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Entrepreneurs, freelancers, small businesses (1-99 employees), and groups inside large organizations.
Companies that are in highly regulated industries and handling sensitive customer or business information.
It's very effective and provides a variety of built-in solutions which enhance team communication and expands productivity. It has awesome customer support service and is easy to work with.
The only negative on this product we found is the lack of some features on all versions.
Basecamp is a great task management system that allows for great visibility for the team on where tasks and projects are at. The ease of use is the main sale for us.
Different versions of Basecamp is complicating things, thats my only complaint that i have.
The strength of Basecamp is in its simplicity. It's not overloaded with features, which helps everyone to focus on what's important and sync everybody up, be it a retro meeting, roadmap or project.
There is no way for me to delete an inappropriate comment from a parent.
I loved based camp because it made my departments project management easier. It is a good solution for creative and marketers and also developers.
It was a very bad experience and we had to change the product.
As a user, it was very simple to get used to, very intuitive, and even today very stable. Keeping a great track record is perhaps your greatest asset.
The initial license process was a little confusing and would have been really confusing if the team didn't do a conference call to clarify questions.
It's easy to use, didn't cost anything (if self-hosted) and helps us meet EU-GDPR requirements. Further it provides a nice app and a community, that constantly improves the chat and features.
I have no relevant criticism since the whole tool meets the company's demand.
Good and is satisfied with its use. And is a very good open source communication tool.
Your installation by GitHub an your first configuration are hard.
This is a great tool for our small company. Great features like setting up channels.
I still see stability issues, sometimes chats not refreshing, and random minor issues. It's quite hard to debug/diagnose the issue, and on GitHub some issues have been waiting for weeks or months.
Reelika S.: Hi, I am Reelika from Design Dream Lifestyle. I'm a business strategist and coach, and I would give Basecamp five stars. Before using Basecamp, we really were just using Microsoft Excel spreadsheets, but the problem we ran into was the collaboration and the teamwork. Basecamp allowed us to collaborate virtually with our team from across the globe and to get the projects done. We chose Basecamp because we were looking for a software that would allow us to collaborate to work across the globe on different projects. For example, content management, virtual workshops, in-person workshops, and that software allowed us to spread out all the tasks while also keeping an eye on what's already done and what still needs to be accomplished. When we started with Basecamp, we took a look at the tutorials. And I have to say they were very straightforward, very easy to follow. There really is no room to make any mistakes. And you don't need a high-tech knowledge for that, so anybody can really use this. If you're thinking about using Basecamp, give it a try because if you have a team, especially virtually, that has different projects going on and you need to delegate, and you want to keep eye on what's already done and what still needs to be accomplished, that is a really good tool for that.
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Basecamp
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