# Compare ChiroTouch vs Epic 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ChiroTouch and Epic based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/48210-122278/ChiroTouch-vs-EpicCare-EMR

---

# ChiroTouch vs Epic Features and Cost Comparison

Last updated April 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ChiroTouchEpic2/4 selected

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.1 (1,124)](https://www.capterra.com/p/48210/ChiroTouch/reviews/)

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.4 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

[## ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.1 (1,124)](https://www.capterra.com/p/48210/ChiroTouch/reviews/)

Starting Price

$159.00/month

Value-for-Money

3.7

Functionality

4

Ease of Use

4

Customer Service

3.9

Reviews Sentiment

Based on [1,124 reviews](#user-reviews)

Positive

858

Neutral

125

Negative

141

[## Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.4 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.4

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [453 reviews](#user-reviews)

Positive

400

Neutral

33

Negative

20

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 6,183 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

HIPAA Compliant

4.6

Patient Records Management

4.2

Charting

4.1

Patient Scheduling

4.6

Document Management

4.0

74%Fit

Missing features

Feature ratings

HIPAA Compliant

4.9

Patient Records Management

4.5

Charting

4.6

Patient Scheduling

4.6

Document Management

NA

User satisfaction

User satisfaction

4.1

User reviews[1,124](https://www.capterra.com/p/48210/ChiroTouch/reviews/)

Ease of use

4.0

Functionality

4.0

Value for money

3.7

Customer support

3.9

User satisfaction

4.4

User reviews[453](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

Ease of use

4.1

Functionality

4.4

Value for money

4.1

Customer support

4.2

Price starts from

Price starts from

$159Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

ChiroTouch delivers scheduling, payments, billing, and notes in one system. Now with Rheo, the AI assistant purpose-built for chiropractic, practices can save up to 92% of documentation time.

Best for

Epic serves hospitals, medical organizations, clinics, independent practices, academic centers, health providers, and specialty groups.

## User reviews

Pros & cons

SK

Sarah K.

Owner and Chiropractor

> "Having one system to bill out claims, receive insurance payments, collect copays, and write SOAP notes has allowed us to spend more time..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140375)

SS

Suzy S.

Chiropractic Assistant

> "The ledger...there are too many steps to edit charges and, sometimes, allocating payments can be a pain. Since we have been using the cloud,..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7141465)

NG

Nicole G.

Chiropractor

> "It’s a strong system for patient management, patient scheduling, documentation, and it supports efficient, compliant note-taking."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140727)

GB

Gerardo B.

Chiropractor

> "There have been times where I wish I could get a direct fix when it comes to customization of my clinic forms or scheduling platform."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140398)

AP

Andres P.

Doctor of Chiropractic

> "I also appreciated having scheduling, documentation, billing, and claims all housed in one platform, which reduced the need to jump between..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070622)

DY

Daniel Y.

Chiropractor

> "It allows reoccurring appointments to take place on top of blocked slots, which I don't think should happen."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140659)

DMB

Dr. Melanie B.

Chiropractor

> "ChiroTouch is a strong option for established chiropractic offices that need robust billing, documentation, and insurance management."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140546)

JS

Jena S.

Practice Manager

> "While being an excellent program, the only issue we have ever encountered is loading time with reports, but this can be an issue with any..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7111036)

SK

Susanne K.

Chiropractor

> "The addition of AI has made charting even more efficient and captures all relevant information in a patient encounter."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7097558)

DMB

Dr. Melanie B.

Chiropractor

> "However, for smaller practices or offices wanting a simpler, more modern cloud-based system, it may feel expensive and more complicated than..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140546)

CH

Carlos H.

Chiropractor

> "The billing side is one of the biggest strengths—it helps streamline insurance, ERA/EOBs, and keeps things organized."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140474)

DSH

Dr. Shirley H.

