# Compare Basecamp vs Agile CRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Basecamp and Agile CRM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/56808-135148/Basecamp-vs-Agile-CRM

---

# Basecamp vs Agile CRM Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BasecampAgile CRM2/4 selected

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[4.3 (14,427)](https://www.capterra.com/p/56808/Basecamp/reviews/)

[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.1 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

[## Basecamp](https://www.capterra.com/p/56808/Basecamp/)[4.3 (14,427)](https://www.capterra.com/p/56808/Basecamp/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [14,427 reviews](#user-reviews)

Positive

12,619

Neutral

1,488

Negative

320

[## Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.1 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

Starting Price

$8.99

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [524 reviews](#user-reviews)

Positive

413

Neutral

62

Negative

49

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 37,359 reviews from project management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Task Management

4.4

Multiple Projects

4.6

Project Planning/Scheduling

4.3

Commenting/Notes

4.6

Workflow Management

4.4

60%Fit

Missing features

Feature ratings

Task Management

4.2

Multiple Projects

NA

Project Planning/Scheduling

4.3

Commenting/Notes

NA

Workflow Management

4.3

User satisfaction

User satisfaction

4.3

User reviews[14,427](https://www.capterra.com/p/56808/Basecamp/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.2

Customer support

4.3

User satisfaction

4.1

User reviews[524](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

Ease of use

4.0

Functionality

4.1

Value for money

4.1

Customer support

4.0

Price starts from

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Price starts from

$8.99Per Feature, Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Entrepreneurs, freelancers, small businesses, and groups inside large organizations.

Best for

Small to medium size businesses that require sales, marketing and service automation

## User reviews

Pros & cons

DM

Drew M.

CEO

> "Basecamp has been a reliable project management and client collaboration platform since the classic version, delivering consistent core functionality..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7159996)

SR

Samantha R.

Finance

> "It has limited customization, lacks advanced features, and can feel too simple for complex projects."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7150052)

SL

Sai L.

Assistantship

> "The intuitive interface seamlessly integrates message boards, to-do lists, and file sharing, which significantly reduces internal email clutter and keeps..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7164341)

MZ

Macaire Z.

Area Manager

> "The only annoying function is that it sent too many notifications to my inbox, and it was hard to ensure that I do not miss important information."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6857080)

RS

Radha S.

Legal Assistant

> "Overall, the biggest strength of Basecamp is how it reduces noise and complexity, making it especially effective for teams that value clear communication..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7137033)

MA

Mallory A.

Director of Operations

> "Not as customizable as some software, so if you need more depth, then it might not work well for your needs."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7178384)

RS

Radha S.

Legal Assistant

> "Overall, I found Basecamp to be a strong collaboration tool that works best for teams seeking simplicity, transparency, and reduced noise. While it’s not..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7137033)

GA

Gurjeev A.

Business Analyst

> "It's such a large, clunky system that it takes me 5-10 clicks to even post a single update."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7174232)

KA

Keir A.

Principal Engineer

> "This system provides the client with an opportunity to see their own, proof and marketing schedule, taking out a lot of phone calls."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7084517)

Gabby W.

Founder

> "Customization options are not as flexible as some other platforms"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7156402)

BB

Brad B.

Finance Director

> "Basecamp makes it easy to communicate with other employees within teams and groups all in one place, with a record of those communications in a place that..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7120934)

TS

Todd S.

VP of Sales and Marketing

> "The Basecamp app on my phone notifies me that there is a message, but for some reason this functionality is not available for the desktop version."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6856859)

VA

Vicky A.

Account Manager

> "Basecamp enabled Equatorial Insurance Brokers to centralize all communication and documents of teams, eschewing the disorganization of emails and..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7017486)

Eddy D.

President

> "The lack of subtasks and recurring tasks was a bit of a hassle since lots of our projects are repeatable processes."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7062275)

VA

Vicky A.

Account Manager

> "Users appreciate Basecamp's simple team collaboration and clean file sharing, making it easy for small insurance teams to quickly make client files..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7017486)

AG

Alison G.

