managing information much more efficient and seamless." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463) AP Amy P. HR Manager > "We are now being forced to pay an additional annual cost to update benefits administration because UKG is not updating their..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384) PS Patrick S. Controller > "UKG Pro is a well-integrated system that captures virtually all people-management tools in one place." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6306137) KB Katherine B. Teacher Aide > "There are times when the system will not allow me to clock out or approve my hours for the pay period." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6067105) Margarita P. Exp and FA Actg Mgr > "I really liked the features built in for performance tracking and candidate review during a job search fill." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975) SK Samantha K. TA manager > "Doesn’t integrate well with other software" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6361973) JJ Jessica J. Senior Director, People and Culture > "Just wish I had more time in the day to truly customize the platform more." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135423) VR Verified Reviewer VP of HR Operations > "UKG has struggled over the years to find the right solution for customer service. While it's dramatically improved, they still..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4987291) FM Fatima M. Sr Manager, HR Operations and Technology > "Overall, UKG Pro is a great HCM for small to mid-size companies. Although it lacks some functionality the price and ease of..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382) NL Nathan L. Maintenance tech > "My password expired went to make a new one and it doesn't recognize my current one which is needed to make a new one." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6138739) VR Verified Reviewer HR Business Parner > "UKG Pro is one of the best HCM tool on the market as it has all the components needed to run the HR functions." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6656497) KE Kristen E. VP, HR > "IT is also very difficult to find employees who use and understand UKG, bc they turn all of their laid off staffers into..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6282104) CM Courtenay M. Manager, Payroll > "I was able to experience the various modules offered in UKG from Payroll to Onboarding to Recruitment to Performance." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436) Leah G. Auto Detailer > "Whole site looks like it was designed in the early 2000s." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6428335) SK Samantha K. Front Desk Administrator > "It's an all-in-one app which gives you the opportunity to access everything from one single dashboard." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6575259) Ambrecia M. Housekeeper > "Can't keep track of the days I worked but ihate we don't have app I refer the app to the device at work." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4902606) EC Efrain C. Systems Engineer > "Provides ease of use with their timekeeping system and also great forums for helpful tips about their system." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7027890) LO Linda O. Accountant III (Payroll) > "Data entry errors can be difficult to correct at times and may requires assistance from UKG." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4977491) [View Reviews](https://www.capterra.com/p/480/UKG-Pro/reviews/) ## User interface 4.34 (1,837) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) 4.26 (718) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important Paylocity Top features 38/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/86714/WebPay/#features) UKG Pro 27/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/480/UKG-Pro/#features) ### Recognition Paylocity is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to UKG Pro ### Deployment & support Paylocity Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos UKG Pro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Paylocity - By Paylocity - Located in United States - Founded in 1997 UKG Pro - By UKG - Located in United States - Founded in 1977 ## Popular Comparisons [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.3 Features 4.8 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/86714-205015/WebPay-vs-Deel) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.2 Features 4.8 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/480-205015/UKG-Pro-vs-Deel) [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.3 Features 4.8 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/86714-172127/WebPay-vs-Rippling) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.2 Features 4.8 4.1 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/480-172127/UKG-Pro-vs-Rippling) [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,403)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/86714-185859/WebPay-vs-RUN) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,197)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/480-155895/UKG-Pro-vs-WorkforceNow) [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,197)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.3 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-155895/WebPay-vs-WorkforceNow) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,403)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/480-185859/UKG-Pro-vs-RUN) [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,935)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Contact vendor for pricing Price $17/month 4.3 Features 4.7 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/86714-116050/WebPay-vs-Patriot-Software) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.2 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/480-133745/UKG-Pro-vs-Paycor-Perform) [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.2 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-133745/WebPay-vs-Paycor-Perform) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (718)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,935)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Contact vendor for pricing Price $17/month 4.2 Features 4.7 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/480-116050/UKG-Pro-vs-Patriot-Software)