# Compare ChiroTouch vs ModMed 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ChiroTouch and ModMed based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/48210-124590/ChiroTouch-vs-EMA

---

# ChiroTouch vs ModMed Features and Cost Comparison

Last updated April 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ChiroTouchModMed2/4 selected

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.1 (1,120)](https://www.capterra.com/p/48210/ChiroTouch/reviews/)

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.4 (364)](https://www.capterra.com/p/124590/EMA/reviews/)

[## ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.1 (1,120)](https://www.capterra.com/p/48210/ChiroTouch/reviews/)

Starting Price

$159.00/month

Value-for-Money

3.7

Functionality

4

Ease of Use

4

Customer Service

3.9

Reviews Sentiment

Based on [1,120 reviews](#user-reviews)

Positive

854

Neutral

125

Negative

141

[## ModMed](https://www.capterra.com/p/124590/EMA/)[4.4 (364)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

JS

JS

MA

Based on [364 reviews](#user-reviews)

Positive

322

Neutral

18

Negative

24

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 6,116 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

Feature ratings

HIPAA Compliant

4.6

Patient Records Management

4.2

Charting

4.1

Patient Scheduling

4.7

Document Management

4.0

85%Fit

High performer

Feature ratings

HIPAA Compliant

4.9

Patient Records Management

4.7

Charting

4.7

Patient Scheduling

4.7

Document Management

4.6

User satisfaction

User satisfaction

4.1

User reviews[1,120](https://www.capterra.com/p/48210/ChiroTouch/reviews/)

Ease of use

4.0

Functionality

4.0

Value for money

3.7

Customer support

3.9

User satisfaction

4.4

User reviews[364](https://www.capterra.com/p/124590/EMA/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.2

Price starts from

Price starts from

$159Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

ChiroTouch delivers scheduling, payments, billing, and notes in one system. Now with Rheo, the AI assistant purpose-built for chiropractic, practices can save up to 92% of documentation time.

Best for

ModMed is used by specialty practices: allergists, dermatologists, gastroenterologists, OBGYNs, ophthalmologists, orthopedists, ENT specialists, pain doctors, plastic surgeons, podiatrists.

## User reviews

Pros & cons

AP

Andres P.

Doctor of Chiropractic

> "I also appreciated having scheduling, documentation, billing, and claims all housed in one platform, which reduced the need to jump..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070622)

JS

Jena S.

Practice Manager

> "While being an excellent program, the only issue we have ever encountered is loading time with reports, but this can be an issue..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7111036)

SK

Susanne K.

Chiropractor

> "The addition of AI has made charting even more efficient and captures all relevant information in a patient encounter."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7097558)

DSH

Dr. Shirley H.

Doctor of Chiropractic Owner CEO

> "detailed and specific REPORTS are not accessible, being able to do schedule changes "opening of a day that is not routine" for a..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632871)

SC

Stephen C.

Owner, Doctor of Chiropractic

> "We love how ChiroTouch as streamlined our practice, saving time on all tasks is priceless and billing and coding is much easier."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7075011)

SW

Sam W.

Physical Therapist

> "Most the features are not usable due to having to change parameters with each note such as using accurate time in and out, changes..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632752)

RK

Rob K.

Chiropractor

> "As a high volume practice I found the soap notes to be super efficient, but still covered all of the important information needed..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7094455)

DE

David E.

Chiropractor

> "Sometimes the system will update on Sundays which doesn't allow my patients to book online."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070693)

JM

Jason M.

Co-Owner

> "Overall, ChiroTouch works well as an all-in-one solution for chiropractic practices that want an integrated platform."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7085884)

Cookie U.

Chiropractic Assistant

> "so therefore you have to go look for a payment on insurance site, secondary's say billed but no follow through we have had to write..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7130693)

NS

Nick S.

Owner

> "That over time it keeps improving, I appreciate the additional upgrades like CT engage, CT Informs and we will be looking to..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7099764)

DE

David E.

Chiropractor

> "The online booking could be a little better since my patients complain of always logging in via email and password."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070693)

AM

Alfiya M.

