---
title: "Compare Basecamp vs Confluence 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Basecamp and Confluence based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/56808-136446/Basecamp-vs-Confluence"
page_type: "comparison"
language: "en"
---

# Basecamp vs Confluence Features and Cost Comparison

Last updated September 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BasecampConfluence2/4 selected

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[4.4 (14,448)](https://www.capterra.com/p/56808/Basecamp/reviews/)

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

[## Basecamp](https://www.capterra.com/p/56808/Basecamp/)[4.4 (14,448)](https://www.capterra.com/p/56808/Basecamp/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [14,448 reviews](#user-reviews)

Positive

12,641

Neutral

1,487

Negative

320

[## Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

Starting Price

$5.42/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [3,720 reviews](#user-reviews)

Positive

3,441

Neutral

245

Negative

34

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

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* * *

Starting Price

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Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

82%

of reviewers  
rated it above 4 stars

* * *

### Zoho Projects

4.5 (872)

* * *

Starting Price

$4.00

Per User,Per Month

Free Trial

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* * *

User rating

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of reviewers  
rated it above 4 stars

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Highest Rated

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of reviewers  
rated it above 4 stars

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### Smartsheet

4.5 (3,557)

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rated it above 4 stars

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 12,177 reviews from project management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Commenting/Notes

4.6

Customizable Fields

NA

Activity Dashboard

4.2

Collaboration Tools

4.4

Access Controls/Permissions

4.5

72%Fit

Missing features

Feature ratings

Commenting/Notes

4.5

Customizable Fields

NA

Activity Dashboard

4.5

Collaboration Tools

4.5

Access Controls/Permissions

4.4

User satisfaction

User satisfaction

4.4

User reviews[14,448](https://www.capterra.com/p/56808/Basecamp/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.2

Customer support

4.3

User satisfaction

4.5

User reviews[3,720](https://www.capterra.com/p/136446/Confluence/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Price starts from

$5.42Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Entrepreneurs, freelancers, small businesses, and groups inside large organizations.

Best for

Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers.

## User reviews

Pros & cons

DM

Drew M.

CEO

> "Basecamp has been a reliable project management and client collaboration platform since the classic version, delivering consistent core..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7159996)

SR

Samantha R.

Finance

> "It has limited customization, lacks advanced features, and can feel too simple for complex projects."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7150052)

SL

Sai L.

Assistantship

> "The intuitive interface seamlessly integrates message boards, to-do lists, and file sharing, which significantly reduces internal email..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7164341)

MA

Mallory A.

Director of Operations

> "Not as customizable as some software, so if you need more depth, then it might not work well for your needs."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7178384)

RS

Radha S.

Legal Assistant

> "Overall, the biggest strength of Basecamp is how it reduces noise and complexity, making it especially effective for teams that value clear..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7137033)

GA

Gurjeev A.

Business Analyst

> "It's such a large, clunky system that it takes me 5-10 clicks to even post a single update."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7174232)

RS

Radha S.

Legal Assistant

> "Overall, I found Basecamp to be a strong collaboration tool that works best for teams seeking simplicity, transparency, and reduced noise...."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7137033)

Gabby W.

Founder

> "Customization options are not as flexible as some other platforms"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7156402)

BB

Brad B.

Finance Director

> "Basecamp makes it easy to communicate with other employees within teams and groups all in one place, with a record of those communications..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7120934)

Eddy D.

President

> "The lack of subtasks and recurring tasks was a bit of a hassle since lots of our projects are repeatable processes."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7062275)

ER

Erica R.

Assitant PM

> "Easy and safe client sharing features that let you toggle visibility on specific items, keeping client communication organized in one..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7187717)

MZ

Macaire Z.

Area Manager

> "The only annoying function is that it sent too many notifications to my inbox, and it was hard to ensure that I do not miss important..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6857080)

VA

Vicky A.

Account Manager

> "Basecamp enabled Equatorial Insurance Brokers to centralize all communication and documents of teams, eschewing the disorganization of..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7017486)

AG

Alison G.

Community development Pastor

> "Maybe that when we use consultants they use their camp and not ours and then Im in the wrong basecamp sometimes"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7139165)

VA

Vicky A.

Account Manager

> "Users appreciate Basecamp's simple team collaboration and clean file sharing, making it easy for small insurance teams to quickly make..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7017486)

RF

Robert F.

Sales Representative

> "I didn't find several smalls apps integration to basecamp during my uses and that is its only disgrace"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7063920)

Kai Z.

realtor

> "I liked how Basecamp kept all project communication, files, and tasks in one place — it helped reduce scattered emails and messages and I..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7068897)

TS

Todd S.

VP of Sales and Marketing

> "The Basecamp app on my phone notifies me that there is a message, but for some reason this functionality is not available for the desktop..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6856859)

KA

Keir A.

