Practice-Web vs CareStack: Which is a better fit?

My overall experience is very good and it’s very easy to use. Their monthly support system is also excellent I highly recommend to use their monthly support.

Nelson N

Customer Service

Our office was unsure about which electronic patient management software to get after a bad experience with our previous program and Practice Web was recommended to us.

Overall, my experience has been fairly positive. Tech support has been responsive and helpful and with help, it has been able to meet most of our needs.

I've added a stand up computer on the clinic floor because most entries are so quick, it's a waste of energy to sit down.

Very good customer service is a bonus. It's easy to contact them and all the representatives I've dealt with are friendly, willing to help, and they absolutely know what they are doing.

Nothing that I can think of. All problems are minor and resolved quickly.

I really have nothing but high praise for the software and the company. I would recommend them to any dental office looking for great practice management software at an affordable price.

One option at the bottom of the scroll down menu for chart face would be nice. Also, my network computer manager has always hated that this is not a web product by current definitions.

Having the ability to have all of the different modules necessary in one cloud based platform is great. The best part of CareStack is the support team behind it.

I am struggling to provide the same service to my employer as I was before onboarding CareStack.

The team you have that is so willing to listen and help improve this software to make the end user experience better and better.

Rob R

Co-Owner

Sometimes there are too many ways to do the same thing. This can make the initial onboarding a bit more confusing.

I LOVE the ease of using carestack. The features that I enjoy the most are operational reporting and now Enterprise.

Setup and their patient portal is difficult to get into.

They are very client-centric. I feel like the CareStack team that I personally work with is always striving to better the quality of service as well as ease the workload of in person colleagues.

There’s seriously not anything that I don’t like.