Software Engineer

> "This platform enables Chiropractic practices by including efficient patient management, customizable treatment plans, and robust..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#SoftwareAdvice___6468268)

RM

Reuben M.

Doctor

> "The cloud based system is counter-intuitive when compared to server based systems and the learning curve is really steep."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070629)

JM

Jason M.

Co-Owner

> "Templates and automated coding suggestions can improve charge capture accuracy."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7085884)

Cookie U.

Chiropractic Assistant

> "There is no actual customer support unless they call you, it's not user friendly, the billing and posting is not consistent"

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7130693)

JS

Jena S.

Practice Manager

> "Cloud based ChiroTouch is an all-in-one, easy to use system that streamlines processes making it an efficient way to run a practice..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7111036)

Deborah H.

Office manager

> "I tried it multiple times and no email was ever sent so I was unable to get in to my CT Services. "

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7094037)

EW

Evan W.

Chiropractor

> "I like how simple it is to click on macros and create new macros and templates."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070663)

RM

Reuben M.

Doctor

> "Having a big difficulty with SALTing SOAPs and customizing the process."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070629)

AM

Alfiya M.

Software Engineer

> "I like the Chiropractic practice of management of patient data , customisable treatment plans, prescription management."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#SoftwareAdvice___6468268)

JP

Jennifer P.

CEO

> "I didn't like that intakes were not imported into the note but that has recently been fixed, however I wish it would match the..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6850789)

RM

Reuben M.

Doctor

> "The integrated systems make using all aspects of practice management easy. "

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070629)

SB

Steven B.

Chiropractic Physician

> "I'm not sure if that is the clearinghouse, ChiroTouch, or Humana causing the incapability with the codes."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070537)

TS

Tyler S.

Chiropractor

> "The cloud, being able to access the EHR from a show or event is great to take payments and have an up to minute schedule."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632318)

SP

Stephen P.

Owner Chiropractor

> "The only real issue I have is that some fields can't be tabbed through easily and you can't always have your most common charges, or..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632383)

Dr. Nadia R.

Chiropractor

> "I like the ability to have all ChiroTouch applications and functions on one webpage vs having to open different apps."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632469)

AL

Allison L.

Chiropractic Physician

> "I dislike that the listings put into the notes' objective doesn't "talk with" and update the listings chart on the main charting..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632585)

JS

Justin S.

President

> "I am grateful that Ana was able to help me get a billing issue in the Front Desk app resolved."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7066348)

NM

Nancy M.

Administrative

> "Lately I have had techs sounding like they don't want to help, they just want to guide for you to do it yourself."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7063030)

NA

Nadia A.

Front Desk , Chiropractic Assistant

> "Overall, ChiroTouch has streamlined our practice, improved organization, and saved us valuable time."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7098623)

DT

Diana T.

Owner

> "The reports are confusing and we can never quit get one that has what we want, We have also been struggling to put in a dollar..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632430)

AF

Adam F.

Director of Opperations

> "ChiroTouch is the best of all possible worlds when it comes to charting options for any Chiropractic office."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6852014)

KP

Kelly P.

Owner

> "She was billing out all the charges I was posting within 3 days of posting. How could collections go from $60k in a month down to in..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6633500)

JP

Jennifer P.

CEO

> "Chirotouch has saved me a lot of time compared to my previous EHR and has taken away a lot of the redundancy."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6850789)

ME

Miguel E.

Chiropractic Physician

> "Some features seem too complex or complicated for no reason."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7071238)

RM

Reuben M.

Doctor

> "Overall experience has been positive, the more we interact with the support staff the more they learn about the program as well and..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070629)

DM

Donald M.

Owner

> "Support is non-existent and what support they do have is all overseas."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7113561)

SB

Steven B.

Chiropractic Physician

> "It is highly intuitive; I easily figured out how to use almost every aspect of the software even before my initial training. "

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070537)

DM

Donald M.

Owner

> "They are holding my records hostage."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7113561)

DE

David E.