Community development Pastor

> "Maybe that when we use consultants they use their camp and not ours and then Im in the wrong basecamp sometimes"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7139165)

HM

Harsh M.

COO

> "It provides areas where I can make to-do lists as well as upload, save, and distribute files to other team members."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7008165)

TS

Todd S.

VP of Sales and Marketing

> "The fact that a notification badge cannot be attached to the app icon when on computer is disappointing."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6856859)

Kai Z.

realtor

> "I liked how Basecamp kept all project communication, files, and tasks in one place — it helped reduce scattered emails and messages and I loved the simple,..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7068897)

NC

Natalie C.

Admissions Coordinator

> "Sometimes, I wish administration would only see the finished project and didn't comment on each step along the way."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7108400)

SL

Sai L.

Assistantship

> "It serves as an efficient 'single source of truth' for managing deliverables and timelines across various projects."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7164341)

AP

Ashish P.

Chief Marketing Officer

> "The file upload and sharing features are also a bit clunky."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6851587)

Norman M.

Partner, Digital

> "It takes a less is more approach to features, is very intuitive (which helps when on-boarding new people) and the logic of grouped to-do lists with..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6857603)

RF

Robert F.

Sales Representative

> "I didn't find several smalls apps integration to basecamp during my uses and that is its only disgrace"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7063920)

DM

Drew M.

CEO

> "The platform served as an effective personalized documentation and training center, with clients actively using every feature"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7159996)

Nicholas E.

Content Specialist

> "Basecamp loses notifications frequently, when I click on the them they are gone forever if I don't handle them right away."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6719876)

Matt S.

Activation Manager

> "It was a good tool when I was at a previous company where we collabed as a marketing department and shared large files we couldn't send over email."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7086844)

JS

Jon S.

Sales Manager

> "I dislike that sometimes it feels a bit too simple. If you need advanced tracking or custom views, you kind of hit a wall."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6808873)

MR

Matilda R.

Communications Coordinator

> "For the time I worked with it I found that we were able to successfully accomplish our projects but as our team and scope expanded, we ultimately out grew..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7149149)

Abby L.

Senior Account Manager

> "Sometimes we miss or lose track of important alerts."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7014740)

GS

Gabe S.

Senior Digital Strategist

> "Allows teams and departments to easily communicate and leverage as a repository important assets such as creative that can collectively be accessed,..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6746283)

TO

Toph O.

Operations

> "It felt less like a unified workspace and more like a collection of separate mini-tools loosely bundled together."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6825599)

AL

Antonella L.

Accountant

> "Implementation of the software in our organisation has fostered effective collaboration on various work spaces and ensured real-time tracking of task..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6601089)

McKaffui Aikins S.

Graphics Designer

> "Customer communication via the messaging board is problematic because it freezes and makes it difficult for users to send messages quickly, which wastes..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6022516)

RS

Radha S.

Legal Assistant

> "Minimal setup and maintenance – Projects can be created and managed quickly without complex configuration or customization."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7137033)

CV

Cory V.

Director of Operations

> "It was missing a few key features such as a reporting functionality"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6560304)

SR

Samantha R.

Finance

> "Basecamp keeps projects clear, it simplifies teamwork, and centralizes communication efficiently well."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7150052)

OA

Oluwalonimi A.

Project Manager

> "Also for group creation, you are unable to add or remove persons"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6812652)

RS

Radha S.

Legal Assistant

> "By limiting features to the essentials, Basecamp helped prevent over‑planning and micromanagement."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7137033)

VR

Verified Reviewer

Software Engineer

> "My main gripe with Basecamp is its cumbersome and challenging search function. While the calendar feature is useful, navigating the interface can be quite..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___4928290)

AP

Angela P.

Director

> "Basecamp is an absolutely fantastic resource for our team in creating and managing work flows, events, communication, and other programs."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7007335)

DD

Dutana D.

Marketing Specialist

> "The only downfall is the interface."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7069305)

CF

Claire F.

Lead of Supply Chain

> "There aren't a ton of options for customizing the templates, which keeps things simpler."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7076995)

DD

Dixit D.

