# Compare Practice-Web vs CharmHealth 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Practice-Web and CharmHealth based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/48192-120340/Practice-Web-Dental-vs-ChARM-EHR --- # Practice-Web vs CharmHealth Features and Cost Comparison Last updated April 2nd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Practice-WebCharmHealth2/4 selected [Practice-Web](https://www.capterra.com/p/48192/Practice-Web-Dental/)[4.9 (115)](https://www.capterra.com/p/48192/Practice-Web-Dental/reviews/) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.2 (152)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) [## Practice-Web](https://www.capterra.com/p/48192/Practice-Web-Dental/)[4.9 (115)](https://www.capterra.com/p/48192/Practice-Web-Dental/reviews/) Starting Price $109.00/month Value-for-Money 4.9 Functionality 4.8 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment LL SR LL Based on [115 reviews](#user-reviews) Positive 113 Neutral 0 Negative 2 [## CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.2 (152)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) Starting Price $25.00/month Value-for-Money 4.4 Functionality 4.2 Ease of Use 4.3 Customer Service 3.8 Reviews Sentiment Based on [152 reviews](#user-reviews) Positive 125 Neutral 12 Negative 15 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 3,073 reviews from dental software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 87%Fit High performer Feature ratings HIPAA Compliant 5.0 Appointment Management 4.9 Patient Records Management 4.8 Confirmations/Reminders 4.7 Charting 4.8 80%Fit Feature ratings HIPAA Compliant 4.7 Appointment Management 4.4 Patient Records Management 4.3 Confirmations/Reminders 4.5 Charting 4.0 User satisfaction User satisfaction 4.9 User reviews[115](https://www.capterra.com/p/48192/Practice-Web-Dental/reviews/) Ease of use 4.8 Functionality 4.8 Value for money 4.9 Customer support 4.9 User satisfaction 4.2 User reviews[152](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.4 Customer support 3.8 Price starts from Price starts from $109Flat Rate, Per Month - Free version - Free trial Price starts from $25Usage Based, Per Month - Free version - Free trial Best for Best for General dentists, specialists (ortho/perio), solo practices, and DSOs seeking a proven, feature-rich management system to centralize operations, automate patient engagement, and scale efficiently. Best for CharmHealth is used by medical practices, health systems, clinics, physicians, billing professionals, family practices, internal medicine, pediatricians, psychiatrists, and dentists. ## User reviews Pros & cons LL Leslie L. office manager > "It gives you the drive to want to learn more about and actually watch the tutorial videos." [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___6851134) JC Jaewoo C. Owner > "texting word count limitations and the fact that the number for the texts comes out as 1-800 number;..." [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___6440091) SR Sandhya R. President > "Unlikee other software support, they actually pick up calls, and on rare occasions when they don’t, ..." [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___6622355) YB Yahia B. Office Manager > "Few DB queries don't work." [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___6526927) LL Leslie L. office manager > "Easy to navigate and the symbols are self explanatory." [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___6851134) MS Mira S. Manager > "Coming from previous banker who has a zero experience in the dental industry." [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___6422810) TC Tony C. Dentist Prosthodontist > "Customer service: Always available, if not immediately, it is certainly within a couple of hours..." [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___6623336) JA Jennifer A. Office Manager > "unable to switch easily from the texting to the schedule." [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___6085050) DA Danielle A. Office Manager > "Extremely easy to use, detailed and continuously updating to current needs of the office." [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___6702545) AW Arthur W. DDS-Owner of Portable Dental Services > "This made it easy to sort in this way, but, unfortunately, this field was taken over by Open Dental a..." [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___4716380) GL Gundong L. Dentist > "Every time we run into trouble (simple or complicated) the support has been great." [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___6380698) TB Traci B. Office Manager > "I do not like that occasionally it runs a little slow" [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___6050379) LL Leslie L. office manager > "I would recommend this to other dental officed." [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___6851134) FL Flor L. Front office manager > "too much screem at trhe home page and is too much to enter just to schedule and appt" [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___4814018) JK Jasvinder K. Front desk > "Treatment plan, perio chatting, appointment overview, claims and appoinment reminders, etc are super..." [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___6157116) JH Joseph H. Owner > "The features were updated very infrequently and slow to be released." [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___3826302) FK Frederic K. Dentist > "Support, respond in a timely matter and are very efficient" [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___6576623) JS JoAnne S. Dentist > "lots of features not used - I'm not adding new digital imaging" [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___4646379) NS NORA S. BILLER > "WE ALWAYS RECEIVED SUPPORT