--- title: "Compare Basecamp vs Confluence 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Basecamp and Confluence based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/56808-136446/Basecamp-vs-Confluence" page_type: "comparison" language: "en" --- # Basecamp vs Confluence Features and Cost Comparison Last updated August 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BasecampConfluence2/4 selected [Basecamp](https://www.capterra.com/p/56808/Basecamp/)[4.4 (14,436)](https://www.capterra.com/p/56808/Basecamp/reviews/) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3,714)](https://www.capterra.com/p/136446/Confluence/reviews/) [## Basecamp](https://www.capterra.com/p/56808/Basecamp/)[4.4 (14,436)](https://www.capterra.com/p/56808/Basecamp/reviews/) Starting Price $15.00/month Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [14,436 reviews](#user-reviews) Positive 12,629 Neutral 1,487 Negative 320 [## Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3,714)](https://www.capterra.com/p/136446/Confluence/reviews/) Starting Price $5.42/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [3,714 reviews](#user-reviews) Positive 3,435 Neutral 245 Negative 34 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 11,828 reviews from project management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Missing features Feature ratings Commenting/Notes 4.6 Customizable Fields NA Activity Dashboard 4.2 Collaboration Tools 4.4 Access Controls/Permissions 4.5 72%Fit Missing features Feature ratings Commenting/Notes 4.5 Customizable Fields NA Activity Dashboard 4.5 Collaboration Tools 4.5 Access Controls/Permissions 4.4 User satisfaction User satisfaction 4.4 User reviews[14,436](https://www.capterra.com/p/56808/Basecamp/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.2 Customer support 4.3 User satisfaction 4.5 User reviews[3,714](https://www.capterra.com/p/136446/Confluence/reviews/) Ease of use 4.3 Functionality 4.4 Value for money 4.3 Customer support 4.3 Price starts from Price starts from $15Per User, Per Month - Free version - Free trial Price starts from $5.42Per User, Per Month - Free version - Free trial Best for Best for Entrepreneurs, freelancers, small businesses, and groups inside large organizations. Best for Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers. ## User reviews Pros & cons DM Drew M. CEO > "Basecamp has been a reliable project management and client collaboration platform since the classic version, delivering consistent core functionality across..." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7159996) SR Samantha R. Finance > "It has limited customization, lacks advanced features, and can feel too simple for complex projects." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7150052) SL Sai L. Assistantship > "The intuitive interface seamlessly integrates message boards, to-do lists, and file sharing, which significantly reduces internal email clutter and keeps..." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7164341) MA Mallory A. Director of Operations > "Not as customizable as some software, so if you need more depth, then it might not work well for your needs." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7178384) RS Radha S. Legal Assistant > "Overall, the biggest strength of Basecamp is how it reduces noise and complexity, making it especially effective for teams that value clear communication..." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7137033) GA Gurjeev A. Business Analyst > "It's such a large, clunky system that it takes me 5-10 clicks to even post a single update." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7174232) RS Radha S. Legal Assistant > "Overall, I found Basecamp to be a strong collaboration tool that works best for teams seeking simplicity, transparency, and reduced noise. While it’s not..." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7137033) Gabby W. Founder > "Customization options are not as flexible as some other platforms" [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7156402) BB Brad B. Finance Director > "Basecamp makes it easy to communicate with other employees within teams and groups all in one place, with a record of those communications in a place that..." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7120934) Eddy D. President > "The lack of subtasks and recurring tasks was a bit of a hassle since lots of our projects are repeatable processes." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7062275) ER Erica R. Assitant PM > "Easy and safe client sharing features that let you toggle visibility on specific items, keeping client communication organized in one transparent space." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7187717) MZ Macaire Z. Area Manager > "The only annoying function is that it sent too many notifications to my inbox, and it was hard to ensure that I do not miss important information." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6857080) VA Vicky A. Account Manager > "Basecamp enabled Equatorial Insurance Brokers to centralize all communication and documents of teams, eschewing the disorganization of emails and..." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7017486) AG Alison G. Community development Pastor > "Maybe that when we use consultants they use their camp and not ours and then Im in the wrong basecamp sometimes" [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7139165) VA Vicky A. Account Manager > "Users appreciate Basecamp's simple team collaboration and clean file sharing, making it easy for small insurance teams to quickly make client files..." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7017486) NC Natalie C. Admissions Coordinator > "Sometimes, I wish administration would only see the finished project and didn't comment on each step along the way." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7108400) HM Harsh M. COO > "It provides areas where I can make to-do lists as well as upload, save, and distribute files to other team members." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7008165) RF Robert F. Sales Representative > "I didn't find several smalls apps integration to basecamp during my uses and that is its only disgrace" [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7063920) Kai Z. realtor > "I liked how Basecamp kept all project communication, files, and tasks in one place — it helped reduce scattered emails and messages and I loved the simple,..." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7068897) TS Todd S. VP of Sales and Marketing > "The Basecamp app on my phone notifies me that there is a message, but for some reason this functionality is not available for the desktop version." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6856859) KA Keir A. Principal Engineer > "This system provides the client with an opportunity to see their own, proof and marketing schedule, taking out a lot of phone calls." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7084517) NE Nicholas E. Content Specialist > "Basecamp loses notifications frequently, when I click on the them they are gone forever if I don't handle them right away." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6719876) SL Sai L. Assistantship > "It serves as an efficient 'single source of truth' for managing deliverables and timelines across various projects." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7164341) JS Jon S. Sales Manager > "I dislike that sometimes it feels a bit too simple. If you need advanced tracking or custom views, you kind of hit a wall." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6808873) DM Drew M. CEO > "The platform served as an effective personalized documentation and training center, with clients actively using every feature" [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7159996) Abby L. Senior Account Manager > "Sometimes we miss or lose track of important alerts." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7014740) MR Matilda R. Communications Coordinator > "For the time I worked with it I found that we were able to successfully accomplish our projects but as our team and scope expanded, we ultimately out grew..." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7149149) TO Toph O. Operations > "It felt less like a unified workspace and more like a collection of separate mini-tools loosely bundled together." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6825599) GS Gabe S. Senior Digital Strategist > "Allows teams and departments to easily communicate and leverage as a repository important assets such as creative that can collectively be accessed,..." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6746283) TS Todd S. VP of Sales and Marketing > "The fact that a notification badge cannot be attached to the app icon when on computer is disappointing." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6856859) AL Antonella L. Accountant > "Implementation of the software in our organisation has fostered effective collaboration on various work spaces and ensured real-time tracking of task..." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6601089) McKaffui Aikins S. Graphics Designer > "Customer communication via the messaging board is problematic because it freezes and makes it difficult for users to send messages quickly, which wastes..." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6022516) RS Radha S. Legal Assistant > "Minimal setup and maintenance – Projects can be created and managed quickly without complex configuration or customization." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7137033) AP Ashish P. Chief Marketing Officer > "The file upload and sharing features are also a bit clunky." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6851587) SR Samantha R. Finance > "Basecamp keeps projects clear, it simplifies teamwork, and centralizes communication efficiently well." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7150052) CV Cory V. Director of Operations > "It was missing a few key features such as a reporting functionality" [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6560304) RS Radha S. Legal Assistant > "By limiting features to the essentials, Basecamp helped prevent over‑planning and micromanagement." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7137033) OA Oluwalonimi A. Project Manager > "Also for group creation, you are unable to add or remove persons" [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6812652) AP Angela P. Director > "Basecamp is an absolutely fantastic resource for our team in creating and managing work flows, events, communication, and other programs." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7007335) DD Dutana D. Marketing Specialist > "The only downfall is the interface." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7069305) RR Rafa R. Wed Developer > "It’s easy to onboard new members and keeps all project communications and files in one place. While it lacks some advanced features and the pricing may be..." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7037195) DD Dixit D. Co-Founder > "This often leads to miscommunication." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6884768) TS Travis S. Communications Director > "Basecamp is a comprehensive, multi-layered project management solution that brought local and remote team members together in a very efficient way." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6796441) SF Syed F. Software Engineer > "Also, the interface is simple but somewhat dated compared with more modern tools." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6690018) Damian W. Senior Director Fundraising Technology > "Good for project management and assigning tasks to members of a project group." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7154675) TO Toph O. Operations > "It is very easy to lose messages and not a good list view to see previous messages." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6825599) Norman M. Partner, Digital > "It takes a less is more approach to features, is very intuitive (which helps when on-boarding new people) and the logic of grouped to-do lists with..." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6857603) SJ Simon J. Senior manager > "It lacks advanced reporting features, which makes tracking project progress less detailed than I'd like." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6346614) DM Drew M. CEO > "Flat rate Pro Unlimited pricing is genuinely competitive and predictable for teams with large numbers of client users" [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7159996) FH Fletcher H. Renewable Energy Plant Specialist > "Basecamp has never given us any troubles and there really lacks anything that does not suit our needs perfectly." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6718409) CS Charles S. Managing Director > "It's become a single source of truth for our client projects, providing a one-stop shop for everything we typically send via email." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6883343) VR Verified Reviewer Project Manager > "In remote work environments, tracking and managing tasks and team progress can be a daunting challenge." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___5076775) Gabby W. Founder > "I like that it focuses on simplicity and team communication instead of adding too many unnecessary features." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7156402) SM Shreya M. General Manager > "I am sad that Basecamp does not have advanced GANTT or roadmaps that can pick tasks from multiple projects." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6036261) MA Mallory A. Director of Operations > "Also great for team communication and simplifying processes without needing multiple tools." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7178384) AD Amy D. Senior Program Manager > "it can be difficult to find a specific detail." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6870250) Matt S. Activation Manager > "It was a good tool when I was at a previous company where we collabed as a marketing department and shared large files we couldn't send over email." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7086844) TM Tina M. Marketing Executive > "It lacks advanced project management features compared to other tools and is a basic tool for project management." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6161485) FR Frank R. Billing Specialist > "Basecamp has introduced a serene organization to our project organization process at Kilarys." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7138521) SS Sara S. Business Development Pharmaceutical and Healthcare > "We have not seen any feature that does not meet our expectations." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6730082) FH Fletcher H. Renewable Energy Plant Specialist > "Basecamp also has amazing reporting functions that offer all the project insights we need to access our performances during projects." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6718409) AV Amanda V. Administrative tech support customer service and more > "Some of the Adminland features are a little tedious, such as assigning members projects." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6012518) JL Jeff L. Marketing Consultant > "Used for mostly small projects, feels like overkill for anything with minimal moving parts, so other tools such as trello might be more suitable for those,..." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6659433) Michael N. Consultant > "I have suppliers using all three versions, and I have to log in separately for each. When you have multiple projects, the project updates can be hard to..." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___4107053) BO Bryanna O. Office Manager > "Our company really likes the fact that we can manage all of our projects in one area instead of having multiple different products." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6884244) NC Nikoloz C. CEO > "This product's downside is the absence of certain features across all versions, which we found to be limiting." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6087332) Zack R. Public Relations Specialist > "It has task planning features that allow us to plan our daily tasks and remain focused on achieving projects objectives." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6707407) NB Newkirk B. Public Services Librarian > "Sometimes it's hard to find the original message in order to reply to the appropriate person's comment." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6027195) JF Joe F. Associate Professor of Law > "It has helped us to keep our work well organized making it simple to tackle all tasks and meet projects objectives within the budgeted time frame." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6671230) CS Cara S. Paralegal > "Additionally, the dashboard is not user friendly and tricks you into thinking there are only certain new documents in the project when in fact if you click..." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___4189815) GA Gurjeev A. Business Analyst > "That's really cool because most platforms will crash when you try to upload a heavy pdf." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7174232) Thomas S. AGENCY OWNER > "Notifications, I always felt like my phone was going off but if I limited notifications I felt like I'd miss something" [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6060436) CF Claire F. Lead of Supply Chain > "There aren't a ton of options for customizing the templates, which keeps things simpler." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7076995) AS Animesh S. Assistant manager > "The ability to create charts or assign employees to projects with working hours to ensure they aren't swamped with work is one of the minor capabilities..." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___3789303) AW Amber W. Marketing Project Manager > "I could easily integrate shopper marketing tools." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7166596) JS Joe S. EVP Live Project Development > "Not great for those with visual, graphic or pictorial learning and memory styles. " [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6166436) Gabby W. Founder > "Great communication tools that reduce back-and-forth emails" [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___7156402) YB Yan B. Financial > "One drawback is the absence of a built-in time-tracking feature, which may be essential for organizations that rely heavily on tracking billable hours." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___4796483) JF Joe F. Associate Professor of Law > "Its reporting features provide us with detailed reports that has all the insights we need to know about our projects." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___6671230) AJ Andrew J. COO & Product Manager > "It's a great idea, but I haven't been able to leverage it for project management timeline communication effectively." [See full review](https://www.capterra.com/p/56808/Basecamp/#Capterra___5021921) [View Reviews](https://www.capterra.com/p/56808/Basecamp/reviews/) Hadi B. Product Coordinator > "In addition, Confluence has great collaboration features, such as inline comments, version history, and page permissions; therefore, teams can collaborate on content..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136866) Enguerran M. Fullstack web developer > "The page editor software becomes difficult to use when users try to create complex page designs that include multiple levels of table structures which leads to formatting..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136596) Denis M. Recruiter > "It’s an powerful tool for team collaboration, and once you start plugging in AI tools to create custom workflows, it gets even better. But I have to take off a star..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7140518) RV Rakhi V. QA Lead > "Page management also becomes harder to maintain over time as spaces grow, and without strict team discipline around naming and organization, things can get messy and hard..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7134416) Craig M. It infrastructure engineer > "It made collaboration easy by allowing teams to create, share, and update information in real time, ensuring everyone had access to the latest documentation." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7170717) Enguerran M. Fullstack web developer > "The search functionality operates with two main drawbacks because users must already know the exact page title to complete their searches." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136596) TD Tom D. Support Executive > "It makes it much easier to keep documentation, project work, and service-related information connected in one place, which helps reduce duplication and keeps everything..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7175041) EA Estrella A. Software Engineer > "The built-in search algorithm can be deeply frustrating; it frequently surfaces old, archived pages instead of the latest documentation." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7182465) EA Estrella A. Software Engineer > "It doesn't have a direct team chat or messaging layout, but for organizing heavy engineering documentation and basic task tracking, it provides solid value." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7182465) OM Oliver M. Cloud Architect > "Way too much configuration options contradicting the agile YAGNI philosophie and the end of life support for onPremise installations" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7161806) MT Maisie T. Director of Engineering > "Its intuitive interface makes it easy to create and organize project documentation, and I appreciate its integration with other Atlassian products for a seamless workflow." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7179815) VR Verified Reviewer Software Engineer > "There are some downsides, such as occasional performance hiccups and small usability issues when working with large amounts of content." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) NP Neha P. Incident Manager > "In well-organized environments, it works exceptionally well, but in larger or poorly managed spaces, it can become cluttered and harder to navigate. Despite a few..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7142868) KS Kaynan S. Senior Software Engineer > "The editor can feel a bit slow when working with large pages that contain many embedded elements." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136936) VR Verified Reviewer Software Engineer > "You can easily preview documents like PDFs, Word files, and spreadsheets directly inside Confluence without needing to download them, which is convenient for quick..