--- title: "Compare UKG Pro vs Paylocity 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Paylocity and UKG Pro based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/480-86714/UKG-Pro-vs-WebPay" page_type: "comparison" language: "en" --- # Paylocity vs UKG Pro Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PaylocityUKG Pro2/4 selected [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.3 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/) [## Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.3 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.3 Customer Service 4.1 Reviews Sentiment Based on [1,933 reviews](#user-reviews) Positive 1,685 Neutral 179 Negative 69 [## UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.3 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.2 Customer Service 4 Reviews Sentiment Based on [731 reviews](#user-reviews) Positive 615 Neutral 79 Negative 37 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 15,759 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Not enough reviews Feature ratings Direct Deposit 4.8 Employee Database 4.5 Data Import/Export 3.6 Mobile Access 4.5 Multi-Country \-- 68%Fit Missing features Feature ratings Direct Deposit 4.8 Employee Database 4.0 Data Import/Export NA Mobile Access 4.5 Multi-Country 3.0 User satisfaction User satisfaction 4.3 User reviews[1,933](https://www.capterra.com/p/86714/WebPay/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.2 Customer support 4.1 User satisfaction 4.3 User reviews[731](https://www.capterra.com/p/480/UKG-Pro/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.1 Customer support 4.0 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Small to large businesses across industries including healthcare, retail, restaurants, manufacturing, financial services, education, nonprofits, and franchises. Best for Empowering organizations to build high-trust, high-performance cultures with AI-driven HR, payroll, and workforce tools for every industry and role. ## User reviews Pros & cons AP Ashley P. HR Manager > "The reporting capabilities are robust, allowing HR teams to access and analyze workforce data efficiently, and the employee self-service features are generally well received and help reduce..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728) AW Adrienne W. Payroll Manager > "We have had some issue with the data integrity as there were mass changes done via Weblink both internally and by Paylocity team members that have created a historical pay history mess and there is no..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049172) PJ Peyton J. Director of Operations > "Paylocity offers a very user-friendly platform with a wide range of features all in one place, including payroll, time tracking, and HR tools." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7123321) NW Nyah W. Payroll Analyst > "When we have an issue occur and receive the response that it is a "known occurrence" but without any timeline of when it will be fixed. Or when we bring to discussion that something is not working,..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040572) FJ Francesca J. Manager > "The platform offers a comprehensive set of tools that help streamline HR and payroll processes, though there are occasional areas where usability could be improved." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7121441) TY Tawanna Y. Payroll Manager > "Such as direct deposits going to wrong or inactive account, old garnishments being activated after being paid off already, PTO balances didn't come over correctly, 401k transferred as a flat rate..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049025) Nikki C. office manager > "The platform made it simple to access pay stubs, track time, request time off, and manage HR tasks all in one place." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7188884) TM Tony M. General Manager > "Employees’ direct deposit info changes without their permission, terminated employees have become reactivated, and simple actions like reactivating a multiple changes or other bulk edits are extremely..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024911) ME Michelle E. Senior Manager, Marketing and Operations > "The timesheet functionality is good, as well; it allows us to track billable hours across various client jobs, and access relevant notes per subsection of times worked." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016812) AP Andrea P. HR Coordinator > "Sometimes I feel like the tax support isn't very thorough, having to follow up multiple times on a single issue, and not getting the correct advice to resolve the issue. And it may just be just me,..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016319) MUR Minhaz Uddin R. Financial Analyst- Payroll > "The platform streamlines payroll and HR processes effectively and helps keep everything organized in one system. While there are occasional usability challenges and minor delays, the overall..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103784) SU Stacey U. Director of Human Resources > "The experience with a new team for our 2026 OE was the most challenging of my career, with multiple errors, workflow issues, incomplete work and many phone calls and emails to reach a resolution." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103172) JM Jessica M. Human Resources Manager > "The product itself has great options with expense, time and labor, performance management, now asset management, HSA, Flex Spending, COBRA support, ETC." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025979) RC RJ C. Finance Manager > "For example, editing PTO rules / accrual rates has been difficult in the past - they make me fill out a form with tons of questions (some don't even apply to our usage), and whenever I do that, I feel..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7079912) SM Sue M. HR Director > "Paylocity took our growing company from a manual payroll system without HR recordkeeping and has streamlined many processes, saving many hours with reporting and HR tracking." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050263) AD Alma D. HR Generalist > "Recruiting module has its downfalls, such as not being able to extract all candidate data to a csv or xls file where the employer can better filter for candidates." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087295) HK Hardeep K. HR Generalist > "I oversee payroll, benefits administration, onboarding, offboarding, time & attendance, HRIS data management, and system-level configuration—and Paylocity supports all of these areas seamlessly." