# Compare EZFacility vs Upper Hand 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare EZFacility and Upper Hand based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/54308-151570/EZFacility-Club-Management-vs-Upper-Hand

---

# EZFacility vs Upper Hand Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

EZFacilityUpper Hand2/4 selected

[EZFacility](https://www.capterra.com/p/54308/EZFacility-Club-Management/)[4.4 (128)](https://www.capterra.com/p/54308/EZFacility-Club-Management/reviews/)

[Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)[4.1 (110)](https://www.capterra.com/p/151570/Upper-Hand/reviews/)

[## EZFacility](https://www.capterra.com/p/54308/EZFacility-Club-Management/)[4.4 (128)](https://www.capterra.com/p/54308/EZFacility-Club-Management/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.3

Customer Service

4.7

Reviews Sentiment

TI

Based on [128 reviews](#user-reviews)

Positive

115

Neutral

9

Negative

4

[## Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)[4.1 (110)](https://www.capterra.com/p/151570/Upper-Hand/reviews/)

Starting Price

$79.00/month

Value-for-Money

4

Functionality

3.8

Ease of Use

3.9

Customer Service

4.3

Reviews Sentiment

AT

JD

AD

Based on [110 reviews](#user-reviews)

Positive

85

Neutral

13

Negative

12

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

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## Summary

* * *

Key features rated by users

Features selected based on 6,059 reviews from membership management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Member Database

4.6

Payment Processing

4.7

Credit Card Processing

5.0

Electronic Payments

4.7

Registration Management

4.5

80%Fit

Not enough reviews

Feature ratings

Member Database

4.3

Payment Processing

4.3

Credit Card Processing

5.0

Electronic Payments

4.4

Registration Management

4.3

User satisfaction

User satisfaction

4.4

User reviews[128](https://www.capterra.com/p/54308/EZFacility-Club-Management/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.2

Customer support

4.7

User satisfaction

4.1

User reviews[110](https://www.capterra.com/p/151570/Upper-Hand/reviews/)

Ease of use

3.9

Functionality

3.8

Value for money

4.0

Customer support

4.3

Price starts from

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$79Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

EZFacility is used by gyms, fitness centers, health clubs, sports facilities, shooting ranges, baseball facilities, soccer centers, tennis clubs, yoga studios, and recreation departments.

Best for

Any sports organization that runs training - sports facilities, training academies, youth teams, youth clubs, camp businesses, and more. Only software built specifically for sports training.

## User reviews

Pros & cons

VR

Verified Reviewer

owner

> "We used this for 10 years its a pretty simple lay out and easy to input data into each membership with flexible ways to change memberships if needed"

[See full review](https://www.capterra.com/p/54308/EZFacility-Club-Management/#Capterra___7056880)

DR

David R.

President

> "They claim they have been in business for years and that the software is "cutting edge" yet after I had been told things and PAID for the service I..."

[See full review](https://www.capterra.com/p/54308/EZFacility-Club-Management/#SoftwareAdvice___6260890)

LA

Linda A.

Wellness/ Membership Director

> "Ez Facility is user friendly; I like the way that the client's profile are set up and i also like the tabs they have on the profile. or the fact..."

[See full review](https://www.capterra.com/p/54308/EZFacility-Club-Management/#Capterra___4955020)

CZ

Cristina Z.

it specialist

> "We occasionally encountered an error message if we wanted to edit groups."

[See full review](https://www.capterra.com/p/54308/EZFacility-Club-Management/#Capterra___4624192)

CqP

Carl q P.

Assistant Director

> "It offers a wide variety of features from OLR, public and private rentals, sport league, practice, rental scheduling, online credit payment..."

[See full review](https://www.capterra.com/p/54308/EZFacility-Club-Management/#Capterra___3783078)

CP

Chris P.

Sports Club Manager

> "Can be convoluted and long-winded to set things up at times without much automation."