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) PV Prachi V. Frontend Developer > "Confluence can feel slow and cluttered, especially when working with large spaces or a lot of pages." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7122355) Saidi B. product designer > "It’s very useful for keeping everything in one place project notes, requirements, meeting summaries so the whole team can access and update information without confusion." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7126001) Fatemeh E. Data Analyst > "I didn’t like that the interface can feel confusing, and finding older pages or specific information isn't always as easy as it could be." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7178995) SM SAJJAD M. Logistics Manager > "The platform makes file sharing incredibly easy across different teams, and the core features—especially the new AI capabilities—greatly reduce the friction of technical..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156450) LD Leo D. Embedded software test engineer > "Customer support is there, technically, but mostly you’ll find yourself Googling your own problems and landing on a forum post from 2016 with no answers." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994) AR Anitha R. Senior Technical Specialist > "I particularly appreciate the ability to create standardised page templates, as this helps maintain consistency across procedures, meeting notes and technical documents." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7092906) CH Carnell H. Owner > "Editor can be sluggish at times especially with many macros." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7100196) Jiahao H. Deployment Strategist > "The collaborative editing features, version history, and commenting tools support real-time teamwork, while integrations with tools like Jira help keep documentation..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7073220) VR Verified Reviewer Software Engineer > "Finding specific information isn’t always as easy as it should be, and the search doesn’t always give the most relevant results." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) Gunther C. Software Engineer > "It meets the needs of nearly any document writing use case and if future upgrades continue to bring additional integrations with other services I think it would become an..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7131409) Kiran R. Senior Product Consultant > "It is noticeable that sometimes, when we are updated a large document with more text, the online version becomes slow." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7080775) KA Khyan A. Senior Business Development Representative > "Confluence is a really solid platform for documenting processes, sharing knowledge, and keeping internal information centralised across teams." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050) JJH J.J. H. Revenue Enablement > "The interface can feel clunky and outdated at times, and the search function often fails to pull up relevant content, which can be frustrating when working on large..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6514528) SM SAJJAD M. Logistics Manager > "The integrated Atlassian Intelligence (AI) features are an absolute game-changer, especially for handling business SOPs." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156450) AM Antoine M. Marketing advisor > "If governance is weak, spaces can become messy after some time." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143139) Kregg G. Agile Team Lead > "Confluence offers excellent value for the money for product development, test, and release teams, and for clients/customers/end users requiring installation, user guides,..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7063165) SM Sampad M. Software developer > "Editing complex documents is slow when they contain many diagrams and tables." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7055755) VR Verified Reviewer Software Engineer > "You can attach files directly to pages and keep everything connected to the relevant context, which makes collaboration easier." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) KB Katie B. BA > "Cons of confluence are , I have found it quite a learning curve and quite hard to work out how to update confluence." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219) VR Verified Reviewer Software Engineer > "From a value-for-money perspective, it’s quite solid if your team already uses the Atlassian ecosystem, since it reduces the need for multiple tools." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) AD Annie D. HR Assistant > "The functionality is quite limited in terms of creating content and its not very instinctive to use e.g. takes forever to work out where to add a column to a table." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6494929) KB Katie B. BA > "Confleunce is a great tool to store all information and documents on the one site , it is like a library for products /projects. " [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219) Gunther C. Software Engineer > "Confluence has historically not had the greatest search functionality in my experience." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7131409) KA Khyan A. Senior Business Development Representative > "I can’t comment too heavily on customer support or commercial value as I wasn’t involved in those areas directly, but from an end-user perspective it was a reliable and..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050) SJ Sam J. Office Administrator > "The only thing I will say is that since this software is not as big as other major websites and information sources, it can have a lack of information, as well as having..