# Compare Basecamp vs Bitrix24 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bitrix24 and Basecamp based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/56808-113540/Basecamp-vs-Bitrix24

---

# Bitrix24 vs Basecamp Features and Cost Comparison

Last updated April 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bitrix24Basecamp2/4 selected

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[4.3 (14,411)](https://www.capterra.com/p/56808/Basecamp/reviews/)

[## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [989 reviews](#user-reviews)

Positive

810

Neutral

120

Negative

59

[## Basecamp](https://www.capterra.com/p/56808/Basecamp/)[4.3 (14,411)](https://www.capterra.com/p/56808/Basecamp/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [14,411 reviews](#user-reviews)

Positive

12,605

Neutral

1,487

Negative

319

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## Summary

* * *

Key features rated by users

Features selected based on 36,373 reviews from project management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

High performer

Feature ratings

Task Management

4.4

Multiple Projects

4.6

Project Planning/Scheduling

4.4

Commenting/Notes

4.6

Workflow Management

4.1

82%Fit

High performer

Feature ratings

Task Management

4.4

Multiple Projects

4.5

Project Planning/Scheduling

4.3

Commenting/Notes

4.6

Workflow Management

4.4

User satisfaction

User satisfaction

4.2

User reviews[989](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Ease of use

4.0

Functionality

4.3

Value for money

4.2

Customer support

4.0

User satisfaction

4.3

User reviews[14,411](https://www.capterra.com/p/56808/Basecamp/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.2

Customer support

4.3

Price starts from

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

Best for

Entrepreneurs, freelancers, small businesses, and groups inside large organizations.

## User reviews

Pros & cons

SS

Shenella S.

Customer relations

> "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to keep..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

LR

Larissa R.

SRD LEAD

> "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

AU

Adrian U.

CEO

> "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the need for..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925)

VR

Verified Reviewer

Marketing Manager

> "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work correctly,..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

VR

Verified Reviewer

Marketing Manager

> "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

SS

Shenella S.

Customer relations

> "Customer support is not that great and it can take days to solve issues within the software."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

RC

Remy C.

Director

> "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is 10+..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878)

Zaina K.

Brokerage Operations Specialist

> "We did not ultimately end up using this program and subscribing due to some technical errors with the program."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299)

RK

Raj K.

Managing director

> "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this would save a..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

RC

Rajesh C.

President

> "It need too many clicks for the smallest thing and export in sheet format was not working."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799)

VR

Verified Reviewer

Executive Director

> "The platform met our needs for remote work connection, CRM, documentation, and more."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

GF

George F.

Volunteer Support Worker

> "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806)

MZ

Mahe Z.

Human Resource

> "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been done at that..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933)

LR

Larissa R.

SRD LEAD

> "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has been..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

SS

Shenella S.

Customer relations

> "Extensive options available for customization which helps make the software really a part of the business!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

CC

Christopher C.

CEO

> "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not applicable..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538)

ML

Malachi L.

Director of African Leadership Programs

> "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding nonprofit."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193)

AZ

Ali Z.

Zeyyun

> "The CRM system is so full of bugs and nasty little details they havent even thought about."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

AZ

Ali Z.

Zeyyun

> "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been done..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

LR

Larissa R.

SRD LEAD

> "We're experiencing an error with card merging that's been open for over a month."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

JH

Jamie H.

Executive Vice President at FEVO

> "This helps reduce the need for multiple platforms and keeps everything more connected."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480)

AP

Andy P.

Director

> "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what Saas programs I..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729)

RK

Raj K.

Managing director

> "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

Rashmi A.

Graphic Designer

> "Sometimes when internet is slow, it doesn't apply previous actions to it."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

ŞEnol K.

Business Developer

> "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901)

FD

Francesco D.

CEO

> "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

Nonjabulo S.

Marketing Officer

> "However, the setup can be a little confusing, and it took me some time to get used to all the features."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391)

JB

Jessica B.

Digital Content Creator

> "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and collaboration. "

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349)

RR

Roccini R.