[See full review](https://www.capterra.com/p/54308/EZFacility-Club-Management/#Capterra___3590269)

DS

Darren S.

Director

> "Great service, very friendly approach from all staff, a produce that will be used day-to-day and will make a massive difference to our work, a very..."

[See full review](https://www.capterra.com/p/54308/EZFacility-Club-Management/#Capterra___4762642)

JB

Jensen B.

Owner, Director of Training

> "This is partially my problem but we just don't use many parts of it. If there was a scaled down version, I would switch to that personally."

[See full review](https://www.capterra.com/p/54308/EZFacility-Club-Management/#Capterra___4032375)

BS

Bryan S.

Owner

> "I also like the fact you can set up online purchasing for lessons, camps or any other things I hold in the facility."

[See full review](https://www.capterra.com/p/54308/EZFacility-Club-Management/#Capterra___3726188)

CP

Chris P.

Sports Club Manager

> "Layout and interface are a bit dated and, therefore, not the easiest to use for a new user/client."

[See full review](https://www.capterra.com/p/54308/EZFacility-Club-Management/#Capterra___3590269)

JB

Jensen B.

Owner, Director of Training

> "It would allow you to manage any type of sports or fitness facility."

[See full review](https://www.capterra.com/p/54308/EZFacility-Club-Management/#Capterra___4032375)

JB

Jensen B.

Owner, Director of Training

> "Communication with their server takes way too long."

[See full review](https://www.capterra.com/p/54308/EZFacility-Club-Management/#Capterra___4032375)

AC

Adam C.

VP

> "EZFacility has been instumental in our growth...great to help us market various training opportunities to our members"

[See full review](https://www.capterra.com/p/54308/EZFacility-Club-Management/#Capterra___3721134)

CqP

Carl q P.

Assistant Director

> "It is not user friendly and can be confusing to start up."

[See full review](https://www.capterra.com/p/54308/EZFacility-Club-Management/#Capterra___3783078)

Melina S.

Sales Executive

> "The scheduling and billing features are user-friendly and highly advantageous for our establishment."

[See full review](https://www.capterra.com/p/54308/EZFacility-Club-Management/#Capterra___4644859)

KS

Kevin S.

Owner & President

> "We wanted to TRY it ("for free"), and after about 3 weeks, we realized it was not right for our needs, so we cancelled the subscription."

[See full review](https://www.capterra.com/p/54308/EZFacility-Club-Management/#SoftwareAdvice___2956858)

DB

Dillon B.

Facilities Director

> "this software meets all of our needs and the reporting is always clean and accurate."

[See full review](https://www.capterra.com/p/54308/EZFacility-Club-Management/#Capterra___3708135)

KS

Kevin S.

Owner & President

> "Finally, after taking our money for 4 months and doing literally nothing to support us (because we were not using the software at all), they agreed..."

[See full review](https://www.capterra.com/p/54308/EZFacility-Club-Management/#SoftwareAdvice___2956858)

[View Reviews](https://www.capterra.com/p/54308/EZFacility-Club-Management/reviews/)

AT

Adron T.

Fitness Trainer

> "What I like most about Upper Hand is using the app to make scheduling event and easy to use discount codes."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___6628049)

AT

Adron T.

Fitness Trainer

> "What I don’t like is that where my client‘s is having trouble logging in and using their payments and they always gotta..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___6628049)

JD

John D.

owner

> "This software takes care of all my biz needs, Calendar , Scheduling, income , memberships , camps, point of sale..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3766747)

BM

Bill M.

Owner

> "Our use case is batting tunnel rentals only, and so far it does not align with an ease of use solution without some..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3781362)

AD

Alex D.

Owner

> "It has a lot of functionalities, and has the foundation to eventually be able to handle everything a business might..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746838)

CP

Chris P.

Trainer

> "I commonly get questions about the schedule as they cannot see it before they sign up for a package or membership."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3749666)

AD

Alex D.

