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Designed for small and medium businesses, the solution helps streamline operations for invoicing, reporting, categorizing, instant messaging, and more.
Independent insurance agents seeking to expand their agency's productivity and streamline workflows.
The big thing is that you are very responsive when we have questions or need help. We almost always get a live person and the issue is resolved immediately.
The only thing I dislike about it, are the error messages that we get when we drag and drop an email from Outlook into Xanatek but that isn't on Xanatek - it's Outlook.
The forms and "zanning" capabilities are great. I love that the people never make you feel techno-ignorant, which many of us can be; always so willing to help.
Technology is a necessary evil in our industry.
We appreciate that the program has regularly been updated over the years to keep up with the latest technological developments, including successful integration into other programs.
They are always available when the error message pops up.
We hardly ever call anymore but we still appreciate it. Great Product for a Great Price.
It’s better to call tech support with EZLynx than sending in a ticket through their automated reporting. This is a great tool that we are able to use to highly improve efficiency.
Terrible reporting features, not able to run birthdays with everything else. Bad customer support/on boarding and training.
Supports most carriers and best integration with them. Good intergration with HawkSoft and other agency management systems.
They checked and it's not the carriers request that answers affecting rating are missing or the question is missing completely.
I especially love their customer service/tech support. They are very nice and helpful and respond really quick.
Customer support is horrible and trying to cancel your service is a nightmare.
The UI is intuitive, the training is excellent and I actually love their tech-support. The features are robust and allow us to run our agency from a single platform.
No one even answers calls or return messages. What a terrible company all they do is offer this value package of all under one umbrella.
Xanatek Connect
EZLynx
Top FeaturesXanatek Connect
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EZLynx
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