# Compare HotSchedules vs When I Work 2026 | Capterra > Unsure of what to choose? Check Capterra to compare When I Work and HotSchedules based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/52611-121248/HotSchedules-vs-When-I-Work --- # When I Work vs HotSchedules Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: When I WorkHotSchedules2/4 selected [When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.5 (1,291)](https://www.capterra.com/p/121248/When-I-Work/reviews/) [HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)[4.4 (461)](https://www.capterra.com/p/52611/HotSchedules/reviews/) [## When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.5 (1,291)](https://www.capterra.com/p/121248/When-I-Work/reviews/) Starting Price $2.50/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [1,291 reviews](#user-reviews) Positive 1,161 Neutral 94 Negative 36 [## HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)[4.4 (461)](https://www.capterra.com/p/52611/HotSchedules/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment Based on [461 reviews](#user-reviews) Positive 407 Neutral 39 Negative 15 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 9,303 reviews from employee scheduling software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Shift Scheduling 4.5 Real-Time Data 5.0 Mobile Access 4.5 Timesheet Management 4.6 Task Management 4.4 \--%Fit Not enough reviews Feature ratings Shift Scheduling \-- Real-Time Data \-- Mobile Access 3.9 Timesheet Management 4.6 Task Management 5.0 User satisfaction User satisfaction 4.5 User reviews[1,291](https://www.capterra.com/p/121248/When-I-Work/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.4 Customer support 4.4 User satisfaction 4.4 User reviews[461](https://www.capterra.com/p/52611/HotSchedules/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.1 Customer support 4.2 Price starts from Price starts from $2.50Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for From small businesses to large enterprise operations, management teams in every industry are using When I Work's software to save time scheduling shift-based employees & improve communication. Best for The #1-rated workforce management software for hospitality. HotSchedules empowers teams by cutting labor costs, saving time, ensuring compliance, & giving staff the flexibility they need. ## User reviews Pros & cons Stenie O. Owner CEO > "When I work is great for time tracking, team communication, and saving time on scheduling. Plus, you can make your business schedule ahead of..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7109622) MA Matt A. Ops Manager > "It would be nice if small bug would be fixed like the precision of the drag and drop which is sometimes impossible to align with a specific..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7141341) VR Verified Reviewer Admin > "It makes scheduling simple, keeps the team connected, and the mobile app adds great flexibility. While there’s minor room for improvement in..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7127320) JR Jonathan R. IT Admin > "No Auditing capability to see if unauthorized changes were made, and does not work for complex workflows." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102270) RM Rose M. General Manager > "I have no issues with this app my crew see the schedule as soon as I post it and the work chat gives us time to message for open shifts" [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7103655) MY Melyssa Y. Manager > "Also not being able to set a permanent schedule for everyone / duplicating the same work week over and over" [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102943) MrElonElon U. Compliance > "For example, the ability for employees to swap shifts directly in the app and for managers to validate quickly significantly reduces..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7133402) ACG Adem Can G. Operations Manager > "System is not quick enough to get bookings, there are many duplication issues, views are not clear enough it does not make sense to not have..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035956) MY Melyssa Y. Manager > "I like how I could copy and paste shifts to make it quicker and it let me know when people weren’t available when I was scheduling" [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102943) VR Verified Reviewer Account Manager > "Occasionally notifications can be a little delayed or easy to miss, and some features feel limited unless you’re on a higher plan." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7069530) VR Verified Reviewer PS > "It helped us identify which tasks needed to be done or prioritized, and we could easily see any changes or updates to our schedules just by..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6864522) TW Taylor W. Construction Engineer > "Many times I find that my clock in or clock out submission does not go through - it's like the app glitches & doesn't allow me to do anything,..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6313442) ES Ed S. Practice Manager > "The employees like the ease of clocking on from their phone, i like the ability to set the parameters that require them to be on site or..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7113673) JR Justin R. Digital Librarian > "For an organization trying to implement this software to staff that are used to doing schedules in other ways it has been difficult for people..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6427523) GB Gareth B. Office manager > "Cost effective way of tracking our team, costs and time on sites, helping the PM's track performance and budgets." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7036439) EW Erin W. Coordinator > "When you first open When I Work as a user, you're immediately on the "available shifts" tab. While this is a great method of trying to get..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6615876) JL JoAnna L. Executive Director > "It's also great for team members to be able to see their schedule in advance, and keeps a record of when they worked at their fingertips." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7136834) MrElonElon U. Compliance > "Also, notifications can sometimes become overwhelming or missed depending on usage." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7133402) MN Muna N. Customer service rep > "It makes checking schedules and shift changes very convenient and Notifications help me stay updated on work changes." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7083015) JA Joseph A. Marketing Specialist > "I disliked that the GPS feature was not realtime data and found that the GPS features in general were not always accurate." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6849095) VR Verified Reviewer Cook > "When I Work has made it easier for management to schedule employees, and for those employees to communicate their schedule needs, upcoming..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6883508) VR Verified Reviewer Rental Manager > "The Mobile version can be difficult to use as an admin. " [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7086443) SM Soren M. Coach > "When I works mobile app graphical user interface is user friendly, with easy log-in access and to view how much I was getting paid each period." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7069443) AW Adam W. Operations Manager > "It was difficult to add depth to the tasks and scheduling." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7089031) ES Ed S. Practice Manager > "The reporting is quick and Easy, Notifications and reminders are customizable by user, It is very easy to use once you learn, Great value for..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7113673) Paige F. Production team breakout team > "So if you had an issue all you could do is message your supervisor and coming from a background of human contact it made me feel uneasy never..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6741816) Lauren H. Practice Manager > "Value for the money, the customer support, the ease of use, the user interface, the features to track absences and days off requested,..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6870656) NC Nick C. Executive Clinical Director > "We received some initial backlash from employees who felt we were being overbearing by not taking their word for hand written time sheets,..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6429095) MR Melany R. DSP > "I also like the timesheet reports, i do my billing off it and my clients love the lack of micro management it offers" [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035957) SU Samantha U. Director > "The app is not as easy to customize the schedules as much as it is online." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6827938) EM Edward M. General Manager > "Our switch on a small scale to this platform, has expanded across many workgroups in our organization, allowing us to share staff and..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6803998) LB Laura B. Manager > "Specifically trying to differentiate between inperson and phone shifts was challenging" [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035953) Tomoya K. Customer Service Representative. > "It allowed me to even track my time so i was early for work." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7076300) CR Christina R. Instructor > "I don’t like that you can’t see the full month calendar and it is expensive to add new users" [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6766278) NC Natalie C. Night Nanny Provider > "As a user, I like how easy it is to see my schedule, track my hours and make sure I am getting paid correctly for each shift." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7127205) AV Asha V. Beauty Specialist > "For bigger organizations, it may not be worth carrying the variable fee structure to maintain annual budgeted expenses." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6406592) PF Paul F. Owner > "I like how staff can see their schedule as well as pick up open shifts without having to go through admin." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7136883) NC Nick C. Executive Clinical Director > "The only drawback we are facing has less to do with When I Work and more to do with the use of productivity software in general." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6429095) TS Tanya S. Director of Operations > "As a regional manager, I am able to oversee and coordinate schedules easily and remotely from anywhere in the world." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7036595) YA Yanina A. Patient Care Coordinator > "One downside of the When I Work app is that it can sometimes be slow or glitchy, especially after updates." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6805074) MS Mallory S. Clinical Operations Manager > "The ability to set recurring availability is a huge plus." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7094538) EM Ezra M. Owner > "The graphics could be a little better but the functions far out weigh the graphics by far." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6505873) DL Dakota L. Administrative Associate > "The best part about using When I Work is that people can drop, pickup and reschedule their own shifts. If two people want to swap it's easy..