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Mid to larger practices which demand exceptional service, robust technology, and a valued long-term commitment. HARMONY is resistant to typical merger and acquisition frenzy in healthcare.
Solo Chiropractic practices and clinics, who want to optimize profit, reduce tedious tasking, improve patient retention, and increase operational efficiencies. Now available with AIScribe!
Harmony Medical is always available and willing to help with whatever I need. I so appreciate it when I can call and have someone able to help me right then with anything that comes up.
Inability to post 2 payments in 1 transaction. Inability to block a provider's schedule a week at a time.
Harmony has been an improvement over the former EMR, and we are satisfied with the system, and very appreciative of the team working with us.
I can't change my schedule (which may be a clinic limitation, not a software limitation), sometimes it quits randomly.
Do you value a company that has mutual respect and want to partner with you for your success. Harmony Medical has become to Cedar Creek Integrated Health a partner.
Providers have found the entry of clinical documentation to be extensive and confusing. Training new providers takes more time than expected.
The team at Harmony are kind, and helpful individuals who work closely together and can be reached easily when needed.
It can be customized to your liking to fit your practice and integrates with so many programs to seamlessly create a reliable file.
Patients are unable to fill out paperwork with their phone or ipad or any non computer/ laptop devices. We lost quite some patients who ran out of patience due to the intake forms.
The thing that I like most about Genesis is that it is extremely user friendly. It has great videos that teach you virtually every aspect of the system.
There is simply too much to know and the training is poor. The initial start up training is woefully inadequate leaving you to learn everything on your own.
The support representatives are helpful and friendly. The integrated merchants are great too.
This is the worst EMR I've had the displeasure of ever being exposed to.
We have had GREAT support, GREAT training, whenever we need help Genesis is right there to help us immediately.
Sometimes it is hard to keep track of and fix errors in patient accounts, I wish there was a way to see what user scheduled or cancelled an appointment.
Shanna: Hi, my name is Shanna, I am a chiropractic assistant, we are a small town chiropractic office, and as of right now, Genesis, we give it a five out of five rating. Before Genesis, we had the ChiroTouch cloud system. The reason why we switched was the lack of assistance we got with needing help with our help tickets, billing didn't seem to go through smoothly ever, and our patients didn't like the messaging system. We chose Genesis because they offer a self-service system or a full-service system. We chose to go with the full-service system because now we get a whole team that helps with our billing and it makes everyday flow go a lot better. Our patients really appreciate having an updated balance, and it makes online check-in a lot easier. We are also able to use an app, and patients love the forms that they get online before they come in. Getting started with Genesis was really easy. They make sure to do a lot of check-in calls, they also set up a lot of meetings to make sure everything is going smoothly, and they're available anytime we need anything. For anybody looking into Genesis for their own practice, we would definitely recommend it. Like I said, we were really intrigued with the full-service system for our billing, especially if you're a small office and one person just isn't enough anymore. And the fact that we can be on any device anywhere, setting a patient up at a baseball game or at the mall has been really convenient, being able to grow our practice anywhere we are.
HARMONY Medical
Top FeaturesGenesis Chiropractic Software
HARMONY Medical
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Genesis Chiropractic Software
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