# Compare HotSchedules vs 7shifts 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare HotSchedules and 7shifts based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/52611-123038/HotSchedules-vs-7shifts-Restaurant-Scheduling

---

# HotSchedules vs 7shifts Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HotSchedules7shifts2/4 selected

[HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)[4.4 (461)](https://www.capterra.com/p/52611/HotSchedules/reviews/)

[7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[4.7 (1,211)](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews/)

[## HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)[4.4 (461)](https://www.capterra.com/p/52611/HotSchedules/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [461 reviews](#user-reviews)

Positive

407

Neutral

39

Negative

15

[## 7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[4.7 (1,211)](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews/)

Starting Price

$39.99/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [1,211 reviews](#user-reviews)

Positive

1,175

Neutral

28

Negative

8

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 9,291 reviews from employee scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Not enough reviews

Feature ratings

Shift Scheduling

\--

Real-Time Data

\--

Mobile Access

3.9

Timesheet Management

4.6

Task Management

5.0

72%Fit

Not enough reviews

Feature ratings

Shift Scheduling

4.5

Real-Time Data

4.7

Mobile Access

4.5

Timesheet Management

4.6

Task Management

\--

User satisfaction

User satisfaction

4.4

User reviews[461](https://www.capterra.com/p/52611/HotSchedules/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.1

Customer support

4.2

User satisfaction

4.7

User reviews[1,211](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$39.99Other, Per Month

-   Free version
-   Free trial

Best for

Best for

The #1-rated workforce management software for hospitality. HotSchedules empowers teams by cutting labor costs, saving time, ensuring compliance, & giving staff the flexibility they need.

Best for

7shifts is the Restaurant Scheduling and Payroll Platform that helps operators save time, reduce stress, and build workplaces their team loves being part of.

## User reviews

Pros & cons

LW

Leahya W.

Assistant Manager

> "The best part about HotSchedules is the ability to block out certain dates from being requested off by employees."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___7076038)

AH

Andrea H.

Front office manager

> "employees have to pay for the app - there is no way around it, wish i could color coordinate that would help"

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___6846810)

Mallory T.

Executive chef

> "I miss working with it and I usually don’t say that about software but it really made scheduling so much easier."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___7111464)

NW

Nathaniel W.

Manager

> "The immediate deconstruction of your account is kind of scary."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___7072303)

DP

Daniel P.

Human Resources

> "This is the best for employment scheduling I’ve used, simple design makes it easy to see exactly what shifts, date and times"

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___6593695)

VR

Verified Reviewer

VP of Finance

> "The forecasting models are static."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___7066577)

DP

Daniel P.

Human Resources

> "After using many scheduling tools this one is the best, allows interaction for other apps and platforms as well"

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___6593695)

KC

Kaitlyn C.

Director

> "I wish there was a way to set reminders for upcoming shifts but thats really my only complaint"

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___6798652)

VR

Verified Reviewer

VP of Finance

> "Easy to use system that is widely used in the industry so most managers have experience with it."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___7066577)

JR

Justin R.

Operations Manager

> "The community/communication aspects were never effectively "sold" to me and seemed unnecessary."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___6747340)

SG

Sanford G.

F&B Personnel, Rental & Repair Technician

> "The PC design and Cellular App function perfectly together with real time updates and changes made to one instantly reflects..."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___4981682)

EJ

Eric J.

Welding lead

> "Its a little hard to intergrate with other workforce management software."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___6636858)

ER

Eric R.

General Manager

> "Been with them for 16 yrs in two companies and has progressed with updates every yr"

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___6455291)

VR

Verified Reviewer

Salesforce Application Administrator

> "It's not the end of the world, but if my employer is already paying for the system, I don't like that I had to pay for the..."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___4914479)

JR

Justin R.

Operations Manager

> "Projecting and scheduling becomes very intuitive and visually apparent."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___6747340)

ST

Sean T.

RMD

> "This can be problematic in a fast paced business."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___6094991)

AH

Andrea H.

Front office manager

> "like i mentioned before very user friendly and easy for managers to release and fill the open slots."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___6846810)

Brittany H.