Principal Engineer

> "This system provides the client with an opportunity to see their own, proof and marketing schedule, taking out a lot of phone calls."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7084517)

NE

Nicholas E.

Content Specialist

> "Basecamp loses notifications frequently, when I click on the them they are gone forever if I don't handle them right away."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6719876)

SL

Sai L.

Assistantship

> "It serves as an efficient 'single source of truth' for managing deliverables and timelines across various projects."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7164341)

JS

Jon S.

Sales Manager

> "I dislike that sometimes it feels a bit too simple. If you need advanced tracking or custom views, you kind of hit a wall."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6808873)

DM

Drew M.

CEO

> "The platform served as an effective personalized documentation and training center, with clients actively using every feature"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7159996)

Abby L.

Senior Account Manager

> "Sometimes we miss or lose track of important alerts."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7014740)

MR

Matilda R.

Communications Coordinator

> "For the time I worked with it I found that we were able to successfully accomplish our projects but as our team and scope expanded, we..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7149149)

TO

Toph O.

Operations

> "It felt less like a unified workspace and more like a collection of separate mini-tools loosely bundled together."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6825599)

GS

Gabe S.

Senior Digital Strategist

> "Allows teams and departments to easily communicate and leverage as a repository important assets such as creative that can collectively be..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6746283)

TS

Todd S.

VP of Sales and Marketing

> "The fact that a notification badge cannot be attached to the app icon when on computer is disappointing."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6856859)

AL

Antonella L.

Accountant

> "Implementation of the software in our organisation has fostered effective collaboration on various work spaces and ensured real-time..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6601089)

McKaffui Aikins S.

Graphics Designer

> "Customer communication via the messaging board is problematic because it freezes and makes it difficult for users to send messages quickly,..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6022516)

RS

Radha S.

Legal Assistant

> "Minimal setup and maintenance – Projects can be created and managed quickly without complex configuration or customization."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7137033)

NC

Natalie C.

Admissions Coordinator

> "Sometimes, I wish administration would only see the finished project and didn't comment on each step along the way."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7108400)

SR

Samantha R.

Finance

> "Basecamp keeps projects clear, it simplifies teamwork, and centralizes communication efficiently well."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7150052)

AP

Ashish P.

Chief Marketing Officer

> "The file upload and sharing features are also a bit clunky."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6851587)

RS

Radha S.

Legal Assistant

> "By limiting features to the essentials, Basecamp helped prevent over‑planning and micromanagement."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7137033)

CV

Cory V.

Director of Operations

> "It was missing a few key features such as a reporting functionality"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6560304)

HM

Harsh M.

COO

> "It provides areas where I can make to-do lists as well as upload, save, and distribute files to other team members."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7008165)

OA

Oluwalonimi A.

Project Manager

> "Also for group creation, you are unable to add or remove persons"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6812652)

RR

Rafa R.

Wed Developer

> "It’s easy to onboard new members and keeps all project communications and files in one place. While it lacks some advanced features and the..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7037195)

DD

Dutana D.

Marketing Specialist

> "The only downfall is the interface."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7069305)

TS

Travis S.

Communications Director

> "Basecamp is a comprehensive, multi-layered project management solution that brought local and remote team members together in a very..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6796441)

SF

Syed F.

Software Engineer

> "Also, the interface is simple but somewhat dated compared with more modern tools."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6690018)

Damian W.

Senior Director Fundraising Technology

> "Good for project management and assigning tasks to members of a project group."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7154675)

TO

Toph O.

Operations

> "It is very easy to lose messages and not a good list view to see previous messages."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6825599)

Norman M.

Partner, Digital

> "It takes a less is more approach to features, is very intuitive (which helps when on-boarding new people) and the logic of grouped to-do..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6857603)

SJ

Simon J.

Senior manager

> "It lacks advanced reporting features, which makes tracking project progress less detailed than I'd like."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6346614)

DM

Drew M.

CEO

> "Flat rate Pro Unlimited pricing is genuinely competitive and predictable for teams with large numbers of client users"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7159996)

FH

Fletcher H.

Renewable Energy Plant Specialist

> "Basecamp has never given us any troubles and there really lacks anything that does not suit our needs perfectly."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6718409)

Gabby W.

Founder

> "I like that it focuses on simplicity and team communication instead of adding too many unnecessary features."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7156402)

DD

Dixit D.

Co-Founder

> "This often leads to miscommunication."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6884768)

MA

Mallory A.

Director of Operations

> "Also great for team communication and simplifying processes without needing multiple tools."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7178384)

VR

Verified Reviewer

Project Manager

> "In remote work environments, tracking and managing tasks and team progress can be a daunting challenge."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___5076775)

Matt S.

Activation Manager

> "It was a good tool when I was at a previous company where we collabed as a marketing department and shared large files we couldn't send..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7086844)

SM

Shreya M.

