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Slack vs Basecamp: Which is a better fit?

Updated on January 17th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 1,348 reviews from Team Communication users.
% Fit
Missing features
Feature ratings
Email Management
NA
Workflow Management
4.5
Reminders
NA
Commenting/Notes
4.5
Reporting & Statistics
4.6
% Fit
Missing features
Not enough reviews
Feature ratings
Email Management
NA
Workflow Management
NA
Reminders
4.5
Commenting/Notes
4.5
Reporting & Statistics
4.1
User satisfaction
4.7
User reviews23,572
Ease of use
4.6
Functionality
4.6
Value for money
4.5
Customer support
4.4
4.3
User reviews14,469
Ease of use
4.3
Functionality
4.2
Value for money
4.2
Customer support
4.3
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Our customers range from two-person startups to Fortune 100 corporations. In fact, 77% of the Fortune 100 uses Slack.

Entrepreneurs, freelancers, small businesses (1-99 employees), and groups inside large organizations.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Cam M
Executive Director
5.0

Speaker 1: I'm Cam, senior director in our company, anywhere between 20 and 25 employees across the world at any given time. I couldn't go a day without Slack. That's five stars for me. Before Slack, we actually had to use two different software options. We used Sococo for our virtual meeting offices, and that served a purpose. It was good for a little bit, but then as we got bigger, we also had to use Skype. And so a natural progression was moving on from both of those into one that offered the same exact offerings, if not even more, and that was Slack. So previous to Slack, Sococo, Skype, and a couple other different instant messaging systems, all provided by Slack going forward. Everything from the pricing to the ease of deployment to how quickly we could get up and running, and just how generally available Slack is, whether it's desktop or the app, and from a mobile phone, you could have a web browser, anything you wanted to. You're never away from Slack, technically. And so, while that might not be a good thing for the work-life balance, it definitely made it much easier to deploy than anything else we researched, and we got forward. And now, it's just part of everyday life. The reason we chose Slack, one of them at least the biggest one was how quickly we could move everything from previous options or previous programs we used to deploy the day of. So I think that was on a scale of one to five, five being the easiest. It was a five. If not, even higher than that. It was as easy as possible to deploy Slack, get everything set up from our exec team, and then trickling it down. It took maybe a matter of a half hour to get everybody on board and inside of Slack, and it's still even faster now. So that was probably the biggest factor to getting us over to Slack in the initial phase. Recommending Slack, or if you're choosing between Slack and something else, just try the free version of Slack and understand that that is good enough to probably get you in the door and keep you in the door as well. The paid version and the other offerings from Slack make it even more integral to your business, so I would highly recommend giving it a shot. Just in general, the ease in which you could get started and the ease in which you could continue going forward without skipping a beat in your business needs, whatever your business needs might be, it's Slack and Slack going forward.

How Capterra sources reviews
View all video reviews
Reelika S
Coach
5.0

Reelika S.: Hi, I am Reelika from Design Dream Lifestyle. I'm a business strategist and coach, and I would give Basecamp five stars. Before using Basecamp, we really were just using Microsoft Excel spreadsheets, but the problem we ran into was the collaboration and the teamwork. Basecamp allowed us to collaborate virtually with our team from across the globe and to get the projects done. We chose Basecamp because we were looking for a software that would allow us to collaborate to work across the globe on different projects. For example, content management, virtual workshops, in-person workshops, and that software allowed us to spread out all the tasks while also keeping an eye on what's already done and what still needs to be accomplished. When we started with Basecamp, we took a look at the tutorials. And I have to say they were very straightforward, very easy to follow. There really is no room to make any mistakes. And you don't need a high-tech knowledge for that, so anybody can really use this. If you're thinking about using Basecamp, give it a try because if you have a team, especially virtually, that has different projects going on and you need to delegate, and you want to keep eye on what's already done and what still needs to be accomplished, that is a really good tool for that.

How Capterra sources reviews
View all video reviews
User interface
135003 video thumbnail}
1 Video
56808 video thumbnail}
1 Video
135003
5 screenshots
56808
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Slack

Top Features
27/36
  • Activity Dashboard
  • Calendar Sync
  • Customizable Branding
  • Data Import/Export
  • Email Management
  • File Management
  • Progress Tracking
  • Project Management
  • Reminders
  • Access Controls/Permissions
  • Activity/News Feed
  • Alerts/Notifications
  • API
  • Audio Calls
  • Calendar Management
  • Collaboration Tools
  • Commenting/Notes
  • Contact Management
  • Content Management
  • Discussions/Forums
  • Document Management
  • Drag & Drop
  • File Sharing
  • Meeting Management
  • @mentions
  • Mobile Access
  • Real-Time Chat
  • Real-Time Updates
  • Reporting & Statistics
  • Search/Filter
  • Single Sign On
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Video Conferencing
  • Workflow Management
See All features
Hide Team Communication Software Features -

Basecamp

26/36
Show Team Communication Software Features +
Slack
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Basecamp
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Slack
  • By Slack
  • Located in United States
  • Founded in 2014
Basecamp
  • By Basecamp
  • Located in United States
  • Founded in 1999
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