# Basecamp vs Microsoft Teams: Features and Cost Comparison 2026 | Capterra > Basecamp vs Microsoft Teams: Which team communication tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision. Source: https://www.capterra.com/compare/56808-168668/Basecamp-vs-Microsoft-Teams --- # Basecamp vs Microsoft Teams Features and Cost Comparison Last updated July 9th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BasecampMicrosoft Teams2/4 selected [Basecamp](https://www.capterra.com/p/56808/Basecamp/)[4.3 (14427)](https://www.capterra.com/p/56808/Basecamp/reviews/) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.5 (11079)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) [## Basecamp](https://www.capterra.com/p/56808/Basecamp/)[4.3 (14427)](https://www.capterra.com/p/56808/Basecamp/reviews/) [## Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.5 (11079)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting Price $15.00/month Starting Price $15.00/month Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.3 Customer Service 4.3 Starting Price $4.00/month Starting Price $4.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.4 Customer Service 4.2 Reviews Sentiment Based on [14,427 reviews](https://www.capterra.com/p/56808/Basecamp/reviews/) Positive 12,619 Neutral 1,488 Negative 320 Positive 12,619 Neutral 1,488 Negative 320 Reviews Sentiment Based on [11,079 reviews](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Positive 10,017 Neutral 860 Negative 202 Positive 10,017 Neutral 860 Negative 202 Best for (according to reviews) - **Business size**: Small businesses account for 8,575 reviews (59%), demonstrating broad uptake among this segment compared to midsize and enterprise organizations. - **Industry**: Marketing and advertising, computer software, and IT/services together represent 26% of reviews, indicating diverse adoption across creative and technology-focused sectors. - **Use cases**: Project management (56%), task management (41%), and team communication (37%) are the primary uses, highlighting a focus on collaborative workflow and organization. Best for (according to reviews) - **Business size**: Small businesses account for 50% of reviews (5,388), with enterprises and midsize businesses contributing 31% and 18%, demonstrating broad uptake across various organization sizes. - **Industry**: Information technology, computer software, and education management together represent 23% of reviews, indicating diverse adoption across tech and educational sectors. - **Use cases**: Meeting (69%), team communication (57%), and video conferencing (45%) are prominent, reflecting strong focus on collaboration and remote interaction. ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### Airtable 4.6 (2,238) * * * Starting Price $20.00 Per User,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### Bitrix24 4.2 (997) * * * Starting Price $69.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * ### Smartsheet 4.5 (3,526) * * * Starting Price $12.00 Per User,Per Month Free Trial Free Version * * * User rating 92% of reviewers rated it above 4 stars * * * ### Wrike 4.4 (3,023) * * * Starting Price $10.00 Per User,Per Month Free Trial Free Version * * * User rating 89% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Reviewer verdict Basecamp Basecamp users find it effective for project management and team collaboration, appreciating its straightforward file sharing, customizable notifications, and real-time chat for remote teamwork. Reviewers value its integrations with tools like Slack, Trello, and Google Calendar for enhanced project tracking and scheduling. They mention that the flat pricing model benefits larger teams, though some note the cost can be high for small businesses and that the user interface may be less intuitive. Microsoft Teams Microsoft Teams reviewers highlight its strength in integrated communication, real-time document editing, and online meetings, citing its comprehensive chat, video conferencing, and file sharing features. Users value its seamless integration with Microsoft apps such as SharePoint, Excel, and OneNote, which they say supports efficient collaboration and data management. They appreciate its inclusion in Office 365 for organizations already using Microsoft