General Manager

> "I am sad that Basecamp does not have advanced GANTT or roadmaps that can pick tasks from multiple projects."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6036261)

FR

Frank R.

Billing Specialist

> "Basecamp has introduced a serene organization to our project organization process at Kilarys."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7138521)

AD

Amy D.

Senior Program Manager

> "it can be difficult to find a specific detail."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6870250)

FH

Fletcher H.

Renewable Energy Plant Specialist

> "Basecamp also has amazing reporting functions that offer all the project insights we need to access our performances during projects."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6718409)

TM

Tina M.

Marketing Executive

> "It lacks advanced project management features compared to other tools and is a basic tool for project management."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6161485)

JL

Jeff L.

Marketing Consultant

> "Used for mostly small projects, feels like overkill for anything with minimal moving parts, so other tools such as trello might be more..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6659433)

SS

Sara S.

Business Development Pharmaceutical and Healthcare

> "We have not seen any feature that does not meet our expectations."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6730082)

Zack R.

Public Relations Specialist

> "It has task planning features that allow us to plan our daily tasks and remain focused on achieving projects objectives."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6707407)

AV

Amanda V.

Administrative tech support customer service and more

> "Some of the Adminland features are a little tedious, such as assigning members projects."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6012518)

JF

Joe F.

Associate Professor of Law

> "It has helped us to keep our work well organized making it simple to tackle all tasks and meet projects objectives within the budgeted time..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6671230)

Michael N.

Consultant

> "I have suppliers using all three versions, and I have to log in separately for each. When you have multiple projects, the project updates..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___4107053)

GA

Gurjeev A.

Business Analyst

> "That's really cool because most platforms will crash when you try to upload a heavy pdf."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7174232)

NC

Nikoloz C.

CEO

> "This product's downside is the absence of certain features across all versions, which we found to be limiting."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6087332)

AP

Angela P.

Director

> "Basecamp is an absolutely fantastic resource for our team in creating and managing work flows, events, communication, and other programs."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7007335)

NB

Newkirk B.

Public Services Librarian

> "Sometimes it's hard to find the original message in order to reply to the appropriate person's comment."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6027195)

CF

Claire F.

Lead of Supply Chain

> "There aren't a ton of options for customizing the templates, which keeps things simpler."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7076995)

CS

Cara S.

Paralegal

> "Additionally, the dashboard is not user friendly and tricks you into thinking there are only certain new documents in the project when in..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___4189815)

AW

Amber W.

Marketing Project Manager

> "I could easily integrate shopper marketing tools."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7166596)

Thomas S.

AGENCY OWNER

> "Notifications, I always felt like my phone was going off but if I limited notifications I felt like I'd miss something"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6060436)

Gabby W.

Founder

> "Great communication tools that reduce back-and-forth emails"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7156402)

JS

Joe S.

EVP Live Project Development

> "Not great for those with visual, graphic or pictorial learning and memory styles. "

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6166436)

JF

Joe F.

Associate Professor of Law

> "Its reporting features provide us with detailed reports that has all the insights we need to know about our projects."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6671230)

YB

Yan B.

Financial

> "One drawback is the absence of a built-in time-tracking feature, which may be essential for organizations that rely heavily on tracking..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___4796483)

ET

Elena T.

Creative Copywriter

> "the customer support answers your questions in less than 48h so I appreciate it."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7169926)

FY

Frusquin Y.

Project manager

> "The mobile application lacks some features I think it should reduce the price a bit"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___5033445)

ET

Elena T.

Creative Copywriter

> "You can also invite your whole team easily and tag them."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7169926)

VR

Verified Reviewer

Executive Director

> "The default for the notification feature is to receive emails with all of the updates. If participants don't change this preference..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___4206258)

Mai M.

Managing Director

> "The platform implementation was seamless and user friendly!"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7104589)

DD

Dutana D.

Marketing Specialist

> "The only downfall is the interface."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7069305)

IM

Idowu M.

Senior Analyst Team Lead

> "Basecamp’s greatest strength is its intuitive,clean, and opinionated interface."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7003118)

SF

Syed F.

Software Engineer

> "Also, the interface is simple but somewhat dated compared with more modern tools."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6690018)

SH

Saleem H.

Project Development Officer

> "It has a User-friendly interface and it is an easy to use platform."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6721168)

ML

Maxime L.

Communication

> "Sometimes the interface is a bit slow but maybe it's because my computer needs to be changed!"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6155756)

Bodamer T.

Foreign Language and Localization Administrator

> "It has a simple and simply designed user interface which makes it easy to use."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6142763)

Deanna S.

Director

> "The one thing I personally didn't like was it felt a bit of a clunky interface and was not exactly easy to start using, took a while to..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6174383)

Faisal Faruque R.

Digital Marketing Analyst

> "I can automate my tasks on Basecamp by using popular integration services and those work seamlessly with Basecamp."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___3266758)

RF

Robert F.

