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Designed for small and medium businesses, the solution helps streamline operations for invoicing, reporting, categorizing, instant messaging, and more.
HawkSoft is for Commercial and Personal Lines agencies who value a meaningful, long-term relationship with a privately-owned company that delivers exceptional value in their management system.
The big thing is that you are very responsive when we have questions or need help. We almost always get a live person and the issue is resolved immediately.
The only thing I dislike about it, are the error messages that we get when we drag and drop an email from Outlook into Xanatek but that isn't on Xanatek - it's Outlook.
The forms and "zanning" capabilities are great. I love that the people never make you feel techno-ignorant, which many of us can be; always so willing to help.
Technology is a necessary evil in our industry.
We appreciate that the program has regularly been updated over the years to keep up with the latest technological developments, including successful integration into other programs.
They are always available when the error message pops up.
We hardly ever call anymore but we still appreciate it. Great Product for a Great Price.
We have had a good experience with their customer services. They are always happy to help with any issue that pops up for us.
Takes several months to be up and running with data conversions, unfortunately that would be the case in moving to any agency management system...we see no major weakness with the program.
Hawksoft is economical and offers great growth opportunity for the agency. Their support is knowledgeable and quick.
Knowing this now, I would have opted for a different program/company. You simply can't trust that it will be there all the time for your company, or that work you do won't just be lost at random.
Amazing software managing or help us manage our agency in the most efficient manner. The most user friendly and perfect.
Needs to work on the commercial side. It is missing many basic items that do not conform to the basic accord apps.
I strongly recommend that any agency take advantage of their free demo, and then decide for themselves. I am happy to discuss this program with anyone.
It's all lumped under "other. Commission Reports for Life & Health are difficult to reconcile for various reasons.
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HawkSoft CMS
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