# Compare ChiroTouch vs eClinicalWorks 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ChiroTouch and eClinicalWorks based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/48210-120360/ChiroTouch-vs-eClinicalWorks --- # ChiroTouch vs eClinicalWorks Features and Cost Comparison Last updated April 29th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ChiroToucheClinicalWorks2/4 selected [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.1 (1,124)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.3 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) [## ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.1 (1,124)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting Price $159.00/month Value-for-Money 3.7 Functionality 4 Ease of Use 4 Customer Service 3.9 Reviews Sentiment Based on [1,124 reviews](#user-reviews) Positive 858 Neutral 125 Negative 141 [## eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.3 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) Starting Price $449.00/month Value-for-Money 3 Functionality 3.4 Ease of Use 3.3 Customer Service 2.8 Reviews Sentiment Based on [396 reviews](#user-reviews) Positive 213 Neutral 61 Negative 122 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 6,183 reviews from electronic medical records software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings HIPAA Compliant 4.6 Patient Records Management 4.2 Charting 4.1 Patient Scheduling 4.6 Document Management 4.0 66%Fit Missing features Feature ratings HIPAA Compliant 4.2 Patient Records Management 3.7 Charting 3.4 Patient Scheduling 3.9 Document Management NA User satisfaction User satisfaction 4.1 User reviews[1,124](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Ease of use 4.0 Functionality 4.0 Value for money 3.7 Customer support 3.9 User satisfaction 3.3 User reviews[396](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) Ease of use 3.3 Functionality 3.4 Value for money 3.0 Customer support 2.8 Price starts from Price starts from $159Flat Rate, Per Month - Free version - Free trial Price starts from $449Per User, Per Month - Free version - Free trial Best for Best for ChiroTouch delivers scheduling, payments, billing, and notes in one system. Now with Rheo, the AI assistant purpose-built for chiropractic, practices can save up to 92% of documentation time. Best for We offer innovative, customizable solutions for every setting, including primary care offices, ambulatory surgical centers, health centers, hospitals, and mobile clinics, and more than 50 specialties. ## User reviews Pros & cons SK Sarah K. Owner and Chiropractor > "Having one system to bill out claims, receive insurance payments, collect copays, and write SOAP notes has allowed us to spend more time..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140375) SS Suzy S. Chiropractic Assistant > "The ledger...there are too many steps to edit charges and, sometimes, allocating payments can be a pain. Since we have been using the cloud,..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7141465) NG Nicole G. Chiropractor > "It’s a strong system for patient management, patient scheduling, documentation, and it supports efficient, compliant note-taking." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140727) GB Gerardo B. Chiropractor > "There have been times where I wish I could get a direct fix when it comes to customization of my clinic forms or scheduling platform." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140398) AP Andres P. Doctor of Chiropractic > "I also appreciated having scheduling, documentation, billing, and claims all housed in one platform, which reduced the need to jump between..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070622) DY Daniel Y. Chiropractor > "It allows reoccurring appointments to take place on top of blocked slots, which I don't think should happen." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140659) DMB Dr. Melanie B. Chiropractor > "ChiroTouch is a strong option for established chiropractic offices that need robust billing, documentation, and insurance management." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140546) JS Jena S. Practice Manager > "While being an excellent program, the only issue we have ever encountered is loading time with reports, but this can be an issue with any..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7111036) SK Susanne K. Chiropractor > "The addition of AI has made charting even more efficient and captures all relevant information in a patient encounter." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7097558) DMB Dr. Melanie B. Chiropractor > "However, for smaller practices or offices wanting a simpler, more modern cloud-based system, it may feel expensive and more complicated than..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140546) CH Carlos H. Chiropractor > "The billing side is one of the biggest strengths—it helps streamline insurance, ERA/EOBs, and keeps things organized." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140474) DSH Dr. Shirley H. Doctor of Chiropractic Owner CEO > "detailed and specific REPORTS are not accessible, being able to do schedule changes "opening of a day that is not routine" for a specific..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632871) DK Dawn K. Doctor of Chiropractic > "I'm a solo practice so using a software program like ChiroTouch has helped me do my job with ease allowing me to spend more time outside of..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140454) SW Sam W. Physical Therapist > "Most the features are not usable due to having to change parameters with each note such as using accurate time in and out, changes in..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632752) DC David C. President > "Had the server based version for several years and now using the cloud based version makes it easier to utilize outside the office setting on..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140499) DMB Dr. Melanie B. Chiropractor > "It can be expensive compared to newer cloud-based systems, especially for smaller practices or offices trying to keep overhead low." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140546) DC David C. President > "Patient management of recalls, campaigns and reviews of our services help our online presence improve significantly. " [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140499) DE David E. Chiropractor > "Sometimes the system will update on Sundays which doesn't allow my patients to book online." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070693) SC Stephen C. Owner, Doctor of Chiropractic > "We love how ChiroTouch as streamlined our practice, saving time on all tasks is priceless and billing and coding is much easier." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7075011) PK Panagiotis K. Owner and Chiropractor > "The cost is a little high and the availability (or turnaround time) from customer service is sometimes difficult, especially for what we pay..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140261) ES Emily S. Chiropractor Receptionist > "We enjoy the billing features, as taking payments and sending emailed receipts are easily accessible." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7142691) Cookie U. Chiropractic Assistant > "so therefore you have to go look for a payment on insurance site, secondary's say billed but no follow through we have had to write off more..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7130693) RK Rob K. Chiropractor > "As a high volume practice I found the soap notes to be super efficient, but still covered all of the important information needed for each..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7094455) DE David E. Chiropractor > "The online booking could be a little better since my patients complain of always logging in via email and password." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070693) BB Brittany B. Owner Chiropractor > "Customer Support on the Cloud is much faster than the server platform, the provider screen is very user friendly, patient management is easier" [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7146689) RM Reuben M. Doctor > "The cloud based system is counter-intuitive when compared to server based systems and the learning curve is really steep." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070629) JM Jason M. Co-Owner > "Overall, ChiroTouch works well as an all-in-one solution for chiropractic practices that want an integrated platform." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7085884) Cookie U. Chiropractic Assistant > "There is no actual customer support unless they call you, it's not user friendly, the billing and posting is not consistent" [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7130693) NS Nick S. Owner > "That over time it keeps improving, I appreciate the additional upgrades like CT engage, CT Informs and we will be looking to incorporate CT..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7099764) Deborah H. Office manager > "I tried it multiple times and no email was ever sent so I was unable to get in to my CT Services. " [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7094037) CH Carlos H. Chiropractor > "It offers strong value for the features included, especially with billing and patient management all in one place." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140474) RM Reuben M. Doctor > "Having a big difficulty with SALTing SOAPs and customizing the process." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070629) AM Alfiya M. Software Engineer > "This platform enables Chiropractic practices by including efficient patient management, customizable treatment plans, and robust billing..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#SoftwareAdvice___6468268) NW Nicole W. Office Manager > "I also don't like the bulk texting I wish I could add a wider range." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140357) JM Jason M. Co-Owner > "Templates and automated coding suggestions can improve charge capture accuracy." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7085884) JP Jennifer P. CEO > "I didn't like that intakes were not imported into the note but that has recently been fixed, however I wish it would match the formatting I..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6850789) KB Kenneth B. MGR > "The AI features for documenting are game changer and the customer service is exceptional." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140262) SB Steven B. Chiropractic Physician > "I'm not sure if that is the clearinghouse, ChiroTouch, or Humana causing the incapability with the codes." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070537) AS Arika S. Office Manager > "The ease of having all your patient info, billing software, communications and scheduling all I one place." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140404) SP Stephen P. Owner Chiropractor > "The only real issue I have is that some fields can't be tabbed through easily and you can't always have your most common charges, or..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632383) JS Jena S. Practice Manager > "Cloud based ChiroTouch is an all-in-one, easy to use system that streamlines processes making it an efficient way to run a practice of any..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7111036) AL Allison L. Chiropractic Physician > "I dislike that the listings put into the notes' objective doesn't "talk with" and update the listings chart on the main charting screen." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632585) MB Melanie B. Office Manager > "I love the ease of the schedule, the amount of customization and how simple it is to add in new providers or staff." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140633) NM Nancy M. Administrative > "Lately I have had techs sounding like they don't want to help, they just want to guide for you to do it yourself." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7063030) MG Molly G. Chiropractor Owner > "Also doing a cash based practice program has made it much easier for us when it comes to collections/billing." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140293) DT Diana T. Owner > "The reports are confusing and we can never quit get one that has what we want, We have also been struggling to put in a dollar amount if we..