Server

> "Sometimes there was a bit of a time delay on the app that made me to late to drop or pick up shifts but only sometimes."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___4164270)

KC

Kaitlyn C.

Director

> "Its saved me so much stress and hassle and I love how easy it is to use. If youre looking for a reliable scheduling app look..."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___6798652)

MA

Mindy A.

Server

> "I dislike not being able to request off past a certain point (less than 3wks before the shift, I think?). But that’s likely a..."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___3799643)

SG

Sanford G.

F&B Personnel, Rental & Repair Technician

> "Understanding and navigating HotSchedules easy on the eyes layout and page designs couldn't be better, though I'm sure they..."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___4981682)

Miranda M.

Account Executive

> "Inputting can take some time and updates can be a bit annoying as well."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___4320923)

JT

Jack T.

HR & Operations Manager

> "A lot of really useful templates in terms of recording personnel records, plus a lot of really powerful automation ie. sick..."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___4146917)

GS

Gg S.

Hot kitchen hotter schedules

> "The security measures can be a bit excessive but id refer it that way then the other option."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___3751863)

ST

Sean T.

RMD

> "The customizable job titles and departments make it flexible and easy to schedule all areas of the business."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___6094991)

DH

Dawn H.

Mechanic

> "It runs super slow on my iPhone it’s takes forever for it to load"

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___4801309)

JS

John S.

Host

> "Being able to see when you work, the ability to request time off, the ability to message coworkers/managers, switching shifts..."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___4349314)

Jeffrey A.

Freelance Web Developer

> "Haven't really found much to dislike about HotSchedules besides the user interface looking outdated"

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___3587964)

VR

Verified Reviewer

Salesforce Application Administrator

> "Overall it was a great way to keep track of schedules while working in a restaurant!"

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___4914479)

VR

Verified Reviewer

Waitress

> "The only con is user error or awaiting on a manager to accept the requests that are sent in. If they are not in the office,..."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___2698488)

JS

Jordin S.

Server

> "Being able to pick up shifts without any phone calls is great."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___3620051)

DC

Darius C.

Onboarding Manager

> "Sense I've been using Ho schedules my only complaint has is being signed out randomly."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___3486338)

JS

Jordin S.

Server

> "HotSchedules is user friendly and the easiest way to keep your schedule in the palm of your hand."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___3620051)

RD

Rebekah D.

Administrative Directors

> "Creating the schedule can be a pain as the interface is very slow, and the app will load for several seconds between each..."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___2405890)

GS

Gg S.

Hot kitchen hotter schedules

> "I like the fact i dont have to call my job or text my managers for anything."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___3751863)

DC

Darius C.

Onboarding Manager

> "I'm not sure if android or other devices have the same issues."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___3486338)

SF

Samantha F.

Medical Assistant

> "Easy to access schedule, trade shifts and track hours."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___3578285)

KT

Kristian T.

Restaurant Manager

> "Some of the updates/when the software times out can get frustrating but I understand that they are necessary to make..."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___2787901)

AV

Andrew V.

Operations Manager

> "It allows you to do a deep dive into scheduling, aides in sales projections, and allows for rapid informing of the staff."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___2529347)

AB

Alexandra B.

Manager

> "Ultimately, it made it harder to clock in than just using a piece of paper."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___2294458)

AM

Ashley M.

Server

> "I have an organized and easy way to find my coworkers contact info and can easily message them all at once."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___2871700)

DL

David L.

Writter

> "it’s that it is a little complicated to use, an DV it takes sometime to get used to it."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___2211685)

GU

Georgia U.

Dish washer

> "I also like the calendar that displays when you are working for the next few weeks and I use this to check my work schedule..."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___2422981)

RD

Rebekah D.

Administrative Directors

> "This can lead to some frustration."

[See full review](https://www.capterra.com/p/52611/HotSchedules/#Capterra___2405890)

[View Reviews](https://www.capterra.com/p/52611/HotSchedules/reviews/)

CR

Cory R.

outside parts sales

> "Built-in messaging, group chats, and announcement features streamline team communication, reducing the need for multiple apps, phone..."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___7055377)

CR

Cory R.

outside parts sales

> "Users report occasional performance issues, such as slow loading times, random logouts, and server crashes that can disrupt clocking..."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___7055377)

JGC

Joao Gabriel C.