Co-Founder

> "This often leads to miscommunication."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6884768)

RR

Rafa R.

Wed Developer

> "It’s easy to onboard new members and keeps all project communications and files in one place. While it lacks some advanced features and the pricing may be..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7037195)

SF

Syed F.

Software Engineer

> "Also, the interface is simple but somewhat dated compared with more modern tools."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6690018)

TS

Travis S.

Communications Director

> "Basecamp is a comprehensive, multi-layered project management solution that brought local and remote team members together in a very efficient way."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6796441)

AD

Amy D.

Senior Program Manager

> "it can be difficult to find a specific detail."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6870250)

Damian W.

Senior Director Fundraising Technology

> "Good for project management and assigning tasks to members of a project group."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7154675)

TO

Toph O.

Operations

> "It is very easy to lose messages and not a good list view to see previous messages."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6825599)

DM

Drew M.

CEO

> "Flat rate Pro Unlimited pricing is genuinely competitive and predictable for teams with large numbers of client users"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7159996)

SJ

Simon J.

Senior manager

> "It lacks advanced reporting features, which makes tracking project progress less detailed than I'd like."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6346614)

CS

Charles S.

Managing Director

> "It's become a single source of truth for our client projects, providing a one-stop shop for everything we typically send via email."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6883343)

FH

Fletcher H.

Renewable Energy Plant Specialist

> "Basecamp has never given us any troubles and there really lacks anything that does not suit our needs perfectly."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6718409)

Gabby W.

Founder

> "I like that it focuses on simplicity and team communication instead of adding too many unnecessary features."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7156402)

MM

Meghan M.

Clinical Research Coordinator

> "I do not like the fact that other projects (other than my own) are displayed on my profile as well as other individual's tasks that have no relation to my..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___4975169)

MA

Mallory A.

Director of Operations

> "Also great for team communication and simplifying processes without needing multiple tools."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7178384)

VR

Verified Reviewer

Project Manager

> "In remote work environments, tracking and managing tasks and team progress can be a daunting challenge."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___5076775)

AS

Adewale S.

HIO

> "It is one of those apps that has facilitated my project work collaboration in my early career days."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7077255)

SM

Shreya M.

General Manager

> "I am sad that Basecamp does not have advanced GANTT or roadmaps that can pick tasks from multiple projects."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6036261)

FR

Frank R.

Billing Specialist

> "Basecamp has introduced a serene organization to our project organization process at Kilarys."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7138521)

TM

Tina M.

Marketing Executive

> "It lacks advanced project management features compared to other tools and is a basic tool for project management."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6161485)

FH

Fletcher H.

Renewable Energy Plant Specialist

> "Basecamp also has amazing reporting functions that offer all the project insights we need to access our performances during projects."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6718409)

SS

Sara S.

Business Development Pharmaceutical and Healthcare

> "We have not seen any feature that does not meet our expectations."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6730082)

KK

Karanja K.

Managing Partner

> "On Basecamp everything is arranged well and it is an all-in-one platform that doesn't give me a hard time finding my way with the software."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6859095)

AV

Amanda V.

Administrative tech support customer service and more

> "Some of the Adminland features are a little tedious, such as assigning members projects."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6012518)

JL

Jeff L.

Marketing Consultant

> "Used for mostly small projects, feels like overkill for anything with minimal moving parts, so other tools such as trello might be more suitable for those,..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6659433)

KT

Kyle T.

Strategist

> "Message sorting and visualization in Basecamp 4 is worse than Basecamp 2 was."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___4968136)

BO

Bryanna O.

Office Manager

> "Our company really likes the fact that we can manage all of our projects in one area instead of having multiple different products."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6884244)

Michael N.

Consultant

> "I have suppliers using all three versions, and I have to log in separately for each. When you have multiple projects, the project updates can be hard to..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___4107053)

Zack R.

Public Relations Specialist

> "It has task planning features that allow us to plan our daily tasks and remain focused on achieving projects objectives."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6707407)

JD

Joy D.