CSM

> "The desktop version, I don't know if it was me, I can't seem to find the CRM portion."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546)

VR

Verified Reviewer

Content Team Lead

> "Overall, Bitrix24 did everything that our team needed, communication tool, time management, task management, leaves, etc."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6329726)

MB

MArco B.

Sales

> "Interface is a little too complex and colorfull."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029)

AN

Aviraj N.

CSG Manager

> "Being an SME, I have had the privilege of working with the product team and many clients for implementation."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7139945)

LC

Lukasz C.

IT Specjalist

> "Poorly developed very basic functions that issue the basis for work."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

KF

Kathryn F.

Administrative Assistant

> "Bitrix24 is an easy to use organizational software that allows companies to keep track of a number of items, including time recording for their..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6460695)

PC

Pietro C.

Project Manager

> "Some features and functions are not elaborated and thought well."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883)

VM

Vinod M.

Director of Global Operations

> "The CRM, task management and chat functionality all work seamlessly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036)

CC

Cristopher C.

CEO

> "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help, they were very..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018)

AL

Angou L.

HR Manager

> "It has seamless features that scheduling easy and efficient."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507)

CM

Cheryl M.

Ceo

> "Not the most user friendly interface found it complex at times"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177)

MM

Mathew M.

Summer Talent Intern

> "It offers a variety of services including communication services."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144)

Jeff C.

Finance ManagerFinance Manager

> "No matter how long you employ it, you'll still conclusion up befuddled attempting to discover diverse alternatives over stages, furthermore the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4796024)

Amr E.

Senior Scrum Master

> "You can easily tailor the interface to fit your team's specific needs and preferences, which can help improve productivity and collaboration. And..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4794612)

Frank C.

Independent Business Owner

> "Not a value for the money."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732)

LC

Lukasz C.

IT Specjalist

> "Great flexibility in the programme and the ability to add your own functions to many modules."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

Isdiana R.

Mechanical Engineer

> "Extra features will take up space on your infrastructure and provide poor customer service if you don't have a handbook outlining how to integrate..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3702906)

Domingo Antonio A.

University average technician

> "Its ability to manage team tasks effectively and easily is great, but also the tool allows me to create unlimited teams and assign unlimited tasks..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4815952)

Raul Antonio Z.

Graduate

> "Sometimes I find it difficult to find certain options or settings, which can be frustrating when I'm looking to make quick changes."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4882843)

PM

Petras M.

CEO

> "Overall, I would say Britix24 is robust enough to manage development sprints while remaining flexible to a variety of workflows."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6453223)

VR

Verified Reviewer

Quality System Manager

> "The chat feature is not always available, and you may have to wait in a queue to speak to a customer support representative."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4926998)

VR

Verified Reviewer

Marketing Manager

> "In the future, any issues were resolved very quickly, usually within an hour."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

MH

Mohamed H.

Marketing Manager

> "it is considered a little bit on the pricey side for the professional version but this is due to the inflation we currently have in my country..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4835673)

Delly S.

Telemarketer

> "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and collaboration which are..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995)

BH

Brian H.

owner

> "The support Waite time was the worst, took to long time"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015)

Saskia M.

Senior Director Sales Marketing

> "Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a timely..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4962952)

Tameem A.

Property Consultant

> "When the connection goes wrong, we can lose so many unsaved updates"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494)

SK

Sven K.

System IT und Marketing

> "The system has since fulfilled its purpose and supports us well alongside our existing system."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793)

Rausibell M.

SVP of Marketing

> "Sometimes the interface of a system is too complex in certain sections."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4800077)

Eileen J.

Office Manager

> "The platform enables automation of workflows and business processes, allowing office managers to focus on higher-value tasks."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4808347)

MT

Mahendra T.

CEO

> "you are not providing a similar service like them!!!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296)

CF

Connor F.

People and Culture Coordinator

> "It keeps tasks in order, deadlines on track and team members aligned."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

Julio G.

General Manager

> "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in CRM), but it is..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "Flexibility, adaptability, it has a lot of tools and a strong api directory."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

MS

Martin S.

Owner

> "However, I found the learning curve for Bitrix24 to be quite steep, especially for beginners."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4788188)

VR

Verified Reviewer

Executive Director

> "The user interace was mostly intuitive and easy to use."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

Sarfaraz K.