Sales Representative

> "I didn't find several smalls apps integration to basecamp during my uses and that is its only disgrace"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7063920)

MM

Mary M.

Computer Technician

> "I like that it can be integrated with other popular tools."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___3232821)

KT

Keith T.

Sr Software Engineer

> "hard to integrate, hard to login, hard to keep track of things, had to live in there to see what was happening and that was not ideal"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___4123463)

BK

Basit K.

Recruitment Specialist

> "It is so far the best tool integrated with different features"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___3732075)

CD

Corey D.

Superintendent

> "It is not integrated with procore or other construction softwares"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___4230162)

Charitha M.

Team Lead

> "it can integrate with wide variety of other platforms as well"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___2686490)

VR

Verified Reviewer

Software developer

> "Integration is not very great, compared with other similar tools (eg wordpress)."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___4185896)

HHW

Hsiang-Hua W.

counselor

> "It was okay, I do wish they can simplify some of the functions to make it more user friendly."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6765867)

AD

Amy D.

Senior Program Manager

> "it can be difficult to find a specific detail."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6870250)

MB

Mary B.

Manager

> "It is so easy to learn and use"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6716641)

ND

Nora D.

Director of Membership

> "Using BaseCamp was not very straightforward to me at first, I found the ease of using it a little confusing at first."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6026713)

MW

Matthew W.

Automation Manager

> "It's easy to use in groups across all ages."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6017956)

JM

Jaroth M.

Student

> "When you start with this program it's a little bit hard or difficult to understand some functions and some tools that you need to use, you..."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___3498562)

TR

Thulasi R.

Recruiter

> "the simple UI and multiple options are easy to learn for begineers better to do work on time at understandable software"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___3849117)

VR

Verified Reviewer

Junior Mining Engineer

> "The functionalities are very basic."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___3818796)

AW

Amber W.

Marketing Project Manager

> "I could easily integrate shopper marketing tools."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7166596)

AG

Alison G.

Community development Pastor

> "Maybe that when we use consultants they use their camp and not ours and then Im in the wrong basecamp sometimes"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7139165)

ET

Elena T.

Creative Copywriter

> "the customer support answers your questions in less than 48h so I appreciate it."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7169926)

DD

Dixit D.

Co-Founder

> "This often leads to miscommunication."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6884768)

SF

Syed F.

Software Engineer

> "I leveraged it to coordinate a cross-departmental effort, and the consolidated platform eliminated confusion and improved communication."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6690018)

WS

War S.

PM

> "customer service is weak. "

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6325400)

Jerra L M.

Stylist

> "With Basecamp we have been able to achieve an appointment scheduling system for the betterment our service delivery to our clients"

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6185290)

Leah C.

Virtual Assistant

> "The only negative I have found with Basecamp is that it doesn't offer invoicing or much to do in way of reporting tools."

[See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___3185813)

[View Reviews](https://www.capterra.com/p/56808/Basecamp/reviews/)

Hadi B.

Product Coordinator

> "In addition, Confluence has great collaboration features, such as inline comments, version history, and page permissions; therefore, teams can collaborate..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136866)

Enguerran M.

Fullstack web developer

> "The page editor software becomes difficult to use when users try to create complex page designs that include multiple levels of table structures which..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136596)

LH

Leslie H.

Founder

> "It gives you a bunch of useful tools like templates, page history, comments, mentions, permissions, and real-time collaboration, so it works well for..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7203105)

RV

Rakhi V.

QA Lead

> "Page management also becomes harder to maintain over time as spaces grow, and without strict team discipline around naming and organization, things can..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7134416)

Denis M.

Recruiter

> "It’s an powerful tool for team collaboration, and once you start plugging in AI tools to create custom workflows, it gets even better. But I have to take..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7140518)

Enguerran M.

Fullstack web developer

> "The search functionality operates with two main drawbacks because users must already know the exact page title to complete their searches."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136596)

Craig M.

It infrastructure engineer

> "It made collaboration easy by allowing teams to create, share, and update information in real time, ensuring everyone had access to the latest..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7170717)

EA

Estrella A.

Software Engineer

> "The built-in search algorithm can be deeply frustrating; it frequently surfaces old, archived pages instead of the latest documentation."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7182465)

TD

Tom D.

Support Executive

> "It makes it much easier to keep documentation, project work, and service-related information connected in one place, which helps reduce duplication and..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7175041)

OM

Oliver M.

Cloud Architect

> "Way too much configuration options contradicting the agile YAGNI philosophie and the end of life support for onPremise installations"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7161806)

EA

Estrella A.

Software Engineer

> "It doesn't have a direct team chat or messaging layout, but for organizing heavy engineering documentation and basic task tracking, it provides solid..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7182465)

VR

Verified Reviewer

Software Engineer

> "There are some downsides, such as occasional performance hiccups and small usability issues when working with large amounts of content."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

MT

Maisie T.