Doctor of Chiropractic Owner CEO

> "detailed and specific REPORTS are not accessible, being able to do schedule changes "opening of a day that is not routine" for a specific..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632871)

DK

Dawn K.

Doctor of Chiropractic

> "I'm a solo practice so using a software program like ChiroTouch has helped me do my job with ease allowing me to spend more time outside of..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140454)

SW

Sam W.

Physical Therapist

> "Most the features are not usable due to having to change parameters with each note such as using accurate time in and out, changes in..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632752)

DC

David C.

President

> "Had the server based version for several years and now using the cloud based version makes it easier to utilize outside the office setting on..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140499)

DMB

Dr. Melanie B.

Chiropractor

> "It can be expensive compared to newer cloud-based systems, especially for smaller practices or offices trying to keep overhead low."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140546)

DC

David C.

President

> "Patient management of recalls, campaigns and reviews of our services help our online presence improve significantly. "

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140499)

DE

David E.

Chiropractor

> "Sometimes the system will update on Sundays which doesn't allow my patients to book online."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070693)

SC

Stephen C.

Owner, Doctor of Chiropractic

> "We love how ChiroTouch as streamlined our practice, saving time on all tasks is priceless and billing and coding is much easier."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7075011)

PK

Panagiotis K.

Owner and Chiropractor

> "The cost is a little high and the availability (or turnaround time) from customer service is sometimes difficult, especially for what we pay..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140261)

ES

Emily S.

Chiropractor Receptionist

> "We enjoy the billing features, as taking payments and sending emailed receipts are easily accessible."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7142691)

Cookie U.

Chiropractic Assistant

> "so therefore you have to go look for a payment on insurance site, secondary's say billed but no follow through we have had to write off more..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7130693)

RK

Rob K.

Chiropractor

> "As a high volume practice I found the soap notes to be super efficient, but still covered all of the important information needed for each..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7094455)

DE

David E.

Chiropractor

> "The online booking could be a little better since my patients complain of always logging in via email and password."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070693)

BB

Brittany B.

Owner Chiropractor

> "Customer Support on the Cloud is much faster than the server platform, the provider screen is very user friendly, patient management is easier"

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7146689)

RM

Reuben M.

Doctor

> "The cloud based system is counter-intuitive when compared to server based systems and the learning curve is really steep."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070629)

JM

Jason M.

Co-Owner

> "Overall, ChiroTouch works well as an all-in-one solution for chiropractic practices that want an integrated platform."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7085884)

Cookie U.

Chiropractic Assistant

> "There is no actual customer support unless they call you, it's not user friendly, the billing and posting is not consistent"

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7130693)

NS

Nick S.

Owner

> "That over time it keeps improving, I appreciate the additional upgrades like CT engage, CT Informs and we will be looking to incorporate CT..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7099764)

Deborah H.

Office manager

> "I tried it multiple times and no email was ever sent so I was unable to get in to my CT Services. "

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7094037)

CH

Carlos H.

Chiropractor

> "It offers strong value for the features included, especially with billing and patient management all in one place."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140474)

RM

Reuben M.

Doctor

> "Having a big difficulty with SALTing SOAPs and customizing the process."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070629)

AM

Alfiya M.

Software Engineer

> "This platform enables Chiropractic practices by including efficient patient management, customizable treatment plans, and robust billing..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#SoftwareAdvice___6468268)

NW

Nicole W.

Office Manager

> "I also don't like the bulk texting I wish I could add a wider range."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140357)

JM

Jason M.

Co-Owner

> "Templates and automated coding suggestions can improve charge capture accuracy."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7085884)

JP

Jennifer P.

CEO

> "I didn't like that intakes were not imported into the note but that has recently been fixed, however I wish it would match the formatting I..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6850789)

KB

Kenneth B.

MGR

> "The AI features for documenting are game changer and the customer service is exceptional."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140262)

SB

Steven B.

Chiropractic Physician

> "I'm not sure if that is the clearinghouse, ChiroTouch, or Humana causing the incapability with the codes."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070537)

AS

Arika S.