Content Writing

> "A common concern I've come across is the lack of more advanced features that some users may be accustomed to in other project management tools."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___4952725)

JF

Joe F.

Associate Professor of Law

> "It has helped us to keep our work well organized making it simple to tackle all tasks and meet projects objectives within the budgeted time frame."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6671230)

NC

Nikoloz C.

CEO

> "This product's downside is the absence of certain features across all versions, which we found to be limiting."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6087332)

GA

Gurjeev A.

Business Analyst

> "That's really cool because most platforms will crash when you try to upload a heavy pdf."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7174232)

NB

Newkirk B.

Public Services Librarian

> "Sometimes it's hard to find the original message in order to reply to the appropriate person's comment."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6027195)

AW

Amber W.

Marketing Project Manager

> "I could easily integrate shopper marketing tools."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7166596)

CS

Cara S.

Paralegal

> "Additionally, the dashboard is not user friendly and tricks you into thinking there are only certain new documents in the project when in fact if you click..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___4189815)

Gabby W.

Founder

> "Great communication tools that reduce back-and-forth emails"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7156402)

Thomas S.

AGENCY OWNER

> "Notifications, I always felt like my phone was going off but if I limited notifications I felt like I'd miss something"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6060436)

[View Reviews](https://www.capterra.com/p/56808/Basecamp/reviews/)

MS

Muadzam S.

Area Manager

> "It provides solid security and lets our team manage leads, tasks, and collaboration from one easy platform."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7047889)

FK

Farman K.

Software Developer

> "Many users mention glitches, slowdowns, and other issues with automations or integrations from time to time, which get irritating..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7051973)

MS

Muadzam S.

Area Manager

> "Real-time collaboration and automated workflows boost productivity and make managing multiple locations much easier."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7047889)

DS

D S.

other

> "Unbelievable response to put garbage data into a CRM as a work around which then negates nearly all the other functionality e.g.,..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6141563)

AaM

Alfiya ashfaque M.

Software Engineer - QA

> "I have used this for a year and a half and it is pretty good platform to use if you are a sales guy. Since I belong to the..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___6670464)

Ana Paula E.

Environmental Consultant

> "It also lacks some functions such as project management, something that certain competencies do have."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6025702)

FK

Farman K.

Software Developer

> "This unified view helps teams move faster on opportunities and maintain better relationships without juggling multiple separate tools."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7051973)

AL

Aaron L.

President

> "I'm now unable to send even regular text-only emails from our company's gmail account to any yahoo account, regardless of the number..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3908131)

Marko S.

Administrator

> "All tasks sorted and we actually made profit using it, unparalleled task management being the top feature."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7022187)

MB

Michael B.

Founder

> "Such a good price for great features and a good UI. But some glitches prevent me from using it any longer."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6159532)

MB

Mark B.

Owner

> "This CRM offers so many options it can feel a bit overwhelming to use but their customer support were also very helpful."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7006874)

MP

Mike P.

President

> "Cannot develop a long-range program without running into the limits on "nodes" per sequence or number of sequences."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3811955)

Gina S.

Process Management Analyst

> "From the mobile application we can manage our email or website marketing without resorting to complex systems, I like the simple..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6190614)

Minsu K.

CEO

> "The help files and tutorials were of poor quality and were not always maintained up to date with changes in the software's layout,..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4416145)

Caleb T.

Mechanical Engineer

> "I use it every day, and once you get the hang of the workflow, it is pretty helpful."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7010856)

TJ

Timo J.

marketing expert

> "Also not using it's full potential, seems difficult."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6040958)

Marko S.

Administrator

> "All thanks to Agile and its features."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7022187)

Almodyr B.

Data Analyst

> "The least I like about Agile CRM is that it can be difficult to use for new users and that the interface can be a little confusing."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4616610)

Marko S.

Administrator

> "Unique and absolutely CRM that we will use a a paid version - yes, it is that great."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7022187)

JD

Jasmine D.

manager

> "you also cannot download your campaigns and have to apistakingly go through and either have a replacement app ready or post..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3562127)

PK

Petteri K.