SEO Manager

> "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a particular team's..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

EB

Ewa B.

Marketing Team Lead

> "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291)

MF

Muhammad F.

Manager

> "It's mobile app functionality is quite limited."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5010332)

CF

Connor F.

People and Culture Coordinator

> "Proven game changer tool for empowering team meetings to be more productive and professional."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

DP

Diego P.

ict manager

> "web app non very user friendly, app is better"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304)

Jeff C.

Finance ManagerFinance Manager

> "Its interface is exceptionally simple to utilize since it is like our inner social arrange, which makes it energetic and simple to utilize, records..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4796024)

LAP

Leslie Ann P.

Real Estate Virtual Assistant

> "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might be less..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688)

Abel A.

Agent

> "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088)

Manish B.

Digital Marketer | WordPress

> "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457)

SM

Samuel M.

General Manager and Head of Operations

> "Instant messaging and live chat are the key features which I like using."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6484172)

RB

Rick B.

Fachinformatiker

> "Support wouldn't even help, they say that this feature is not included."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4793033)

John G.

Supply Chain Managing Officer

> "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823)

Julio G.

General Manager

> "The functions for managing deals and sales pipelines are also a bit complicated compared to other cloud CRM vendors."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

Rashmi A.

Graphic Designer

> "I like to use Betrix24 to get data of employees."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

VR

Verified Reviewer

CDO

> "Some of our clients don't like Hubspot, or find it too expensive."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317)

[View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/)

RS

Radha S.

Legal Assistant

> "Overall, the biggest strength of Basecamp is how it reduces noise and complexity, making it especially effective for teams that value clear..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7137033)

Eddy D.

President

> "The lack of subtasks and recurring tasks was a bit of a hassle since lots of our projects are repeatable processes."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7062275)

RS

Radha S.

Legal Assistant

> "Overall, I found Basecamp to be a strong collaboration tool that works best for teams seeking simplicity, transparency, and reduced noise. While it’s..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7137033)

MZ

Macaire Z.

Area Manager

> "The only annoying function is that it sent too many notifications to my inbox, and it was hard to ensure that I do not miss important information."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6857080)

Kai Z.

realtor

> "I liked how Basecamp kept all project communication, files, and tasks in one place — it helped reduce scattered emails and messages and I loved the..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7068897)

RF

Robert F.

Sales Representative

> "I didn't find several smalls apps integration to basecamp during my uses and that is its only disgrace"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7063920)

KA

Keir A.

Principal Engineer

> "This system provides the client with an opportunity to see their own, proof and marketing schedule, taking out a lot of phone calls."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7084517)

TS

Todd S.

VP of Sales and Marketing

> "The Basecamp app on my phone notifies me that there is a message, but for some reason this functionality is not available for the desktop version."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6856859)

BB

Brad B.

Finance Director

> "Basecamp makes it easy to communicate with other employees within teams and groups all in one place, with a record of those communications in a place..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7120934)

JS

Jon S.

Sales Manager

> "I dislike that sometimes it feels a bit too simple. If you need advanced tracking or custom views, you kind of hit a wall."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6808873)

VA

Vicky A.

Account Manager

> "Basecamp enabled Equatorial Insurance Brokers to centralize all communication and documents of teams, eschewing the disorganization of emails and..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7017486)

AG

Alison G.

Community development Pastor

> "Maybe that when we use consultants they use their camp and not ours and then Im in the wrong basecamp sometimes"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7139165)

VA

Vicky A.

Account Manager

> "Users appreciate Basecamp's simple team collaboration and clean file sharing, making it easy for small insurance teams to quickly make client files..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7017486)

TO

Toph O.

Operations

> "It felt less like a unified workspace and more like a collection of separate mini-tools loosely bundled together."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6825599)

HM

Harsh M.

COO

> "It provides areas where I can make to-do lists as well as upload, save, and distribute files to other team members."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7008165)

TS

Todd S.

VP of Sales and Marketing

> "The fact that a notification badge cannot be attached to the app icon when on computer is disappointing."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6856859)

Norman M.