Chiropractor

> "All in one integrated system where you can do everything."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070693)

GW

Greg W.

Owner

> "Did not perform 10% of what they were supposed to do based on contract, and that is being generous."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6876662)

MS

Mayla S.

CA

> "We appreciated his patience in explaining all steps in resolving our issues at hand."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7066041)

JR

Jeff R.

Chiropractor

> "It is hard to integrate with some of our offsite billers."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6850972)

Kassidy K.

Chiropractor

> "I loved the SOAP notes within Chirotouch."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7094242)

DM

Donald M.

Owner

> "However, their isn't much support."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7113561)

EW

Evan W.

Chiropractor

> "The program is very user-friendly and I can do notes very quickly. "

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070663)

Sharon J.

Support staff

> "Like not having a way to see who has created a patient account. Or having issues with our statements."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632374)

DE

David E.

Chiropractor

> "There may be a few minor things that need to be fix but I really like how easy is to get set up and again the support is absolutely..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070693)

DM

Donald M.

Owner

> "You are left to do things without support."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7113561)

MM

MIRANDA M.

Office Manager Billing Coordinator

> "This system has improved workflow and quality of our office."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6850822)

TS

Tyler S.

Chiropractor

> "Can sometimes be slow- loading documents of inserting information can sometimes take a while."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632318)

NA

Nadia A.

Front Desk , Chiropractic Assistant

> "I would highly recommend it to any chiropractic office looking for reliable, all-in-one practice management software."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7098623)

KP

Kelly P.

Owner

> "With online invoice pay, we have had a few that just can't figure out how to log in."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6633500)

KH

Kaci H.

Office Administrator

> "CT Remind has saved me many hours from manually sending text reminders through a third party application, and I like that you can..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#SoftwareAdvice___5001367)

KP

Kelly P.

Owner

> "The idea seems great to have everything in one, but it's a bit too clunky and not user friendly for a bigger clinic."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6633500)

PP

Payal P.

Chiropractor

> "Their customer support throughout this change has been great as well."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070585)

KB

Kaily B.

Vice President

> "It took us 3 months to finally transfer the data from existing system to the ChiroTouch platform, but we found out that Chirotouch..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#SoftwareAdvice___4922554)

SW

Sam W.

Physical Therapist

> "Many of the feature work great for Chiropractic needs in keeping up with notes."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632752)

MP

Megan P.

Owner

> "Their billing (CT ProBill) has caused more problems- posted a payment for a check for $2664.86 to accounts BUT the check was for..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#SoftwareAdvice___6054533)

TD

Tina D.

Front Office Manager

> "I also appreciate that they added a permanent feature for us to that all payments are "general" save one more step"

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632434)

TW

Trent W.

Chiropractor Owner

> "There are times we contact that customer assistance is unable to determine solve the questions we have. "

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632356)

MS

Maira S.

chiropractor

> "Patient scheduling is very convenient."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7086919)

GG

Gabriella G.

office manager

> "No easy way to upload Xray or MRIs like in the server-based CT"

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632405)

KP

Kelly P.

Owner

> "Texting via computer or phone via CT engage is a great feature too."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6633500)

LS

Leah S.

Administrator

> "not billing friendly, wish payment would auto allocate to the corresponding day"

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632335)

MA

Melissa A.

Chiropractic assistant

> "I like that we can do "hot buttons" with the common things relative to our practice to make it easier to use day in and day out."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632339)

DE

David E.

Chiropractor

> "Even with that, people will find a hard time booking."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070693)

LB

Luke B.

Owner

> "It is also nice to have all of the hot buttons and macros setup on the electronic records."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632550)

LJ

Larni J.

Practice Manager

> "Not easy to book patients at varied times e.g. can select different dates but can't select different times - need to go back into..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___5059621)

CH

Chip H.

Chiropractor

> "It has been good with the ability to grow the office, only with a few bumps in the road."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6633595)

CS

Cat S.

Front Desk Coordinator

> "I wish that the appointment type didn't generate automatically."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632421)

DE

David E.