Coach

> "The best thing about Agile CRM is the combination of CRM and marketing features, along with its very competitive pricing."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6106461)

TJ

Timo J.

marketing expert

> "It was bit difficult to use and to deploy."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6040958)

VR

Verified Reviewer

HR

> "I can easily customize the CRM to suit my specific needs and workflows, ensuring that I have the most effective tools at my disposal...."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4790693)

Michael M.

Loan Consultant

> "It can be a bit on the tedious side to customize and set up."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4382434)

VR

Verified Reviewer

IT Recruiter

> "This platform provides an extensive array of functionalities, such as automated email campaigns and customizable dashboards, that..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4797526)

ZM

Zandrich M.

CMO/COO

> "Although it would be difficult to find fault with Agile on the surface, Agile CRM lacks integration with a few niche APIs we happen..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3522436)

Sunitha H.

NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR

> "Its user-friendly design and array of features, such as email marketing, sales automation, customer service, and a mobile app, make..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4622494)

CS

Chiara S.

Consulente freelance

> "You buy the solution, you pay a solution and then clicking here and there you just realize you didn't buy the all package because..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3207622)

Marko S.

Administrator

> "Customer support is amazing amd"

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7022187)

SP

Shekhar P.

Digital Marketing

> "Always has server delay issue, did not send emails to contacts just shows email sent in activities."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3142602)

CD

Chris D.

Specialist

> "Agile CRM offers powerful automation features, such as lead scoring, email campaigns, and workflow automation."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4699940)

JD

Jasmine D.

manager

> "Then when i wanted to cancel they wouldn't call me to cancel (they require a phone call to cancel) and charged me ANOTHER month."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3562127)

VR

Verified Reviewer

Assistant Professor Pediatric

> "It offers an intuitive interface, robust customization, advanced reporting, seamless integrations, powerful automation, mobile..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4807926)

Marija Š.

Customer Success Manager

> "Features like bulk actions based on contact name / email, selecting unsubscribed contacts from the campaign reports tab etc. are..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___2691870)

DC

Divaldo C.

CEO

> "I had integrated the agile CRM with facebook and since we had ads running to capture leads, it was spectacular, because the..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4460808)

LM

Lee M.

Managing Partner

> "They blame this on an internal API Key issue - again been weeks on something as simple as resetting your password."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3282142)

VR

Verified Reviewer

Tech consultant

> "Our organization relies heavily on Agile CRM for daily operations, as it's utilized across all departments to handle various tasks,..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4772551)

LM

Lee M.

Managing Partner

> "Used to use heavily (20,000+ contacts) but it'd become such a broken product I wouldn't recommend it to even the smallest of users."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3282142)

VR

Verified Reviewer

IT Recruiter

> "Agile CRM stands out as a remarkable CRM platform that empowers businesses to efficiently handle customer relationships and sales."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4797526)

EE

Emre E.

CEO

> "After 2 years, I saw 3 unauthorized charges from agilecrm from my credit card."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3185286)

VR

Verified Reviewer

Senior Software Engineer

> "Moreover, the extensive range of features available is unmatched, and the ability to automate repetitive tasks has been a real..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4777654)

CS

Chiara S.

Consulente freelance

> "There are also so many other bugs not solved from months like the Facebook integration..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3207622)

VR

Verified Reviewer

Senior Software Engineer

> "We can track the work done by every individual easily and also we can micro manage our project."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4252930)

JD

Jasmine D.

manager

> "Over the last year the campaigns stopped sending emails and the last 6 months they stopped sending altogether."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3562127)

Sunitha H.

NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR

> "I have found it to be a great tool for managing customer relationships, automating marketing tasks and tracking leads."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4622494)

CS

Chiara S.

Consulente freelance

> "All the flows are compromised by the campaigns not sent."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3207622)

Mohammadd S.

Hr

> "I had a good time working with agile crm For my email marketing and tracking and helped me in my business"

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4786837)

JM

Jack M.

CEO

> "The product not working was bad enough and the inflexible service was the icing on the cake."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3526044)

Mansur S.

