# Basecamp vs Zoho Projects: Features and Cost Comparison 2026 | Capterra

> Basecamp vs Zoho Projects: Which project management tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/56808-169455/Basecamp-vs-Zoho-Projects

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# Basecamp vs Zoho Projects Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoho ProjectsBasecamp2/4 selected

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[4.3 (14406)](https://www.capterra.com/p/56808/Basecamp/reviews/)

[Zoho Projects](https://www.capterra.com/p/169455/Zoho-Projects/)[4.5 (855)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/)

[## Basecamp](https://www.capterra.com/p/56808/Basecamp/)[4.3 (14406)](https://www.capterra.com/p/56808/Basecamp/reviews/)

[## Zoho Projects](https://www.capterra.com/p/169455/Zoho-Projects/)[4.5 (855)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/)

Starting Price

$15.00/month

Starting Price

$15.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.3

Customer Service

4.3

Starting Price

$4.00/month

Starting Price

$4.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [14,406 reviews](https://www.capterra.com/p/56808/Basecamp/reviews/)

Positive

12,600

Neutral

1,487

Negative

319

Positive

12,600

Neutral

1,487

Negative

319

Reviews Sentiment

Based on [855 reviews](https://www.capterra.com/p/169455/Zoho-Projects/reviews/)

Positive

789

Neutral

49

Negative

17

Positive

789

Neutral

49

Negative

17

Best for (according to reviews)

-   **Business size**: Small businesses account for 8,575 reviews (59%), demonstrating broad uptake among this segment compared to midsize and enterprise organizations.
-   **Industry**: Marketing and advertising, computer software, and IT/services together represent 26% of reviews, indicating diverse adoption across creative and technology-focused sectors.
-   **Use cases**: Project management (56%), task management (41%), and team communication (37%) are the primary uses, highlighting a focus on collaborative workflow and organization.

Best for (according to reviews)

-   **Business size**: Small businesses account for 671 reviews, representing 81% of feedback, demonstrating broad uptake among this segment.
-   **Industry**: Information technology and services, computer software, and marketing/advertising together make up 32% of reviews, indicating diverse industry adoption.
-   **Use cases**: Project management (84%), task management (37%), and project tracking (22%) are the primary use cases, highlighting a focus on workflow and organization.

## Reviewer verdict

Basecamp

Basecamp users find it best for straightforward project management and team collaboration, appreciating its simple task management, clear project planning, and user-friendly interface. Reviewers value its flat pricing for unlimited users, which they say benefits larger teams, and highlight its integrations and free version for small teams. However, they mention that message sorting can be challenging and that the cost may be high for smaller businesses.

Zoho Projects

Zoho Projects users consider it ideal for those needing comprehensive and customizable project management, citing its detailed task management, visual scheduling tools like Gantt charts, and strong integration with other Zoho apps. Reviewers appreciate its affordable pricing and free trial options, especially for startups, but note that setup can be complex and advanced features may require higher-priced plans.

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## Features comparison

Beyond cost, assessing the specific features and benefits of Basecamp and Zoho Projects within the project management space can help ensure the best fit for your needs. A well-matched option can enhance productivity while avoiding extra spending on functionalities that won't be used. Here's an overview of the key considerations and how these choices compare. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 75,081 reviews from Project Management users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

Basecamp

82%Fit

Feature ratings

Task Management

4.4

Project Planning/Scheduling

4.3

Task Progress Tracking

4.4

Task Scheduling

4.5

Zoho Projects

81%Fit

High performer

Feature ratings

Task Management

4.5

Project Planning/Scheduling

4.5

Task Progress Tracking

4.5

Task Scheduling

4.6

Task Management

4.4 (1485)

4.5 (351)

Basecamp users appreciate its simplicity and effectiveness in task management, noting that it allows them to easily create, assign, and track tasks. They value the to-do lists, clear visualization, and collaboration features that they say enhance teamwork and accountability. However, some users mention that recurring tasks could be more customizable. Zoho Projects users, on the other hand, highlight its comprehensive task management capabilities, including task lists, dependencies, and integration with other Zoho apps. They find it user-friendly and effective for organizing workflows and setting priorities. Overall, users find Basecamp simple and collaborative, while they value Zoho Projects for its comprehensive and customizable task management features.

Project Planning/Scheduling

4.3 (801)

4.5 (299)

Basecamp users find its project planning and scheduling features helpful for organizing projects, setting goals, and tracking progress. They appreciate the ability to create project timelines, set milestones, and assign tasks, which they say ensures efficient project execution. Some users mention that it helps them in resource allocation and communication. Zoho Projects users, meanwhile, praise its Gantt chart view, task dependencies, and real-time tracking. They find it visually appealing and effective for managing project schedules and identifying potential delays. In summary, users value Basecamp for its straightforward project planning and scheduling, while they appreciate Zoho Projects for its visual tools and comprehensive scheduling features.

Task Progress Tracking

4.4 (517)

4.5 (143)

Basecamp users find its task progress tracking feature essential for monitoring project advancement and fostering accountability. They appreciate the clear insights, real-time updates, and the ability to track task statuses, which they say helps in identifying bottlenecks and ensuring timely completion. Some users, however, mention limitations in status customization. Zoho Projects users, on the other hand, highlight its detailed analytics on task progress, including completed tasks, overdue tasks, and task duration. They value the ability to update task statuses and set custom progress stages. Overall, users find Basecamp's task progress tracking straightforward and transparent, while they appreciate Zoho Projects for its detailed analytics and customizable tracking.