products, though some mention occasional issues with notifications and video calls. ## Features comparison Beyond cost, assessing the specific features and benefits of Basecamp and Microsoft Teams within the team communication space can help ensure the best fit for your needs. A well-matched option can enhance productivity while avoiding extra spending on functionalities that won't be used. Here's an overview of the key considerations and how these choices compare. \[[1](#source-item-1)\] Key features rated by users Features selected based on 54,276 reviews from Team Communication users. about the Fit Score methodology. Fit Score methodology To calculate the Fit Score, our proprietary methodology factors in the following: - The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used. - Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings. Please note: - To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews. - If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Basecamp 81%Fit Feature ratings Real-Time Chat 4.4 Mobile Access 4.4 Alerts/Notifications 4.4 File Sharing 4.5 Microsoft Teams 88%Fit Feature ratings Real-Time Chat 4.7 Mobile Access 4.4 Alerts/Notifications 4.3 File Sharing 4.4 Real-Time Chat 4.4 (196) 4.7 (2204) Basecamp users appreciate the real-time chat feature for its ability to facilitate instant communication, whether they are discussing project updates or brainstorming ideas. They find it useful for remote collaboration and value its integration with video and audio chats. However, some users mention that it may not be as central as other tools like Slack. Microsoft Teams users, on the other hand, highly value the real-time chat for its efficiency in quick responses and problem-solving. They appreciate features like presence indicators, emojis, and the ability to search chat history. Overall, Basecamp users find the chat feature effective for team communication, while Microsoft Teams users highlight its comprehensive and interactive chat functionalities. Mobile Access 4.4 (299) 4.4 (2498) Basecamp users find the mobile access feature essential for staying connected and managing projects on the go. They appreciate the ability to access project information, update tasks, and communicate with team members from anywhere. However, some users report that the mobile experience is not as smooth as the desktop version. Microsoft Teams users value the mobile access for its flexibility and efficiency, allowing them to join meetings, respond to messages, and access files while traveling. They note that the mobile app is generally reliable, though some mention occasional slowness. In general, Basecamp users appreciate the convenience of mobile access, while Microsoft Teams users highlight its comprehensive functionality and reliability. Alerts/Notifications 4.4 (320) 4.3 (1036) Basecamp users find alerts and notifications crucial for staying updated on project developments and deadlines. They appreciate the ability to customize notifications and receive updates via email and mobile. However, some users mention that missed notifications are not easily retrievable. Microsoft Teams users value the customizable notifications for keeping informed about messages, meetings, and updates. They appreciate the real-time alerts and the ability to manage notification settings. Some users, however, report occasional issues with delayed notifications. Overall, Basecamp users find the alerts and notifications helpful for project management, while Microsoft Teams users appreciate the customizable and real-time notification features. File Sharing 4.5 (884) 4.4 (1883) Basecamp users appreciate the file sharing feature for its ease of use and ability to handle large files. They find it useful for organizing and sharing project documents securely. However, some users mention that it lacks advanced file management capabilities. Microsoft Teams users value the file sharing feature for its seamless integration with other Microsoft apps and real-time collaboration. They appreciate the ability to co-author documents and manage permissions. Some users, however, find it challenging to locate files within the platform. In summary, Basecamp users find the file sharing feature straightforward and effective, while Microsoft Teams