Office Manager

> "The ease of having all your patient info, billing software, communications and scheduling all I one place."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140404)

SP

Stephen P.

Owner Chiropractor

> "The only real issue I have is that some fields can't be tabbed through easily and you can't always have your most common charges, or..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632383)

JS

Jena S.

Practice Manager

> "Cloud based ChiroTouch is an all-in-one, easy to use system that streamlines processes making it an efficient way to run a practice of any..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7111036)

AL

Allison L.

Chiropractic Physician

> "I dislike that the listings put into the notes' objective doesn't "talk with" and update the listings chart on the main charting screen."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632585)

MB

Melanie B.

Office Manager

> "I love the ease of the schedule, the amount of customization and how simple it is to add in new providers or staff."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140633)

NM

Nancy M.

Administrative

> "Lately I have had techs sounding like they don't want to help, they just want to guide for you to do it yourself."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7063030)

MG

Molly G.

Chiropractor Owner

> "Also doing a cash based practice program has made it much easier for us when it comes to collections/billing."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140293)

DT

Diana T.

Owner

> "The reports are confusing and we can never quit get one that has what we want, We have also been struggling to put in a dollar amount if we..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632430)

NG

Nicole G.

Chiropractor

> "Note-taking is efficient and the platform helps support proper compliance, which is a big plus."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140727)

DDV

Dr. Debbie V.

Chiropractic

> "Price seems a little too high per month per service."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7141690)

SS

Suzy S.

Chiropractic Assistant

> "I like the ease in creating appointments and managing the calendar."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7141465)

KP

Kelly P.

Owner

> "She was billing out all the charges I was posting within 3 days of posting. How could collections go from $60k in a month down to in the $20k?"

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6633500)

NG

Nicole G.

Chiropractor

> "The cost is on the higher side, but the level of customization and functionality makes it worthwhile."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140727)

ME

Miguel E.

Chiropractic Physician

> "Some features seem too complex or complicated for no reason."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7071238)

EW

Evan W.

Chiropractor

> "I like how simple it is to click on macros and create new macros and templates."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070663)

AG

Amanda G.

Owner

> "My least favorite thing about ChiroTouch is the billing tool."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7141992)

GB

Gerardo B.

Chiropractor

> "I have had a great experience, me personally I did cancel chirotouch due to pricing, but when i switched to Jane, Jane was very complicated..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140398)

DM

Donald M.

Owner

> "Support is non-existent and what support they do have is all overseas."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7113561)

JZ

Jordan Z.

Chiropractor

> "It has streamlined so many of daily processes and made exporting reports so easy."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140443)

DM

Donald M.

Owner

> "They are holding my records hostage."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7113561)

NG

Nicole G.

Chiropractor

> "The software is highly customizable, which is both a benefit and a challenge."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140727)

BK

Benedicte K.

owner

> "One of the things that I dislike is the automatic insurance."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140336)

NG

Nicole G.

Chiropractor

> "The biggest strength is the patient management and documentation."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140727)

GW

Greg W.

Owner

> "Did not perform 10% of what they were supposed to do based on contract, and that is being generous."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6876662)

CH

Carlos H.

Chiropractor

> "Overall, it’s a dependable platform for chiropractic offices looking for an all-in-one solution."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140474)

JR

Jeff R.

Chiropractor

> "It is hard to integrate with some of our offsite billers."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6850972)

MG

Molly G.

Chiropractor Owner

> "They helped the entire time when setting up and made the transfer process from our old EHR very smooth."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140293)

DM

Donald M.

Owner

> "However, their isn't much support."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7113561)

JZ

Jordan Z.

Chiropractor

> "Any time we have questions, the customer support is so convenient to use and so helpful when it comes to working out any bugs and issues we..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140443)

Sharon J.

Support staff

> "Like not having a way to see who has created a patient account. Or having issues with our statements."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632374)

ES

Emily S.