Partner, Digital

> "It takes a less is more approach to features, is very intuitive (which helps when on-boarding new people) and the logic of grouped to-do lists with..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6857603)

NC

Natalie C.

Admissions Coordinator

> "Sometimes, I wish administration would only see the finished project and didn't comment on each step along the way."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7108400)

Matt S.

Activation Manager

> "It was a good tool when I was at a previous company where we collabed as a marketing department and shared large files we couldn't send over email."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7086844)

AP

Ashish P.

Chief Marketing Officer

> "The file upload and sharing features are also a bit clunky."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6851587)

GS

Gabe S.

Senior Digital Strategist

> "Allows teams and departments to easily communicate and leverage as a repository important assets such as creative that can collectively be accessed,..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6746283)

SJ

Simon J.

Senior manager

> "It lacks advanced reporting features, which makes tracking project progress less detailed than I'd like."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6346614)

AL

Antonella L.

Accountant

> "Implementation of the software in our organisation has fostered effective collaboration on various work spaces and ensured real-time tracking of task..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6601089)

OA

Oluwalonimi A.

Project Manager

> "Also for group creation, you are unable to add or remove persons"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6812652)

RS

Radha S.

Legal Assistant

> "Minimal setup and maintenance – Projects can be created and managed quickly without complex configuration or customization."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7137033)

DD

Dutana D.

Marketing Specialist

> "The only downfall is the interface."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7069305)

RS

Radha S.

Legal Assistant

> "By limiting features to the essentials, Basecamp helped prevent over‑planning and micromanagement."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7137033)

Nicholas E.

Content Specialist

> "Basecamp loses notifications frequently, when I click on the them they are gone forever if I don't handle them right away."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6719876)

AP

Angela P.

Director

> "Basecamp is an absolutely fantastic resource for our team in creating and managing work flows, events, communication, and other programs."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7007335)

Abby L.

Senior Account Manager

> "Sometimes we miss or lose track of important alerts."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7014740)

CF

Claire F.

Lead of Supply Chain

> "There aren't a ton of options for customizing the templates, which keeps things simpler."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7076995)

McKaffui Aikins S.

Graphics Designer

> "Customer communication via the messaging board is problematic because it freezes and makes it difficult for users to send messages quickly, which wastes..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6022516)

RR

Rafa R.

Wed Developer

> "It’s easy to onboard new members and keeps all project communications and files in one place. While it lacks some advanced features and the pricing may..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7037195)

TO

Toph O.

Operations

> "It is very easy to lose messages and not a good list view to see previous messages."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6825599)

TS

Travis S.

Communications Director

> "Basecamp is a comprehensive, multi-layered project management solution that brought local and remote team members together in a very efficient way."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6796441)

YB

Yan B.

Financial

> "One drawback is the absence of a built-in time-tracking feature, which may be essential for organizations that rely heavily on tracking billable hours."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___4796483)

CS

Charles S.

Managing Director

> "It's become a single source of truth for our client projects, providing a one-stop shop for everything we typically send via email."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6883343)

CV

Cory V.

Director of Operations

> "It was missing a few key features such as a reporting functionality"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6560304)

AS

Adewale S.

HIO

> "It is one of those apps that has facilitated my project work collaboration in my early career days."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7077255)

VR

Verified Reviewer

Software Engineer

> "My main gripe with Basecamp is its cumbersome and challenging search function. While the calendar feature is useful, navigating the interface can be..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___4928290)

FR

Frank R.

Billing Specialist

> "Basecamp has introduced a serene organization to our project organization process at Kilarys."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7138521)

DD

Dixit D.

Co-Founder

> "This often leads to miscommunication."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6884768)

FH

Fletcher H.

Renewable Energy Plant Specialist

> "Basecamp also has amazing reporting functions that offer all the project insights we need to access our performances during projects."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6718409)

SF

Syed F.

Software Engineer

> "Also, the interface is simple but somewhat dated compared with more modern tools."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6690018)

KK

Karanja K.

Managing Partner

> "On Basecamp everything is arranged well and it is an all-in-one platform that doesn't give me a hard time finding my way with the software."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6859095)

Shadman C.

