# Compare ChiroTouch vs CharmHealth 2026 | Capterra > Unsure of what to choose? Check Capterra to compare CharmHealth and ChiroTouch based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/48210-120340/ChiroTouch-vs-ChARM-EHR --- # CharmHealth vs ChiroTouch Features and Cost Comparison Last updated April 29th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CharmHealthChiroTouch2/4 selected [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.2 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.1 (1,120)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) [## CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.2 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) Starting Price $25.00/month Value-for-Money 4.4 Functionality 4.2 Ease of Use 4.3 Customer Service 3.8 Reviews Sentiment Based on [151 reviews](#user-reviews) Positive 125 Neutral 12 Negative 14 [## ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.1 (1,120)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting Price $159.00/month Value-for-Money 3.7 Functionality 4 Ease of Use 4 Customer Service 3.9 Reviews Sentiment Based on [1,120 reviews](#user-reviews) Positive 854 Neutral 125 Negative 141 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 6,138 reviews from electronic medical records software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 77%Fit High performer Feature ratings HIPAA Compliant 4.7 Patient Records Management 4.5 Charting 4.1 Patient Scheduling 4.0 Document Management 3.3 81%Fit High performer Feature ratings HIPAA Compliant 4.6 Patient Records Management 4.2 Charting 4.1 Patient Scheduling 4.7 Document Management 4.0 User satisfaction User satisfaction 4.2 User reviews[151](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.4 Customer support 3.8 User satisfaction 4.1 User reviews[1,120](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Ease of use 4.0 Functionality 4.0 Value for money 3.7 Customer support 3.9 Price starts from Price starts from $25Usage Based, Per Month - Free version - Free trial Price starts from $159Flat Rate, Per Month - Free version - Free trial Best for Best for CharmHealth is used by medical practices, health systems, clinics, physicians, billing professionals, family practices, internal medicine, pediatricians, psychiatrists, and dentists. Best for ChiroTouch delivers scheduling, payments, billing, and notes in one system. Now with Rheo, the AI assistant purpose-built for chiropractic, practices can save up to 92% of documentation time. ## User reviews Pros & cons YP Yatra P. Student Nurse RPN > "It is easily accessible for both healthcare practitioner and the patient while managing their privacy and..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277) DAB Dr Aaron B. Owner and Doctor > "Liked the idea of a fully integrated EHR and scheduling and payment system. But the tech issues and lack of..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939) DH Daniel H. PMHNP > "I like the appointment reminders feature and the integration ease for websites to enable self-booking for..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6561553) YP Yatra P. Student Nurse RPN > "CharmHealth might lag few times during rush times and the customer service can take long to respond back." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277) JK Jacob K. Administration > "The software is reliable, the pricing is transparent, and the support team is responsive." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7104893) MF Matilda F. Office Manager > "Charm occasionally has small bugs, and the specific team assigned to resolve can sometimes take a while to..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432) VR Verified Reviewer Physician, Owner > "If they had good customer support, some way to talk to humans in-real-time, and to escalate to support team..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6649761) DAB Dr Aaron B. Owner and Doctor > "Even when speaking with a supervisor about my login issues recently they showed zero concern about how it..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939) YP Yatra P. Student Nurse RPN > "It has very simple layouts which are easy to learn and understand." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277) SC Sierra C. SLP > "Not streamlined at all as far as client flow goes, not created for therapists, the documents had odd subsections..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6749833) KK Kelsey K. President , Naturopathic Physician > "The clinic workflows enhance patient care and efficiency in the office." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306) VR Verified Reviewer Physician, Owner > "I can't even remember the last time I was able to get a human on the phone or chat... usually I am stuck with..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6649761) JK Jacob K. Administration > "It’s a powerful tool that grows with your practice." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7104893) Tracy S. Family Nurse Practitioner > "Mistake after mistake from Charm's engineers resulted in over 3 months of severe disruption to my practice." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7038487) YP Yatra P. Student Nurse RPN > "CharmHealth is easy to use for small to medium clinics." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277) CN Candace N. Office Manager > "Sometimes I wish we could pick up the phone and call our billers. As they are outsourced to India we wait 24-48..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6290683) GJ Grant J. Operations Coordinator > "I also enjoyed that you could filter it by location or provider to get the most use out of it." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6456437) NJ Nikita J. Midwife Apprentice, OB Tech, Doula > "I told them to pull an audit trail of the account to prove that I have not logged in and/or used the service." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6309003) SO Sarah O. Naturopathic Physician > "In theory, I also love the integration with Quest labs." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6820269) MD Molly D. Provider and sole proprietor > "They are NEVER proactive and if you don't know to ask every single minute detail in advance, it won't get done." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976) SO Sarah O. Naturopathic Physician > "Easy to use and customize, love the integration with FullScript." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6820269) SS Shaquita S. CEO > "I signed up in February of 2024 and do not have all features activated that they have charged me for." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6429375) MF Matilda F. Office Manager > "We've had an excellent experience with claims and reimbursement working with their billers, RCM." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432) CR Christina R. Owner > "There is also only one option for integrated payment processing which was not good for me, especially since that..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5002552) KK Kelsey K. President , Naturopathic Physician > "The EHR supports clinic work flow." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306) MD Molly D. Provider and sole proprietor > "It's been infuriating and after four months seeing patients, I still haven't been able to bill insurance, all..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976) GJ Grant J. Operations Coordinator > "It made finding patients and daily appointments easy." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6456437) SS Shaquita S. CEO > "The erx and EPCS set up has taken more than 4 months for me." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6429375) PN Patricia N. NP-Provider > "Great system integration as well." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6666594) Tracy S. Family Nurse Practitioner > "Support completely ineffective. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7038487) PN Patricia N. NP-Provider > "Great system integration as well." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6666594) DAB Dr Aaron B. Owner and Doctor > "Customer support is terrible." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939) MD Molly D. Provider and sole proprietor > "As far as EMRs go, as a solo provider this is a good option." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976) LM Latasha M. PMHNP-BC > "I called for assistance with front end set up and the rep fast talked me, told me he emailed videos, and hung up..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6200609) AA Asma A. Medical Director > "As a small practice, CharmHealth has been pivotal in our success as setting it up was fast and easy." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6293917) Julio A. Manager > "There is no option for refilling orders for patients. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180) MF Matilda F. Office Manager > "Charm is a user friendly, patient friendly, online EMR system." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432) JL Jennifer L. Physician > "You are asked to write them with your issue but the issues are NEVER fixed, nor does anyone ever call you back." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784) AS Amelia S. Psych ARNP > "Free, good support, relatively user friendly, customizable" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457348) OP Oluwole P. Medical Director > "Onboarding is brief and not very detailed." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6221586) AW Ashley W. Nurse Practioner > "price is great compared to other EMRs but you get what you pay for.." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6754520) LM Latasha M. PMHNP-BC > "Very poor customer service, in fact, No customer service" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6200609) KK Kelsey K. President , Naturopathic Physician > "Charm is easy to use." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306) JL Jennifer L. Physician > "They will not fix your program." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784) MD Molly D. Provider and sole proprietor > "It's affordable and fairly easy to get up and going." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976) SF Suzanna F. Psychiatrist > "Like all programs with legacy code, some of the templates that I have used for years get a little buggy." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3868707) CM Cassandra M. Operations Manager > "Charm is also very user friendly." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457409) AI Asha I. Physician > "I have a solo wellness practice, largely telemedicine , so some features were not needed and felt clunky but..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3503774) OP Oluwole P. Medical Director > "Other than occasional slow response time of technical team, I am pleased." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6221586) PN Polina N. Admin > "Hard to sign up for e prescribing, some troubles with verification of identity" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3815649) Julio A. Manager > "It has almost all the features we need to run the practice." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180) JL Jennifer L. Physician > "The customer service is TERRIBLE." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784) HS Hanna S. Naturopathic doctor > "The customer service and response time is superb (within minutes of hopping on to the chat on Charmehr.com with..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3830133) JW Janmetra W. practice manager > "The reporting system is not the best." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484) CR Christi R. COO > "As a Telehealth focused practice we want the systems to ease our note taking burden and this EMR does that nicely." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3818445) AA Amber A. Physician > "Charting is not as cohesive as I would like." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3821227) Julio A. Manager > "It is highly customizable and their support is great. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180) EA EUNICE A. NURSE PRACTITIONER > "WE ARE STILL HAVING ISSUES WITH BILLING AND CAN'T GET ANYONE FROM THEIR CUSTOMER SERVICE TO RESPOND." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2904494) SP Stephanie P. Nurse Practitioner/Owner > "I also appreciate that there are documents and forms already uploaded that I can use and adapt to my needs as..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3877735) KK Kathryn K. Naturopath > "the calendar is terrible. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___3553577) AF Autumn F. Naturopathic physician > "I like the ease of customizability. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5098315) MW Mignon W. Pysician > "The support by phone is not knowledgeable to help on most issues, and frequently I have to figure the issue out..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3228600) SF Suzanna F. Psychiatrist > "I have used Charm for almost three years now for my private practice and it is cost-effective and so powerful and..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3868707) ES Elizabeth S. MD > "There is no integration of software for diagnostic testing like EKG, Spirometry, or Holter Monitors. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___2269053) JW Janmetra W. practice manager > "I like the easy of locating a patient, and being able to add alerts and notes to charts" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484) ES Elizabeth S. MD > "The process of customization is not very easy. When a lab order is connected with an encounter it can't be..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___2269053) JW Janmetra W. practice manager > "I have been in healthcare 22yrs and just started started using CHARM it works great for smaller practices." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484) EA EUNICE A. NURSE PRACTITIONER > "I AM THE ACCOUNT ADMIN BUT DON'T HAVE ACCESS TO OPTUM." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2904494) SP Stephanie P. Nurse Practitioner/Owner > "As a small business owner and medical provider I was able to set up and implement the use of Charm all by myself." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3877735) VR Verified Reviewer Executive Consultant > "Also the system does not allow providers to adjust message limits - which is definitely needed during covid..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#GetApp___2657057) AF Autumn F. Naturopathic physician > "The support team is very helpful." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5098315) KC Kelly C. Office Manager > "Due to not understanding the system we were left to figure it out or would just get written instructions which is..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2375371) VR Verified Reviewer Optometrist > "Very easy to use, autofills most fields, easy to search on pharmacies and enter patient demographics." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#GetApp___4694136) LB Lisa B. Owner FNP-C > "BILLING sucked and minimal support." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___3046253) AA Amber A. Physician > "It’s inexpensive and works better than something I used that was significantly more expensive." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3821227) AL Anton L. Acupuncturist > "It's hard to find the configuration sometimes." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3333688) MW Mignon W. Pysician > "Outside of issues with electronic prescribing and customer support- which are SIGNIFICANT!, the EHR is otherwise..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3228600) LD Laura D. Nurse Practitioner > "Patients can't seem to update their demographic information, and credit card information themselves. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2465511) KK Kathryn K. Naturopath > "I would like to say that my overall experience with the RCM at charm was good but \[SENSITIVE CONTENT\] was the..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___3553577) FK Feremusu K. MD > "None so far, I have not had any issues, I think i do not like the way you sign in" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3040515) [View Reviews](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) SK Sarah K. Owner and Chiropractor > "Having one system to bill out claims, receive insurance payments, collect copays, and write SOAP notes has allowed us to spend more time..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140375) GB Gerardo B. Chiropractor > "There have been times where I wish I could get a direct fix when it comes to customization of my clinic forms or scheduling platform." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140398) NG Nicole G. Chiropractor > "It’s a strong system for patient management, patient scheduling, documentation, and it supports efficient, compliant note-taking." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140727) DY Daniel Y. Chiropractor > "It allows reoccurring appointments to take place on top of blocked slots, which I don't think should happen." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140659) AP Andres P. Doctor of Chiropractic > "I also appreciated having scheduling, documentation, billing, and claims all housed in one platform, which reduced the need to jump between..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070622) JS Jena S. Practice Manager > "While being an excellent program, the only issue we have ever encountered is loading time with reports, but this can be an issue with any..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7111036) DMB Dr. Melanie B. Chiropractor > "ChiroTouch is a strong option for established chiropractic offices that need robust billing, documentation, and insurance management." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140546) DMB Dr. Melanie B. Chiropractor > "However, for smaller practices or offices wanting a simpler, more modern cloud-based system, it may feel expensive and more complicated than..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140546) SK Susanne K. Chiropractor > "The addition of AI has made charting even more efficient and captures all relevant information in a patient encounter." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7097558) DSH Dr. Shirley H. Doctor of Chiropractic Owner CEO > "detailed and specific REPORTS are not accessible, being able to do schedule changes "opening of a day that is not routine" for a specific..