Chiropractor

> "I love that it carries everything over and has so many customizable options."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140307)

DM

Donald M.

Owner

> "You are left to do things without support."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7113561)

JZ

Jordan Z.

Chiropractor

> "It has every feature a chiropractor could want for their practice!"

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140443)

TS

Tyler S.

Chiropractor

> "Can sometimes be slow- loading documents of inserting information can sometimes take a while."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632318)

CR

Crystal R.

Chiropractor Assistant

> "Also gives you great safety feature with login features."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7146630)

KP

Kelly P.

Owner

> "With online invoice pay, we have had a few that just can't figure out how to log in."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6633500)

AM

Alfiya M.

Software Engineer

> "I like the Chiropractic practice of management of patient data , customisable treatment plans, prescription management."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#SoftwareAdvice___6468268)

KP

Kelly P.

Owner

> "The idea seems great to have everything in one, but it's a bit too clunky and not user friendly for a bigger clinic."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6633500)

RM

Reuben M.

Doctor

> "The integrated systems make using all aspects of practice management easy. "

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070629)

KB

Kaily B.

Vice President

> "It took us 3 months to finally transfer the data from existing system to the ChiroTouch platform, but we found out that Chirotouch software..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#SoftwareAdvice___4922554)

CR

Crystal R.

Chiropractor Assistant

> "It's allows you to schedule with ease as well."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7146630)

MP

Megan P.

Owner

> "Their billing (CT ProBill) has caused more problems- posted a payment for a check for $2664.86 to accounts BUT the check was for $3066.64 -..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#SoftwareAdvice___6054533)

[View Reviews](https://www.capterra.com/p/48210/ChiroTouch/reviews/)

TW

Tabatha W.

Supervising Nurse

> "Its robust features, strong data management, and wide adoption across healthcare organizations make it a valuable..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7127835)

EH

Elizabeth H.

Myself

> "It is the software that Boston Children's Hospital uses for their portal. Whenever a message is posted in the..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7066633)

AA

Ashlyn A.

Head Athletic Trainer

> "Epic is a system that makes medical documentation across many healthcare areas easy to collaborate and communicate..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7086417)

ME

Madison E.

Quality Improvement Consulting

> "If there is ever a technical issue, this can cause a major problem for patients and staff regarding information on..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7062941)

Carlie R.

Patient and user

> "Easy interface to navigate very user friendly , wonderful for organizing and documenting different aspects of a..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7095819)

KB

Kathleen B.

Patient Services Coordinator

> "the overall interface can be clunky and have a lot of button pressing just to get to one thing (ie. booking..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6797836)

VR

Verified Reviewer

QA

> "It streamlines clinical workflows and helps staff stay organized and efficient."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572)

KA

Kimberly A.

Pharmacist

> "Login is a maze, pages stack too long, and searching past records means scroll-scroll-click-click."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6814037)

SF

Sarah F.

Medical Assistant

> "I like most about epic that you can customize your DAR report and your screen for the log-in, and background!"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6816768)

VR

Verified Reviewer

Student Practical Nurse

> "It is not made for small organization due to high cost."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7072412)

LW

Lisa W.

Patient Representative

> "Using an electronic medical record program helped a lot with losing patient charts and other information, along..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6865405)

GM

Geena M.

Patient Ambassador

> "The system lags when connecting information to external systems like food and nutrition for example in regard to..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6557527)

VR

Verified Reviewer

QA

> "Epic stands out for its intuitive interface and fast performance. Despite being a feature-rich platform, it’s..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572)

Amber L.

Owner

> "Overall, I dislike the idea of having my information stored by 3rd parties, but so far I haven't had any issues."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7083148)

SD

Smruti D.

Research Assistant

> "It is a widely adopted EHR system across many healthcare organizations within USA, so exchanging data becomes a..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6851778)

JR

John R.