Recepcionist

> "This software is very functional, before we had trouble managing and dealing with the team according the schedule, from divide and..."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6724456)

NW

Nathaniel W.

Manager

> "One of the only downsides 27 is that the app sometimes crashes and it’s hard to understand which amount of hours are being calculated..."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___7072300)

Mai M.

Manager

> "All my FOH staff uses it and enjoys it because it is so user friendly and allows them to communicate with me and fellow colleagues..."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___7070417)

MH

Matthew H.

Winemaker

> "To make matters worse, the platform keeps stored credit card details on file even after cancellation unless you explicitly demand they..."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___7036444)

Mai M.

Manager

> "I find it to be the most user friendly way to communicate with a variety of employees and make updates in real time."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___7070417)

CS

Curtis S.

Manager on Duty

> "The app has a habit of logging everyone out, or the servers crashing in general."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6835581)

VR

Verified Reviewer

Front Desk

> "It was easy to organize and see where and when my shifts were while maintaining a decent speed when being able to clock in and out for..."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___7046867)

VR

Verified Reviewer

Server

> "Scheduling display is somewhat hard to use and follow, can be confusing when looking at future schedules"

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___7036643)

VR

Verified Reviewer

Assistant Rooms Operations Manager

> "I liked how it was very easy for associates to submit shift swap requests and for managers to approve them."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___7060856)

AD

Allison D.

Manager

> "I also wish that if an employee is flagged "sick" for their shift, but their shift got covered, that the app would not send me, and..."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6207927)

CB

Chris B.

Head Bartender

> "For my specific job I like seeing all my coworker’s info and weekly shifts though it is difficult to navigate throughout the app and..."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6643601)

MH

Matthew H.

Winemaker

> "We tried again this year to cancel but they quoted their customer agreement and refused to discuss."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___7036444)

JI

Jackie I.

Events Manager

> "So great for scheduling purposes and also creating a chat for staff to guarantee shift coverage"

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6803717)

JC

Jessica C.

Sales Associate

> "I forgot my password when i first started working an my login was locked."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6349320)

RT

Rachel T.

Operations and Marketing

> "The different price points was also helpful to the owners."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___7031010)

MH

Matthew H.

Winemaker

> "The customer support is appalling."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___7036444)

Chitrang S.

Software Engineer

> "shifts is a useful tool for scheduling and payroll management."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6547907)

AE

Ashley E.

Accountant

> "The only complaint I have is the that you aren't able to use the tip management feature unless you use 7shifts' payroll processing as..."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6140824)

ML

Melissa L.

Front desk

> "It’s good for keeping my shifts organized and for picking up shifts."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6572141)

CD

Carl D.

News Director

> "Kind of pricey for a small team, and has a lot of features we don't need."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6506087)

VR

Verified Reviewer

Senior Account Executive

> "I really like how 7shifts makes scheduling simple and clear."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___7011416)

EE

Emily E.

Manager

> "I sometimes get logged out and have trouble logging back in."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6727527)

ML

Melissa L.

Business Finance Manager

> "From the ease of publishing weekly schedules to employees being responsible for covering their own shifts when needed or scheduling..."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6253821)

MR

Mario R.

Managing Partner

> "Not fully integrated with POS so that we could pull individual employee sales or receipts or see PMIX reports."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6207983)

VR

Verified Reviewer

Server

> "Super easy to use, easy to pick up open shifts, easy to give hits away, easy to track hours worked and pay per day"

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___7036643)

AD

Allison D.

Manager

> "It is confusing and does not provide a clear picture of total hours nor can I print off a time sheet for someone to correct."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6207927)

LL

Laura L.

Owner

> "shifts allows us to easily schedule shifts and allows staff to trade among themselves without our involvement."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6228697)

CK

Christian K.

Server

> "Notifications seemed to be consistent and over the top."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6417941)

VR

Verified Reviewer

Senior Account Executive

> "It has great communication and easy shift swaps"

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___7011416)

BS

Brent S.

Owner

> "Often users would get loggednout and need to log back in. When this happens, they no longer recieved updates from the business..."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6109819)

Hannah V.

