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ChiroTouch Core is great for chiropractic cash and paper-billing practices, while ChiroTouch Advanced is great for chiropractic insurance and electronic billing practices.
Not provided by vendor
Overall a wonderful product that is always trying to improve and makes the entire office run more efficient and reliable.
That's 3-1/2 years they had to work on it, and didn't. Hence my, and many other's, severe disappointment in this company.
You know you are with a good company when the support staff is happy and helpful. That tells me CT cares about its staff and therefore they will care about our needs.
Thirdly, the system has separate, poorly integrated apps for scheduling, patient account management and charting and will drive your staff crazy unless they have 3 monitors.
Appealing visual design, easy to navigate, good for those who like their work or information in separate screens/windows.
We get kicked out of the program quite often and have hate some pretty concerning technical issues that have required quite a few phone calls to assist us in getting the problems fixed.
So far this software is very user friendly. It is similar to our old software which made it an comfortable transition and the support staff is very reliable and friendly.
Can be difficult transition at beginning, seemed a little tedious a d frustrating learning all the new functions.
Virtually "Bullet Proof!" he intuitive layout sequentially laid out is the best in the business and the automatic assessment feature once initially configured, which is very easy is amazing.
Several of my notes have been accidentally deleted in the past due to software error but it is rare and hasn't happened in a long time.
THe best part is it is extremely affordable with an initial purchase followed by a super affordable monthly subscription rate that includes lifetime updates/upgrades and support.
Font size is small and enlarging my display makes it difficult to use other programs. The screen jumps and is unreadable when scrolling.
Intuitive, quick, follows insurance guidelines for care, developed by a chiro and medical claims adjuster. Tech support is outstanding.
Even though you can search by name to bring up a patient it can still be difficult to find them if the patient has a common name. Another form of note creation could be made.
I have been with Bulletproof since it came out and there have been massive strides to improve it. We look forward to continuing and enjoy seeing future improvements.
Being a newer software with a smaller crew historically, it has been expectedly buggy with a user interface that is functional but not the prettiest.
Brooke: Hi, my name's Brooke. I am an office manager at a chiropractic office in Florida, and we are a fairly large clinic, we have four doctors here and see quite a number of patients, PI patients, major med, self-pay, all types of patients, and we've enjoyed working with ChiroTouch, we rate them a five star out of five. Before ChiroTouch, we did use a different program and I know we saw a couple other before we were introduced to ChiroTouch. ChiroTouch just seemed to integrate a lot easier with what we were previously using and offered more future capability for EHR and integrating in the payment system that we currently use. Really, the main reason we decided to go with the ChiroTouch is it was a easy transition. The training that was available at the time, they met with our entire staff virtually, which was very convenient, and trained each of us, some one-on-one through different portals that they sent us in our email, and then we did a group training. It was just really easy and quick to learn. Because ChiroTouch has other platforms that they integrate with for like payment, X-ray, it was even easier to integrate with our business than the previous software we were using. It took a little time for us to realize that we could use those so easily, but once we did find them, it was an easy transition to adding those extra softwares that they integrate with. I definitely would recommend anybody wanting to try out ChiroTouch to schedule a demo and have the team there show you around and see what capabilities are for the practice and be willing to change some systems, because a lot of the systems that we had that we weren't really wanting to change really did need to be changed and they could have been a little more proficient. And they are now that we've began using ChiroTouch and integrated our system into it more and more.
ChiroTouch
Top FeaturesBulletproof Chiro
Bulletproof Chiro
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