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6563954) VW Veronica W. Supervisor > "A couple things that I wish the program could do is bid a partial shift on the app, it does not do that." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6766510) SM Sarah M. Ops Mgr > "Fantastic- saves our management team and workforce a lot of redundancy and missed communication. " [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102148) AL Anjali L. \- > "Sometimes the clock in/clock out doesn't detect the location properly and takes a long time." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6475366) Jenica R. Administrative Assistant > "It also saves a lot of back and forth with the employees compared to manual scheduling." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7085228) ZZ Zoë Z. Receptionist > "Additionally, notifications can sometimes be delayed, leading to confusion about shift changes." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6731063) MrElonElon U. Compliance > "What I liked most about When I Work is how much time it saves on scheduling and coordination." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7133402) RB Regina B. Manager > "It’s not easy to adjust someone’s hours if they clock out late, etc.." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7036078) SM Sean M. Store director > "Love the hour tracking and pay tracking function" [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102165) BC Benjamin C. General Manager > "Can be a little too quick to send out email updates to staff when changing scheduling." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6754072) JR Jessy R. Patient Care Coordinator > "The platform is easy to use and provides clear, helpful information, including the exact location of my shifts." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7119483) AE Amanda E. Front desk manager > "Staff communication not easy but did not seem like the softwares main focus." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7002735) ZL Zach L. Warehouse Manager > "I like how quickly you can edit information in the platform and quickly pull timesheet data." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6842426) ZZ Zoë Z. Receptionist > "While the app is good, the interface can be a bit clunky and unintuitive at times." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6731063) ES Ed S. Practice Manager > "I definitely save time doing payroll sheets at the end of the pay period." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7113673) KS Kyshira S. Digital Content Creator > "Sends too many alerts." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6823226) LB Laura B. Manager > "It makes scheduling a large number of people less onerous, transparent and takes the pressure off my team" [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035953) JR Justin R. Digital Librarian > "Time off requests can't be changed, only deleted and re-added. Why?" [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6427523) CD CJ D. GENERAL MANAGER > "Managers are in control of the system and it helps us in time accuracy with each staff." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7038694) ZZ Zoë Z. Receptionist > "It had several glitches that significantly impacted its usability." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6731063) MA Matt A. Ops Manager > "Overall positive experience with When I Work, some new features over time but mostly for premium subscriptions or third party sales." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7141341) CH Cindy H. Adminitrator > "What I liked the least about When I Work is the time tracking feature because it real time updates are not automatically available without..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___4857822) Tomoya K. Customer Service Representative. > "It allowed me to see my work schedule with ease." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7076300) KB Kayla B. Operations > "I didn't like how When I Work wasn't easy to condense all of my scheduling, work and personal." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6699128) LK Lindsey K. Operations Manager- we are a plumbing company- no option for this in industry > "I really love it as a software and its ability for anyone to jump in and finalize scheduling for the team without formal training in order to..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6765940) CA Char A. Site Administrator > "Cannot change shift schedules/starting day easily" [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6765905) TM Tom M. Managing Partner > "The ability for my employees to self-schedule and keep in sync through the app has been a huge help to our small business." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6766304) SM Soren M. Coach > "Overall my experience with the application was fair, but I would not recommend the application to other customers" [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7069443) AM Angie M. Part-Time Guest Services > "There are a lot of great features to assist with scheduling numerous part-time workers, but as a worker, the ease of choosing shifts once..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6546478) HH Heather H. MA > "I dislike that I have to switch between positions." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6866888) AR Amy R. Accounts Coordinator > "This has been a game changer when we schedule our 145 students staff." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7136793) HH Heather H. General Manager > "Sometimes there is a lot of detritus and repeated shifts that shouldn't be." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6573807) VR Verified Reviewer Account Manager > "I liked how easy it was to view shifts, request time off, and communicate with the team all in one place." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7069530) NG Nina G. General Manager > "Messaging program was not reliable and some employees weren't getting messages" [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6765999) MN Matthew N. Assistant Director > "It’s easy to see and identify who is scheduled and when as well as tracking hours and managing employees." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035952) AA Alex A. Chiropractor > "Sometimes when using the app version there is a delay." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6663118) JS Julia S. Director of Operations > "I really like the employee scheduling tools, easy to create employee schedules, with templates or past weeks, taking into account time off and..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6560024) AS Ashley S. HR & Training Specialist > "We once attempted to integrate When I Work's time tracking feature, but there were several issues that could not be corrected for our needs." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___5004409) [View Reviews](https://www.capterra.com/p/121248/When-I-Work/reviews/) LW Leahya W. Assistant Manager > "The best part about HotSchedules is the ability to block out certain dates from being requested off by employees." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___7076038) AH Andrea H. Front office manager > "employees have to pay for the app - there is no way around it, wish i could color coordinate that would help" [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___6846810) Mallory T. Executive chef > "I miss working with it and I usually don’t say that about software but it really made scheduling so much easier." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___7111464) NW Nathaniel W. Chef > "The immediate deconstruction of your account is kind of scary." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___7072303) DP Daniel P. Human Resources > "This is the best for employment scheduling I’ve used, simple design makes it easy to see exactly what shifts, date and times" [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___6593695) VR Verified Reviewer VP of Finance > "The forecasting models are static." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___7066577) DP Daniel P. Human Resources > "After using many scheduling tools this one is the best, allows interaction for other apps and platforms as well" [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___6593695) KC Kaitlyn C. Director > "I wish there was a way to set reminders for upcoming shifts but thats really my only complaint" [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___6798652) VR Verified Reviewer VP of Finance > "Easy to use system that is widely used in the industry so most managers have experience with it." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___7066577) JR Justin R. Operations Manager > "The community/communication aspects were never effectively "sold" to me and seemed unnecessary." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___6747340) SG Sanford G. F&B Personnel, Rental & Repair Technician > "The PC design and Cellular App function perfectly together with real time updates and changes made to one instantly reflects..." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___4981682) EJ Eric J. Welding lead > "Its a little hard to intergrate with other workforce management software." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___6636858) ER Eric R. General Manager > "Been with them for 16 yrs in two companies and has progressed with updates every yr" [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___6455291) VR Verified Reviewer Salesforce Application Administrator > "It's not the end of the world, but if my employer is already paying for the system, I don't like that I had to pay for the..." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___4914479) JR Justin R. Operations Manager > "Projecting and scheduling becomes very intuitive and visually apparent." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___6747340) ST Sean T. RMD > "This can be problematic in a fast paced business." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___6094991) AH Andrea H. Front office manager > "like i mentioned before very user friendly and easy for managers to release and fill the open slots." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___6846810) Brittany H. Server > "Sometimes there was a bit of a time delay on the app that made me to late to drop or pick up shifts but only sometimes." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___4164270) KC Kaitlyn C. Director > "Its saved me so much stress and hassle and I love how easy it is to use. If youre looking for a reliable scheduling app look..." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___6798652) MA Mindy A. Server > "I dislike not being able to request off past a certain point (less than 3wks before the shift, I think?). But that’s likely a..." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___3799643) SG Sanford G. F&B Personnel, Rental & Repair Technician > "Understanding and navigating HotSchedules easy on the eyes layout and page designs couldn't be better, though I'm sure they..." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___4981682) Miranda M. Account Executive > "Inputting can take some time and updates can be a bit annoying as well." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___4320923) JT Jack T. HR & Operations Manager > "A lot of really useful templates in terms of recording personnel records, plus a lot of really powerful automation ie. sick..." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___4146917) GS Gg S. Hot kitchen hotter schedules > "The security measures can be a bit excessive but id refer it that way then the other option." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___3751863) ST Sean T. RMD > "The customizable job titles and departments make it flexible and easy to schedule all areas of the business." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___6094991) DH Dawn H. Mechanic > "It runs super slow on my iPhone it’s takes forever for it to load" [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___4801309) JS John S. Host > "Being able to see when you work, the ability to request time off, the ability to message coworkers/managers, switching shifts..." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___4349314) Jeffrey A. Freelance Web Developer > "Haven't really found much to dislike about HotSchedules besides the user interface looking outdated" [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___3587964) VR Verified Reviewer Salesforce Application Administrator > "Overall it was a great way to keep track of schedules while working in a restaurant!" [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___4914479) VR Verified Reviewer Waitress > "The only con is user error or awaiting on a manager to accept the requests that are sent in. If they are not in the office,..." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___2698488) JS Jordin S. Server > "Being able to pick up shifts without any phone calls is great." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___3620051) DC Darius C. Onboarding Manager > "Sense I've been using Ho schedules my only complaint has is being signed out randomly." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___3486338) JS Jordin S. Server > "HotSchedules is user friendly and the easiest way to keep your schedule in the palm of your hand." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___3620051) RD Rebekah D. Administrative Directors > "Creating the schedule can be a pain as the interface is very slow, and the app will load for several seconds between each..." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___2405890) GS Gg S. Hot kitchen hotter schedules > "I like the fact i dont have to call my job or text my managers for anything." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___3751863) DC Darius C. Onboarding Manager > "I'm not sure if android or other devices have the same issues." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___3486338) SF Samantha F. Medical Assistant > "Easy to access schedule, trade shifts and track hours." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___3578285) KT Kristian T. Restaurant Manager > "Some of the updates/when the software times out can get frustrating but I understand that they are necessary to make..." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___2787901) AV Andrew V. Operations Manager > "It allows you to do a deep dive into scheduling, aides in sales projections, and allows for rapid informing of the staff." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___2529347) AB Alexandra B. Manager > "Ultimately, it made it harder to clock in than just using a piece of paper." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___2294458) AM Ashley M. Server > "I have an organized and easy way to find my coworkers contact info and can easily message them all at once." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___2871700) DL David L. Writter > "it’s that it is a little complicated to use, an DV it takes sometime to get used to it." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___2211685) GU Georgia U. Dish washer > "I also like the calendar that displays when you are working for the next few weeks and I use this to check my work schedule..." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___2422981) RD Rebekah D. Administrative Directors > "This can lead to some frustration." [See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___2405890) [View Reviews](https://www.capterra.com/p/52611/HotSchedules/reviews/) ## User interface 4.47 (1,291) [HotSchedules](https://www.capterra.com/p/52611/HotSchedules/) 4.39 (461) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important When I Work Top features 43/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Attendance Management - Automated Scheduling - Availability Management - Biometric Recognition - Calendar Management - Communication Management - Compliance Management - Customizable Reports - Data Import/Export - Drag & Drop - Employee Database - Employee Management - Forecasting - Generative AI - Labor Cost Calculator - Labor Cost Reporting - Labor Management - Messaging - Mobile Access - Mobile Alerts - Multi-Location - Online Time Clock - Overtime Calculation - Payroll Management - Real-Time Data - Real-Time Notifications - Reminders - Reporting/Analytics - Resource Allocation - Schedule Distribution - Self Service Portal - Shift Management - Shift Scheduling - Shift Swapping - Sick Leave Tracking - Task Management - Third-Party Integrations - Timesheet Management - Vacation/Leave Tracking [See all features](https://www.capterra.com/p/121248/When-I-Work/#features) HotSchedules 42/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Attendance Management - Automated Scheduling - Availability Management - Biometric Recognition - Calendar Management - Communication