Product Manager

> "Additionally, the lead scoring feature makes it easier to prioritize leads based on their behavior."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4322827)

AL

Aaron L.

President

> "Setup is confusing."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3908131)

Sunitha H.

NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR

> "Agile CRM is an ideal CRM for small business owners and professionals looking for an easy-to-use tool to help manage their customer..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4622494)

MK

Matthew K.

adfdas

> "Frustrating."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4570972)

Mansur S.

Product Manager

> "Additionally, it offers a range of pricing plans to suit different business needs."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4322827)

AL

Amanda L.

Consultant

> "This is a BIG con! If you are in Australia, prepare for repeat 4am phone calls from their sales team and agents who clearly do not..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___2802024)

VR

Verified Reviewer

Senior Software Engineer

> "We can easily track all our project related tasks and all."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4252930)

KK

Kimberly K.

Head of Investor Relations

> "Querying on groups of people is inconsistent and inaccurate."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3414495)

VR

Verified Reviewer

US IT Recruiter

> "The process of setting up an account is simple and hassle-free, and the level of customer support provided is exceptional."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4799538)

KK

Kimberly K.

Head of Investor Relations

> "I was regularly trying to get customer support to find me answers but they were never able to solve my problem."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3414495)

VR

Verified Reviewer

HR

> "The user interface is straightforward and easy to use, making it a breeze to navigate through the platform. But what really impressed..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4790693)

JD

Jasmine D.

manager

> "They refused to give me any compensation for all the months of their product not working."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3562127)

LM

Lee M.

Managing Partner

> "Agile CRM at one point was a great reasonably-priced solution for start-ups looking for basic contact management with some campaign..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3282142)

SW

Sam W.

Marketing Manager

> "Multiple issues with email deliverability."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3584071)

CD

Chris D.

Specialist

> "These features can help businesses save time and increase productivity."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4699940)

MS

Maria S.

Co-Founder

> "Support is terrible; email sending is spotty at best."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3302041)

VR

Verified Reviewer

Technical Lead

> "We can micro manage tasks using Agile ."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4262896)

SW

Sam W.

Marketing Manager

> "Doesn't deliver on the majority of promises it makes."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3584071)

VR

Verified Reviewer

Technical Lead

> "The main goal of Agile CRM is improve business relationship ."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4262896)

GM

Graham M.

Director

> "So its solid if you want a cheap option but I have just had a terrible time of late."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3103078)

VR

Verified Reviewer

Assistant Professor Pediatric

> "I am highly impressed with Agile CRM as a comprehensive customer relationship management solution."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4807926)

VR

Verified Reviewer

CEO

> "Hopelessly bad - we changed over a year ago and cannot get the payments suspended"

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3349421)

Michael M.

Loan Consultant

> "the customizations and integrations are fantastic. "

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4382434)

LM

Lee M.

Managing Partner

> "It has no reliability at this point."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3282142)

VR

Verified Reviewer

Senior Software Engineer

> "With minimal amount we can easily maintain our project."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4252930)

JM

Jack M.

CEO

> "I don't have time to do that I just wanted to cancel the plan."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3526044)

Valor L.

Growth Manager

> "Agile CRM honestly does well, except its ui/ux is not very friendly, and I get lost quite often, and there's lots of tabs and..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3290014)

Valor L.

Growth Manager

> "Unfortunately, I just want things simple for my simple brain."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3290014)

VR

Verified Reviewer

CTO

> "I recently switched to agilecrm after trying out several CRMs and I couldn't be happier."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4512016)

AL

Amanda L.

Consultant

> "I am gobsmacked that a global company with a product of this quality, can't get their timezone planner better organised. "

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___2802024)

KK

Kimberly K.

Head of Investor Relations

> "From the beginning, Agile was an inflexible tool that I managed to use for the very simple tasks of sending out newsletter and other..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3414495)

TT

Theo T.