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632430) NG Nicole G. Chiropractor > "Note-taking is efficient and the platform helps support proper compliance, which is a big plus." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140727) DDV Dr. Debbie V. Chiropractic > "Price seems a little too high per month per service." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7141690) SS Suzy S. Chiropractic Assistant > "I like the ease in creating appointments and managing the calendar." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7141465) KP Kelly P. Owner > "She was billing out all the charges I was posting within 3 days of posting. How could collections go from $60k in a month down to in the $20k?" [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6633500) NG Nicole G. Chiropractor > "The cost is on the higher side, but the level of customization and functionality makes it worthwhile." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140727) ME Miguel E. Chiropractic Physician > "Some features seem too complex or complicated for no reason." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7071238) EW Evan W. Chiropractor > "I like how simple it is to click on macros and create new macros and templates." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070663) AG Amanda G. Owner > "My least favorite thing about ChiroTouch is the billing tool." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7141992) GB Gerardo B. Chiropractor > "I have had a great experience, me personally I did cancel chirotouch due to pricing, but when i switched to Jane, Jane was very complicated..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140398) DM Donald M. Owner > "Support is non-existent and what support they do have is all overseas." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7113561) JZ Jordan Z. Chiropractor > "It has streamlined so many of daily processes and made exporting reports so easy." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140443) DM Donald M. Owner > "They are holding my records hostage." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7113561) NG Nicole G. Chiropractor > "The software is highly customizable, which is both a benefit and a challenge." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140727) BK Benedicte K. owner > "One of the things that I dislike is the automatic insurance." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140336) NG Nicole G. Chiropractor > "The biggest strength is the patient management and documentation." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140727) GW Greg W. Owner > "Did not perform 10% of what they were supposed to do based on contract, and that is being generous." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6876662) CH Carlos H. Chiropractor > "Overall, it’s a dependable platform for chiropractic offices looking for an all-in-one solution." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140474) JR Jeff R. Chiropractor > "It is hard to integrate with some of our offsite billers." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6850972) MG Molly G. Chiropractor Owner > "They helped the entire time when setting up and made the transfer process from our old EHR very smooth." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140293) DM Donald M. Owner > "However, their isn't much support." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7113561) JZ Jordan Z. Chiropractor > "Any time we have questions, the customer support is so convenient to use and so helpful when it comes to working out any bugs and issues we..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140443) Sharon J. Support staff > "Like not having a way to see who has created a patient account. Or having issues with our statements." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632374) ES Emily S. Chiropractor > "I love that it carries everything over and has so many customizable options." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140307) DM Donald M. Owner > "You are left to do things without support." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7113561) JZ Jordan Z. Chiropractor > "It has every feature a chiropractor could want for their practice!" [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140443) TS Tyler S. Chiropractor > "Can sometimes be slow- loading documents of inserting information can sometimes take a while." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632318) CR Crystal R. Chiropractor Assistant > "Also gives you great safety feature with login features." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7146630) KP Kelly P. Owner > "With online invoice pay, we have had a few that just can't figure out how to log in." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6633500) AM Alfiya M. Software Engineer > "I like the Chiropractic practice of management of patient data , customisable treatment plans, prescription management." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#SoftwareAdvice___6468268) KP Kelly P. Owner > "The idea seems great to have everything in one, but it's a bit too clunky and not user friendly for a bigger clinic." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6633500) RM Reuben M. Doctor > "The integrated systems make using all aspects of practice management easy. " [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070629) KB Kaily B. Vice President > "It took us 3 months to finally transfer the data from existing system to the ChiroTouch platform, but we found out that Chirotouch software..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#SoftwareAdvice___4922554) CR Crystal R. Chiropractor Assistant > "It's allows you to schedule with ease as well." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7146630) MP Megan P. Owner > "Their billing (CT ProBill) has caused more problems- posted a payment for a check for $2664.86 to accounts BUT the check was for $3066.64 -..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#SoftwareAdvice___6054533) [View Reviews](https://www.capterra.com/p/48210/ChiroTouch/reviews/) VR Verified Reviewer Clinical Programs Manager > "The customization, especially Smart Forms and workflow tools, allows you to tailor processes to your clinic." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7144727) AH Aamr H. MD > "Right now they want to charge all my 9 providers while we are waiting for medical records even though there is no..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___7007969) VR Verified Reviewer Office Manager > "There is a lot of information in one place on the dashboard and the color coded schedule makes it easy for users to..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7110121) TW Tabatha W. Nursing Supervisor > "Navigation can be challenging, and certain workflows are not as intuitive as they could be." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7079656) VR Verified Reviewer Owner > "it is a very exhaustive EMR system with many functions and features that allow you to do a lot with your clinic." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471) VR Verified Reviewer Owner > "They charge per virtual visit, which means your bill is never the same." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471) VR Verified Reviewer Administrative Health Support > "I find that eclinicalworks s extremely geared to ensurng files are organized and easy to retrieve when I am under time..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7100952) JC Joe C. Physician Assistant > "The mobile app is a nightmare, dictation is slow." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7060246) SG Sally G. Customer Service Auditor > "I think it has big potential to be the best EHR tool out there, but they really need to upgrade the interface as well..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6831642) DL Dawn L. Practice Administrator > "We can't even run a decent no-show report, which is an industry standard report." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429) VR Verified Reviewer An MBBS Student > "Being a pupil, I have discovered that it provides a rich range of tools that, once honed, may significantly enhance..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6765701) DL Dawn L. Practice Administrator > "Its Reporting functionality is dismal, at best. " [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429) VR Verified Reviewer Owner > "It is easy to apply templates and charting in a way you prefer." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471) VR Verified Reviewer Clinical Programs Manager > "The system has a steep learning curve and can feel overwhelming at first." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7144727) TL Theresa L. Medical Receptionist > "I love the color coding of different appointment types to keep the schedule organized." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6720050) VR Verified Reviewer Owner > "They charge extra for everything, which makes it hard to grow." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471) CC Charles C. physician > "This EHR is absolutely fantastic in that it is guaranteed to give you that final push/motivation to leave medicine and..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211) TW Tiffany W. Office Manager > "The inability to send in office messages attached to a patient's chart." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6847844) CC Courtney C. Human resource manager > "User friendly, effective, efficient, consolidates everything in one place, designed with you in mind" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6800043) VR Verified Reviewer Owner > "For a small practice, it can be prohibitive and very draining." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471) AE April E. Administrative Coordinator > "It gives you everything you need for your practice." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6729374) JC Joe C. Physician Assistant > "I would describe ECW as being too "clicky."" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7060246) AE April E. Administrative Coordinator > "The customer service is top notch and they are always a phone call away." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6729374) DL Dawn L. Practice Administrator > "eClinical Works is an EHR, but not one of the best in my opinion. " [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429) JR Joelle R. CCMAMAG > "I would highly recommend Eclinical for anyone looking for a simple EMR to manage a small practice." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562) JR Joelle R. CCMAMAG > "However, for larger appointments, like procedures and IM ejections, etc. it was rather clunky and lacking in certain..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562) EG Elizabeth G. Medical Assistant > "I liked how it was easy to learn when trained." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6833187) Douglas M. Physician > "Everything from the tedious login to forcing you to falsify records, to the multiple layer of menus to extra clicks, to..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613) JR Joelle R. CCMAMAG > "Overall the system is fairly streamlined, simple and easy to navigate." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562) Ella Hyeseung J. Nurse Practitioner > "It hinders rather than helps, with inefficiencies and usability issues that disrupt my workflow." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6379545) LA LeAnne A. Patient services representative > "It does help simplify things like documentation and keeping you inboxes up to date" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6239313) SD Sarah D. Account Manager > "Constant issues with connections for scripts, billing and other parts of the system." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953) CC Charles C. physician > "This is because the use of eCW is a soul crushing experience." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211) VR Verified Reviewer Nurse > "I don’t think there is anything about this program that I like the least. If I had to pick something it would be not..