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HotSchedules empowers restaurateurs, hoteliers, and retail operators around the globe!
Healthcare, hospitality, recreation, retail or any other fast paced industry, MakeShift helps businesses effortlessly build employee schedules that fit the needs of their people.
Overall HotSchedules is a great value application with even better customer service. While there are some hiccups while using the site, on average it is reliable.
We are not using HotSchedules and the overall experience has been horrible.
I loved the feature of swapping shifts with other coworkers. It was very user friendly and provided great solutions for when I was a server at a very busy restaurant.
The messages are easy to missed. Since HotSchedules can put out so many notifications - messages get lost in the jumble.
I think it's an excellent tool for management, and for staff. The ability to text and email employee schedules is great and very helpful to both management and staff.
My name was spelled wrong all over the software. Customer service is so poor and nothing ever gets solves.
Its super helpful with mapping weekly schedules and for staff communication. Ease of use could be improved and the app should be free.
When you text a contact, they have no idea who you are unless you tell them.
We love working with MakeShift. The customer support is super helpful and incredibly responsive.
As of now, MakeShift will only give you a shift sync error if you unintentionally schedule a shift on a day with a PTO request.
Pretty good, feel it is better suited for businesses that have less variations week to week in terms of shifts and people scheduled though.
Too much draging and clicking, difficult to add positions.
Once I got used to it, which was pretty quickly, I was able to access my co-workers schedules with the greatest of ease.
I wish we could drag and drop schedules for several people at one time.
Easy to use, user friendly. Great way to be able to keep track of when your shifts are and if you want to switch shifts and orlick up.
It does not happen often but quite inconvenient if it goes down.
Sean: Hi, I'm Sean. I'm a lead bartender reviewing HotSchedules, and I give it a five stars out of five. For more reviews like this, click below. We used HotSchedules at my bar for anything like scheduling, all the staff would check their schedules on there, and even things like swapping shifts between employees. And it really helped us to just manage who we had on the floor, any given day. The best thing about HotSchedules is just having the power to check your schedule, switch shifts, really do anything, on your phone. The phone app was probably my favorite extension of the HotSchedules' system, and it just made working a little bit easier. The one thing that was a little bit rough about HotSchedules at first, was just getting all the staff trained up. It's one of those things where it was just handed off to the front of house staff, and we were expected to work with it. I think we probably would've benefited from a little bit of a training for some of the lower tech knowledge staff members.
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HotSchedules
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