Abstractor

> "Poorly implemented customizations sometimes lead to inefficiencies such as difficulty in filtering or organization..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270)

Christine B.

Pilates transformation expert

> "Overall: good! Once patients are logged in, navigating the system is easy: adding data, contacting doctors."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7120732)

ST

Shirley T.

Professional Development Leader

> "The clinical and technical process can be quite time consuming."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7054073)

RB

Rebecca B.

RN

> "It benefits the patients to have all documentation in one platform to provide the best patient care."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7018662)

EF

Ella F.

Program Coordinator

> "At the time we did not have full Epic cape abilities so I was not able to see patients charts in Epic"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6592868)

VR

Verified Reviewer

QA

> "Overall, Epic is a powerful and reliable EHR system that delivers on performance and usability."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572)

ML

Mary L.

Learner

> "Data entry burden can contribute to clinician burnout."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6802670)

AC

Alyssa C.

manager

> "I like how everything is included in epic, and other places use it so it is easy to see other records."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7139189)

LB

Lauren B.

Occupational therapist

> "Hard to remember all of the .phrases to insert personalalized templates"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6582412)

VR

Verified Reviewer

physician

> "I am a fan and overall, it is an amazing emr that supports everything a provider could want, it is so well..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6874633)

JR

John R.

Abstractor

> "While Epic is highly customizable, this can also be a downside."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270)

JR

John R.

Abstractor

> "As a chart reviewer, I appreciate Epic for its detailed patient data, seamless workflows and organized data layout."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270)

AS

Ashley S.

Social Work

> "There are so many things in EPIC that I am unfamiliar with because I only use certain features."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6581089)

DT

Diana T.

Clinical Office Manager

> "My overall experience I have used Epic in a hospital setting and is very user friendly, easy to navigate and clear..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7079895)

MC

Meg C.

Clinical Associate

> "Information is not as streamlined as it could be. "

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6778235)

TW

Tabatha W.

Supervising Nurse

> "What I liked most about Epic is how comprehensive and integrated the platform is."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7127835)

SK

Shawnalee K.

Billing Admin

> "Very expensive because it is used in such a large capacity."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6754340)

DM

Danielle M.

Revenue cycle manager

> "Great for billing payers"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7053240)

SH

Sonia H.

Office Manager

> "This would make thing very difficult."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6846340)

JS

Jonathan S.

Interpreter

> "The more i use it the more i discover great features to manage patients information."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6859241)

VR

Verified Reviewer

MSW

> "Sometimes I find that using epic on the computer in the office is daunting because of the many pages you have to..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___5010689)

JM

Jessieah M.

Patient Specialist

> "There is a ease of access for providers, making it easier to access patient records."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6822963)

EH

Elizabeth H.

Physician

> "Major complaint- When I came back from my lunch break at 1:00 after seeing patients all morning, Epic had disabled..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5063112)

AF

Alicia F.

CNA

> "Epic allows me to communicate for e-prescriptions."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6563992)

KL

Katherine L.

Receptionist

> "It's way too easy to get stuck on a page because of an "error" we can't fix and the new "bookit" is making..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810)

LD

Laura D.

Medical coder

> "Epic is extremely user friendly, allowing all medical records to be accessed on one place, in a format that is easy..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6546730)

RM

Roxanne M.

RN

> "At times the system would stall, or sometime document could not be printed."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5084175)

SC

Scott C.

Operations Manager

> "I have a positive experience with Epic tracking revenue cycle KPIs for a large healthcare organization."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6639262)

EH

Elizabeth H.

Physician

> "I had received a warning that my password was going to expire in 1 day when I logged in this morning but did not..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5063112)

SD

Smruti D.

Research Assistant

> "The new addition of AI assistant is a very nice feature and helpful."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6851778)

KL

Katherine L.

Receptionist

> "Insurance information gets twisted and information often doesn't get sent to Caretracker."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810)

LL

LaWanda L.