Owner

> "The support staff, or specifically our point of contact, has been very responsive, helpful, and helped implement..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746838)

BM

Bill M.

Owner

> "We recieve constant feedback from customers that the online process is confusing to navigate."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3781362)

DR

Dominic R.

Organizational Baseball Development Coach

> "I have known Upperhand for a while now and I used MINDBODY first but as Upperhand has grown the ease of use and their..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747749)

NP

Nicole P.

Operations manager

> "The fact that clients can’t use their credits for all of their participants."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3756223)

DR

Dominic R.

Organizational Baseball Development Coach

> "They have an amazing ability to grow and implement what real users are asking to improve."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747749)

KO

Kasey O.

Business Owner

> "Only thing I would say is that there are times that I can’t get something added or taken off in a timely manner."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3760665)

MD

Mason D.

Soccer coach

> "I think the workflow will improve but you can do almost anything and it is vital to our small business"

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3768122)

JW

Josh W.

Owner

> "Many clients get confused between parent and participant profiles."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746764)

DR

David R.

Owner/Lead Performance Coach

> "It’s been a good experience overall having a scheduling software. Whether I continue with Upper Hand has a lot to do..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3748430)

LF

Lindsay F.

Chief of Staff

> "We get emails DAILY about things not working. "

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747718)

AB

Andrew B.

Owner

> "It has gotten faster and better by the day s mouth, year!"

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___6109007)

MN

Mark N.

Director of Sales & Marketing

> "The banking reporting is not clear."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746775)

ES

Edward S.

Owner

> "This software has a lot of features and it is constantly being updated with new features. "

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746770)

MB

Matthew B.

Owner

> "Doesn’t offer a good private training booking experience."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3760942)

BL

Bret L.

Owner

> "Setting up events and changing to meet customer needs is super easy. "

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746826)

JC

Jamie C.

Assistant Club Director

> "We had clients who indicated that the site was not user friendly."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3766178)

DR

Dan R.

Operations Manager

> "Overall, we have enjoyed Upper Hand, while it has some flaws it is still user friendly for the staff and easy to get to..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747091)

JK

Joe K.

Owner

> "The bubble nobody ever answers"

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3749713)

BL

Bret L.

Owner

> "Over it is a great platform to manage a multi use facility. "

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746826)

KG

Kevin G.

Owner

> "Initial setup was not easy as there was no way of importing customer data that we had from other platforms, so we had..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2490779)

JS

Jennifer S.

Director of Marketing

> "So far its been a good tool for us that is much less expensive than what our company was previously utilizing."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747681)

DS

Dale S.

Co-Owner

> "So now we have to call these clients ask for their credit cards and tell them we need to charge them twice."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2507490)

KO

Kasey O.

Business Owner

> "I haven’t used anyone else for my business so I don’t have a whole lot to compare with. But all in all, it’s been..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3760665)

LM

Liz M.

CEO

> "It's hard to shift money around if a customer buys one thing and then decides they wanted something else instead."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2517527)

JS

Jennifer S.

Director of Marketing

> "Ease of use and ability to schedule events quickly."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747681)

PC

Patrick C.

President

> "Every time I do not like something and I make a suggestion they work as fast as they can to make software updates. "

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2493150)

KO

Kasey O.

Business Owner

> "Don’t get me wrong, staff has been amazing and 9/10 is within 24 hours. "

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3760665)

RS

Rob S.

Owner & Director of Operations

> "I know we lost some clients in the beginning due to them not understanding the UpperHand software and how to use it."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2490835)

KO

Kasey O.

Business Owner

> "Thankfully they do this everyday so they are well rounded."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3760665)

DS

Dale S.