users highlight its integration and collaborative capabilities. ## Pricing comparison ### Starting prices Basecamp $15.00 Per User (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/56808/Basecamp/pricing/) Microsoft Teams $4.00 Per User (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/168668/Microsoft-Teams/pricing/) ### Value-for-money analysis 4.2 (14427) 4.4 (11079) A comparison of how reviewers evaluate the value for money provided by both Basecamp and Microsoft Teams indicates that Basecamp reviewers find it offers a straightforward pricing model with unlimited users, while Microsoft Teams reviewers appreciate its inclusion in the Office 365 suite and its extensive features. Reviewers find Basecamp's flat pricing structure beneficial, especially for larger teams, as it allows unlimited users without additional costs. They appreciate the free version for small teams and the ability to invite external clients without extra charges. However, some users mention that the pricing can be high for small businesses and that the free version is limited in features and storage. When it comes to Microsoft Teams, reviewers appreciate its inclusion in the Office 365 subscription, which they say makes it cost-effective for organizations already using Microsoft products. They value the free version for its basic functionalities and integration with other Microsoft tools. However, some users feel that the pricing can be prohibitive for small businesses and that certain advanced features require higher-priced plans. ## Integrations Popular Integrations Compare available integrations between Basecamp and Microsoft Teams. ### GitHub Basecamp Microsoft Teams ### Asana Basecamp Microsoft Teams ### Jira Basecamp Microsoft Teams ### Trello Basecamp Microsoft Teams ### Microsoft To Do Basecamp Microsoft Teams ### Google Calendar Basecamp Microsoft Teams ### Hubstaff Basecamp Microsoft Teams ### Smartsheet Basecamp Microsoft Teams Total Integrations 86 Slack Users report that integrating Slack with Basecamp improves team communication and project updates, which they note helps manage comments and assignments more efficiently. Trello Reviewers mention that they use Trello with Basecamp for visual project management and task tracking, saying that Trello's board-like environment complements Basecamp's features. Asana Users state that they integrate Asana with Basecamp to manage complex projects, noting that Asana's task notifications and visual tools enhance project tracking. Jira Reviewers say that they use Jira with Basecamp for detailed project tracking and issue management, citing that Jira's robust features complement Basecamp's simplicity. Google Calendar Users mention that they integrate Google Calendar with Basecamp to sync project schedules and deadlines, noting that this helps keep appointments and tasks organized. Basecamp Integrations (86) - [Akita](https://www.capterra.com/p/146056/Akita/) - [Apideck](https://www.capterra.com/p/267989/Apideck/) - [Asana](https://www.capterra.com/p/184581/Asana-PM/) - [AssessTEAM](https://www.capterra.com/p/153662/AssessTEAM-Employee-evaluation-on-the-cloud/) - [Bridge24](https://www.capterra.com/p/187545/Bridge24/) - [BrightGauge](https://www.capterra.com/p/226439/BrightGauge/) - [Calamari](https://www.capterra.com/p/141217/Calamari/) - [Centreli](https://www.capterra.com/p/156397/Centreli/) - [Claritee](https://www.capterra.com/p/233891/Claritee/) - [ClicData](https://www.capterra.com/p/145730/ClicData/) - [ClickUp](https://www.capterra.com/p/158833/ClickUp/) - [Clockify](https://www.capterra.com/p/169607/Clockify/) - [CoSchedule Marketing Suite](https://www.capterra.com/p/158290/CoSchedule/) - [Cyfe](https://www.capterra.com/p/225437/Cyfe/) - [DataGrail](https://www.capterra.com/p/179284/DataGrail/) - [Deskpro](https://www.capterra.com/p/127288/DeskPRO/) - [DNS Check](https://www.capterra.com/p/206630/DNS-Check/) - [Doorbell.io](https://www.capterra.com/p/184233/Doorbell-io/) - [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) - [Easy Insight](https://www.capterra.com/p/164600/Easy-Insight/) - [Enchant](https://www.capterra.com/p/186881/Enchant/) - [EvantoDesk](https://www.capterra.com/p/157819/EvantoDesk/) - [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) - [Everhour](https://www.capterra.com/p/133409/Everhour/) - [Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/) - [Expiration