Patient coordinator

> "The integration of multiple practices made it easy to gather information about patients."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6794211)

LM

Linnie M.

Nurse Practitioner

> "They change things that just add additional clicks with no actual benefit to the change."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4963874)

SF

Sarah F.

Medical Assistant

> "I love how detailed it is and how secure it is for us in the medical field"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6816768)

AE

Aiya E.

Research Coordinator

> "I do not particularly like that there is no user guide to show all the features EpicCare offers."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6220756)

CW

Colin W.

Senior Desktop Support Technician

> "Overall it's a good application, though sometimes with Citrix it can be hard to launch, but that's a Citrix issue."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6493221)

BP

Ben P.

Pharmacy Tech

> "I thought the scheduling aspect of EpicCare was a little cumbersome."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6223642)

RN

Rachael N.

Occupational Therapy Student

> "I am able to get my documentation done and I feel good about it."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6819623)

AM

Ash M.

Insurance Verification

> "Difficult and frustrating, as it delays care and charting when it goes down or causes issues due to lack of..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3796799)

AH

Amber H.

coding and billing

> "Epic makes it impossible to miss anything during the charge capture phase."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6371427)

KL

Katherine L.

Receptionist

> "There was absolutely no reason to change scheduling and "bookit" is a very unprofessional sounding name."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810)

SC

Scott C.

Operations Manager

> "It is easy to access real-time clinical and financial data in one system. "

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6639262)

KV

Kristen V.

Physical therapist

> "There is a fair amount of redundancy and vastness to this product, making it difficult to learn all of the possible..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3730400)

RN

Rachael N.

Occupational Therapy Student

> "The dot phrases are amazing."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6819623)

TW

Terence W.

Consultant

> "Reported a simple problem 5 times - took 5 hours and still not resolved"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___6065541)

DM

Danielle M.

Revenue cycle manager

> "Great customer support also."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7053240)

AE

Aiya E.

Research Coordinator

> "It is difficult finding those tools and learning how to best use them without guidance."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6220756)

VR

Verified Reviewer

Student Practical Nurse

> "It works really well after training."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7072412)

AA

Aaron A.

Physician

> "Difficult to learn, steep learning curve, too many clicks often to complete a task, buttons not placed in logical..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3641992)

MC

Marissa C.

Medical Secretary

> "Epic is very user friendly, there is multiple ways to access applications and tabs."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6358203)

AL

Asghar L.

Physician

> "From a patient care stand-point, it is terrible at best. "

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4852196)

VR

Verified Reviewer

Executive Director

> "Easy to use."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7067510)

JP

Julie P.

Psychotherapist

> "There are so many tabs and tool bars which makes it difficult to find things at times."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4022722)

CM

Cynthia M.

Physical Therapist

> "Can see other medical charts, used widely in Chicago so more convenient."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6769633)

BP

Benjamin P.

Physician

> "Worst system I’ve used for documenting notes and workflow."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4487359)

CE

Crystal E.

Phlebotomist

> "My overall experience with Epic has honestly not been a bad one at all and even with the bugs I would still..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6885045)

JD

Jessica D.

Manager

> "It is a very expensive software, and may not be reasonable for a single provider or very small, healthcare..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4418349)

SK

Shawnalee K.

Billing Admin

> "For serving a hospital of over 1,000 employees, it worked well."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6754340)

BH

Bei H.

Physician

> "There were no epic super users nearby. Because orders were built incorrectly, a pharmacist could change an order of..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___3499583)

TB

Tiaria B.

Admitting Specialist - Patient Scheduler

> "What I like most about Epic is that it has so many integrations."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6701344)

OK

Omar K.

VP of Operations

> "When transitioning to an outpatient setting can be pricey"

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4421926)

LD

Laura D.

Medical coder

> "Very modernized and user friendly compared to other outdated medical record platforms."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6546730)

CD

Christina D.