Food and Beverage Server

> "It's so easy to see my schedule as well as events that are happening on my work days."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6533316)

MV

Michelle V.

Owner

> "Shifts garassed me with sales calls and emails, calling me and locations, constantly trying to upsell ."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#SoftwareAdvice___6010064)

KB

Katie B.

Operations Director

> "We switched from Jolt to 7 shifts and have much more control over metrics and tying everything together with the Toast integration."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#SoftwareAdvice___4815209)

JR

Jennifer R.

Owner

> "In addition, the shift pool notifications don't always work & a resolution hasn't been reached on this."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6221535)

VR

Verified Reviewer

AGM

> "Definitely recommend this software for those in the hospitality industry. "

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___7098791)

LL

Laura L.

Owner

> "Having different apps for scheduling and time clock is a bit of a hassle."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6228697)

BD

Brandon D.

VP of DTC

> "The ability to have several managers use the system is great too."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6330593)

JS

Julia S.

Director of Training

> "Customer service has really gone downhill in the last 5 years."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6550212)

MO

Madeline O.

Owner

> "Additionally the announcements and direct messaging features of 7shifts allows us to get important information to our team quickly."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6220429)

RE

Rowan E.

Manager

> "Additionally, apart from the dashboard view - which is fantastic and super convenient for planning each day - the layout of the iPad..."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___4347349)

SG

Sanford G.

F&B Personnel, Rental & Repair Technician

> "An uncomplicated, user friendly design that provides me with access to real time information as its input and relates to my job."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6153217)

AD

Allison D.

Manager

> "I think 7shifts has so many features, and they seem to be always adding new ones, that they might be having a hard time optimizing the..."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6207927)

ML

Martha L.

executive chef

> "my overall experience with 7shift was excelente easy to learn everything the app has to offer and use."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6818325)

AB

Allie B.

Manager

> "It is sometimes slow and lagging, which makes it difficult to communicate with employees at times."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6220515)

SR

Sahan R.

Hospitality

> "East to navigate, swapping shifts was easy as well as requesting time off"

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6727365)

KA

Katelynn A.

Marketing director, host manager, supervisor of restaurant

> "Not sure if thr system we use doesnt want to connect or if its something on our admin office end ."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6044173)

HM

Heather M.

Healthcare Coordinator

> "It’s very user friendly for staff and makes dropping or picking up shifts easy for them."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6748904)

KE

Ken E.

Manager

> "Not sure what we do about scheduling caregivers without 7Shifts...it would be a nightmare to track availability and schedule without..."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___4347313)

KP

Kurtis P.

Owner

> "I thought it was good for making schedules and was relatively easy to set up initially."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6810016)

DS

Daniel S.

Managing Partner

> "Potential integration issues with third-party apps."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6229483)

SP

Sherri P.

Operations Coordinator

> "It is great that they can use the app for communication, trades and keeping track of their schedule."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6210252)

RR

Reese R.

Manager

> "The scheduling layout does not allow for me to see everyone scheduled for a day or week at the same time before the schedule is..."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___4347696)

AR

Alexis R.

Server

> "Very user friendly, efficient for what I needed in a scheduling platform."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6577949)

ES

Emily S.

Marketing Coordinator

> "We had a couple glitches. When employees look at the schedule overview and click on send manager on duty a message, it always goes to..."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___4372003)

KE

Ken E.

Manager

> "The scheduling feature alone saves us so much time and effort in scheduling caretakers as schedules change throughout the week. And..."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___4347313)

MC

Matthew C.

Managing Partner

> "It can be a bit hard to navigate on mobile sometimes."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6207904)

CK

Christian K.

Server

> "Make it incredibly easy to swap shifts and contact coworkers."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6417941)

JT

Jeffrey T.

Training Manager - Projects

> "Doesn’t always update in real time for clocked in team members"

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6208058)

BD

Brandon D.

VP of DTC

> "This system is great for a medium sized business."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6330593)

BM

BRENDON M.

Owner

> "I don’t need man hours I don’t need certain budget tools that they use."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6220770)

BM

Brandon M.

