Practice-Web vs BlueIQ: Which is a better fit?

My overall experience is very good and it’s very easy to use. Their monthly support system is also excellent I highly recommend to use their monthly support.

Nelson N

Customer Service

Our office was unsure about which electronic patient management software to get after a bad experience with our previous program and Practice Web was recommended to us.

Overall, my experience has been fairly positive. Tech support has been responsive and helpful and with help, it has been able to meet most of our needs.

I've added a stand up computer on the clinic floor because most entries are so quick, it's a waste of energy to sit down.

Very good customer service is a bonus. It's easy to contact them and all the representatives I've dealt with are friendly, willing to help, and they absolutely know what they are doing.

Nothing that I can think of. All problems are minor and resolved quickly.

I really have nothing but high praise for the software and the company. I would recommend them to any dental office looking for great practice management software at an affordable price.

One option at the bottom of the scroll down menu for chart face would be nice. Also, my network computer manager has always hated that this is not a web product by current definitions.

Again it is super easy to use and allows you to have real time progress in how thins are going in the clinic so we know where we need to improve or what is going well at all times.

Occasionally the server fails to update and I have to write in to let them know.

These are helpful as a snapshot into how the previous week went and to ensure the statistics are trending in the right direction.

Limited in some data tracking in Chirotouch integration. I.e. Patient Information tracking).

Overall pleased with our experience with BlueIQ. It has been a good tool for keeping our team on track.

Meg M

Director of Operations

Set-up was easy, but having team members who aren't tech savvy use it on a daily or even weekly basis was a struggle.

Definitely unique as it is integrated with our EHR (CT) and there's nothing like it. Easy to use, clean interface, user friendly, attentive support.

The features rollout has been slow during the pandemic, but I am not sure that is something that they can even control.