Business Office Manager

> "There are just certain processes or functions that EPIC will not let you customize because it is a core process..."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___2890897)

SK

Samantha K.

Front Desk Administrator

> "I do like the fact that all information is in one dashboard."

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6576855)

JN

Jennifer N.

RN Patient Care Coordinator

> "I don’t like the frequent updates that change how things look. "

[See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___3757084)

[View Reviews](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

## User interface

4.07 (1,124)

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)

4.40 (453)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

ChiroTouch

Top features

35/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/48210/ChiroTouch/#features)

Epic

15/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/122278/EpicCare-EMR/#features)

### Recognition

ChiroTouch is recognized as a top-rated tool in 4 Capterra Shortlist reports

Epic is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

ChiroTouch

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Epic

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ChiroTouch

-   By ChiroTouch Integrated Practice Solutions
-   Located in United States
-   Founded in 1999

Epic

-   By Epic Systems
-   Located in United States
-   Founded in 1979

## Popular Comparisons

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.07 (1,124)](https://www.capterra.com/p/48210/ChiroTouch/reviews/)

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$159/month

Price

$97/month

4.0

Features

4.4

4.0

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/48210-128411/ChiroTouch-vs-Genesis-Chiropractic-Software)

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

vs

[Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Contact vendor for pricing

Price

$49/month

4.4

Features

4.2

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/122278-136876/EpicCare-EMR-vs-Pediatric-Therapy-EMR)

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.07 (1,124)](https://www.capterra.com/p/48210/ChiroTouch/reviews/)

vs

[ChiroHD](https://www.capterra.com/p/218059/ChiroHD/)[4.80 (132)](https://www.capterra.com/p/218059/ChiroHD/reviews/)

$159/month

Price

$299/month

4.0

Features

4.6

4.0

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/48210-218059/ChiroTouch-vs-ChiroHD)

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Contact vendor for pricing

Price

$0

4.4

Features

4.3

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/122278-195467/EpicCare-EMR-vs-Care-Patron)

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.07 (1,124)](https://www.capterra.com/p/48210/ChiroTouch/reviews/)

vs

[ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)[4.71 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/)

$159/month

Price

$129/month

4.0

Features

4.5

4.0

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/48210-142407/ChiroTouch-vs-ChiroFusion-Complete-Practice-Management)

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.4

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/122278-124590/EpicCare-EMR-vs-EMA)

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.07 (1,124)](https://www.capterra.com/p/48210/ChiroTouch/reviews/)

vs

[CHIROSPRING](https://www.capterra.com/p/141960/ChiroSpring/)[4.92 (185)](https://www.capterra.com/p/141960/ChiroSpring/reviews/)

$159/month

Price

$149/month

4.0

Features

4.9

4.0

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/48210-141960/ChiroTouch-vs-ChiroSpring)

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

vs

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.4

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/122278-180899/EpicCare-EMR-vs-Alleva)

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.07 (1,124)](https://www.capterra.com/p/48210/ChiroTouch/reviews/)

vs

[ClinicMind](https://www.capterra.com/p/128789/ClinicMind/)[4.80 (40)](https://www.capterra.com/p/128789/ClinicMind/#reviews)

$159/month

Price

$177/month

4.0

Features

4.5

4.0

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/48210-128789/ChiroTouch-vs-ClinicMind)

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

vs

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

3.8

4.1

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/122278-129169/EpicCare-EMR-vs-Tebra)

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.07 (1,124)](https://www.capterra.com/p/48210/ChiroTouch/reviews/)

vs

[EZBIS](https://www.capterra.com/p/27270/EZBIS/)[4.64 (159)](https://www.capterra.com/p/27270/EZBIS/reviews/)

$159/month

Price

$225/month

4.0

Features

4.5

4.0

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/27270-48210/EZBIS-vs-ChiroTouch)

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

vs

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

3.8

4.1

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/98735-122278/athenaOne-vs-EpicCare-EMR)