Software Engineer

> "Basecamp's potential drawbacks lie in its constrained customization options, which may hinder its suitability for teams with specific needs."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___4896800)

DD

Dutana D.

Marketing Specialist

> "We are a team of 20 and have so many projects to manage and this application makes it easy for us to manage."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7069305)

AD

Amy D.

Senior Program Manager

> "it can be difficult to find a specific detail."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6870250)

JL

Jeff L.

Marketing Consultant

> "Used for mostly small projects, feels like overkill for anything with minimal moving parts, so other tools such as trello might be more suitable for..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6659433)

RB

Rony B.

Accounts Manager

> "Additionally, the absence of time-tracking capabilities was a missed opportunity for tracking individual and team productivity."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___4872146)

BO

Bryanna O.

Office Manager

> "Our company really likes the fact that we can manage all of our projects in one area instead of having multiple different products."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6884244)

FH

Fletcher H.

Renewable Energy Plant Specialist

> "Basecamp has never given us any troubles and there really lacks anything that does not suit our needs perfectly."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6718409)

Zack R.

Public Relations Specialist

> "It has task planning features that allow us to plan our daily tasks and remain focused on achieving projects objectives."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6707407)

MM

Meghan M.

Clinical Research Coordinator

> "I do not like the fact that other projects (other than my own) are displayed on my profile as well as other individual's tasks that have no relation to..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___4975169)

JF

Joe F.

Associate Professor of Law

> "It has helped us to keep our work well organized making it simple to tackle all tasks and meet projects objectives within the budgeted time frame."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6671230)

VR

Verified Reviewer

Project Manager

> "In remote work environments, tracking and managing tasks and team progress can be a daunting challenge."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___5076775)

Dionne Joy M.

Union Steward

> "Basecamp is excellent for file sharing and organization management and ease to use and provide excellent customer support"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7067848)

VR

Verified Reviewer

Product Owner

> "However, the user interface can be a bit overwhelming initially, and it may take some time to fully grasp all the features and functionalities."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___4874184)

JF

Joe F.

Associate Professor of Law

> "Its reporting features provide us with detailed reports that has all the insights we need to know about our projects."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6671230)

SM

Shreya M.

General Manager

> "I am sad that Basecamp does not have advanced GANTT or roadmaps that can pick tasks from multiple projects."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6036261)

VR

Verified Reviewer

Founder and freelancer

> "It keeps my freelance work organized and clutter-free."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7077804)

GM

Gavin M.

Technical Project Manager

> "There's a few small features missing, one of these is project management across multiple projects, we're not able to produce GANNT charts or assign..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___3524379)

Joe W.

Production Manager

> "We have fewer emails to everyone so we all stay on track more often."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7082392)

WS

War S.

PM

> "customer service is weak. "

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6325400)

Damian W.

Senior Director, Fundraising Technology

> "It helps me stay on top of my work and keep on track with deadlines."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6885376)

HJ

Heli J.

Computer Engineer

> "The platform imposes a rigid structure that may not align with every team's unique workflow."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___4858118)

RS

Radha S.

Legal Assistant

> "It’s designed to help teams stay organized without feeling overwhelmed."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7137033)

TM

Tina M.

Marketing Executive

> "It lacks advanced project management features compared to other tools and is a basic tool for project management."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6161485)

LG

Laura G.

Project Manager

> "It also has precise project progress tracking features that makes it easy to determine how far or close our projects are from completion."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6755934)

SS

Sara S.

Business Development Pharmaceutical and Healthcare

> "We have not seen any feature that does not meet our expectations."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6730082)

WP

Wes P.

Principal Software Engineer

> "The message board very nicely keeps team members updated without much effort."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7048336)

AV

Amanda V.

Administrative tech support customer service and more

> "Some of the Adminland features are a little tedious, such as assigning members projects."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6012518)

Abby L.

Senior Account Manager

> "Overall, it’s been valuable for keeping communication, project tasks, and file management in one place."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7014740)

KT

Kyle T.

Strategist

> "Message sorting and visualization in Basecamp 4 is worse than Basecamp 2 was."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___4968136)

SF

Syed F.

