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Legal, financial, procurement, contract, and sales professionals in the U.S and Canada who want to significantly increase the efficiency, effectiveness, and visibility of their contract management.
TRADOGRAM is for businesses seeking a cost-effective procurement management solution to streamline their entire purchasing process and gain 100% visibility into their spending.
Strong product and great staff. ContractLogix has been very responsive to our needs.
The user interface can be confusing at times, and there have been times when it has been down or had glitches.
Great ability to store, file, and organize contracts and documents electronically. Also has good reporting and Excel export feature.
Unsure of how much "out of the box" use this system gets or if it is highly customized to each organization.
I appreciated the ability to design the features to fit our company needs, and ease of use.
Most of the time i love the system and it works for what our company needs to do. When there are problems and issues, these can't and haven't always been answered, so there is much frustration.
It allows you to choose what would work best for your company. And a major bonus of a wonderful support team.
Additionally, the customer support team is helpful, but it can sometimes take a long time for them to respond to complaints.
Tradogram's customer service is outstanding. I love how you can instantly chat with a representative and all your previous chats are saved in the bubble and also emailed to you after.
However, the lack of PDF to Excel/Word conversion was a limitation.
The fields are easy to fill in- it prompts me quickly to what I need to do next, or what I've missed. I like having a draft and the dashboard is super helpful.
Procurement was hectic as it has very long delay times, unable to trace it and request and final procured was usually different.
The online chat support is great, they are always friendly and get back to me within a reasonable time and 90% of the time can solve any issues I am having.
Only limited users have acces to it hence difficult to apply to all staff.
We have found it to be excellent, cost effective software, that very capably executes everything we have asked of it thus far. It does everything we need it to and more.
Nothing Yet - The one issue i see is that the email to our vendors go to Spam often.
Prioritize real-user-identified key features according to your needs to find your best fit.
Contract Logix
Tradogram
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