FROM PRACTICE WEB OVERALL." [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___6691973) JR Jocelyn R. Dental assit. front/back office > "When a patient sends us a text we can no longer minimize window and we end up losing the text." [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___3160361) GL Gundong L. Dentist > "The best and simple dental practice software with user friendly interface and easy to use. " [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___6380698) SB Shikha B. Dentist > "The only thing that was a problem had to do with HMO insurances however even that I learned to work..." [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___2989758) NS NORA S. BILLER > "THE TECHNICAL SUPPORT IS GREAT." [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___6691973) RM Robin M. Office Manager > "Not enough management reports." [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___4801374) YB Yahia B. Office Manager > "Very happy with the support and the product" [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___6526927) RB Richard B. dentist-owner > "A problem with filing insurance charges, then later the patient tells us that it was changed prior to..." [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___3597260) DA Daniel A. Director of Operations > "Tech support has been responsive and helpful and with help, it has been able to meet most of our needs." [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___5073108) HA Hortencia A. Office Manager > "what we liked least is that at times if the software is not up to date it will lag or freeze." [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___3257039) FG Fibronia G. Dentist > "Customer service is outstanding. Whenever my staff need support, PW team is on it." [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___4931488) LH Leann H. Office manager > "Editing patient forms is a little difficult" [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___3176827) GU Glenda U. Dentist owner > "Easy to use on a daily bases, keeping all the patients information with security and all the..." [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___4085362) VD Victor D. Office manager > "Sometimes support is quite difficult to deal with." [See full review](https://www.capterra.com/p/48192/Practice-Web-Dental/#Capterra___3625470) [View Reviews](https://www.capterra.com/p/48192/Practice-Web-Dental/reviews/) DH Daniel H. PMHNP > "I like the appointment reminders feature and the integration ease for websites to enable self-booking for..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6561553) DAB Dr Aaron B. Owner and Doctor > "Liked the idea of a fully integrated EHR and scheduling and payment system. But the tech issues and lack of..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939) JK Jacob K. Administration > "The software is reliable, the pricing is transparent, and the support team is responsive." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7104893) MF Matilda F. Office Manager > "Charm occasionally has small bugs, and the specific team assigned to resolve can sometimes take a while to..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432) YP Yatra P. Student Nurse RPN > "It is easily accessible for both healthcare practitioner and the patient while managing their privacy and..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277) YP Yatra P. Student Nurse RPN > "CharmHealth might lag few times during rush times and the customer service can take long to respond back." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277) VR Verified Reviewer Physician, Owner > "If they had good customer support, some way to talk to humans in-real-time, and to escalate to support team..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6649761) SC Sierra C. SLP > "Not streamlined at all as far as client flow goes, not created for therapists, the documents had odd subsections..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6749833) KK Kelsey K. President , Naturopathic Physician > "The clinic workflows enhance patient care and efficiency in the office." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306) VR Verified Reviewer Physician, Owner > "I can't even remember the last time I was able to get a human on the phone or chat... usually I am stuck with..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6649761) JK Jacob K. Administration > "It’s a powerful tool that grows with your practice." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7104893) Tracy S. Family Nurse Practitioner > "Mistake after mistake from Charm's engineers resulted in over 3 months of severe disruption to my practice." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7038487) GJ Grant J. Operations Coordinator > "I also enjoyed that you could filter it by location or provider to get the most use out of it." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6456437) DAB Dr Aaron B. Owner and Doctor > "Even when speaking with a supervisor about my login issues recently they showed zero concern about how it..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939) YP Yatra P. Student Nurse RPN > "It has very simple layouts which are easy to learn and understand." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277) MD Molly D. Provider and sole proprietor > "They are NEVER proactive and if you don't know to ask every single minute detail in advance, it won't get done." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976) MF Matilda F. Office Manager > "We've had an excellent experience with claims and reimbursement working with their billers, RCM." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432) SS Shaquita S. CEO > "I signed up in February of 2024 and do not have all features activated that they have charged me for." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6429375) KK Kelsey K. President , Naturopathic Physician > "The EHR supports clinic work flow." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306) CR Christina R. Owner > "There is also only one option for integrated payment processing which was not good for me, especially since that..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5002552) YP Yatra P. Student Nurse RPN > "CharmHealth is easy to use for small to medium clinics." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277) MD Molly D. Provider and sole proprietor > "It's been infuriating and after four months seeing patients, I still haven't been able to bill insurance, all..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976) GJ Grant J. Operations Coordinator > "It made finding patients and daily appointments easy." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6456437) SS Shaquita S. CEO > "The erx and EPCS set up has taken more than 4 months for me." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6429375) SO Sarah O. Naturopathic Physician > "In theory, I also love the integration with Quest labs." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6820269) Tracy S. Family Nurse Practitioner > "Support completely ineffective. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7038487) SO Sarah O. Naturopathic Physician > "Easy to use and customize, love the integration with FullScript." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6820269) CN Candace N. Office Manager > "Sometimes I wish we could pick up the phone and call our billers. As they are outsourced to India we wait 24-48..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6290683) PN Patricia N. NP-Provider > "Great system integration as well." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6666594) NJ Nikita J. Midwife Apprentice, OB Tech, Doula > "I told them to pull an audit trail of the account to prove that I have not logged in and/or used the service." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6309003) PN Patricia N. NP-Provider > "Great system integration as well." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6666594) LM Latasha M. PMHNP-BC > "I called for assistance with front end set up and the rep fast talked me, told me he emailed videos, and hung up..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6200609) MD Molly D. Provider and sole proprietor > "As far as EMRs go, as a solo provider this is a good option." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976) Julio A. Manager > "There is no option for refilling orders for patients. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180) MF Matilda F. Office Manager > "Charm is a user friendly, patient friendly, online EMR system." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432) JL Jennifer L. Physician > "You are asked to write them with your issue but the issues are NEVER fixed, nor does anyone ever call you back." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784) AS Amelia S. Psych ARNP > "Free, good support, relatively user friendly, customizable" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457348) DAB Dr Aaron B. Owner and Doctor > "Customer support is terrible." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939) AW Ashley W. Nurse Practioner > "price is great compared to other EMRs but you get what you pay for.." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6754520) OP Oluwole P. Medical Director > "Onboarding is brief and not very detailed." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6221586) KK Kelsey K. President , Naturopathic Physician > "Charm is easy to use." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306) LM Latasha M. PMHNP-BC > "Very poor customer service, in fact, No customer service" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6200609) MD Molly D. Provider and sole proprietor > "It's affordable and fairly easy to get up and going." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976) JL Jennifer L. Physician > "They will not fix your program." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784) CM Cassandra M. Operations Manager > "Charm is also very user friendly." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457409) SF Suzanna F. Psychiatrist > "Like all programs with legacy code, some of the templates that I have used for years get a little buggy." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3868707) OP Oluwole P. Medical Director > "Other than occasional slow response time of technical team, I am pleased." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6221586) AI Asha I. Physician > "I have a solo wellness practice, largely telemedicine , so some features were not needed and felt clunky but..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3503774) Julio A. Manager > "It has almost all the features we need to run the practice." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180) PN Polina N. Admin > "Hard to sign up for e prescribing, some troubles with verification of identity" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3815649) HS Hanna S. Naturopathic doctor > "The customer service and response time is superb (within minutes of hopping on to the chat on Charmehr.com with..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3830133) JL Jennifer L. Physician > "The customer service is TERRIBLE." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784) CR Christi R. COO > "As a Telehealth focused practice we want the systems to ease our note taking burden and this EMR does that nicely." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3818445) JW Janmetra W. practice manager > "The reporting system is not the best." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484) Julio A. Manager > "It is highly customizable and their support is great. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180) AA Amber A. Physician > "Charting is not as cohesive as I would like." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3821227) SP Stephanie P. Nurse Practitioner/Owner > "I also appreciate that there are documents and forms already uploaded that I can use and adapt to my needs as..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3877735) MW Mignon W. Pysician > "The support by phone is not knowledgeable to help on most issues, and frequently I have to figure the issue out..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3228600) AA Asma A. Medical Director > "As a small practice, CharmHealth has been pivotal in our success as setting it up was fast and easy." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6293917) ES Elizabeth S. MD > "There is no integration of software for diagnostic testing like EKG, Spirometry, or Holter Monitors. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___2269053) AF Autumn F. Naturopathic physician > "I like the ease of customizability. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5098315) ES Elizabeth S. MD > "The process of customization is not very easy. When a lab order is connected with an encounter it can't be..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___2269053) SF Suzanna F. Psychiatrist > "I have used Charm for almost three years now for my private practice and it is cost-effective and so powerful and..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3868707) VR Verified Reviewer Executive Consultant > "Also the system does not allow providers to adjust message limits - which is definitely needed during covid..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#GetApp___2657057) JW Janmetra W. practice manager > "I like the easy of locating a patient, and being able to add alerts and notes to charts" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484) KC Kelly C. Office Manager > "Due to not understanding the system we were left to figure it out or would just get written instructions which is..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2375371) JW Janmetra W. practice manager > "I have been in healthcare 22yrs and just started started using CHARM it works great for smaller practices." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484) LB Lisa B. Owner FNP-C > "BILLING sucked and minimal support." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___3046253) SP Stephanie P. Nurse Practitioner/Owner > "As a small business owner and medical provider I was able to set up and implement the use of Charm all by myself." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3877735) AL Anton L. Acupuncturist > "It's hard to find the configuration sometimes." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3333688) AF Autumn F. Naturopathic physician > "The support team is very helpful." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5098315) LD Laura D. Nurse Practitioner > "Patients can't seem to update their demographic information, and credit card information themselves. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2465511) VR Verified Reviewer Optometrist > "Very easy to use, autofills most fields, easy to search on pharmacies and enter patient demographics." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#GetApp___4694136) FK Feremusu K. MD > "None so far, I have not had any issues, I think i do not like the way you sign in" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3040515) AA Amber A. Physician > "It’s inexpensive and works better than something I used that was significantly more expensive." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3821227) KJ Kamla J. Physician/owner > "It is also difficult to get the patient to populate parts of their chart ahead of time. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2346163) MW Mignon W. Pysician > "Outside of issues with electronic prescribing and customer support- which are SIGNIFICANT!, the EHR is otherwise..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3228600) EA EUNICE A. NURSE PRACTITIONER > "WE ARE STILL HAVING ISSUES WITH BILLING AND CAN'T GET ANYONE FROM THEIR CUSTOMER SERVICE TO RESPOND." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2904494) LL Lisa L. Chief Administrative Officer > "ChARM has been a great experience, with integrated billing, inventory, practice management, and patient..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3159689) VR Verified Reviewer Executive Consultant > "The website is Buggy, as customers were unable to read messages this week. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#GetApp___2657057) [View Reviews](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) ## User interface [Practice-Web](https://www.capterra.com/p/48192/Practice-Web-Dental/) 4.90 (115) 4.22 (152) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Practice-Web 42/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Escalation - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Charting - Claims Management - Client Management - Client Portal - Communication Management - Confirmations/Reminders - Customer Database - Customer History - Customizable Reports - Customizable Templates - Data Synchronization - Dental Practice Management - Document Management - Document Storage - Document Templates - Drag & Drop - Electronic Payments - Email Reminders - E-Prescribing - Generative AI - HIPAA Compliant - Imaging and X-rays - Inventory Management - Live Chat - Medical Billing - Multi-Location - Patient Records Management - Records Management - Referral Tracking - Registration Management - Reminders - Reporting & Statistics - Scheduling - Self Service Portal - SMS Messaging - SSL Security - Task Scheduling [See all