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HotSchedules empowers restaurateurs, hoteliers, and retail operators around the globe!
Designed for healthcare organizations, it is a cloud-based solution that provides predictive analysis, overtime calculations, self-scheduling and more.
Overall HotSchedules is a great value application with even better customer service. While there are some hiccups while using the site, on average it is reliable.
We are not using HotSchedules and the overall experience has been horrible.
I loved the feature of swapping shifts with other coworkers. It was very user friendly and provided great solutions for when I was a server at a very busy restaurant.
The messages are easy to missed. Since HotSchedules can put out so many notifications - messages get lost in the jumble.
I think it's an excellent tool for management, and for staff. The ability to text and email employee schedules is great and very helpful to both management and staff.
My name was spelled wrong all over the software. Customer service is so poor and nothing ever gets solves.
Its super helpful with mapping weekly schedules and for staff communication. Ease of use could be improved and the app should be free.
When you text a contact, they have no idea who you are unless you tell them.
Tracking of licensures and certifications is a great feature, you can have a great online file for employees that is accessible. The ability to customize icons, add certifications is a plus.
I am unable to take myself off a shift if I requested the wrong shift.
As a supervisor and user, ShiftWizard has some great functions. I love the overview of the department schedule which is very icon-driven, par levels are easy to manage.
Once in a while ShiftWizard will go down and that’s an inconvenience.
D like the ease of use, and getting notified when I get approved for a shift. I enjoy not having to login into my work email to find out if I’ve been approved or not.
It was difficult to navigate at first and some times I still can get confused and need assistance such as just putting available instead switch shifts.
Easy to navigate and reliable. It allows amazing communication throughout our department.
It can be confusing for someone who is not familiar with Shift wizard. I'm really not sure if my team members look at Shift Wizard.
Sean: Hi, I'm Sean. I'm a lead bartender reviewing HotSchedules, and I give it a five stars out of five. For more reviews like this, click below. We used HotSchedules at my bar for anything like scheduling, all the staff would check their schedules on there, and even things like swapping shifts between employees. And it really helped us to just manage who we had on the floor, any given day. The best thing about HotSchedules is just having the power to check your schedule, switch shifts, really do anything, on your phone. The phone app was probably my favorite extension of the HotSchedules' system, and it just made working a little bit easier. The one thing that was a little bit rough about HotSchedules at first, was just getting all the staff trained up. It's one of those things where it was just handed off to the front of house staff, and we were expected to work with it. I think we probably would've benefited from a little bit of a training for some of the lower tech knowledge staff members.
Prioritize real-user-identified key features according to your needs to find your best fit.
HotSchedules
Top FeaturesShiftWizard
HotSchedules
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