Director of Engineering

> "Its intuitive interface makes it easy to create and organize project documentation, and I appreciate its integration with other Atlassian products for a..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7179815)

KS

Kaynan S.

Senior Software Engineer

> "The editor can feel a bit slow when working with large pages that contain many embedded elements."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136936)

NP

Neha P.

Incident Manager

> "In well-organized environments, it works exceptionally well, but in larger or poorly managed spaces, it can become cluttered and harder to navigate...."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7142868)

LH

Leslie H.

Founder

> "However, when you run into more complex permission, technical, or billing issues, it can take a while to get things sorted out."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7203105)

VR

Verified Reviewer

Software Engineer

> "You can easily preview documents like PDFs, Word files, and spreadsheets directly inside Confluence without needing to download them, which is convenient..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

PV

Prachi V.

Frontend Developer

> "Confluence can feel slow and cluttered, especially when working with large spaces or a lot of pages."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7122355)

Saidi B.

product designer

> "It’s very useful for keeping everything in one place project notes, requirements, meeting summaries so the whole team can access and update information..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7126001)

Fatemeh E.

Data Analyst

> "I didn’t like that the interface can feel confusing, and finding older pages or specific information isn't always as easy as it could be."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7178995)

SM

SAJJAD M.

Logistics Manager

> "The platform makes file sharing incredibly easy across different teams, and the core features—especially the new AI capabilities—greatly reduce the..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156450)

LD

Leo D.

Embedded software test engineer

> "Customer support is there, technically, but mostly you’ll find yourself Googling your own problems and landing on a forum post from 2016 with no answers."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994)

AR

Anitha R.

Senior Technical Specialist

> "I particularly appreciate the ability to create standardised page templates, as this helps maintain consistency across procedures, meeting notes and..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7092906)

VR

Verified Reviewer

Software Engineer

> "Finding specific information isn’t always as easy as it should be, and the search doesn’t always give the most relevant results."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

Jiahao H.

Deployment Strategist

> "The collaborative editing features, version history, and commenting tools support real-time teamwork, while integrations with tools like Jira help keep..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7073220)

Kiran R.

Senior Product Consultant

> "It is noticeable that sometimes, when we are updated a large document with more text, the online version becomes slow."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7080775)

Gunther C.

Software Engineer

> "It meets the needs of nearly any document writing use case and if future upgrades continue to bring additional integrations with other services I think it..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7131409)

JJH

J.J. H.

Revenue Enablement

> "The interface can feel clunky and outdated at times, and the search function often fails to pull up relevant content, which can be frustrating when..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6514528)

KA

Khyan A.

Senior Business Development Representative

> "Confluence is a really solid platform for documenting processes, sharing knowledge, and keeping internal information centralised across teams."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050)

AM

Antoine M.

Marketing advisor

> "If governance is weak, spaces can become messy after some time."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143139)

SM

SAJJAD M.

Logistics Manager

> "The integrated Atlassian Intelligence (AI) features are an absolute game-changer, especially for handling business SOPs."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156450)

SM

Sampad M.

Software developer

> "Editing complex documents is slow when they contain many diagrams and tables."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7055755)

Kregg G.

Agile Team Lead

> "Confluence offers excellent value for the money for product development, test, and release teams, and for clients/customers/end users requiring..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7063165)

KB

Katie B.

BA

> "Cons of confluence are , I have found it quite a learning curve and quite hard to work out how to update confluence."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219)

VR

Verified Reviewer

Software Engineer

> "You can attach files directly to pages and keep everything connected to the relevant context, which makes collaboration easier."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

AD

Annie D.

HR Assistant

> "The functionality is quite limited in terms of creating content and its not very instinctive to use e.g. takes forever to work out where to add a column..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6494929)

VR

Verified Reviewer

Software Engineer

> "From a value-for-money perspective, it’s quite solid if your team already uses the Atlassian ecosystem, since it reduces the need for multiple tools."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

Gunther C.

Software Engineer

> "Confluence has historically not had the greatest search functionality in my experience."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7131409)

KB

Katie B.

BA

> "Confleunce is a great tool to store all information and documents on the one site , it is like a library for products /projects. "

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219)

SJ

Sam J.

Office Administrator

> "The only thing I will say is that since this software is not as big as other major websites and information sources, it can have a lack of information, as..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6551762)

KA

Khyan A.

Senior Business Development Representative

> "I can’t comment too heavily on customer support or commercial value as I wasn’t involved in those areas directly, but from an end-user perspective it was..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050)

UC

Urgan C.

Associate

> "However, its search functionality can be hit-or-miss, and finding specific content can be cumbersome in larger spac"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6524068)

KB

Katie B.

BA

> "It also allows you to link to your Jira page which helps keep everything in the one place"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219)

AM

Alex M.

