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Vanguard I.T.'s target market is small to mid-size law firms.
Law firms based in the United States that practice in: Family Law, Personal Injury, Real Estate, Estate Planning, Litigation, Business Sale & Purchase, Employment, Criminal Law, and more.
My overall experience with legitigant Billing Management is so wonderful. The methods and the ease of doing things is the best thing about it.
It takes time to accurately track expenses, and there are no collaborative local representations available.
The features for managing documents and scheduling are excellent. I have the ability to monitor my clients' paperwork and adhere to their service schedules.
After uploading to Legitigant Billing Management, it failed to synchronizing with QuickBooks, however this could have been resolved lately. I'm going to verify with my accounting professional.
This is great application for billing and invoice and very secure.
This application is very good for Case Management with easy to install and easy user interface.
Training and onboarding are fantastic. Customer Support is on top of things and great to help and give feedback.
Smokeball refuses to refund the unused portion of our license renewal which is approximately 1 year, over $2,000. No one is using the Smokeball licenses and they have not been used for 3 months.
I love that it can generate PDFs from within the program, can generate emails easily,ķ has a section for memos and notes and the communicate app is super helpful.
When it didn’t work for us they refused to cancel or assist me in any way. I was never given a support person to launch the product.
It is super easy to use and combines the best features of most practice management programs that are more expensive.
The downside of this product is that it is not completely cloud based.
The ability to integrate e-mail, Word and Adobe is way better than the program we used to have, and the layout and organization is wonderful.
Some of my clients hae problems utilizing their encryption tools called "communicate" because it requires google Chrome, but most figure it out-- I would use it more if it worked more seemlessly.
Jenny G.: My name is Jenny. I am a partner at the law firm of Alexander Grossman. And I give Smokeball a rating of 5. Prior to signing on with Smokeball, we did not use any case-management software. We had our own system, which we'd been using for many years, where we had an index in a Word document of all of the Word documents that we had, which were just saved to our desktop and eventually to a server, but we had no way to connect that with clients or client matter. And when Smokeball came along, we were really interested because it made everything that we were previously doing much more streamlined. And what we were doing before really had no way to see all of the documents that we were doing for a particular client or a particular matter for that client. And Smokeball was able to do all of that. We decided to go with Smokeball because at the time, the price was a low introductory price. And it was something that we had not heard of before, just the idea of having all of our documents, all of our emails, all of our case notes and everything for a particular client and a particular matter all in one spot. The onboarding process with Smokeball was really streamlined and straightforward. They have great customer service. We had at least one dedicated person who was working with us on training and implementation. But whenever we had a question, we could call them. And it was really seamless. They came in into our office and set everything up with our scanner, with our printer, with our computer, so that it was all seamless. My advice for anybody considering getting Smokeball is, it's worth it. They have made our day-to-day practice so much simpler. Everything is easy to find in one place. They have great customer service. And something that I'm really impressed with is that we've been with them now for several years, and they're always coming out with new integrations with other programs, either that we've already been using, and it makes it easier for us to use those. One example is our title ordering software. But they're also adding more features to the program, which allow us to discontinue subscriptions to other services that we're paying with. So it's making the Smokeball service itself more economically feasible.
Legitigant Billing Management
Top FeaturesSmokeball
Legitigant Billing Management
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