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Municipalities, private companies and public utilities
Property Managers: Ease onsite operations Property Owners: Grow the value of your assets Property Developers: Offer amenities that boost rents Homeowner Associations: Streamline dues payments
I knew nothing about billing for a rural water system and chose this software because of good reviews. I am so glad I did, this software is very user friendly even for newcomers.
The only issue I have had is that the computer takes off the final penalty charge when the customer is closed out.
I like working overall with this software it's user friendly, reports are fast and easy, and working with great friendly people to help when we need help.
The only problem I had was getting rid of old accounts.
I hope I filled out the star ratings correctly-- you guys are the best!!! we have had water works. About 10 years and this is a wonderful software, it is customer friendly and I would not want.
If i get stuck i will call Terri, and end up saying duh.
The product is good, but the Customer Service is AWESOME. Our Rep is Teri, and she is always very willing to help, has the right answers and follows up on all requests.
Since September 2015 we have attempted to get minor issues resolved (concessions, address errors etc) to commence using the software.
We are very impressed by the customer support. As for the benefits of this, it's majorly impacting the real time reporting with its payment integration.
I waited 33 days on a response to try to cancel the product, which then put us past the contract required notice and we had to pay for this horrible software for another year.
I can call with any support needs and always get the help that I need. Just an overall great product that has streamlined our business.
The occasional transaction that has an error is difficult to identify.
I love the fixed auto pay. I have my elderly tenants on it and they love it.
Sometimes, it was difficult to find the correct bank account information to pay our bills, as the drop down menu did not function well on mobile.
I love the app - it allows us to do many functions such as setting up events for residents to RSVP and that helps us with the planning of our resident retention.
There's no con that I know of, as we use the Rent Manager integration.
AMCS Utility Billing
Top FeaturesZego
AMCS Utility Billing
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