Sales Operations Manager

> "The search function is poor, there is no AI to help guide your choices and people find it hard to navigate and understand where to find the content."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6712705)

Basel E.

IT Operations Specialist

> "It is a strong platform for internal documentation, file sharing, project collaboration, and knowledge management."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143526)

MA

Mesut A.

HR Analyst

> "Exporting a complex page as a PDF results in messy formatting, so I have to fix it manually before sharing."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6830753)

VR

Verified Reviewer

Software Engineer

> "Customer support is generally helpful, and there’s also a strong documentation base and community forums where you can quickly find answers to common..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

VK

Vatsal K.

Software Engineer Intern

> "The editor in Confluence has a lot of formatting issues and limited designing elements and is very restricting at times."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6786732)

LD

Leo D.

Embedded software test engineer

> "For storing knowledge, collaborating on documentation, and keeping long-term records, it’s extremely useful."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994)

MH

Michael H.

Tech Coordinator

> "The one problem I faced is when multiple people edit the same page and you get overwhelmed by notifications."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6825126)

Hadi B.

Product Coordinator

> "Its page editor is very easy to use, and it’s very simple to create structured knowledge bases due to its ability to embed Jira issues, diagrams, tables,..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136866)

VR

Verified Reviewer

Content writer

> "There are some limitations when setting page permissions. If you are familiar with server permissions, Confluence is not as flexible and easy."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6529070)

MT

Maisie T.

Director of Engineering

> "The page structure and ability to link between documents makes finding information pretty straightforward."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7179815)

VN

Vignesh N.

Executive Architect

> "Sometimes in confluence page expiration and trying to create child pages and linking them to parent confluence page is not much friendly ."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6658238)

Basel E.

IT Operations Specialist

> "I like that pages can be organized into spaces, linked together, searched easily, and updated collaboratively."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143526)

CH

Carnell H.

Owner

> "Editor can be sluggish at times especially with many macros."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7100196)

RV

Rakhi V.

QA Lead

> "Confluence is a solid documentation and knowledge management tool that works best when the team is disciplined about how they use it."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7134416)

FY

Faye Y.

Software Developer

> "it's difficult to request permission for specific files or pages. If access hasn’t been granted upfront, there's no clear or quick way to request it."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6829749)

EW

Emilia W.

Network Support Coordinator

> "Confluence has been a valuable tool for documenting network infrastructure, support procedures, and internal IT knowledge."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7189414)

Parth S.

QA Engineer

> "Sometimes page formatting is difficult especially when you have diagrams which needs to be included in the middle of text"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6829808)

SV

Shameek V.

Product Lead

> "I appreciate how it integrates seamlessly with Jira, making it easier to keep requirements, timelines, and updates in one place. While it’s a powerful..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6768304)

PS

Paul S.

Software Engineer

> "Sometimes there are issues with complex search, which could be improved."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7075677)

AQ

Antoine Q.

Project Manager Testing

> "This is a really powerful tool for taking notes, sharing datas, creating whiteboards, having box of ideas, create WBS, tracking your actions etc."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6684551)

AE

Ahmed E.

Manager

> "It became slower at the most active times editing a mass page with tables embedded took several seconds."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6857068)

HK

Heather K.

Technical Learning Partner

> "We use it like an intranet to house policies, updates, documents and calendars in one central spot and it has worked really well in helping employees find..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6553094)

GY

Gerald Y.

IT Consultant

> "Some small stuff like editing can feel a bit clunky, and sometimes you’re not sure where something was saved, but nothing too frustrating."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6813871)

NP

Neha P.

Incident Manager

> "It makes documenting processes, sharing knowledge, and collaborating with team members very seamless."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7142868)

VR

Verified Reviewer

Account Executive

> "The biggest limitation tends to be how consistently teams keep information up to date."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7071066)

VR

Verified Reviewer

Software Engineer

> "In general, it still provides good value and works well as a documentation hub, especially for teams already using other Atlassian tools."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

TK

Tamara K.

QA Software Analyst

> "Search indexing can lag, making it harder to find newly added content immediately."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6839184)

NW

Nolan W.

Head of Sales

> "It did make for an easy collaborative environment for our initial attempt at Onboarding Workflow, and allowed for an easy organization of materials,..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6811254)

JV

Jesus V.

Server Administrator

> "Sometimes the menus are difficult to navigate if the project in confluence is not configured correctly."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6555007)

PV

Prachi V.

Frontend Developer

> "It’s a reliable tool for creating, managing, and sharing documentation within a team."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7122355)

VR

Verified Reviewer

SWE

> "Additionally, issues with managing permissions and integrating with existing business processes can be a source of frustration."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6789928)

PT

Petru T.

Developer

> "It has been reliable and effective for keeping information centralized and accessible across teams, making collaboration much easier."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7161128)

JJ

Jobin J.

Senior Platform Engineer

> "The interface can feel a bit complex at first."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7064175)

VK

Vatsal K.