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6811963) MT Maya T. MD > "However, Athena still gives me access to my patient files that I greatly appreciate. " [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___5087872) SD Sarah D. Account Manager > "Surprise issues all the time - Change healthcare hack, MIPs reporting issues, etc." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953) DC David C. owner > "Jane App has been affordable and upfront. Would recommend them." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6420028) Ella Hyeseung J. Nurse Practitioner > "Cons: Inefficient, repetitive work, poor workflow integration." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6379545) MM Mohammed M. physician > "They are easy to use and convenient." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637) Douglas M. Physician > "Unfortunately, that button only shows the current meds and there are several tabs NONE OF WHICH SHOW ALLERGIES, and..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613) TL Theresa L. Medical Receptionist > "It's easy to use and teach to new employees." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6720050) Douglas M. Physician > "so I have to go to the list and scroll down to find my name EVERY TIME! If a patient call in and needs a refill, I have..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613) FR Fahad R. AR specialist > "Its a greak EHR and PM application and with great features but there are too many features and it takes time to learn..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3607800) SD Sarah D. Account Manager > "Bad system, they tell you everything is in one but really, it's a frank stein system and you can't ever get anyone to..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953) AB Alexandra B. Billing Manager > "Thankfully they recently started to allow Inbox Health for statement management." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4430958) MM Mohammed M. physician > "Difficult to locate notes and other encounters from previous visits" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637) HM Henry M. CSR Supervisor > "it is friendly using and can get support" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6234612) CF Chris F. Director > "Hard to get the techs to understand your problem." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6847916) JM James M. IT Administrator > "The ability to self host is great to control the user experience." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___3923923) AM Adam M. ARNP > "I have video of it taking more than 45 seconds to move from 1 screen to another in a patient chart, not even between..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___5078385) JK Jennifer K. Physician > "I like that template customization is fairly easy and straightforward." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702) AL Adrian L. Nurse > "Expensive and poor customer service and issues with connections" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6761964) JK Jennifer K. Physician > "This program might have been good when it was first developed." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702) SS Satnam S. MD > "Switching over to ECW was the worst mistake I have ever made in my life." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___7005700) ET Erin T. Social worker > "I like the colorful organized display of my doctors appointments and patient Info" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3350628) SD Sarah D. Account Manager > "Reporting in the system is no clear enough." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953) NF Nazanin F. Physician > "It is fairly easy to schedule a patient and visualize the schedule both as a list as well as in blocks." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3033338) WS William S. Office manager > "Please do not use this electronic medical records system." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6772198) MR Maria R. Medical Assistant > "What I like the most about Eclinical is the ability to see all providers schedule and have the ability to add patients..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2432160) RT Richard T. Pediatrician > "They make changes based on what helps them and ignore the needs of the doctors who use the program each and every day." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6001817) LD Leslie D. Front Desk > "I like to think of it as an all-in-one as it has so many wonderful features that are crucial in the medical management." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3067010) BB Brandy B. Owner > "Then I never recieved a bill for APril and they never sent any information until it was considered in collection. When..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___4910257) VR Verified Reviewer NP student > "The ability to choose and make templates is great, the auto populate features are helpful as well and copying and..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2253055) WS William S. Owner > "I was unaware as I was not receiving invoices. When I finally got the company to send invoices they were very vague..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375) SI Scott I. Physician > "We see 500 patients a day, and use their program as best we can." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___3004050) JS Justin S. Owner/ lead physician > "Terrible to disconnect from with misinformation and fraudulent billing despite clear records of trying to cancel..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___4964430) JM James M. Phleb Tech II > "easy to use and user friendly to all users" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4793382) JK Jennifer K. Physician > "The other problem is that they have so many different versions of the program and support keeps wanting us to use..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702) HD Huong D. Office Manager > "It is helpful to be able to log conversations between employees or log your own notes pertaining to a subject but under..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2492053) FF Flora F. Manager > "We have an issue in our medical practice for a couple of weeks and its been next to impossible to get a hold of someone..