Chiropractor

> "They responde very quickly and get your problem solved very fast."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070693)

GW

Greg W.

Owner

> "Horrible customer service, especially with CTProBill. "

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6876662)

OA

Olivia A.

Chiropractic Physician

> "Ease of use with the ability to create macros and quick buttons for notes."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632918)

CW

Clayton W.

Chiropractor

> "There are some things that are not customizable"

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6633551)

TL

Tiffany L.

Doctor of Chiropractic

> "The cloud based has some great new features, but also changed a bunch of things that did not need to be changed."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632777)

JR

Jeff R.

Chiropractor

> "They said it was harder than the average company to work with."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6850972)

HT

Holly T.

Billing Manager

> "Every customer support member that I have encountered over the years has been easy to understand, very helpful, friendly and..."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7064682)

PD

Peter D.

Owner

> "Programming templates is also very difficult and the program constantly reminded me of build sentences like the old bar scan systems."

[See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___4882451)

[View Reviews](https://www.capterra.com/p/48210/ChiroTouch/reviews/)

JS

Jessica S.

Admin

> "It’s easy to navigate, saves time with efficient workflows, and can be customized to fit our practice’s needs,..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7128453)

XPN

Xuan Phuong N.

patient supports

> "Primary Medical Payer: some medical groups have not been updated in the system: for example: prospect/astiva;..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710595)

JS

Jessica S.

Admin

> "It has helped streamline our workflows and improve efficiency in day-to-day operations."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7128453)

MW

MARK W.

CEO and Physician

> "After being promised for a year (at this point you have so many AR's you cant back out and are trapped), nothing..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6846313)

MA

Michelle A.

Director

> "It offers the features we need to provide optimum patient care as well as the billing and revenue cycle."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6875502)

KW

Karen W.

Medical Receptionist

> "The attachments that the patient is asked to upload from making an online appointment, but the user of EMA is not..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705133)

LH

Lindsay H.

Owner

> "I am able to go from check in to note to billing and more easily, making the entire “paperwork” part of being a..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695328)

CG

Connie G.

BUSINESS OFFICE

> "training process is not very helpful, not able to understand training online/managed to have an individual which..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6697807)

DL

Diane L.

Practice Administrator

> "Modmed offers the convenience of an all-in-one practice management and clinical software for a variety of..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705257)

CB

Carol B.

Billing Manager

> "The payment applications don't seem to be streamlined in my company and notes created in charts that been a..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705271)

MH

Marc H.

Practice Manager

> "The kindness and transparency of everyone we have been in touch with from the sales reps, project managers to all..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6713477)

CH

Crystal H.

Clinical Manager medical assistant

> "I don't like the new pancake view it doesn't have the Cancer interval section that our providers like in their..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710340)

SKH

Sarah Kate H.

Human Resource Manager, Administrative Assistant

> "The practice management side is extremely user friendly. As I work on the Administrative side, I cannot personally..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7014424)

DH

Darla H.

Medical Assistant Biologic Coordinator

> "I do not like when working out of my task that it takes me back to page one , task one if I click on the actual..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716305)

TK

Tracy K.

Office Manager

> "It has made charging patients so much easier. Because of the ease, you can spend more time focusing on patients and..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695252)

TS

Tina S.

Reimbursement Specialist

> "I am unable to click on a path report and print it like I can the medical records."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6543582)

BM

Bonnie M.

FD Supervisor

> "works well for our dermatology practice that has a cosmetic & aesthetic side as well as medical."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6735149)

KG

Kathia G.

Referral Coordinator patient call center

> "I work in the faxes tab consistently, the fax tab, I wish it could somehow be organized."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6723929)

SA

Sheila A.

Allergy Director

> "The options that are available that makes notes thorough, therefore improves reimbursements."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695430)

SE

Samar E.

Patient Coordinator

> "improvements with uploading insurance cards and is very slow at times when checking insurance eligibility"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695368)

KG

Kathia G.