Software Engineer Intern

> "The best part about confluence is that you can arrange and very properly organize documentation for your software making it easy for developers and users..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6786732)

SA

Saheed A.

Developer

> "Also, its generated PDF are somewhat not of good quality."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7029418)

MF

Mark F.

Content Designer

> "Confluence made the recording of our UX delivery from Discovery to Beta really easy, so that people joining the project, stakeholders or future teams..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6571821)

SS

Subhobrata S.

Head - digital wallet and gift cards

> "Trying to link multiple pages / tracks can be a little messy."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6790385)

Cem K.

Software Engineer in Test

> "The interface is not half bad in general."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6663138)

JJ

Jobin J.

Senior Platform Engineer

> "The interface can feel a bit complex at first."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7064175)

MA

Mahatma A.

Director of Marketing

> "It is an easy to use digital workspace that makes work smooth for us."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6868198)

AR

Arka R.

Associate Scientist

> "The layout and interface can be confusing at first."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6651372)

JS

Joe S.

CEO

> "Confluence is like merging word, excel, and photopshop into an interface that is designed just for software development,"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4511990)

Md A.

Senior Technical Advisor

> "Interface is complicated for new techie and some features are overwhelming."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6037466)

JJ

Joyce J.

News Correspondent

> "Confluence is easy to use and has a user-friendly interface."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6602566)

SM

Szabolcs M.

Customer service specialist

> "Sometimes it could be messy the interface"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___5037569)

PS

Purna S.

Mobile Application Developer

> "It also has a good integration with another great tool, Jira, which makes project discussions easier."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6581350)

AB

Anthonie B.

Head of Architecture

> "The interoperability with external plugins is sometimes lacking."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6629322)

VR

Verified Reviewer

Data Scientist

> "The Jira integration is especially helpful for tying everything together, and the overall structure makes it easy to stay organized."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6869417)

VR

Verified Reviewer

Vice president

> "They make it hard to remove and replace plugins."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6496606)

JS

James S.

support engineer

> "we have also been able to use confluence to drive content on hosted web sites driven from confluence spaces with the help of plugins"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6199393)

RL

Richard L.

Senior Developer

> "authentication is something difficult to get with other system integration"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6506399)

JM

Jennifer M.

Sr. Manager

> "The integrations with some other platforms we use is helpful as well and easily allows us to pull in things from other places."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6001605)

JS

James S.

support engineer

> "great go do business tool and used industry wide, has issues such as very slow support and lack of features which can be expanded with costly plugins"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6199393)

Beth A.

Copywriter

> "It's so easy to find your way around Conference and get hold of what you're looking for."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7022465)

MK

Mariana K.

QA Engineer

> "It’s sometimes hard to find exactly what I need."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6580744)

JC

Jessica C.

billing specialist

> "I use this for work and it does help my daily work easier."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6505979)

AH

Abdulbasit H.

Electronic Engineer

> "I guess that can’t be helped since all good things don’t come easy, doesn’t mean I have to like it though :)"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4937897)

Lisa K.

Senior Operations Manager

> "Less work makes working smarter not harder."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7001683)

VR

Verified Reviewer

Director

> "It can get a little complicated to use."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4826782)

VR

Verified Reviewer

Administrative Director

> "it is very easy to use and great value for money. "

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7086229)

Costea D.

Proposal Manager

> "I cannot say it is user friendly."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___3841654)

KA

Khyan A.

Senior Business Development Representative

> "I can’t comment too heavily on customer support or commercial value as I wasn’t involved in those areas directly, but from an end-user perspective it was..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050)

LD

Leo D.

Embedded software test engineer

> "Customer support is there, technically, but mostly you’ll find yourself Googling your own problems and landing on a forum post from 2016 with no answers."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994)

VR

Verified Reviewer

Software Engineer

> "Customer support is generally helpful, and there’s also a strong documentation base and community forums where you can quickly find answers to common..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

Kedar Mendhurwar C.

Sr. IT Security Architect

> "The customer support is not the best as Atlassian reliés more on the community support."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___2488986)

[View Reviews](https://www.capterra.com/p/136446/Confluence/reviews/)

## User interface

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)

4.35 (14,448)

[Confluence](https://www.capterra.com/p/136446/Confluence/)

4.48 (3,720)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Basecamp

Top features

19/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   Agile Methodologies
-   AI Copilot
-   AI Text Generation
-   AI Text Summarization
-   Alerts/Notifications
-   API
-   Assignment Management
-   Autonomous Task Execution
-   Availability Management
-   Backlog Management
-   Baselining / KPIs
-   Billing & Invoicing
-   Budget Management
-   Bug Tracking
-   Calendar Management
-   Calendar View
-   Capacity
-   Change Management
-   Charting
-   Chat/Messaging
-   Client Portal
-   Collaboration Tools
-   Commenting/Notes
-   Configurable Workflow
-   Creation & Assignment
-   Critical Path
-   Cross-system Integration
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Daily Reports
-   Data Import/Export
-   Deadline Management
-   Decision Making
-   Dependencies
-   Document Management
-   Document Storage
-   Drag & Drop
-   Due Dates
-   Email Management
-   Feedback Management
-   File Management
-   File Sharing
-   File Transfer
-   Forecasting
-   For IT Project Management