Reminder](https://www.capterra.com/p/172196/Expiration-Reminder/) - [FeatValue](https://www.capterra.com/p/10021768/FeatValue/) - [Float](https://www.capterra.com/p/136078/Float/) - [Formstack Forms](https://www.capterra.com/p/118892/Formstack/) - [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) - [GitHub](https://www.capterra.com/p/129067/GitHub/) - [Gmail](https://www.capterra.com/p/202338/Gmail/) - [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) - [Gravity Forms](https://www.capterra.com/p/206381/Gravity-Forms/) - [Harvest](https://www.capterra.com/p/75598/Harvest/) - [Helpwise](https://www.capterra.com/p/197123/Helpwise/) - [Honeybadger](https://www.capterra.com/p/251864/Honeybadger/) - [Hubstaff](https://www.capterra.com/p/132376/Hubstaff/) - [Jira](https://www.capterra.com/p/19319/JIRA/) - [Jitbit Helpdesk](https://www.capterra.com/p/117628/Jitbit-HelpDesk/) - [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) - [Klips](https://www.capterra.com/p/130237/Klipfolio-Dashboard/) - [Lucen Track](https://www.capterra.com/p/139636/Timeneye/) - [Luciq](https://www.capterra.com/p/166279/Instabug/) - [Marker](https://www.capterra.com/p/152269/Marker/) - [Microsoft To Do](https://www.capterra.com/p/227173/Wunderlist/) - [Monkedo](https://www.capterra.com/p/10023582/Monkedo/) - [Nusii](https://www.capterra.com/p/138512/Nusii/) - [OAuth](https://www.capterra.com/p/172922/OAuth/) - [OmniFocus](https://www.capterra.com/p/177722/OmniFocus/) - [OttoKit](https://www.capterra.com/p/10012201/SureTriggers/) - [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) - [Pivotal Tracker](https://www.capterra.com/p/227356/Pivotal-Tracker/) - [Pleexy](https://www.capterra.com/p/197390/Pleexy/) - [Proposify](https://www.capterra.com/p/133332/Proposify/) - [Recur](https://www.capterra.com/p/10017336/Recur/) - [Resource Guru](https://www.capterra.com/p/134429/Resource-Guru/) - [Retool](https://www.capterra.com/p/186115/Retool/) - [ScrumDo](https://www.capterra.com/p/153036/ScrumDo/) - [Slack](https://www.capterra.com/p/135003/Slack/) - [Slickplan](https://www.capterra.com/p/160390/Slickplan/) - [StartADAM](https://www.capterra.com/p/10015505/StartADAM/) - [SupportBee](https://www.capterra.com/p/132028/SupportBee/) - [Team O'clock](https://www.capterra.com/p/183263/Team-O-clock/) - [TeamRetro](https://www.capterra.com/p/193264/TeamRetro/) - [TestLodge](https://www.capterra.com/p/110329/Test-Lodge/) - [Tick](https://www.capterra.com/p/79088/Tick/) - [Time Doctor](https://www.capterra.com/p/129984/Time-Doctor/) - [TimeCamp](https://www.capterra.com/p/129847/TimeCamp/) - [Timely](https://www.capterra.com/p/131584/Timely/) - [Todoist](https://www.capterra.com/p/149339/Todoist-for-Business/) - [Toggl Track](https://www.capterra.com/p/247745/Toggl/) - [Tracked](https://www.capterra.com/p/166067/Tracked/) - [TrackingTime](https://www.capterra.com/p/136591/TrackingTime/) - [Trello](https://www.capterra.com/p/211559/Trello/) - [Unito](https://www.capterra.com/p/147319/Unito/) - [Userback](https://www.capterra.com/p/172431/Userback/) - [Usersnap](https://www.capterra.com/p/135579/Usersnap/) - [viaSocket](https://www.capterra.com/p/10020406/viaSocket/) - [Workbooks](https://www.capterra.com/p/109648/Workbooks-CRM/) - [Workstack](https://www.capterra.com/p/153954/Workstack/) - [Wufoo](https://www.capterra.com/p/224990/Wufoo/) - [Ybug](https://www.capterra.com/p/175621/Ybug/) - [Zapier](https://www.capterra.com/p/130182/Zapier/) - [Ziflow](https://www.capterra.com/p/178111/Ziflow/) - [Zoho Flow](https://www.capterra.com/p/227460/Zoho-Flow/) Total Integrations 59 Microsoft SharePoint Users report that they integrate SharePoint with Teams for file sharing, document collaboration, organizing project-specific pages, and accessing a centralized document repository. Microsoft Excel Reviewers state that they use Excel with Teams for sharing, editing, and collaborating on spreadsheets, which they say enhances data management and real-time collaboration. Microsoft Word Users mention that they integrate Word with Teams for sharing, editing, and collaborating on documents, noting that it facilitates real-time updates and