Co-Owner

> "I guess you get what you pay for."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2507490)

[View Reviews](https://www.capterra.com/p/151570/Upper-Hand/reviews/)

## User interface

4.44 (128)

[Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)

4.06 (110)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

EZFacility

32/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Application Management
-   Attendance Tracking
-   Committee Management
-   Communication Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Forms
-   Data Import/Export
-   Discount Management
-   Dues Management
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Enrollments/Onboarding
-   Event Calendar
-   Event Management
-   Generative AI
-   Invoice Management
-   Member Communication
-   Member Database
-   Member Directory
-   Member Portal
-   Membership Renewals
-   Membership Signup
-   Member Types
-   Mobile App
-   Payment Processing
-   Promotions Management
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Search/Filter
-   Self Service Portal
-   Surveys & Feedback
-   Third-Party Integrations
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/54308/EZFacility-Club-Management/#features)

Upper Hand

32/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Application Management
-   Attendance Tracking
-   Committee Management
-   Communication Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Forms
-   Data Import/Export
-   Discount Management
-   Dues Management
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Enrollments/Onboarding
-   Event Calendar
-   Event Management
-   Generative AI
-   Invoice Management
-   Member Communication
-   Member Database
-   Member Directory
-   Member Portal
-   Membership Renewals
-   Membership Signup
-   Member Types
-   Mobile App
-   Payment Processing
-   Promotions Management
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Search/Filter
-   Self Service Portal
-   Surveys & Feedback
-   Third-Party Integrations
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/151570/Upper-Hand/#features)

### Recognition

No recognitions have been awarded to EZFacility

No recognitions have been awarded to Upper Hand

### Deployment & support

EZFacility

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Upper Hand

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

EZFacility

-   By Jonas Software
-   Located in United States
-   Founded in 2012

Upper Hand

-   By Upper Hand
-   Located in United States
-   Founded in 2012

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Contact vendor for pricing

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[Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)[4.06 (110)](https://www.capterra.com/p/151570/Upper-Hand/reviews/)

vs

[Omnify](https://www.capterra.com/p/149645/Omnify/)[4.42 (100)](https://www.capterra.com/p/149645/Omnify/reviews/)

$79/month

Price

$149/month

3.8

Features

4.2

3.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/149645-151570/Omnify-vs-Upper-Hand)

[EZFacility](https://www.capterra.com/p/54308/EZFacility-Club-Management/)[4.44 (128)](https://www.capterra.com/p/54308/EZFacility-Club-Management/reviews/)

vs

[ClubRight](https://www.capterra.com/p/160550/Club-Right/)[4.83 (187)](https://www.capterra.com/p/160550/Club-Right/reviews/)

$99/month

Price

£79/month

4.3

Features

4.7

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/54308-160550/EZFacility-Club-Management-vs-Club-Right)

[EZFacility](https://www.capterra.com/p/54308/EZFacility-Club-Management/)[4.44 (128)](https://www.capterra.com/p/54308/EZFacility-Club-Management/reviews/)

vs

[Gym Assistant](https://www.capterra.com/p/42753/Gym-Assistant/)[4.62 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/)

$99/month

Price

$780one time

4.3

Features

4.4

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/42753-54308/Gym-Assistant-vs-EZFacility-Club-Management)

[EZFacility](https://www.capterra.com/p/54308/EZFacility-Club-Management/)[4.44 (128)](https://www.capterra.com/p/54308/EZFacility-Club-Management/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$99/month

Price

$23.99/month

4.3

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/54308-153752/EZFacility-Club-Management-vs-Vagaro)

[EZFacility](https://www.capterra.com/p/54308/EZFacility-Club-Management/)[4.44 (128)](https://www.capterra.com/p/54308/EZFacility-Club-Management/reviews/)

vs

[TeamUp](https://www.capterra.com/p/150357/Teamup/)[4.82 (341)](https://www.capterra.com/p/150357/Teamup/reviews/)

$99/month

Price

$119/month

4.3

Features

4.6

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/54308-150357/EZFacility-Club-Management-vs-Teamup)