[See all features](https://www.capterra.com/p/56808/Basecamp/#features)

Confluence

18/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   Agile Methodologies
-   AI Copilot
-   AI Text Generation
-   AI Text Summarization
-   Alerts/Notifications
-   API
-   Assignment Management
-   Autonomous Task Execution
-   Availability Management
-   Backlog Management
-   Baselining / KPIs
-   Billing & Invoicing
-   Budget Management
-   Bug Tracking
-   Calendar Management
-   Calendar View
-   Capacity
-   Change Management
-   Charting
-   Chat/Messaging
-   Client Portal
-   Collaboration Tools
-   Commenting/Notes
-   Configurable Workflow
-   Creation & Assignment
-   Critical Path
-   Cross-system Integration
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Daily Reports
-   Data Import/Export
-   Deadline Management
-   Decision Making
-   Dependencies
-   Document Management
-   Document Storage
-   Drag & Drop
-   Due Dates
-   Email Management
-   Feedback Management
-   File Management
-   File Sharing
-   File Transfer
-   Forecasting
-   For IT Project Management

[See all features](https://www.capterra.com/p/136446/Confluence/#features)

### Recognition

Basecamp is recognized as a top-rated tool in 5 Capterra Shortlist reports

Confluence is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Basecamp

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Confluence

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Basecamp

-   By Basecamp
-   Located in United States
-   Founded in 1999

Confluence

-   By Atlassian
-   Located in United States
-   Founded in 2013

## Popular Comparisons

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[4.35 (14,448)](https://www.capterra.com/p/56808/Basecamp/reviews/)

vs

[Clockify](https://www.capterra.com/p/169607/Clockify/)[4.76 (9,268)](https://www.capterra.com/p/169607/Clockify/reviews/)

$15/month

Price

$4.99/month

4.2

Features

4.6

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/56808-169607/Basecamp-vs-Clockify)

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

vs

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,623)](https://www.capterra.com/p/161425/Drive/reviews/)

$5.42/month

Price

$7/month

4.4

Features

4.6

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/136446-161425/Confluence-vs-Drive)

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[4.35 (14,448)](https://www.capterra.com/p/56808/Basecamp/reviews/)

vs

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,493)](https://www.capterra.com/p/19319/JIRA/reviews/)

$15/month

Price

$7.91/month

4.2

Features

4.4

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/19319-56808/JIRA-vs-Basecamp)

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,721)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$5.42/month

Price

$7/month

4.4

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/136446-247901/Confluence-vs-Google-Workspace)

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[4.35 (14,448)](https://www.capterra.com/p/56808/Basecamp/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.49 (13,731)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

$15/month

Price

$10.99/month

4.2

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/56808-184581/Basecamp-vs-Asana-PM)

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,879)](https://www.capterra.com/p/161304/OneDrive/reviews/)

$5.42/month

Price

$1.99/month

4.4

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/136446-161304/Confluence-vs-OneDrive)

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[4.35 (14,448)](https://www.capterra.com/p/56808/Basecamp/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,624)](https://www.capterra.com/p/211559/Trello/reviews/)

$15/month

Price

$5/month

4.2

Features

4.3

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/56808-211559/Basecamp-vs-Trello)

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

vs

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,167)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

$5.42/month

Price

$6/month

4.4

Features

4.6

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/136446-227157/Confluence-vs-Microsoft-365)

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[4.35 (14,448)](https://www.capterra.com/p/56808/Basecamp/reviews/)

vs

[monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,118)](https://www.capterra.com/p/147657/monday-com/reviews/)

$15/month

Price

$9/month

4.2

Features

4.5

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/56808-147657/Basecamp-vs-monday-com)

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

vs

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.36 (5,469)](https://www.capterra.com/p/1167/SharePoint/reviews/)

$5.42/month

Price

$5/month

4.4

Features

4.3

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/1167-136446/SharePoint-vs-Confluence)

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[4.35 (14,448)](https://www.capterra.com/p/56808/Basecamp/reviews/)

vs

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,634)](https://www.capterra.com/p/158833/ClickUp/reviews/)

$15/month

Price

$10/month

4.2

Features

4.6

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/56808-158833/Basecamp-vs-ClickUp)

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

vs

[monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,118)](https://www.capterra.com/p/147657/monday-com/reviews/)

$5.42/month

Price

$9/month

4.4

Features

4.5

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/136446-147657/Confluence-vs-monday-com)