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Gyms, Health & Fitness Clubs, Personal Training & Performance Training Businesses, Sports Facilities
If you want to build and automate your Studio's marketing like a Lego set, Kenko is the modern studio management software for you.
Ez has been great - takes a while to learn but it is the best overall we have found. Support is excellent and immediate which makes all the difference.
There is no way to keep track of lost membership card numbers and associate them with who they originally belonged to.
This system is highly recommended for start up and even long time running business as it's super convenient and user friendly. Our clients are happy with the same as well.
When selling memberships to a family of 7, it is very tedious having to enter the same emergency contact names and phone #s and billing information into all 7 EZprofiles.
We are a Macintosh City ONLY and EZ Facility runs flawlessly with Safari or Google Chrome. To all those on EZ's team, you do an incredible job and I appreciate your excellent customer service.
I knew then I was in trouble. From a development standpoint I don't know why it software can't be upgraded to just change a billing amount from x to y without completely rebuilding each contract.
You guys/gals are doing some great work with this system. I really appreciate your efforts to improve the system.
It can be difficult due to all the options available, but once up and running this because less confusing.
Photos of patients are good. The interface looks nice, the best part is the app from a patients point of view.
Can be glitchy and crash often. Some clients are unable to cancel out of our classes.
I love how straight to the point Bookee is visually. I love the simplicity of how to navigate through the platform.
There are a few features that were missing and are on their way. That being said anything we have asked for the have stated they will look into it.
My niece stepped in to help me on our very busy opening day and she was able to add clients and sell merchandise seamlessly because of how user friendly and secure this platform is.
I dislike the lack of informational knowledge about Health and Fitness provided by previous companies.
I am able to train my staff with ease and its fun because of how easy it is to move through Bookee.
Though the changes have happened for understandable reasons, regularly having to pivot and adjust to a new manager makes it hard to build a relationship with them.
Janet: I'm Janet, Owner and CEO, and I would give EZFacility five stars. For more reviews like this, click below. We were using ClubRunner prior to EZFacility, and we weren't able to email our database out of ClubRunner. We had to manually set up the monthly deductions for membership dues. Those two things alone were very cumbersome for our business. We also were limited on our check-in software, so we wanted to go to a fingerprint scanner, and the ClubRunner was not going to accommodate that. Those were the three major reasons we changed. Well, looking at the deficiencies from ClubRunner, those were on the top of our list when we were looking for new software. And EZFacility checked all those boxes, and then they were also very affordable compared to some of the other options that we looked at. Very supportive of the process of moving our database from ClubRunner into their product. Basically, they sent us a spreadsheet, that we downloaded our membership database into that spreadsheet template and then sent it to them and they uploaded that into their product, so we really didn't have to do anything manually at our end. And then their staff helped us walk us through the process of using their software and gave us a lot of very helpful training, and gave us tools to pass that training onto our staff. EZFacility's definitely worth a look. They have great support. They've answered all of our questions when we were looking for new software options. And the other thing that's nice about them is that we've been able to anticipate... they do raise their fees every year, but it's a set amount so we can budget for that ahead of time. There have been no surprises as far as the cost to us. We know what's coming. It's remained very reasonable. I would just say, make a list of what you need your membership database to do and reach out to them and just see if they can mark the boxes off for you, and take it from there.
Prioritize real-user-identified key features according to your needs to find your best fit.
EZFacility
Bookee
Top FeaturesEZFacility
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