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Legal, financial, procurement, contract, and sales professionals in the U.S and Canada who want to significantly increase the efficiency, effectiveness, and visibility of their contract management.
Ideagen Quality Management supports businesses in heavily regulated industries such as life sciences, manufacturing, aerospace and defense and is utilized to manage quality processes and documentation
Strong product and great staff. ContractLogix has been very responsive to our needs.
The user interface can be confusing at times, and there have been times when it has been down or had glitches.
Great ability to store, file, and organize contracts and documents electronically. Also has good reporting and Excel export feature.
Unsure of how much "out of the box" use this system gets or if it is highly customized to each organization.
I appreciated the ability to design the features to fit our company needs, and ease of use.
Most of the time i love the system and it works for what our company needs to do. When there are problems and issues, these can't and haven't always been answered, so there is much frustration.
It allows you to choose what would work best for your company. And a major bonus of a wonderful support team.
Additionally, the customer support team is helpful, but it can sometimes take a long time for them to respond to complaints.
OEM support has been good from the start and this has been critical with ensuring a successful implementation of the system.
With the loss of much of the prior QA staff and more individuals being hired and working remotely training was difficult.
Great Product with fantastic customer service. Very professional team for system implementation and supplier on boarding process.
No particular dislikes noted. In one particular implementation, the custom fields in Document Manager would not merge the meta-data to the document file.
Some of the reports such as 'out of date' documents has encouraged the team to update these document quickly. It is a good prompt to ensure we do not fall behind.
The system does feel old and unloved; parts feel cobbled together as if each module was developed seperatetly.
Support is excellent and the system is user friendly.I expect a Hugh cost savings on resource and a massive impact to help us drive continuous improvement across the site.
The modules are really expensive - we would like to have more but cost completely restricts this.
Prioritize real-user-identified key features according to your needs to find your best fit.
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Ideagen Quality Management
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Ideagen Quality Management
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