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6551762) KB Katie B. BA > "It also allows you to link to your Jira page which helps keep everything in the one place" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219) UC Urgan C. Associate > "However, its search functionality can be hit-or-miss, and finding specific content can be cumbersome in larger spac" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6524068) Basel E. IT Operations Specialist > "It is a strong platform for internal documentation, file sharing, project collaboration, and knowledge management." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143526) AM Alex M. Sales Operations Manager > "The search function is poor, there is no AI to help guide your choices and people find it hard to navigate and understand where to find the content." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6712705) VR Verified Reviewer Software Engineer > "Customer support is generally helpful, and there’s also a strong documentation base and community forums where you can quickly find answers to common issues." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) MA Mesut A. HR Analyst > "Exporting a complex page as a PDF results in messy formatting, so I have to fix it manually before sharing." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6830753) Hameeda T. Technical Analyst > "Confluence makes team collaboration easy with clear page organisation , strong search and smooth integration with Jira." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7111497) VK Vatsal K. Software Engineer Intern > "The editor in Confluence has a lot of formatting issues and limited designing elements and is very restricting at times." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6786732) LD Leo D. Embedded software test engineer > "For storing knowledge, collaborating on documentation, and keeping long-term records, it’s extremely useful." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994) CH Carnell H. Owner > "However, pricing is a bit much for large scale teams." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7100196) Hadi B. Product Coordinator > "Its page editor is very easy to use, and it’s very simple to create structured knowledge bases due to its ability to embed Jira issues, diagrams, tables, and multimedia." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136866) MH Michael H. Tech Coordinator > "The one problem I faced is when multiple people edit the same page and you get overwhelmed by notifications." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6825126) MT Maisie T. Director of Engineering > "The page structure and ability to link between documents makes finding information pretty straightforward." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7179815) VR Verified Reviewer Content writer > "There are some limitations when setting page permissions. If you are familiar with server permissions, Confluence is not as flexible and easy." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6529070) Basel E. IT Operations Specialist > "I like that pages can be organized into spaces, linked together, searched easily, and updated collaboratively." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143526) VN Vignesh N. Executive Architect > "Sometimes in confluence page expiration and trying to create child pages and linking them to parent confluence page is not much friendly ." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6658238) RV Rakhi V. QA Lead > "Confluence is a solid documentation and knowledge management tool that works best when the team is disciplined about how they use it." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7134416) FY Faye Y. Software Developer > "it's difficult to request permission for specific files or pages. If access hasn’t been granted upfront, there's no clear or quick way to request it." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6829749) EW Emilia W. Network Support Coordinator > "Confluence has been a valuable tool for documenting network infrastructure, support procedures, and internal IT knowledge." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7189414) Parth S. QA Engineer > "Sometimes page formatting is difficult especially when you have diagrams which needs to be included in the middle of text" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6829808) SV Shameek V. Product Lead > "I appreciate how it integrates seamlessly with Jira, making it easier to keep requirements, timelines, and updates in one place. While it’s a powerful tool, I’ve also..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6768304) PS Paul S. Software Engineer > "Sometimes there are issues with complex search, which could be improved." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7075677) AQ Antoine Q. Project Manager Testing > "This is a really powerful tool for taking notes, sharing datas, creating whiteboards, having box of ideas, create WBS, tracking your actions etc." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6684551) AE Ahmed E. Manager > "It became slower at the most active times editing a mass page with tables embedded took several seconds." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6857068) HK Heather K. Technical Learning Partner > "We use it like an intranet to house policies, updates, documents and calendars in one central spot and it has worked really well in helping employees find the information..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6553094) GY Gerald Y. IT Consultant > "Some small stuff like editing can feel a bit clunky, and sometimes you’re not sure where something was saved, but nothing too frustrating." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6813871) Ginger S. Program Administrator TA > "Overall, I liked the way Confluence made it easy to see the work of and collaborate with teammates and keep updated records even across employee turnover." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7112494) VR Verified Reviewer Account Executive > "The biggest limitation tends to be how consistently teams keep information up to date." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7071066) NP Neha P. Incident Manager > "It makes documenting processes, sharing knowledge, and collaborating with team members very seamless." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7142868) TK Tamara K. QA Software Analyst > "Search indexing can lag, making it harder to find newly added content immediately." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6839184) VR Verified Reviewer Software Engineer > "In general, it still provides good value and works well as a documentation hub, especially for teams already using other Atlassian tools." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) JV Jesus V. Server Administrator > "Sometimes the menus are difficult to navigate if the project in confluence is not configured correctly." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6555007) NW Nolan W. Head of Sales > "It did make for an easy collaborative environment for our initial attempt at Onboarding Workflow, and allowed for an easy organization of materials, videos, documents,..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6811254) VR Verified Reviewer SWE > "Additionally, issues with managing permissions and integrating with existing business processes can be a source of frustration." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6789928) PV Prachi V. Frontend Developer > "It’s a reliable tool for creating, managing, and sharing documentation within a team." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7122355) DP David P. Director > "The search and filters, were a bit cumbersome, and initially it wasn't always clear about how notes interacted, the notes element could be improved, document management..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___5009372) PT Petru T. Developer > "It has been reliable and effective for keeping information centralized and accessible across teams, making collaboration much easier." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7161128) JJ Jobin J. Senior Platform Engineer > "The interface can feel a bit complex at first." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7064175) VK Vatsal K. Software Engineer Intern > "The best part about confluence is that you can arrange and very properly organize documentation for your software making it easy for developers and users both to search..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6786732) SA Saheed A. Developer > "Also, its generated PDF are somewhat not of good quality." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7029418) [View Reviews](https://www.capterra.com/p/136446/Confluence/reviews/) ## User interface [Basecamp](https://www.capterra.com/p/56808/Basecamp/) 4.35 (14,436) [Confluence](https://www.capterra.com/p/136446/Confluence/) 4.48 (3,714) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Basecamp Top features 19/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - Agile Methodologies - AI Copilot - AI Text Generation - AI Text Summarization - Alerts/Notifications - API - Assignment Management - Autonomous Task Execution - Availability Management - Backlog Management - Baselining / KPIs - Billing & Invoicing - Budget Management - Bug Tracking - Calendar Management - Calendar View - Capacity - Change Management - Charting - Chat/Messaging - Client Portal - Collaboration Tools - Commenting/Notes - Configurable Workflow - Creation & Assignment - Critical Path - Cross-system Integration - Customizable Fields - Customizable Reports - Customizable Templates - Daily Reports - Data Import/Export - Deadline Management - Decision Making - Dependencies - Document Management - Document Storage - Drag & Drop - Due Dates - Email Management - Feedback Management - File Management - File Sharing - File Transfer - Forecasting - For IT Project Management [See all features](https://www.capterra.com/p/56808/Basecamp/#features) Confluence 18/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - Agile Methodologies - AI Copilot - AI Text Generation - AI Text Summarization - Alerts/Notifications - API - Assignment Management - Autonomous Task Execution - Availability Management - Backlog Management - Baselining / KPIs - Billing & Invoicing - Budget Management - Bug Tracking - Calendar Management - Calendar View - Capacity - Change Management - Charting - Chat/Messaging - Client Portal - Collaboration Tools - Commenting/Notes - Configurable Workflow - Creation & Assignment - Critical Path - Cross-system Integration - Customizable Fields - Customizable Reports - Customizable Templates - Daily Reports - Data Import/Export - Deadline Management - Decision Making - Dependencies - Document Management - Document Storage - Drag & Drop - Due Dates - Email Management - Feedback Management - File Management - File Sharing - File Transfer - Forecasting - For IT Project Management [See all features](https://www.capterra.com/p/136446/Confluence/#features) ### Recognition Basecamp is recognized as a top-rated tool in 5 Capterra Shortlist reports Confluence is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Basecamp Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Confluence Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Basecamp - By Basecamp - Located in United States - Founded in 1999 Confluence - By Atlassian - Located in United States - Founded in 2013 ## 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