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6052222) EB Erin B. RN > "I think what I liked most about this software was the strong user support resource." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2955869) CC Charles C. physician > "I've used many EHRs over the years and this one is by FAR the absolute worst." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211) MR Maria R. Medical Assistant > "My overall 3 years of experience with Elicnical is that is a great way to track all things for patients in one secure..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2432160) WS William S. Owner > "Regardless of how obvious the error is, they insist on calling you on the phone and logging into your computer without..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375) EB Erin B. RN > "This has made me appreciate a few things about eCW." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2955869) WS William S. Owner > "I immediately stopped their ability to remove money from my account directly" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375) VR Verified Reviewer Practice Manager > "ECW is easy to use, their customer support is unlike anything I have ever seen. " [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3504319) MM Mohammed M. physician > "Very difficult user interface" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637) SM Stephen M. IT adminstrator > "Training to all clinical staff are quite easy" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2948009) WS William S. Office manager > "They are a scam, and extremely misleading." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6772198) [View Reviews](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) ## User interface 4.07 (1,124) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) 3.31 (396) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features ChiroTouch Top features 35/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/48210/ChiroTouch/#features) eClinicalWorks 25/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/120360/eClinicalWorks/#features) ### Recognition ChiroTouch is recognized as a top-rated tool in 4 Capterra Shortlist reports eClinicalWorks is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support ChiroTouch Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos eClinicalWorks Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ChiroTouch - By ChiroTouch Integrated Practice Solutions - Located in United States - Founded in 1999 eClinicalWorks - By eClinicalWorks - Located in United States - Founded in 1999 ## Popular Comparisons [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.07 (1,124)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) vs [Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)[4.55 (310)](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/reviews/) $159/month Price $97/month 4.0 Features 4.4 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/48210-128411/ChiroTouch-vs-Genesis-Chiropractic-Software) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) $449/month Price $49/month 3.4 Features 4.2 3.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120360-136876/eClinicalWorks-vs-Pediatric-Therapy-EMR) [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.07 (1,124)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) vs [ChiroHD](https://www.capterra.com/p/218059/ChiroHD/)[4.80 (132)](https://www.capterra.com/p/218059/ChiroHD/reviews/) $159/month Price $299/month 4.0 Features 4.6 4.0 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/48210-218059/ChiroTouch-vs-ChiroHD) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $449/month Price $0 3.4 Features 4.3 3.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120360-195467/eClinicalWorks-vs-Care-Patron) [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.07 (1,124)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) vs [ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)[4.71 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/) $159/month Price $129/month 4.0 Features 4.5 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/48210-142407/ChiroTouch-vs-ChiroFusion-Complete-Practice-Management) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) $449/month Price Contact vendor for pricing 3.4 Features 4.4 3.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120360-124590/eClinicalWorks-vs-EMA) [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.07 (1,124)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) vs [CHIROSPRING](https://www.capterra.com/p/141960/ChiroSpring/)[4.92 (185)](https://www.capterra.com/p/141960/ChiroSpring/reviews/) $159/month Price $149/month 4.0 Features 4.9 4.0 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/48210-141960/ChiroTouch-vs-ChiroSpring) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) $449/month Price Contact vendor for pricing 3.4 Features 4.4 3.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/120360-122278/eClinicalWorks-vs-EpicCare-EMR) [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.07 (1,124)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) vs [ClinicMind](https://www.capterra.com/p/128789/ClinicMind/)[4.80 (40)](https://www.capterra.com/p/128789/ClinicMind/#reviews) $159/month Price $177/month 4.0 Features 4.5 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/48210-128789/ChiroTouch-vs-ClinicMind) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $449/month Price Contact vendor for pricing 3.4 Features 4.4 3.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120360-180899/eClinicalWorks-vs-Alleva) [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.07 (1,124)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) vs [EZBIS](https://www.capterra.com/p/27270/EZBIS/)[4.64 (159)](https://www.capterra.com/p/27270/EZBIS/reviews/) $159/month Price $225/month 4.0 Features 4.5 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/27270-48210/EZBIS-vs-ChiroTouch) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) $449/month Price Contact vendor for pricing 3.4 Features 3.8 3.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/120360-129169/eClinicalWorks-vs-Tebra)