efficient teamwork. Microsoft PowerPoint Reviewers report that they use PowerPoint with Teams for creating, sharing, and presenting slides during meetings, which they indicate enhances remote collaboration and training sessions. Microsoft OneNote Users say that they use OneNote with Teams for taking and sharing meeting notes, citing that it helps in organizing information and maintaining documentation within team channels. Microsoft Teams Integrations (59) - [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) - [Asana](https://www.capterra.com/p/184581/Asana-PM/) - [Assembly](https://www.capterra.com/p/214210/Assembly/) - [Axonify](https://www.capterra.com/p/130669/Axonify/) - [Booking](https://www.capterra.com/p/106408/Booking/) - [Calendar Pro](https://www.capterra.com/p/183497/The-Calendar-Pro/) - [Calendly](https://www.capterra.com/p/148036/Calendly/) - [Canva](https://www.capterra.com/p/168956/Canva/) - [Claude](https://www.capterra.com/p/10011218/Claude/) - [Copilot](https://www.capterra.com/p/190435/CoPilot/) - [Copilot](https://www.capterra.com/p/255199/Copilot/) - [Desk](https://www.capterra.com/p/10021130/Desk/) - [Drop](https://www.capterra.com/p/211662/Ringless-Voicemail-Drops/) - [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) - [Figma](https://www.capterra.com/p/175027/Figma/) - [Fireflies](https://www.capterra.com/p/197037/Fireflies/) - [Foxit PDF Editor](https://www.capterra.com/p/249044/Foxit-PDF-Editor/) - [GitHub](https://www.capterra.com/p/129067/GitHub/) - [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) - [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) - [Hub](https://www.capterra.com/p/167289/Hub/) - [Intercom](https://www.capterra.com/p/134347/Intercom/) - [Jira](https://www.capterra.com/p/19319/JIRA/) - [Kahoot!](https://www.capterra.com/p/156399/Kahoot/) - [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/) - [Maestro](https://www.capterra.com/p/173124/Maestro/) - [Maestro](https://www.capterra.com/p/36429/RapidResponse/) - [Maestro](https://www.capterra.com/p/119493/Maestro/) - [Maestro](https://www.capterra.com/p/218473/Maestro/) - [Maestro](https://www.capterra.com/p/232824/Maestro/) - [Maestro\*ERP](https://www.capterra.com/p/83238/Maestro-Solutions/) - [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) - [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) - [Microsoft OneNote](https://www.capterra.com/p/227211/Microsoft-OneNote/) - [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) - [Microsoft Planner](https://www.capterra.com/p/227201/Microsoft-Planner/) - [Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) - [Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/) - [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) - [Microsoft To Do](https://www.capterra.com/p/227173/Wunderlist/) - [Microsoft Visual Studio](https://www.capterra.com/p/80230/microsoft-visual-studio/) - [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) - [MindManager](https://www.capterra.com/p/31776/MindManager/) - [Miro](https://www.capterra.com/p/128955/Miro/) - [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) - [Office](https://www.capterra.com/p/248807/Office/) - [OneDrive](https://www.capterra.com/p/161304/OneDrive/) - [Rea](https://www.capterra.com/p/205385/Rea/) - [Slido](https://www.capterra.com/p/154051/Slido/) - [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) - [Spot](https://www.capterra.com/p/194681/Spot/) - [Templafy](https://www.capterra.com/p/154533/Templafy/) - [Trello](https://www.capterra.com/p/211559/Trello/) - [Turn](https://www.capterra.com/p/248205/Turn/) - [Wrike](https://www.capterra.com/p/76113/Wrike/) - [YouTube](https://www.capterra.com/p/237905/YouTube/) - [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) - [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) - [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know. ## How does the user experience compare on Basecamp vs Microsoft Teams? ### Overall rating 4.3 (14427) 4.5 (11079) ### User interface Basecamp Microsoft Teams ### Customer service and support Basecamp Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat Microsoft Teams Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat ## What users say about the pros and cons of Basecamp vs