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048583) PA Paola A. Human Resources Manager > "Additionally, customer support could be improved, as resolution times are often long even with a dedicated manager, and frequent changes in account managers (at least three times a year) create..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048628) HK Hardeep K. HR Generalist > "It has allowed me to streamline processes, standardize workflows, run cleaner audits, and support my organization more efficiently." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048583) KR Kevin R. Sr Payroll and Benefits Manager > "My biggest pet peeve with Paylocity is the inability to change an employee's ID - this should be updateable but appears to also be Paylocity's internal unique identifier for each employee." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094873) SD Suraj D. Payroll Auditor > "Overall, Paylocity provides a solid payroll and time management solution with useful features and a generally user-friendly interface. While it handles most tasks efficiently, occasional issues with..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016317) AG Ashley G. After school and summer camp teacher > "It requires WiFi, if you are using the app for clocking in and out of a shift and you are in a “dead zone” you will not be able to clock in or out." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7060277) TO TJ O. Payroll Manager > "Paylocity has a robust reporting platform that streamlines payroll review and ongoing audits and greatly improve the process as a whole." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040595) AP Ashley P. HR Manager > "Similarly, after transitioning to Paylocity's HSA/FSA administration services, employees expressed considerable frustration with the account setup process and ongoing account access." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728) AS Alexandra S. Sr. HR Generalist > "It’s a user-friendly platform that makes it simple to manage everyday tasks like viewing pay information, tracking time, and accessing company resources." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016188) PSP Pauline Sher P. HR Generalist > "Time logging in is a hassle when you need 2 windows open for Time/Labor and HR/Payroll and the system keeps kicking you off in the middle of your typing doing your work." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024684) AP Angela P. Director Human Resource > "The platform offers a comprehensive and user-friendly system that makes managing HR, payroll, and employee engagement efficient and effective. While there are minor frustrations, they are far..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7029030) CM Christina M. HR Director > "It can be difficult to know where in the menu I need to go to access certain settings, and some settings are not even open for clients to update, they have to be done on the back end by Paylocity." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016227) AA Ahtziri A. HR Generalist > "The mobile app is super convenient too, I can approve timecards, view paystubs, and send messages without having to log in from a computer." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024652) MW Maddy W. HR Generalist > "In our business, time off requests change frequently and having to manually update the balance each time or deleting the request entirely and resubmitting it is frustrating." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094834) JH Jennifer H. HR Director > "Features such as direct deposit, tax filing, reporting, and system integrations make payroll and HR tasks more streamlined." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016203) JS Jamie S. Human Resources Director > "In many ways the HR & Payroll modules do not completely sync with the T&L modules and items have to be completed in both areas for them to work." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024679) Shelly O. Direct Support Professional > "I love that you can clock in and out on the app and can look at your hours with ease and if there is a discrepancy you are able to put in a request to have it changed to the hours on the clock you..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7088348) KV Katie V. HR Manager > "Also, sometimes the Time and Labor module doesn't sync well with the HR and Payroll system." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7187751) AK Amanda K. Human Resources Director > "We chose Paylocity for payroll, but having additional modules was great: recruiting, benefits management, ACA reporting, OSHA tracking, I-9 compliance, etc." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016208) DW DEbby W. Payroll Manager > "Not enough communication when changes made such as to entry screens When adjustments made such as a no calc to correct, no one notifies you they have been completed" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040544) MD Marilyn D. Agency > "Overall, Paylocity has been a valuable solution for our organization, providing an efficient payroll experience and helping us manage workforce needs with confidence." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7162634) KB Kate B. HR Director > "We use Paylocity as a school and sometimes it does not properly organize our employees, benefits, pay in a way that works for us." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094809) TB Tara B. Human Resources Executive > "I love the new AI search feature and I even uploaded our handbook, into Paylocity so our employees can search it easier, using the AI feature." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016209) KD Katie D. Administrative > "Customizing reports often requires more manual effort than expected, and the system occasionally lacks flexibility for unique organizational workflows." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016354) MB Mark B. Business Manager > "Knowing that my role encompasses HR, benefits, payroll, employee continuing education, background checks, regulatory and more, Paylocity made it easy for me to get up to speed." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7041402) NB Nick B. Senior Accountant > "Messages that are created from Paylocity and emailed to employees do not include the full message in the email, preventing employees from reading the entire message without having to open Paylocity." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6561127) NT Nijah T. THERAPIST > "Also, I like how you can see everything on one page such as vacation, sick hours, work announcements, employee's birthday and work anniversary date." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7060281) TL Tonykea L. People Technology Partner > "This delay can create bottlenecks, especially when time-sensitive payroll or HR issues are involved, and can impact overall efficiency." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087403) CY Chloe Y. Human Resources Manager > "Paylocity has helped our employees gain confidence to handle certain things on their own, such as submitting timecard adjustments, where they used to rely heavily on HR to do this. " [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087309) PJ Peyton J. Director of Operations > "Some features can be difficult to navigate initially, and certain workflows are not as intuitive as they could be." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7123321) JD Jennifer D. VP of HR > "Paylocity is a decent HRIS, especially for companies that don’t require a lot of customization. While the assigned team model is a major benefit, increased flexibility would make the platform much..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7064694) MS Michael S. Administrator > "It is one of the most convoluted, confusing payroll programs i have ever seen. And have been involved with payroll systems since the mid 1980's." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7133230) OP Octavio P. Bookkeeper > "Awesome, it helps a lot to do payroll this way, i can centralize tasks of payroll on me, that previously were distributed along various team members, and i dont feel the extra pressure of this." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095034) MH Michelle H. Payroll and Benefits Manager > "I was unaware that we were receiving payments and they were not going to our carriers for the coverage so the coverage was stopped and I received no notice of getting the payments from the previous..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7020042) TB Theresa B. Human Resources Manager > "We like having our Payroll, Timekeeping, and Benefit Management all on the same platform, streamlining operations while reducing errors." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024772) JW John W. HR > "For instance, why when I try to make a timecard correction do I get an error saying the change would affect the employees negative balance when all I'm doing is changing a clock out to a clock in or..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6641539) SB Shane B. Accounting and HR Manager > "It's wonderful for tracking employee time, as well as for processing payroll payments, which has been made even easier with their recent update." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016349) BA Brenda A. HR, Payroll and Benefits Manager > "However, the system not being able to integrate seamlessly across different modules makes our HR processes difficult to manage at times." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103181) SB Stephanie B. Director of Administration- Controller > "The software includes thoughtful features like built-in payroll notes that make it easy to stay completely paperless and keep all documentation in one place." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087284) JV Jazmin V. HR Generalist > "Time Off is now harder for team members to find, and it’s not as accessible as it was under the old Self-Service layout. Since it moved to Time & Labor, it has thrown a lot of employees off and..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048631) AP Ashlyn P. HRIS Administrator II > "The platform offers a wide range of tools that streamline HR processes, and I especially value how customizable many of the modules are." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048611) KY Kathy Y. Manager of Compensation and People Analytics > "The effectiveness of customer support when it comes to resolving issues. Although reps are responsive and quick to acknowledge tickets, they often lack the technical knowledge to provide timely or..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049193) AK Alie K. Payroll Manager > "The automated calculations, tax filings, and direct deposit features have drastically reduced manual errors and saved us countless hours." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7042375) SC Sophie C. HR Manager > "Customer service and support. Whenever I called in for help I got a little attitude and most of the time, I was told someone will get back to me after they look int the situation and I sometimes I was..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7136315) IO Ivy O. Office Manager > "I like that employees has the ability to send corrections for their timecards, it gives them responsibility too for their hours, and not just the supervisor." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087271) RK Robert K. Controller > "While if offers a lot of features, the system does not allow a lot of flexibility if your internal process doesn't work exactly like the way they designed the feature." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7041635) RM Robin M. Sr HRBP > "Tracking of communication to candidates, instead of through Outlook, has helped our recruiting team through a major initiative where temporary help was brought in and that communication with..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025089) AM Ashley M. Director of Operations > "My Copy Cost Center function does not work, I have reached out multiple times when we first started, it states its been saved, they tell me its working, its not." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087458) Nikki C. office manager > "Everything is organized in one place, making it convenient for both employees and employers to manage day-to-day workforce needs efficiently." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7188884) OP Octavio P. Bookkeeper > "Is a little inflexible on some things, for example, on the taxes section for each employee, if you want to withhold an additional amount it only is possible on flat amounts, not on percentages" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095034) SD Sissie D. Director of HR > "This is my third time working with Paylocity, and I continue to bring it to every organization I join because it delivers the right balance: powerful enough for HR and Payroll, yet intuitive, simple,..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103164) CC Chris C. Payroll Manager > "It can sometimes take longer than I’d like for a response and if I call my account rep is never available and I prefer to not get an extra rep involved if I can avoid it." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040762) KM Kelli M. Senior Accountant > "I like that I can reach out to my account manager at any time and will get a quick response back to any issue that I may be having." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7120011) AP Ashley P. HR Manager > "Where my experience became frustrating was with customer support and some of the additional products sold as part of the Paylocity ecosystem." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728) Nikki C. office manager > "It's a reliable, easy-to-use platform that simplifies payroll, time tracking, and HR tasks." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7188884) PSP Pauline Sher P. HR Generalist > "for 4 digits (seconds/hundred seconds) which is overkill that makes reports column longer and cluttered, messy to view and harder to use." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024684) AT Angela T. Human Resources > "I like that the staff have a way to track their time off, see their checks, and update their own information rather than the old paper methods we were using before." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7018695) DO Diana O. HR Accounting > "time off accruals some times do not comply with original records, would be better if the design on processing payroll application could be less bright" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7042520) JB Jennifer B. Director of Operations > "I also like that certifications can be stored in the employees online file and expiration dates can be run in a quick report" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040715) KR Katrice R. Office Manager and League Administrator > "Instead of listening to my issues and working with me to correct tax filing, I keep getting responses repeating what I already know and being told the problem is fixed when it is not." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7041229) AP Andrea P. HR Coordinator > "I also like the balance Paylocity has of things that Paylocity sets up for us on the backend like open enrollment and new module initial setup." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016319) AP Ashley P. HR Manager > "I was also disappointed by several add-on products that were represented as seamlessly integrated but did not function as expected in practice." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728) EP Erika P. HR Manager > "I love that employees can encourage each other and have reasons to celebrate one another (announcements of birthdays, anniversaries, other employees making posts to recognize people.)" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050815) SC Sarah C. President > "There are too many steps to get a job done. When running payroll there are a million buttons to push and screens to go through and the website isn't very intuitive." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016828) HF Heather F. HR Generalist > "The layout of the platform is very user-friendly; I also like the Knowledge Base section to help search for functionality and other FAQ's." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087280) KJ Karen J. HR Business Partner > "A lot of the functionality either does not work as described or is not intuitive." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024997) AM Alison M. Senior HR Generalist > "We have been so happy with all the funcialities that Paylocity provides to our organization and the customization to our organization as well." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7030292) JB Jeanette B. Payroll Supervisor > "I do not like the new Person Record screen." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048933) AM Amanda M. Manager of People Operations > "There are a lot of ways to customize the different modules to make it work for our specific business." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025977) LL LISA L. Therapist > "Some things were not as intuitive to use and took me a long time to figure out." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6093227) Emmy G. HR and payroll coordinator > "Love the new home screen design for easy access to the things i use most." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7072458) MO Michelle O. Payroll and Benefits Coordinator > "There are something’s that don’t seem to be able to be customized to the point that our company would like." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___4398722) FL Fernando L. Human Resources > "The plus for Paylocity is the ability to integrate outside vendors into the system and make one place to do all." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7005017) AP Ashley P. HR Manager > "I was also disappointed by several add-on products that were represented as seamlessly integrated but did not function as expected in practice." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728) RB Rosonia B. Human Resources Administrator > "The ability it provides to integrate with other platforms our organization utilize makes our job easier" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024245) SL Stefanie L. Senior VP of People Operations > "Payroll set-up was the hardest integration and working with various subject matter experts were difficult at times." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016298) YD Yvette D. Practice Administrator > "The integration with our retirement plan and benefits administration is like the cherry on top. " [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095008) JJ Jamie J. Executive Assistant > "Some third-party applications do not integrate smoothly with the Paylocity platform" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095705) CY Chloe Y. Human Resources Manager > "Everything we use it for has become easier, and I've heard that integrations, like with Justifacts, make hiring a lot easier." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087309) KR Kim R. Human Resources Manager > "The custom calc and integration teams move extremely slow!" [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025063) SD Sissie D. Director of HR > "This is my third time working with Paylocity, and I continue to bring it to every organization I join because it delivers the right balance: powerful enough for HR and Payroll, yet intuitive, simple,..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103164) PJ Peyton J. Director of Operations > "Some features can be difficult to navigate initially, and certain workflows are not as intuitive as they could be." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7123321) LM Lisa M. HR Director > "Coming from an HRIS system that was daunting and unimpressive, I was skeptical about the process of learning a new system, but Paylocity made things easy, so much so that we have 3 businesses signed..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103152) SL Sheree L. Secretary > "Some navigation in the system is a bit hidden and I’m also missing the orange colored buttons that helped me figure out what to do next." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016548) KS Katie S. HR Project Manager > "Admin configuration is not always intuitive; however, support is very helpful with navigating this, and I do like that there are so many options for customization." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7090772) TS Tatum S. HR Generalist > "App is a little crowded- it's hard to navigate and to verbally navigate someone to certain screens when talking to them on the phone." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7112371) Michelle W. HR Director > "Their time card feature is intuitive and employees are able to navigate it quickly and efficiently." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040531) IJ Isaac J. Project Administrator > "It can be difficult to find what you need, and adjusting permission settings is like navigating a labyrinth." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040752) RM Robin M. Sr HRBP > "Tracking of communication to candidates, instead of through Outlook, has helped our recruiting team through a major initiative where temporary help was brought in and that communication with..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025089) NW Nyah W. Payroll Analyst > "When we have an issue occur and receive the response that it is a "known occurrence" but without any timeline of when it will be fixed. Or when we bring to discussion that something is not working,..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040572) DD Danielle D. HR Generalist > "Wait time for support is minimal and resolutions are generally found in a reasonable amount of time, the staff is friendly during interactions via phone and email." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016932) KY Kathy Y. Manager of Compensation and People Analytics > "The effectiveness of customer support when it comes to resolving issues. Although reps are responsive and quick to acknowledge tickets, they often lack the technical knowledge to provide timely or..." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049193) MS Michael S. Payroll Coordinator > "Easy to follow modules and dashboards and the support you receive via chat, phone and PEAK makes me able to feel like I'm able to do a lot on my own within the system in support of our employees." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050203) AP Ashley P. HR Manager > "Where my experience became frustrating was with customer support and some of the additional products sold as part of the Paylocity ecosystem." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728) SD Shyla D. Human Resources > "Our business is extraordinarily unique and Paylocity customer support has been phenomenal, they have held our hand every step of the way and tailored our system for us." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095663) CH Christina H. HR Director > "The customer support, while friendly and quick, has not been able to resolve some of our issues and not lived up to the promises of the main basis of why we switched." [See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048661) [View Reviews](https://www.capterra.com/p/86714/WebPay/reviews/) SM Sahil M. Manufacturing Supervisor > "The candidate management and onboarding tools help streamline recruitment processes, while the reporting capabilities support..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7167463) BD Brittney D. HRIS Manager > "We've had several issues with payroll processing (like files not going to the bank due to a server issue with UKG - happens..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039360) SS Swaminathan S. HR Assistant > "Comprehensive HR and workforce management platform with strong payroll, recruiting, employee self-service, reporting, and..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7170885) Jeremy V. Field Supervisor of Inspections > "It sometimes zoom's in really large and it makes using the app difficult at times." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349) VR Verified Reviewer Quality Manager > "Aside from payroll and time management, we've been able to utilize it for goal tracking, performance reviews and salary..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7121566) DK Denise K. Benefits Manager > "The Content Management gadgets is unnecessarily complex." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556) Marquita V. SALES MANAgER > "An overall assessment of UKG Pro reveals a powerhouse payroll engine that delivers flawless compliance but sacrifices modern..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7189498) Jeremy V. Field Supervisor of Inspections > "Sometimes the app on a mobile device is not user friendly." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349) AG Alexandra G. PandC Associate Director > "We are very happy with our service, the only down size is the customer service team assigned to us, keeps changing often, and..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404) VR Verified Reviewer Associate Director > "I don't like that you can't use templates that you can just use to autopopulate each week if your work hours and codes are..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6523846) FC Francois C. Directeur General > "The software enbles us to simplify our human resource management processes from employees scheduling, benefits administration..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7096265) CS Carlos S. Director > "Customer support responsiveness can be inconsistent" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7143963) TM Thomas M. Director of HRIS > "There is a high-degree of configuration available allowing customers to build business rules and business processes to handle..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789423) VR Verified Reviewer Payroll Administrator > "Customer service is slow and delayed, takes weeks if or months for an answer." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7036631) FL Felix L. Safety Coordinator > "The platform offered genuine strengths in ease of setup, organized reporting, and timely payroll processing." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534) DK Denise K. Benefits Manager > "the benefits admin piece is clunky." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7126556) HR Haley R. registrar > "The platform does a great job of centralizing HR data, so everything I need is just a few clicks away." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428) FL Felix L. Safety Coordinator > "The most significant frustration was with customer support." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534) Simon B. Senior Vice President People and Culture > "The system has really helped us scale as an organization and provides us a one stop shop and single source of truth for all..