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Gyms, Health & Fitness Clubs, Personal Training & Performance Training Businesses, Sports Facilities
Youth sports clubs and leagues for any sport in the United States. We help volunteers, administrators, and organizers save time running their organization and thousands in registration costs.
You guys/gals are doing some great work with this system. I really appreciate your efforts to improve the system.
There is no way to keep track of lost membership card numbers and associate them with who they originally belonged to.
Ez has been great - takes a while to learn but it is the best overall we have found. Support is excellent and immediate which makes all the difference.
When selling memberships to a family of 7, it is very tedious having to enter the same emergency contact names and phone #s and billing information into all 7 EZprofiles.
We are a Macintosh City ONLY and EZ Facility runs flawlessly with Safari or Google Chrome. To all those on EZ's team, you do an incredible job and I appreciate your excellent customer service.
I knew then I was in trouble. From a development standpoint I don't know why it software can't be upgraded to just change a billing amount from x to y without completely rebuilding each contract.
This system is highly recommended for start up and even long time running business as it's super convenient and user friendly. Our clients are happy with the same as well.
It can be difficult due to all the options available, but once up and running this because less confusing.
The ability to pull reports to help league management, sports connect and gamechanger relationship. Website options are great, registration is great along with volunteer registration.
This is so inconvenient and bad design, its crazy. You cannot use the same username across the different logins/teams.
I love the ease of use and the great technical help. The onboarding process was so great and the customer service aspect is incredible.
The other is changing the name of "coaches" to "captains" for recreational leagues. We also have numerous users get lost on the volunteer/coach section altogether and then they give up.
This software has some very nice features and does make it easy to manage your team or your club. Overall, it's a good software that could be great.
They sold people “Registration Insurance” through some April company that was absolute scam. We are canceling our account with this company.
They are always HAPPY to talk to you and always willing to help. It is really refreshing to call a customer service number and you can just tell they are smiling at the other end of the call.
It was slow to load when we initially loaded it but after it was loaded we haven't had any other problems with it.
Janet: I'm Janet, Owner and CEO, and I would give EZFacility five stars. For more reviews like this, click below. We were using ClubRunner prior to EZFacility, and we weren't able to email our database out of ClubRunner. We had to manually set up the monthly deductions for membership dues. Those two things alone were very cumbersome for our business. We also were limited on our check-in software, so we wanted to go to a fingerprint scanner, and the ClubRunner was not going to accommodate that. Those were the three major reasons we changed. Well, looking at the deficiencies from ClubRunner, those were on the top of our list when we were looking for new software. And EZFacility checked all those boxes, and then they were also very affordable compared to some of the other options that we looked at. Very supportive of the process of moving our database from ClubRunner into their product. Basically, they sent us a spreadsheet, that we downloaded our membership database into that spreadsheet template and then sent it to them and they uploaded that into their product, so we really didn't have to do anything manually at our end. And then their staff helped us walk us through the process of using their software and gave us a lot of very helpful training, and gave us tools to pass that training onto our staff. EZFacility's definitely worth a look. They have great support. They've answered all of our questions when we were looking for new software options. And the other thing that's nice about them is that we've been able to anticipate... they do raise their fees every year, but it's a set amount so we can budget for that ahead of time. There have been no surprises as far as the cost to us. We know what's coming. It's remained very reasonable. I would just say, make a list of what you need your membership database to do and reach out to them and just see if they can mark the boxes off for you, and take it from there.
Natalia C.: Hi, my name is Natalia. I am the president of Pelham Bay Little League. We service about 230 kids in our community, and it is mainly comprised of volunteers that service the 230 kids. And we give Sports Connect five on a one to five scale, five being the best rating. Well, when I started working for the organization, we would do registrations manually, and it was mostly cash transactions, and it was a mess. It was hard to keep track of everything. We couldn't generate reports on the whim or if we were away from the office. With Sports Connect, we could access the system from anywhere, even right from our phones. And it makes running the Little League as a volunteer easier because we can't be there all the time. We all have our own jobs and our own families to attend to. Well, actually we got Sports Connect from Little League, but since then we've had other platforms come to us and try to sell us what Sports Connect was already providing for us. And I didn't see that they were providing anything different than Sports Connect was doing for us, so we decided to stay with what we were familiar with and just continue to grow with that. Well, I come from a job where I run multiple e-commerce platforms. So when I first started with Sports Connect, I had to learn the entire system from the inside out. It was difficult to start, but I didn't realize how many resources were available until recently. And once I got in touch with the reps and I was able to just speak to them on a day-to-day basis, either through email or I had an actual designated rep that helped me all along. Once we got that going, we were able to do so many different things that we didn't know we could do. Well, there was a lot of resistance with transferring our system from a manual system to a digital database. Don't fight it. It made life so much easier just because we're able to access so much information in a moment's notice. Before this, so many things, even just returning customers or returning players, you weren't able to retain information. Most people don't change their email addresses. You have all that information, you could constantly send out messages through text messages, through emails. It's easier to just have repeat players or repeat customers through the system. So if you're looking to change from a manual system to a digital e-commerce platform, this is the way to go.
EZFacility
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Sports Connect
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