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632871) CH Carlos H. Chiropractor > "The billing side is one of the biggest strengths—it helps streamline insurance, ERA/EOBs, and keeps things organized." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140474) SW Sam W. Physical Therapist > "Most the features are not usable due to having to change parameters with each note such as using accurate time in and out, changes in..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632752) DK Dawn K. Doctor of Chiropractic > "I'm a solo practice so using a software program like ChiroTouch has helped me do my job with ease allowing me to spend more time outside of..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140454) DMB Dr. Melanie B. Chiropractor > "It can be expensive compared to newer cloud-based systems, especially for smaller practices or offices trying to keep overhead low." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140546) DC David C. President > "Had the server based version for several years and now using the cloud based version makes it easier to utilize outside the office setting..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140499) DE David E. Chiropractor > "Sometimes the system will update on Sundays which doesn't allow my patients to book online." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070693) DC David C. President > "Patient management of recalls, campaigns and reviews of our services help our online presence improve significantly. " [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140499) PK Panagiotis K. Owner and Chiropractor > "The cost is a little high and the availability (or turnaround time) from customer service is sometimes difficult, especially for what we pay..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140261) SC Stephen C. Owner, Doctor of Chiropractic > "We love how ChiroTouch as streamlined our practice, saving time on all tasks is priceless and billing and coding is much easier." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7075011) Cookie U. Chiropractic Assistant > "so therefore you have to go look for a payment on insurance site, secondary's say billed but no follow through we have had to write off more..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7130693) RK Rob K. Chiropractor > "As a high volume practice I found the soap notes to be super efficient, but still covered all of the important information needed for each..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7094455) DE David E. Chiropractor > "The online booking could be a little better since my patients complain of always logging in via email and password." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070693) JM Jason M. Co-Owner > "Overall, ChiroTouch works well as an all-in-one solution for chiropractic practices that want an integrated platform." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7085884) RM Reuben M. Doctor > "The cloud based system is counter-intuitive when compared to server based systems and the learning curve is really steep." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070629) NS Nick S. Owner > "That over time it keeps improving, I appreciate the additional upgrades like CT engage, CT Informs and we will be looking to incorporate CT..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7099764) Cookie U. Chiropractic Assistant > "There is no actual customer support unless they call you, it's not user friendly, the billing and posting is not consistent" [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7130693) CH Carlos H. Chiropractor > "It offers strong value for the features included, especially with billing and patient management all in one place." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140474) Deborah H. Office manager > "I tried it multiple times and no email was ever sent so I was unable to get in to my CT Services. " [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7094037) AM Alfiya M. Software Engineer > "This platform enables Chiropractic practices by including efficient patient management, customizable treatment plans, and robust billing..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#SoftwareAdvice___6468268) RM Reuben M. Doctor > "Having a big difficulty with SALTing SOAPs and customizing the process." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070629) JM Jason M. Co-Owner > "Templates and automated coding suggestions can improve charge capture accuracy." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7085884) NW Nicole W. Office Manager > "I also don't like the bulk texting I wish I could add a wider range." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140357) KB Kenneth B. MGR > "The AI features for documenting are game changer and the customer service is exceptional." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140262) JP Jennifer P. CEO > "I didn't like that intakes were not imported into the note but that has recently been fixed, however I wish it would match the formatting I..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6850789) AS Arika S. Office Manager > "The ease of having all your patient info, billing software, communications and scheduling all I one place." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140404) SB Steven B. Chiropractic Physician > "I'm not sure if that is the clearinghouse, ChiroTouch, or Humana causing the incapability with the codes." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070537) JS Jena S. Practice Manager > "Cloud based ChiroTouch is an all-in-one, easy to use system that streamlines processes making it an efficient way to run a practice of any..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7111036) SP Stephen P. Owner Chiropractor > "The only real issue I have is that some fields can't be tabbed through easily and you can't always have your most common charges, or..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632383) MB Melanie B. Office Manager > "I love the ease of the schedule, the amount of customization and how simple it is to add in new providers or staff." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140633) AL Allison L. Chiropractic Physician > "I dislike that the listings put into the notes' objective doesn't "talk with" and update the listings chart on the main charting screen." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632585) MG Molly G. Chiropractor Owner > "Also doing a cash based practice program has made it much easier for us when it comes to collections/billing." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140293) NM Nancy M. Administrative > "Lately I have had techs sounding like they don't want to help, they just want to guide for you to do it yourself." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7063030) NG Nicole G. Chiropractor > "Note-taking is efficient and the platform helps support proper compliance, which is a big plus." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140727) DT Diana T. Owner > "The reports are confusing and we can never quit get one that has what we want, We have also been struggling to put in a dollar amount if we..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632430) NG Nicole G. Chiropractor > "The cost is on the higher side, but the level of customization and functionality makes it worthwhile." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140727) KP Kelly P. Owner > "She was billing out all the charges I was posting within 3 days of posting. How could collections go from $60k in a month down to in the..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6633500) EW Evan W. Chiropractor > "I like how simple it is to click on macros and create new macros and templates." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070663) ME Miguel E. Chiropractic Physician > "Some features seem too complex or complicated for no reason." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7071238) GB Gerardo B. Chiropractor > "I have had a great experience, me personally I did cancel chirotouch due to pricing, but when i switched to Jane, Jane was very complicated..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140398) DM Donald M. Owner > "Support is non-existent and what support they do have is all overseas." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7113561) JZ Jordan Z. Chiropractor > "It has streamlined so many of daily processes and made exporting reports so easy." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140443) DM Donald M. Owner > "They are holding my records hostage." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7113561) NG Nicole G. Chiropractor > "The software is highly customizable, which is both a benefit and a challenge." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140727) BK Benedicte K. owner > "One of the things that I dislike is the automatic insurance." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140336) NG Nicole G. Chiropractor > "The biggest strength is the patient management and documentation." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140727) GW Greg W. Owner > "Did not perform 10% of what they were supposed to do based on contract, and that is being generous." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6876662) CH Carlos H. Chiropractor > "Overall, it’s a dependable platform for chiropractic offices looking for an all-in-one solution." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140474) JR Jeff R. Chiropractor > "It is hard to integrate with some of our offsite billers." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6850972) MG Molly G. Chiropractor Owner > "They helped the entire time when setting up and made the transfer process from our old EHR very smooth." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140293) DM Donald M. Owner > "However, their isn't much support." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7113561) JZ Jordan Z. Chiropractor > "Any time we have questions, the customer support is so convenient to use and so helpful when it comes to working out any bugs and issues we..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140443) Sharon J. Support staff > "Like not having a way to see who has created a patient account. Or having issues with our statements." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632374) ES Emily S. Chiropractor > "I love that it carries everything over and has so many customizable options." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140307) DM Donald M. Owner > "You are left to do things without support." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7113561) JZ Jordan Z. Chiropractor > "It has every feature a chiropractor could want for their practice!" [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140443) TS Tyler S. Chiropractor > "Can sometimes be slow- loading documents of inserting information can sometimes take a while." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632318) AM Alfiya M. Software Engineer > "I like the Chiropractic practice of management of patient data , customisable treatment plans, prescription management." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#SoftwareAdvice___6468268) KP Kelly P. Owner > "With online invoice pay, we have had a few that just can't figure out how to log in." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6633500) RM Reuben M. Doctor > "The integrated systems make using all aspects of practice management easy. " [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070629) KP Kelly P. Owner > "The idea seems great to have everything in one, but it's a bit too clunky and not user friendly for a bigger clinic." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6633500) TS Tyler S. Chiropractor > "The cloud, being able to access the EHR from a show or event is great to take payments and have an up to minute schedule." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632318) KB Kaily B. Vice President > "It took us 3 months to finally transfer the data from existing system to the ChiroTouch platform, but we found out that Chirotouch software..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#SoftwareAdvice___4922554) Dr. Nadia R. Chiropractor > "I like the ability to have all ChiroTouch applications and functions on one webpage vs having to open different apps." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632469) MP Megan P. Owner > "Their billing (CT ProBill) has caused more problems- posted a payment for a check for $2664.86 to accounts BUT the check was for $3066.64 -..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#SoftwareAdvice___6054533) JS Justin S. President > "I am grateful that Ana was able to help me get a billing issue in the Front Desk app resolved." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7066348) TW Trent W. Chiropractor Owner > "There are times we contact that customer assistance is unable to determine solve the questions we have. " [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632356) JF Jeffrey F. Chiropractor > "I am able to log in from home which helps tremendously." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140264) GG Gabriella G. office manager > "No easy way to upload Xray or MRIs like in the server-based CT" [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632405) MG Molly G. Chiropractor Owner > "There is also very little lag time when navigating through the system." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140293) LS Leah S. Administrator > "not billing friendly, wish payment would auto allocate to the corresponding day" [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632335) [View Reviews](https://www.capterra.com/p/48210/ChiroTouch/reviews/) ## User interface 4.24 (151) 4.07 (1,120) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features CharmHealth Top features 47/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/120340/ChARM-EHR/#features) ChiroTouch 35/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/48210/ChiroTouch/#features) ### Recognition No recognitions have been awarded to CharmHealth No recognitions have been awarded to ChiroTouch ### Deployment & support CharmHealth Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ChiroTouch Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details CharmHealth - By MedicalMine - Located in United States - Founded in 2007 ChiroTouch - By ChiroTouch Integrated Practice Solutions - Located in United States - Founded in 1999 ## Popular Comparisons [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.24 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) $25/month Price $49/month 4.2 Features 4.2 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120340-136876/ChARM-EHR-vs-Pediatric-Therapy-EMR) [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.07 (1,120)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) vs [Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)[4.55 (310)](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/reviews/) $159/month Price $97/month 4.0 Features 4.4 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/48210-128411/ChiroTouch-vs-Genesis-Chiropractic-Software) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.24 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.44 (856)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $25/month Price $0 4.2 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120340-195467/ChARM-EHR-vs-Care-Patron) [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.07 (1,120)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) vs [ChiroHD](https://www.capterra.com/p/218059/ChiroHD/)[4.80 (132)](https://www.capterra.com/p/218059/ChiroHD/reviews/) $159/month Price $299/month 4.0 Features 4.6 4.0 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/48210-218059/ChiroTouch-vs-ChiroHD) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.24 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (364)](https://www.capterra.com/p/124590/EMA/reviews/) $25/month Price Contact vendor for pricing 4.2 Features 4.4 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120340-124590/ChARM-EHR-vs-EMA) [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.07 (1,120)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) vs [ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)[4.71 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/) $159/month Price $129/month 4.0 Features 4.5 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/48210-142407/ChiroTouch-vs-ChiroFusion-Complete-Practice-Management) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.24 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $25/month Price Contact vendor for pricing 4.2 Features 4.4 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120340-180899/ChARM-EHR-vs-Alleva) [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.07 (1,120)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) vs [CHIROSPRING](https://www.capterra.com/p/141960/ChiroSpring/)[4.92 (185)](https://www.capterra.com/p/141960/ChiroSpring/reviews/) $159/month Price $149/month 4.0 Features 4.9 4.0 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/48210-141960/ChiroTouch-vs-ChiroSpring) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.24 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) vs [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (452)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) $25/month Price Contact vendor for pricing 4.2 Features 4.4 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/120340-122278/ChARM-EHR-vs-EpicCare-EMR) [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.07 (1,120)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) vs [EZBIS](https://www.capterra.com/p/27270/EZBIS/)[4.64 (159)](https://www.capterra.com/p/27270/EZBIS/reviews/) $159/month Price $225/month 4.0 Features 4.5 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/27270-48210/EZBIS-vs-ChiroTouch) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.24 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,362)](https://www.capterra.com/p/129169/Tebra/reviews/) $25/month Price Contact vendor for pricing 4.2 Features 3.8 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/120340-129169/ChARM-EHR-vs-Tebra) [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.07 (1,120)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (503)](https://www.capterra.com/p/178984/Jane-App/reviews/) $159/month Price $54/month 4.0 Features 4.6 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/48210-178984/ChiroTouch-vs-Jane-App)