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716) Vineet S. Sales Manager > "Sometimes the employees complain about that they are not able to login." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7052718) JL Jessica L. Director of HR > "I appreciate that the system helps our department play a bigger role in shaping the organization, giving us the tools and..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463) VR Verified Reviewer IT Administrator > "Both have some features that aren't the most intuitive." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493) FM Fatima M. Sr Manager, HR Operations and Technology > "Also, it's nice that the customer support is outsourced and for urgent issues there is a rapid phone number. As compared..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382) AP Amy P. HR Manager > "Instead, we got UKG project managers who were completely disorganized and nonresponsive, our integration feeds took more than..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384) LA Louise A. HR Manager > "Ability to add user defined fields helps HR track unique items." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039290) AL Ayobami L. Customer service > "Downside to the blank spaces is the navigation as many sub windows are embedded in each other." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6855754) VC Vicente C. Quality Technician > "It helps organize tasks, and the self-service option for employees are useful." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104548) VR Verified Reviewer IT Administrator > "The website is nice, but the app has issues." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7132493) Jeremy V. Field Supervisor of Inspections > "I have had very minimal issues and have enjoyed this program for all my time keeping and tax information records." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7134349) BG Bethany G. Cardiovascular Technician > "I can never get it to pull up my paystubs or PTO on the app." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6873242) JE Jordan E. Payroll Specialist > "UKG Pro has a lot of cool reports and functions however it requires significant training and ongoing system knowledge to use..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394) FC Frank C. click list > "adjusting your clock in and out times can be a little confusing because of the wording." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6778331) JE Jordan E. Payroll Specialist > "I really like all the reporting options within UKG for payroll, time, and employee data." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394) Simon B. Senior Vice President People and Culture > "Some of the modules UX/UI need improvement and updating - can be a bit clunky." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789716) HR Haley R. registrar > "The interface is user-friendly, which is a huge plus—especially when you have team members who aren't as tech-savvy." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7122428) MD Mathew D. Dev > "Search might as well not exist never returns anything, 404s randomly throughout the site." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6549821) SM Sahil M. Manufacturing Supervisor > "The candidate and onboarding processes are well organized, improving the overall hiring experience." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7167463) Abby G. Director of Talent Acquisition and Org Dev > "Hard to get answers or direction on issues when you needed support quickly" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7088706) FL Felix L. Safety Coordinator > "Additionally, the payroll processing was reliable and deadlines were consistently met on time." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534) JM JD M. Payroll Specialist > "The only issue would be return time on tickets when i do have issues." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6788410) MK Max K. Case Manager > "My boss can approve my vacation requests remotely, and I can access all my important employee data." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6792252) CM Courtenay M. Manager, Payroll > "I do not like that Wage attachments for Canada and ROE's are not sent automatically" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436) SC Sherri C. sales associate > "Receiving my schedule and reviewing my time card all in one location is very convenient." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7068374) CP Carrie P. Counselor > "Sometimes it seems to glitch and not detect when I am on site." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6705016) VR Verified Reviewer Loan Servicing Specialist > "What I like most is how it saves time by automating tasks like payroll and time tracking." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7082143) DW Dave W. Service Desk Manager > "setting employee schedules can be finicky" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6511634) MM Marty M. Senior Leadership > "What I liked most about UKG Pro was how it streamlined complex HR and payroll tasks into a single, user-friendly platform." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789422) Matt S. Activation Manager > "Also I got it confused with an insurance agency a lot" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7101623) VR Verified Reviewer Forklift Driver > "Many users ,myself included appreciate how it streamlines payroll, benefits administration, and talent management in one..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6675565) VR Verified Reviewer physician > "Once logged in, it was fine, but the logging in process was always something I struggled with, even with continued use." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6886494) BB Brian B. IT Project Manager > "We are in perfect alignment with our new customer success team and look forward to years of partnership in supporting our..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7130921) CM Cynthia M. Physical Therapist > "Confusing to navigate, cannot always figure out how to submit PTO." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6769665) JE Jordan E. Payroll Specialist > "As an HR Generalist using UKG Pro primarily for payroll and timekeeping, my overall experience has been mixed but generally..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7093394) JA Julian A. Leasing Agent > "When going to clock in, it sometimes glitches." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6689711) AG Alexandra G. PandC Associate Director > "The accessibility is way better than other platform, more user friendly for hte employees." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404) HS Harpreet S. Operations system analyst > "The initial setup for non technical team members become difficult sometimes" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6666406) MM Monica M. Human Resources > "Overall experience was positive as the system interacted well with 3rd party companies and was easy for our team members." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7117191) AP Amy P. HR Manager > "We are now being forced to pay an additional annual cost to update benefits administration because UKG is not updating their..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384) JL Jessica L. Director of HR > "The ability to have all HR data centralized in one system makes managing information much more efficient and seamless." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463) KB Katherine B. Teacher Aide > "There are times when the system will not allow me to clock out or approve my hours for the pay period." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6067105) RS Rosemary S. front desk > "Requesting time off and viewing pto is a breeze." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7166400) NL Nathan L. Maintenance tech > "My password expired went to make a new one and it doesn't recognize my current one which is needed to make a new one." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6138739) LC Louis C. Assistant Manager > "Overall it has helped both leaders and staff manage their time cards as well as time off efficiently" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7075823) KE Kristen E. VP, HR > "IT is also very difficult to find employees who use and understand UKG, bc they turn all of their laid off staffers into..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6282104) LW Levin W. Cashier > "My overall experience was good could check my pay from week to week log in worked once I got it set up" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7104552) KF Kevin F. CHRO > "The product is very frustrating and overly complicated." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6598538) JJ Jessica J. Senior Director, People and Culture > "Just wish I had more time in the day to truly customize the platform more." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135423) FS Felina S. Payroll Manager > "Tax and Payment services are not responsive on some of our tax cases. " [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6135505) FM Fatima M. Sr Manager, HR Operations and Technology > "Overall, UKG Pro is a great HCM for small to mid-size companies. Although it lacks some functionality the price and ease of..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382) AP Amy P. HR Manager > "Reporting is extremely challenging and UKG forces customers to pay for everything they possibly can." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384) VR Verified Reviewer HR Business Parner > "UKG Pro is one of the best HCM tool on the market as it has all the components needed to run the HR functions." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6656497) Margarita P. Exp and FA Actg Mgr > "Certain links are available but are broken when you go to actually get to the area you need." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6309975) VR Verified Reviewer IT Engineer > "This tool can be used to automate onboarding using an identity management platform using low code solution." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6885934) CE Contessa E. Finance and Payroll Administrator > "I've noticed that submitting cases online sometimes takes longer to receive a response." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6133603) CM Courtenay M. Manager, Payroll > "I was able to experience the various modules offered in UKG from Payroll to Onboarding to Recruitment to Performance." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6495436) CD Chiquita D. Personal banker > "It’s always crashing and needed to reenter and verify passwords." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6461900) SK Samantha K. Front Desk Administrator > "It's an all-in-one app which gives you the opportunity to access everything from one single dashboard." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6575259) NL Nathan L. Maintenance tech > "I don't get how you can have an app like this and not have a direct line to a support team." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6138739) LC Lukas C. Marketing manager > "It is a great app easy for me to track my teams clock ins and clock outs I would definitely recommend." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7079705) MS Michael S. Inside Sales Coordinator > "I do not enjoy how difficult it is to log in at peak times such as clocking out, the system gets overwhelmed and the app will..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4526948) VR Verified Reviewer physician > "There was a tutorial on how to use it and then it was a bit user friendly after getting the hang of it." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6886494) SK Samantha K. TA manager > "Doesn’t integrate well with other software" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6361973) Matt S. Activation Manager > "I had this software previously and really enjoyed how interactive it was." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7101623) NL Nesi L. Local Manager > "It doesn't bring our team together and it really is not very user friendly in my experience." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4303594) LH Lauren H. Web Dev intern > "Very easy to use, interface is user friendly" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6299138) LM Lydia M. Senior Graphic Designer > "It looks nice but is not user friendly with a lot of issues." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___3865398) VR Verified Reviewer Maintenance Supervisor > "Great interface, easily integrated." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4357833) MK Mark K. Placement Lead Manager > "The interface is a little sparce and, though I know it can be modified, confusing to the first time user." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___3634676) JL Jessica L. Director of HR > "I appreciate that the system helps our department play a bigger role in shaping the organization, giving us the tools and..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6789463) AP Amy P. HR Manager > "Instead, we got UKG project managers who were completely disorganized and nonresponsive, our integration feeds took more than..