Referral Coordinator patient call center

> "It's been a Great experience ( so far), of course, there is lots of room for improvement and upgrades ( if they are..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6723929)

KP

Ksenya P.

registered nurse

> "Sometimes it doesn't let me log in through my account even if the password im inputting is correct"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705959)

RD

Rinchen D.

Lead medical assistant

> "It’s interesting how you can make templates on it making charting so much easier"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6789794)

LH

Lindsay H.

Owner

> "There’s not much I don’t like about ModMed except that I cannot start a visit note on the ModMed app on my phone."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695328)

RD

Ryan D.

Biller

> "ModMed has made my love working in billing so much easier on my day to day assignments."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716382)

LL

LaWanda L.

Patient Coordinator

> "The insurance verification feature doesn't work with all insurances."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6715966)

AR

Allie R.

Receptionist and Train new hires

> "I have been able to train new hires who have no medical experience due to the fact that it is such a user friendly..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6707083)

AH

Allison H.

Front Desk

> "We have a lot of elderly patients who even after a walk through do not understand they can't sign the signature..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716164)

SKH

Sarah Kate H.

Human Resource Manager, Administrative Assistant

> "We like that it is web based and we seem to not have too many issues with it."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7014424)

RW

Robert W.

CFO

> "They will not speak to the customer and create false invoices in clear violation of the contract."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708365)

JP

Jennifer P.

Practice Administrator

> "We are looking forward to the new integration with Klara which we feel will enhance the patient experience."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695234)

SR

SHENETTA R.

Surgery Benefits Specialist

> "Just when it went down one time, and we couldn't collect payments and some of the payments posted twice"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710640)

HDL

Helenie Dorothy L.

Virtual Assistant

> "It makes tasks easier for people that are involved with patient care."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705118)

AA

Alaya A.

Front desk

> "Sometimes it can get a little too slow and how whenever something with the system is down it could take the whole..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705067)

BP

Bhavik P.

DPM

> "The easy interface makes my job and life easier as I do my notes."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705033)

AS

Amber S.

Derm Tech

> "We have to go to the desktop version on the iPads and it is difficult to navigate."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695214)

KP

Ksenya P.

registered nurse

> "Mod Med is great because it makes all the documentation work so much easier and more helpful."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705959)

MW

MARK W.

CEO and Physician

> "I spend my entire day dodging gliches--costing me hours per day. "

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6846313)

EG

ELIZABETH G.

PRACTICE OPERATIONS LEAD

> "Love that we can duplicate our screens to be more efficient."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695331)

MU

Maria U.

OFFICE MANAGER

> "My provider is older and using this system was suppose to be much easier but it is not."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7018014)

JL

Jake L.

Physician

> "Good integration with billing and coding"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6696070)

LH

Lisa H.

medical secretary

> "I dislike the number of steps it takes to print out face sheets."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705225)

TS

Tara S.

Medical Assistant

> "I use mod med everyday and it is very helpful in dermatology."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710332)

CS

Christian S.

PA-C

> "When information gets stuck into the sticky notes and is difficult to remove."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6712403)

SR

Steve R.

Physician

> "The ICD 10s with associated patient education points is robust"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705892)

KC

Kimberly C.

Front Desk

> "The insurance updates can be a pain, especially when patients are in the office."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695209)

DL

Diane L.

Practice Administrator

> "Further, within each specialization, we've experienced a collaborative, supportive community dedicated to our..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705257)

LL

LaWanda L.

Patient Coordinator

> "My only issue is the insurance verification feature."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6715966)

KK

Kathryn K.

Clinical Supervisor

> "Convenient, easy to use, time efficient, productive for patient flow, and adds to business revenue - Great system..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6701708)

TS

Tara S.

Medical Assistant

> "Frequent glitches and error codes could be improved"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710332)

AM

Alex M.

Representative

> "ModMed is a helpful use of technology for a medical practice."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705123)

WS

Wesley S.

President and Medical Director

> "Practice management module never worked well for financial integration."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6291388)

DK

David K.