Software Engineer

> "I leveraged it to coordinate a cross-departmental effort, and the consolidated platform eliminated confusion and improved communication."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6690018)

Michael N.

Consultant

> "I have suppliers using all three versions, and I have to log in separately for each. When you have multiple projects, the project updates can be hard to..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___4107053)

VR

Verified Reviewer

Founder and freelancer

> "Basecamp is a fantastic project management hub for me as a freelancer."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7077804)

JD

Joy D.

Content Writing

> "A common concern I've come across is the lack of more advanced features that some users may be accustomed to in other project management tools."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___4952725)

Zack R.

Public Relations Specialist

> "Basecamp has amazing team communication functions that allow us to collaborate effectively during our team projects."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6707407)

NC

Nikoloz C.

CEO

> "This product's downside is the absence of certain features across all versions, which we found to be limiting."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6087332)

[View Reviews](https://www.capterra.com/p/56808/Basecamp/reviews/)

## User interface

4.19 (989)

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)

4.35 (14,411)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Agile Methodologies

120

Important

Bitrix24

Top features

45/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Agile Methodologies
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Billing & Invoicing
-   Budget Management
-   Calendar Management
-   Client Portal
-   Collaboration Tools
-   Commenting/Notes
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Feedback Management
-   File Sharing
-   Forecasting
-   Gantt/Timeline View
-   Generative AI
-   Idea Management
-   Issue Management
-   Kanban Board
-   Key Performance Indicators
-   Milestone Tracking
-   Mobile App
-   Multi-Channel Communication
-   Multiple Projects
-   Portfolio Management
-   Predictive Analytics
-   Prioritization
-   Productivity Analysis
-   Project Planning/Scheduling
-   Recurring Tasks
-   Remote Support
-   Reporting/Project Tracking
-   Resource Management
-   Risk Management
-   Tagging
-   Task Management
-   Testing/QA Management
-   Third-Party Integrations
-   Time & Expense Tracking
-   Traditional Methodologies
-   User Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/113540/Bitrix24/#features)

Basecamp

26/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Agile Methodologies
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Billing & Invoicing
-   Budget Management
-   Calendar Management
-   Client Portal
-   Collaboration Tools
-   Commenting/Notes
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Feedback Management
-   File Sharing
-   Forecasting
-   Gantt/Timeline View
-   Generative AI
-   Idea Management
-   Issue Management
-   Kanban Board
-   Key Performance Indicators
-   Milestone Tracking
-   Mobile App
-   Multi-Channel Communication
-   Multiple Projects
-   Portfolio Management
-   Predictive Analytics
-   Prioritization
-   Productivity Analysis
-   Project Planning/Scheduling
-   Recurring Tasks
-   Remote Support
-   Reporting/Project Tracking
-   Resource Management
-   Risk Management
-   Tagging
-   Task Management
-   Testing/QA Management
-   Third-Party Integrations
-   Time & Expense Tracking
-   Traditional Methodologies
-   User Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/56808/Basecamp/#features)

### Recognition

No recognitions have been awarded to Bitrix24

No recognitions have been awarded to Basecamp

### Deployment & support

Bitrix24

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Basecamp

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bitrix24

-   By Bitrix
-   Located in United States
-   Founded in 1998

Basecamp

-   By Basecamp
-   Located in United States
-   Founded in 1999

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[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[4.35 (14,411)](https://www.capterra.com/p/56808/Basecamp/reviews/)

vs

[monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,014)](https://www.capterra.com/p/147657/monday-com/reviews/)

$15/month

Price

$9/month

4.2

Features

4.5

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/56808-147657/Basecamp-vs-monday-com)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,352)](https://www.capterra.com/p/19319/JIRA/reviews/)

$69/month

Price

$7.91/month

4.3

Features

4.4

4.0

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/19319-113540/JIRA-vs-Bitrix24)

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[4.35 (14,411)](https://www.capterra.com/p/56808/Basecamp/reviews/)

vs

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,577)](https://www.capterra.com/p/158833/ClickUp/reviews/)

$15/month

Price

$10/month

4.2

Features

4.6

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/56808-158833/Basecamp-vs-ClickUp)