Management - Compliance Management - Customizable Reports - Data Import/Export - Drag & Drop - Employee Database - Employee Management - Forecasting - Generative AI - Labor Cost Calculator - Labor Cost Reporting - Labor Management - Messaging - Mobile Access - Mobile Alerts - Multi-Location - Online Time Clock - Overtime Calculation - Payroll Management - Real-Time Data - Real-Time Notifications - Reminders - Reporting/Analytics - Resource Allocation - Schedule Distribution - Self Service Portal - Shift Management - Shift Scheduling - Shift Swapping - Sick Leave Tracking - Task Management - Third-Party Integrations - Timesheet Management - Vacation/Leave Tracking [See all features](https://www.capterra.com/p/52611/HotSchedules/#features) ### Recognition When I Work is recognized as a top-rated tool in 5 Capterra Shortlist reports HotSchedules is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support When I Work Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos HotSchedules Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details When I Work - By When I Work - Located in United States - Founded in 2010 HotSchedules - By Fourth - Located in United Kingdom - Founded in 1999 ## Popular Comparisons [When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.47 (1,291)](https://www.capterra.com/p/121248/When-I-Work/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/) $2.5/month Price $29/month 4.3 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/121248-153140/When-I-Work-vs-Connecteam) [HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)[4.39 (461)](https://www.capterra.com/p/52611/HotSchedules/reviews/) vs [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[4.78 (4,120)](https://www.capterra.com/p/213340/Google-Calendar/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.7 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/52611-213340/HotSchedules-vs-Google-Calendar) [When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.47 (1,291)](https://www.capterra.com/p/121248/When-I-Work/reviews/) vs [Wageloch](https://www.capterra.com/p/196911/WageLoch/)[4.46 (265)](https://www.capterra.com/p/196911/WageLoch/reviews/) $2.5/month Price A$112/month 4.3 Features 4.3 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/121248-196911/When-I-Work-vs-WageLoch) [HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)[4.39 (461)](https://www.capterra.com/p/52611/HotSchedules/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.3 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/52611-153140/HotSchedules-vs-Connecteam) [When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.47 (1,291)](https://www.capterra.com/p/121248/When-I-Work/reviews/) vs [7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[4.69 (1,211)](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews/) $2.5/month Price $39.99/month 4.3 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/121248-123038/When-I-Work-vs-7shifts-Restaurant-Scheduling) [HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)[4.39 (461)](https://www.capterra.com/p/52611/HotSchedules/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,559)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Contact vendor for pricing Price $7/month 4.3 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/52611-247901/HotSchedules-vs-Google-Workspace) [When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.47 (1,291)](https://www.capterra.com/p/121248/When-I-Work/reviews/) vs [Findmyshift](https://www.capterra.com/p/115536/Findmyshift/)[4.63 (1,185)](https://www.capterra.com/p/115536/Findmyshift/reviews/) $2.5/month Price $25/month 4.3 Features 4.4 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/115536-121248/Findmyshift-vs-When-I-Work) [HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)[4.39 (461)](https://www.capterra.com/p/52611/HotSchedules/reviews/) vs [Calendly](https://www.capterra.com/p/148036/Calendly/)[4.67 (4,098)](https://www.capterra.com/p/148036/Calendly/reviews/) Contact vendor for pricing Price $10/month 4.3 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/52611-148036/HotSchedules-vs-Calendly) [When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.47 (1,291)](https://www.capterra.com/p/121248/When-I-Work/reviews/) vs [Deputy](https://www.capterra.com/p/167811/Deputy/)[4.61 (772)](https://www.capterra.com/p/167811/Deputy/reviews/) $2.5/month Price $6.5/month 4.3 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/121248-167811/When-I-Work-vs-Deputy) [HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)[4.39 (461)](https://www.capterra.com/p/52611/HotSchedules/reviews/) vs [7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[4.69 (1,211)](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews/) Contact vendor for pricing Price $39.99/month 4.3 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/52611-123038/HotSchedules-vs-7shifts-Restaurant-Scheduling) [When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.47 (1,291)](https://www.capterra.com/p/121248/When-I-Work/reviews/) vs [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[4.69 (7,007)](https://www.capterra.com/p/151722/TSheets/reviews/) $2.5/month Price $20/month 4.3 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/121248-151722/When-I-Work-vs-TSheets) [HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)[4.39 (461)](https://www.capterra.com/p/52611/HotSchedules/reviews/) vs [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (2,988)](https://www.capterra.com/p/76113/Wrike/reviews/) Contact vendor for pricing Price $10/month 4.3 Features 4.3 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/52611-76113/HotSchedules-vs-Wrike)