Director

> "It makes emails look as if they are sent in bulk via a robot."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___2773463)

[View Reviews](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

## User interface

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)

4.35 (14,427)

[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)

4.12 (524)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Agile Methodologies

120

Important

Basecamp

26/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Agile Methodologies
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Billing & Invoicing
-   Budget Management
-   Calendar Management
-   Client Portal
-   Collaboration Tools
-   Commenting/Notes
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Feedback Management
-   File Sharing
-   Forecasting
-   Gantt/Timeline View
-   Generative AI
-   Idea Management
-   Issue Management
-   Kanban Board
-   Key Performance Indicators
-   Milestone Tracking
-   Mobile App
-   Multi-Channel Communication
-   Multiple Projects
-   Portfolio Management
-   Predictive Analytics
-   Prioritization
-   Productivity Analysis
-   Project Planning/Scheduling
-   Recurring Tasks
-   Remote Support
-   Reporting/Project Tracking
-   Resource Management
-   Risk Management
-   Tagging
-   Task Management
-   Testing/QA Management
-   Third-Party Integrations
-   Time & Expense Tracking
-   Traditional Methodologies
-   User Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/56808/Basecamp/#features)

Agile CRM

Top features

29/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Agile Methodologies
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Billing & Invoicing
-   Budget Management
-   Calendar Management
-   Client Portal
-   Collaboration Tools
-   Commenting/Notes
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Feedback Management
-   File Sharing
-   Forecasting
-   Gantt/Timeline View
-   Generative AI
-   Idea Management
-   Issue Management
-   Kanban Board
-   Key Performance Indicators
-   Milestone Tracking
-   Mobile App
-   Multi-Channel Communication
-   Multiple Projects
-   Portfolio Management
-   Predictive Analytics
-   Prioritization
-   Productivity Analysis
-   Project Planning/Scheduling
-   Recurring Tasks
-   Remote Support
-   Reporting/Project Tracking
-   Resource Management
-   Risk Management
-   Tagging
-   Task Management
-   Testing/QA Management
-   Third-Party Integrations
-   Time & Expense Tracking
-   Traditional Methodologies
-   User Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/135148/Agile-CRM/#features)

### Recognition

Basecamp is recognized as a top-rated tool in 5 Capterra Shortlist reports

Agile CRM is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Basecamp

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Agile CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Basecamp

-   By Basecamp
-   Located in United States
-   Founded in 1999

Agile CRM

-   By Agile CRM
-   Located in India
-   Founded in 2012

## Popular Comparisons

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[4.35 (14,427)](https://www.capterra.com/p/56808/Basecamp/reviews/)

vs

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[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[4.35 (14,427)](https://www.capterra.com/p/56808/Basecamp/reviews/)

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4.3

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4.1

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4.0

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[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[4.35 (14,427)](https://www.capterra.com/p/56808/Basecamp/reviews/)

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Features

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4.3

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[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.12 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

vs

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4.1

Features

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4.0

Ease of Use

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[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[4.35 (14,427)](https://www.capterra.com/p/56808/Basecamp/reviews/)

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4.3

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[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.12 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

vs

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4.1

Features

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4.0

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/135148-184581/Agile-CRM-vs-Asana-PM)

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[4.35 (14,427)](https://www.capterra.com/p/56808/Basecamp/reviews/)

vs

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/)

$15/month

Price

$9/month

4.2

Features

4.5

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/56808-147657/Basecamp-vs-monday-com)

[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.12 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,558)](https://www.capterra.com/p/211559/Trello/reviews/)

$8.99

Price

$5/month

4.1

Features

4.3

4.0

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/135148-211559/Agile-CRM-vs-Trello)

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[4.35 (14,427)](https://www.capterra.com/p/56808/Basecamp/reviews/)

vs

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,604)](https://www.capterra.com/p/158833/ClickUp/reviews/)

$15/month

Price

$10/month

4.2

Features

4.6

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/56808-158833/Basecamp-vs-ClickUp)

[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.12 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

vs

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,604)](https://www.capterra.com/p/158833/ClickUp/reviews/)

$8.99

Price

$10/month

4.1

Features

4.6

4.0

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/135148-158833/Agile-CRM-vs-ClickUp)