Owner

> "Easy to use, clean UI and its feature rich for any business."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6779410)

NS

Nicole S.

Owner

> "I can't do my schedule from my phone. "

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6227137)

KN

Kendrick N.

CEO

> "Easy to set up, add employees and wages."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6362008)

EC

Evan C.

General Manager

> "No keyboard shortcuts, the system runs pretty slowly, and the UI even in a browser window on a computer is painfully limited."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___4348610)

LL

Laura L.

Owner

> "Love the ability to integrate with our POS so we can track productivity."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6228697)

MB

Marty B.

Executive Chef

> "Click on the Names column and it goes back to whatever your default order of staff is. When there are too many staff in a department..."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___4348495)

RE

Rowan E.

Manager

> "It also makes it easy for staff to communicate with management and each other, and has also made the process of shift..."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___4347349)

RM

Ray M.

General Manager

> "Lack of sync with Revel POS which makes me hesitant to continue to use it."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6234545)

ML

Melisa L.

Assistant Manager

> "I also like that I have quick easy access to things like employee start dates, etc without having to go digging through their file!We..."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___4348102)

CW

Celine W.

Hostess

> "I also don’t like that the hours tracker has just stopped working."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6307085)

KB

Katie B.

Operations Director

> "Event calendar helps us communicate events to staff"

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#SoftwareAdvice___4815209)

JM

Joey M.

Manager

> "Currently, notifications seem to be buggy on android devices as some staff are not receiving them even when turned on."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___4353225)

RE

Rowan E.

Manager

> "Managers love that we can see all bids for a shift, and that no swap or coverage goes unapproved (which often happened in the past..."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___4347349)

AB

Andrea B.

Event & community outreach

> "I wish there was a better way to get alerted of changes. When I am looking at the program on my laptop it's hard to maneuver the..."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___4347878)

CY

Ciara Y.

District Manager

> "The messaging also works well for getting in touch with team members and the facts that contact information is readily available to..."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___4347335)

JB

Jared B.

Director of Operations

> "Punches is clunky, I wish there was an integrated punch option for employees that did not require a different app."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___4347226)

MO

Madeline O.

Owner

> "Out of all the apps we use for running our restaurant it is the one I've never had an issue with."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___6220429)

JD

Jigs D.

Owner

> "Can be hard to navigate on the phone and see the different day by day schedules in the same window."

[See full review](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#Capterra___4348941)

[View Reviews](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews/)

## User interface

[HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)

4.39 (461)

[7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)

4.69 (1,211)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

HotSchedules

Top features

42/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Attendance Management
-   Automated Scheduling
-   Availability Management
-   Biometric Recognition
-   Calendar Management
-   Communication Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Drag & Drop
-   Employee Database
-   Employee Management
-   Forecasting
-   Generative AI
-   Labor Cost Calculator
-   Labor Cost Reporting
-   Labor Management
-   Messaging
-   Mobile Access
-   Mobile Alerts
-   Multi-Location
-   Online Time Clock
-   Overtime Calculation
-   Payroll Management
-   Real-Time Data
-   Real-Time Notifications
-   Reminders
-   Reporting/Analytics
-   Resource Allocation
-   Schedule Distribution
-   Self Service Portal
-   Shift Management
-   Shift Scheduling
-   Shift Swapping
-   Sick Leave Tracking
-   Task Management
-   Third-Party Integrations
-   Timesheet Management
-   Vacation/Leave Tracking

[See all features](https://www.capterra.com/p/52611/HotSchedules/#features)

7shifts

39/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Attendance Management
-   Automated Scheduling
-   Availability Management
-   Biometric Recognition
-   Calendar Management
-   Communication Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Drag & Drop
-   Employee Database
-   Employee Management
-   Forecasting
-   Generative AI
-   Labor Cost Calculator
-   Labor Cost Reporting
-   Labor Management
-   Messaging
-   Mobile Access
-   Mobile Alerts
-   Multi-Location
-   Online Time Clock
-   Overtime Calculation
-   Payroll Management
-   Real-Time Data
-   Real-Time Notifications
-   Reminders
-   Reporting/Analytics
-   Resource Allocation
-   Schedule Distribution
-   Self Service Portal
-   Shift Management
-   Shift Scheduling
-   Shift Swapping
-   Sick Leave Tracking
-   Task Management
-   Third-Party Integrations
-   Timesheet Management
-   Vacation/Leave Tracking