Task Scheduling

4.5 (566)

4.6 (158)

Basecamp users appreciate its task scheduling feature for setting deadlines, organizing priorities, and tracking progress. They find it easy to assign tasks, set due dates, and sync with calendars, which they say helps them stay organized and meet deadlines. Some users, however, mention that prioritizing tasks across projects can be challenging. Zoho Projects users, meanwhile, praise its task scheduling for its efficiency and organization. They value the ability to set task dependencies, use Gantt charts, and perform critical path analysis, which they say ensures project timelines are met. In general, users find Basecamp's task scheduling user-friendly and effective, while they appreciate Zoho Projects for its advanced scheduling features and visual tools.

## Pricing comparison

### Starting prices

Basecamp

$15.00

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/56808/Basecamp/pricing/)

Zoho Projects

$4.00

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/169455/Zoho-Projects/pricing/)

### Value-for-money analysis

4.2 (14406)

4.4 (855)

A comparison of how reviewers evaluate the value for money provided by both Basecamp and Zoho Projects indicates that Basecamp reviewers find it offers good value with its flat pricing structure and unlimited users, while Zoho Projects reviewers appreciate its affordable pricing plans and extensive free trial options. Reviewers find Basecamp's flat fee for unlimited users beneficial, especially for larger teams. They appreciate the free version for small teams and the integration with various apps. However, some users feel the pricing is high for small businesses and mention the lack of certain advanced features in the lower-priced plans. When it comes to Zoho Projects, reviewers appreciate its competitive pricing and the availability of a free version, which they find useful for small teams and startups. They also value the extensive features offered at a low cost. However, some users mention that advanced features are only available in higher-priced plans, which they find expensive for small businesses.

## How does the user experience compare on Basecamp vs Zoho Projects?

### Overall rating

4.3 (14406)

4.5 (855)

### User interface

Basecamp

Zoho Projects

### Customer service and support

Basecamp

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Zoho Projects

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of Basecamp vs Zoho Projects

Both Basecamp and Zoho Projects are solutions that have been reviewed by verified reviewers on Capterra. Check out what real users have to say about their experiences to see how Basecamp stacks up against Zoho Projects and pick the one that fits best your needs. Users appreciate Basecamp for its effective project management, noting its ability to keep work organized and ensure projects are completed within budget. They also value its team collaboration features, highlighting its user-friendly interface and ability to facilitate communication across distances. Reviewers find Basecamp's team project management tools beneficial for managing large projects and enhancing teamwork. At the same time, Zoho Projects users praise its project management capabilities, citing its comprehensive suite of tools like task management, time tracking, and Gantt charts. They also appreciate its project tracking features and integration capabilities, which streamline workflows and enhance productivity. As for the cons, Basecamp users mention that its pricing can be high and not suitable for small businesses. They also find team conversations challenging due to issues with message sorting and visualization. Meanwhile, Zoho Projects users report difficulties with task management, such as complex setup and limited customization. They also express dissatisfaction with customer support, noting slow response times and limited availability. \[[2](#source-item-2)\]

Pros

Basecamp

Kai Z

realtorRetail, 11 - 50 employeesUsed the software for: Less than 6 months.

“I liked how Basecamp kept all project communication, files, and tasks in one place — it helped reduce scattered emails and messages and I loved the simple, intuitive interface that everyone on the team could use without much training.“

December 24, 2025

KA

Keir A

Principal EngineerComputer Software, 11 - 50 employeesUsed the software for: 1-2 years.

“This system provides the client with an opportunity to see their own, proof and marketing schedule, taking out a lot of phone calls.“

January 24, 2026

Zoho Projects

MEENACHISUNDARAM M

Project ManagerArchitecture & Planning, 2 - 10 employeesUsed the software for: 6-12 months.

“The integration of features such as timesheets, reporting, and task tracking facilitate effective project management, making Zoho Projects an ideal solution for teams seeking a comprehensive project management system.“

January 29, 2026

VA

Vicky A

Account ManagerInsurance, 2 - 10 employeesUsed the software for: More than 2 years.

“Zoho Projects enabled Equatorial Insurance Brokers to project tracking plus team coordination, resulting in better client service plus more organized case management.“

October 6, 2025

Cons

Basecamp

Eddy D

PresidentMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months.

“The lack of subtasks and recurring tasks was a bit of a hassle since lots of our projects are repeatable processes.“

December 14, 2025

MZ

Macaire Z

Area ManagerRetail, 51 - 200 employeesUsed the software for: 1-2 years.

“The only annoying function is that it sent too many notifications to my inbox, and it was hard to ensure that I do not miss important information.“

July 16, 2025

Zoho Projects

Jay B

OwnerAnimation, 2 - 10 employeesUsed the software for: I used a free trial.

“I disliked the UI creativity, there are lot of options but still it lacks that user friendliness of making task, sub task, task decscription and its confusing as compared to Asana as per UI is the concern, It should have a project briefing and atatchments module like Asana has at the start of the project.“

November 1, 2025

EZ

Eman Z

PMO excutiveManagement Consulting, 11 - 50 employeesUsed the software for: I used a free trial.

“Zoho Projects' drawbacks include a learning curve for advanced features, limited customization in lower plans, complex permission settings, mobile app limitations, occasional performance issues, minimal offline access, and integration challenges with non-Zoho apps“

November 28, 2024

* * *

Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from project management software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

* * *

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