features](https://www.capterra.com/p/48192/Practice-Web-Dental/#features) CharmHealth 42/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Escalation - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Charting - Claims Management - Client Management - Client Portal - Communication Management - Confirmations/Reminders - Customer Database - Customer History - Customizable Reports - Customizable Templates - Data Synchronization - Dental Practice Management - Document Management - Document Storage - Document Templates - Drag & Drop - Electronic Payments - Email Reminders - E-Prescribing - Generative AI - HIPAA Compliant - Imaging and X-rays - Inventory Management - Live Chat - Medical Billing - Multi-Location - Patient Records Management - Records Management - Referral Tracking - Registration Management - Reminders - Reporting & Statistics - Scheduling - Self Service Portal - SMS Messaging - SSL Security - Task Scheduling [See all features](https://www.capterra.com/p/120340/ChARM-EHR/#features) ### Recognition Practice-Web is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value DentalSoftware (2026)  Best Value DentalSoftware (2024)  Best Value DentalSoftware (2023)  No recognitions have been awarded to CharmHealth ### Deployment & support Practice-Web Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos CharmHealth Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Practice-Web - By Practice-Web - Located in United States - Founded in 2002 CharmHealth - By MedicalMine - Located in United States - Founded in 2007 ## Popular Comparisons [Practice-Web](https://www.capterra.com/p/48192/Practice-Web-Dental/)[4.90 (115)](https://www.capterra.com/p/48192/Practice-Web-Dental/reviews/) vs [CareStack](https://www.capterra.com/p/176206/CareStack/)[4.79 (207)](https://www.capterra.com/p/176206/CareStack/reviews/) $109/month Price $698/month 4.8 Features 4.7 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/48192-176206/Practice-Web-Dental-vs-CareStack) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.22 (152)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) $25/month Price $49/month 4.2 Features 4.2 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120340-136876/ChARM-EHR-vs-Pediatric-Therapy-EMR) [Practice-Web](https://www.capterra.com/p/48192/Practice-Web-Dental/)[4.90 (115)](https://www.capterra.com/p/48192/Practice-Web-Dental/reviews/) vs [BestoSys](https://www.capterra.com/p/144398/Bestosys/)[4.80 (293)](https://www.capterra.com/p/144398/Bestosys/reviews/) $109/month Price $40/month 4.8 Features 4.7 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/48192-144398/Practice-Web-Dental-vs-Bestosys) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.22 (152)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $25/month Price $0 4.2 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120340-195467/ChARM-EHR-vs-Care-Patron) [Practice-Web](https://www.capterra.com/p/48192/Practice-Web-Dental/)[4.90 (115)](https://www.capterra.com/p/48192/Practice-Web-Dental/reviews/) vs [Adit](https://www.capterra.com/p/208534/Adit/)[4.68 (293)](https://www.capterra.com/p/208534/Adit/reviews/) $109/month Price $399/month 4.8 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/48192-208534/Practice-Web-Dental-vs-Adit) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.22 (152)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (367)](https://www.capterra.com/p/124590/EMA/reviews/) $25/month Price Contact vendor for pricing 4.2 Features 4.4 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120340-124590/ChARM-EHR-vs-EMA) [Practice-Web](https://www.capterra.com/p/48192/Practice-Web-Dental/)[4.90 (115)](https://www.capterra.com/p/48192/Practice-Web-Dental/reviews/) vs [Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/)[4.38 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/) $109/month Price Contact vendor for pricing 4.8 Features 4.1 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/48192-98688/Practice-Web-Dental-vs-Curve-Dental-Hero) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.22 (152)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $25/month Price Contact vendor for pricing 4.2 Features 4.4 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120340-180899/ChARM-EHR-vs-Alleva) [Practice-Web](https://www.capterra.com/p/48192/Practice-Web-Dental/)[4.90 (115)](https://www.capterra.com/p/48192/Practice-Web-Dental/reviews/) vs [Denticon](https://www.capterra.com/p/35009/Denticon/)[4.47 (118)](https://www.capterra.com/p/35009/Denticon/reviews/) $109/month Price $750/month 4.8 Features 4.5 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/35009-48192/Denticon-vs-Practice-Web-Dental) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.22 (152)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) vs [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (455)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) $25/month Price Contact vendor for pricing 4.2 Features 4.4 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/120340-122278/ChARM-EHR-vs-EpicCare-EMR) [Practice-Web](https://www.capterra.com/p/48192/Practice-Web-Dental/)[4.90 (115)](https://www.capterra.com/p/48192/Practice-Web-Dental/reviews/) vs [RXNT](https://www.capterra.com/p/110018/rxnt/)[4.30 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) $109/month Price $32/month 4.8 Features 4.2 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/48192-110018/Practice-Web-Dental-vs-rxnt) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.22 (152)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) vs [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (658)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) $25/month Price $160/month 4.2 Features 4.2 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/93446-120340/AestheticsPro-vs-ChARM-EHR)