[See all features](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/#features)

### Recognition

HotSchedules is recognized as a top-rated tool in 3 Capterra Shortlist reports

No recognitions have been awarded to 7shifts

### Deployment & support

HotSchedules

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

7shifts

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

HotSchedules

-   By Fourth
-   Located in United Kingdom
-   Founded in 1999

7shifts

-   By 7shifts
-   Located in Canada
-   Founded in 2010

## Popular Comparisons

[HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)[4.39 (461)](https://www.capterra.com/p/52611/HotSchedules/reviews/)

vs

[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[4.78 (4,109)](https://www.capterra.com/p/213340/Google-Calendar/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.7

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/52611-213340/HotSchedules-vs-Google-Calendar)

[7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[4.69 (1,211)](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,189)](https://www.capterra.com/p/153140/Connecteam/reviews/)

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4.5

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4.7

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[HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)[4.39 (461)](https://www.capterra.com/p/52611/HotSchedules/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,189)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Contact vendor for pricing

Price

$29/month

4.3

Features

4.5

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/52611-153140/HotSchedules-vs-Connecteam)

[7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[4.69 (1,211)](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews/)

vs

[Wageloch](https://www.capterra.com/p/196911/WageLoch/)[4.46 (265)](https://www.capterra.com/p/196911/WageLoch/reviews/)

$39.99/month

Price

A$112/month

4.5

Features

4.3

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/123038-196911/7shifts-Restaurant-Scheduling-vs-WageLoch)

[HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)[4.39 (461)](https://www.capterra.com/p/52611/HotSchedules/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,553)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Contact vendor for pricing

Price

$7/month

4.3

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/52611-247901/HotSchedules-vs-Google-Workspace)

[7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[4.69 (1,211)](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews/)

vs

[Findmyshift](https://www.capterra.com/p/115536/Findmyshift/)[4.63 (1,185)](https://www.capterra.com/p/115536/Findmyshift/reviews/)

$39.99/month

Price

$25/month

4.5

Features

4.4

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/115536-123038/Findmyshift-vs-7shifts-Restaurant-Scheduling)

[HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)[4.39 (461)](https://www.capterra.com/p/52611/HotSchedules/reviews/)

vs

[Calendly](https://www.capterra.com/p/148036/Calendly/)[4.67 (4,096)](https://www.capterra.com/p/148036/Calendly/reviews/)

Contact vendor for pricing

Price

$10/month

4.3

Features

4.5

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/52611-148036/HotSchedules-vs-Calendly)

[7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[4.69 (1,211)](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews/)

vs

[When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.47 (1,291)](https://www.capterra.com/p/121248/When-I-Work/reviews/)

$39.99/month

Price

$2.5/month

4.5

Features

4.3

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/121248-123038/When-I-Work-vs-7shifts-Restaurant-Scheduling)

[HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)[4.39 (461)](https://www.capterra.com/p/52611/HotSchedules/reviews/)

vs

[When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.47 (1,291)](https://www.capterra.com/p/121248/When-I-Work/reviews/)

Contact vendor for pricing

Price

$2.5/month

4.3

Features

4.3

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/52611-121248/HotSchedules-vs-When-I-Work)

[7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[4.69 (1,211)](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews/)

vs

[Homebase](https://www.capterra.com/p/153076/Homebase/)[4.62 (1,147)](https://www.capterra.com/p/153076/Homebase/reviews/)

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Price

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4.5

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/123038-153076/7shifts-Restaurant-Scheduling-vs-Homebase)

[HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)[4.39 (461)](https://www.capterra.com/p/52611/HotSchedules/reviews/)

vs

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (2,987)](https://www.capterra.com/p/76113/Wrike/reviews/)

Contact vendor for pricing

Price

$10/month

4.3

Features

4.3

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/52611-76113/HotSchedules-vs-Wrike)

[7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[4.69 (1,211)](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews/)

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4.5

Features

4.4

4.7

Ease of Use

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