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384) FM Fatima M. Sr Manager, HR Operations and Technology > "Also, it's nice that the customer support is outsourced and for urgent issues there is a rapid phone number. As compared..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7039382) SK Samantha K. TA manager > "Doesn’t integrate well with other software" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6361973) DW David W. Program Manager > "Nice integrations between different touchpoints for employees (recruitment, hiring/onboarding, timekeeping, performance..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6481447) NB Nicole B. Sr Global Payroll Manager > "If you are a tax filing customer, UKG must set up taxes and they do not always do it correctly, the tax filing team is..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___2679184) Ashish A. Dispatcher > "UKG Pro is a robust and versatile human capital management solution that excels in customization, ease of use, and..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6353421) KF Kevin F. CHRO > "The product is very frustrating and overly complicated." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6598538) MK MELISSA K. REGISTRAR > "EASY TO USE .LOVE" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7164074) CG Crishna G. Nurse > "IT IS FAR FROM EASY." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___4376069) AM Angelika M. Company Owner > "I love how easy it is to use." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6823228) CS Carlos S. Director > "Customer support responsiveness can be inconsistent" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7143963) FR Franklyn R. Manager > "It was easy to use,numerous tools to help with labor" [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6809278) VR Verified Reviewer Payroll Administrator > "Customer service is slow and delayed, takes weeks if or months for an answer." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7036631) EH Emily H. Assembler > "It’s that simple really." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___6831843) FL Felix L. Safety Coordinator > "The most significant frustration was with customer support." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7162534) AG Alexandra G. PandC Associate Director > "We are very happy with our service, the only down size is the customer service team assigned to us, keeps changing often, and..." [See full review](https://www.capterra.com/p/480/UKG-Pro/#Capterra___7135404) AP Amy P. HR Manager > "Reporting is extremely challenging and UKG forces customers to pay for everything they possibly can." [See full review](https://www.capterra.com/p/480/UKG-Pro/#SoftwareAdvice___6285384) [View Reviews](https://www.capterra.com/p/480/UKG-Pro/reviews/) ## User interface 4.34 (1,933) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) 4.26 (731) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important Paylocity Top features 35/50 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Approvals - Attendance Management - Audit Management - Automatic Tax Payment - Auto Update - Batch Processing - Benefits Management - Benefits Manager - Calendar Management - Cash Flow Management - Chatbot - Check Printing - Check/W-2 Delivery - Compensation Management - Compliance Management - Core HR Integration - Corporate/Business - Customizable Reports - Data Import/Export - Deduction Management - Direct Deposit - Document Management - Employee Database - Employee Management - Employee Onboarding - Employee Profiles - Employee Self Service - Expense Claims - Expense Management - Expense Reimbursement - Expense Tracking - For Accountants - For CPA Firms - For Small Businesses - Generative AI - Mobile - Mobile Access - Multi-Country - Multi-Currency [See all features](https://www.capterra.com/p/86714/WebPay/#features) UKG Pro 20/50 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Approvals - Attendance Management - Audit Management - Automatic Tax Payment - Auto Update - Batch Processing - Benefits Management - Benefits Manager - Calendar Management - Cash Flow Management - Chatbot - Check Printing - Check/W-2 Delivery - Compensation Management - Compliance Management - Core HR Integration - Corporate/Business - Customizable Reports - Data Import/Export - Deduction Management - Direct Deposit - Document Management - Employee Database - Employee Management - Employee Onboarding - Employee Profiles - Employee Self Service - Expense Claims - Expense Management - Expense Reimbursement - Expense Tracking - For Accountants - For CPA Firms - For Small Businesses - Generative AI - Mobile - Mobile Access - Multi-Country - Multi-Currency [See all features](https://www.capterra.com/p/480/UKG-Pro/#features) ### Recognition Paylocity is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to UKG Pro ### Deployment & support Paylocity Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos UKG Pro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Paylocity - By Paylocity - Located in United States - Founded in 1997 UKG Pro - By UKG - Located in United States - Founded in 1977 ## Popular Comparisons [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.3 Features 4.8 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/86714-205015/WebPay-vs-Deel) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.2 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/480-205015/UKG-Pro-vs-Deel) [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price CA$8/month 4.3 Features 4.8 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/86714-172127/WebPay-vs-Rippling) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price CA$8/month 4.2 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/480-172127/UKG-Pro-vs-Rippling) [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/86714-185859/WebPay-vs-RUN) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/480-185859/UKG-Pro-vs-RUN) [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.3 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-155895/WebPay-vs-WorkforceNow) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/480-155895/UKG-Pro-vs-WorkforceNow) [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/86714-130949/WebPay-vs-Paycom) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/480-130949/UKG-Pro-vs-Paycom) [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Contact vendor for pricing Price $17/month 4.3 Features 4.7 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/86714-116050/WebPay-vs-Patriot-Software) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[4.26 (731)](https://www.capterra.com/p/480/UKG-Pro/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.2 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/480-133745/UKG-Pro-vs-Paycor-Perform)