Physician assistant

> "the billing portion can be problematic but overall works well."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6697449)

CZ

Cristine Z.

Medical biller

> "collections tabs a little hard to figure out and run reports."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695272)

RD

Rinchen D.

Lead medical assistant

> "Mod med is an amazing and easy platform for documenting a visit."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6789794)

MW

MARK W.

CEO and Physician

> "They sell the hell out of you on something that just is not there. "

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6846313)

IC

ISAAC C.

Ophthalmic Assistant

> "The Tabs specially " EYE LOG " is easier to read and manage."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695471)

SK

SC K.

Staff MD

> "Very Poor response from Modmed to make corrections"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7019758)

EB

Elizabeth B.

Physician Assistant

> "Ease of use and being able to see all of the patients documents in one spot"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695337)

ED

Eddie D.

DPM

> "ModMed tells us to use an ICD code that may include such diagnoses but the problem is that the specific diagnosis..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6190114)

AR

Allie R.

Receptionist and Train new hires

> "Experience has been great especially since we just merged from using another scheduling system."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6707083)

SH

Samantha H.

Receptionist

> "When insurance eligibility doesn't work."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6697403)

JB

Jennifer B.

Receptionist

> "My husband is the dermatologist in the practice and he also loves working with EMA."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705195)

LE

LISSETTE E.

BILLING SPECIALIST

> "PACKAGES OPTION IS A LITTLE TOO MUCH."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705355)

VR

Virginia R.

Clinical Guest Coordinator

> "I like that I can find everything I need easily and the customer service is top notch!"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705188)

AS

Amber S.

Derm Tech

> "I do not really like how you can't make appointments on the app."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695214)

SE

Samar E.

Patient Coordinator

> "ease of use and very functional when making appointments and looking up information on patient charts"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695368)

MH

Marissa H.

Medical Assistant

> "Sometimes finding patients can be difficult/time consuming."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6712524)

KT

Kelly T.

dermatologist

> "I love the appointment flow screen and the functionality of having the info for each appt all on the same screen."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___5042489)

SK

Sheena K.

Physician

> "A few issues: 1) lack of follow up on billing."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716552)

LC

Leah C.

MED. ASST.

> "I find it to be the easiest program with current updates."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705256)

LD

Lisa D.

Registered nurse

> "I can’t think of any at the moment, my only difficulty was just learning a new system when I started my job."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6713809)

JP

Jennifer P.

Practice Administrator

> "Modmed is an easy to use platform for both front office staff as well as the provider team."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695234)

SC

Shy C.

Medical Assistant Receptionist

> "Occasional technical glitches"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705361)

DL

Diane L.

Practice Administrator

> "On a personal note, the community we've built within Modmed is unique and unlike other EHR's."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705257)

DS

Derek S.

Ophthalmologist

> "Horrible. If I go to a practice and this is their EMR I am quitting."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6330412)

CH

Crystal H.

Clinical Manager medical assistant

> "I like that it is easy to navigate and the flow helps for easier charting"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710340)

AS

Alexandra S.

Patient Care Coordinator

> "I do not like the flow of ModMed and cannot see who does what."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705151)

BJ

Bracken J.

Practice Manager

> "The features are amazing and they listen to requests for updates."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6441390)

AH

Allison H.

Front Desk

> "What should be the easiest part of registration is the hardest, most frustrating part."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716164)

[View Reviews](https://www.capterra.com/p/124590/EMA/reviews/)

## User interface

4.07 (1,120)

4.42 (364)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

ChiroTouch

Top features

35/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/48210/ChiroTouch/#features)

ModMed

32/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/124590/EMA/#features)

### Recognition

No recognitions have been awarded to ChiroTouch

No recognitions have been awarded to ModMed

### Deployment & support

ChiroTouch

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ModMed

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ChiroTouch

-   By ChiroTouch Integrated Practice Solutions
-   Located in United States
-   Founded in 1999

ModMed

-   By Modernizing Medicine
-   Located in United States
-   Founded in 2010

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Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/124590-178984/EMA-vs-Jane-App)