Microsoft Teams When it comes to team communication tools, Basecamp and Microsoft Teams are two options that have been reviewed on Capterra by verified reviewers. Explore the experiences our reviewers have shared about Basecamp and Microsoft Teams to see how they stack up against one another and pick the one that would best fit your needs. Users appreciate Basecamp for its robust project management capabilities, noting that it helps keep work organized and ensures projects are completed within budget. They also value its team collaboration features, which facilitate communication across geographic distances and enhance team productivity. Additionally, Basecamp's tools for team project management are praised for enabling effective planning and collaboration. At the same time, Microsoft Teams users highlight its team collaboration tools, particularly the real-time document editing and integrated communication features. They also commend its online meeting capabilities, including scheduling and recording meetings, and its video conferencing features, which support high-quality calls and screen sharing. As for the cons, Basecamp users mention its pricing as a drawback, indicating that it may be expensive for small businesses. They also find team conversations and the user interface to be less intuitive. Meanwhile, Microsoft Teams users criticize its chat functionality, noting issues with notifications and managing individual chats. They also report problems with screen sharing and video calls, citing occasional lag and connectivity issues. \[[2](#source-item-2)\] Pros Basecamp DM Drew M CEOComputer Software, 2 - 10 employeesUsed the software for: More than 2 years. “Basecamp has been a reliable project management and client collaboration platform since the classic version, delivering consistent core functionality across message boards, to-dos, file storage, campfire chat, and schedules“ June 1, 2026 SL Sai L AssistantshipInformation Technology and Services, 11 - 50 employeesUsed the software for: I used a free trial. “The intuitive interface seamlessly integrates message boards, to-do lists, and file sharing, which significantly reduces internal email clutter and keeps cross-functional teams aligned.“ June 9, 2026 Microsoft Teams Yugma S Assay development and integration technicianBiotechnology, 201 - 500 employeesUsed the software for: More than 2 years. “It has helped me in centralizing chat, call, meeting notes, screen share with cross functional teams mainly clients and distant team members.“ May 4, 2026 SA Samer A AI ResearcherComputer Software, 10,001+ employeesUsed the software for: More than 2 years. “It is a bit complex to customise and record the meetings and videos, while it is so helpful to cover all forms of communication, I look forward to connect tit to virtual reality meetings and adding support to that meeting format.“ March 10, 2026 Cons Basecamp SR Samantha R FinanceAccounting, 11 - 50 employeesUsed the software for: Less than 6 months. “It has limited customization, lacks advanced features, and can feel too simple for complex projects.“ May 14, 2026 MZ Macaire Z Area ManagerRetail, 51 - 200 employeesUsed the software for: 1-2 years. “The only annoying function is that it sent too many notifications to my inbox, and it was hard to ensure that I do not miss important information.“ July 16, 2025 Microsoft Teams TH Tom H Head of ResearchMarket Research, 11 - 50 employeesUsed the software for: 1-2 years. “I find the search function for historic chats isn't the most robust - could there be an AI type search which finds things even if the search term is a bit loose?“ June 20, 2026 Denis M RecruiterFinancial Services, 201 - 500 employeesUsed the software for: 1-2 years. “It gets the job done for basic corporate communication, but the constant lag and heavy RAM usage get annoying fast. If I just need to jump on a quick, stable video call with a client, I will almost always choose Google Meet over this.“ April 28, 2026 * * * Sources 1. Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from team communication software. This list is not exhaustive. For additional features, refer to the vendor’s website. 2. Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. 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