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Basecamp vs Google Chat: Which is a better fit?

Updated on January 19th, 2025
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Summary
Key features rated by users
Features selected based on 1,364 reviews from Team Communication users.
% Fit
Missing features
Not enough reviews
Feature ratings
Reminders
4.5
Email Management
NA
Workflow Management
NA
Commenting/Notes
4.5
Reporting & Statistics
4.1
% Fit
Missing features
Feature ratings
Reminders
NA
Email Management
NA
Workflow Management
NA
Commenting/Notes
NA
Reporting & Statistics
NA
User satisfaction
4.3
User reviews14,469
Ease of use
4.3
Functionality
4.2
Value for money
4.2
Customer support
4.3
4.5
User reviews2,350
Ease of use
4.6
Functionality
4.3
Value for money
4.6
Customer support
4.4
Price starts from
/user
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Entrepreneurs, freelancers, small businesses (1-99 employees), and groups inside large organizations.

Businesses and teams of any size across various industries.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Reelika S
Coach
5.0

Reelika S.: Hi, I am Reelika from Design Dream Lifestyle. I'm a business strategist and coach, and I would give Basecamp five stars. Before using Basecamp, we really were just using Microsoft Excel spreadsheets, but the problem we ran into was the collaboration and the teamwork. Basecamp allowed us to collaborate virtually with our team from across the globe and to get the projects done. We chose Basecamp because we were looking for a software that would allow us to collaborate to work across the globe on different projects. For example, content management, virtual workshops, in-person workshops, and that software allowed us to spread out all the tasks while also keeping an eye on what's already done and what still needs to be accomplished. When we started with Basecamp, we took a look at the tutorials. And I have to say they were very straightforward, very easy to follow. There really is no room to make any mistakes. And you don't need a high-tech knowledge for that, so anybody can really use this. If you're thinking about using Basecamp, give it a try because if you have a team, especially virtually, that has different projects going on and you need to delegate, and you want to keep eye on what's already done and what still needs to be accomplished, that is a really good tool for that.

How Capterra sources reviews
View all video reviews
Steve K
CMO
5.0

Steve: Hi, this is Steve, and I'm vice president of marketing at my organization. We have used Google Hangouts for a long time, and I give it a five star rating. For more reviews like this, click the link below. The reason we chose Google Hangouts is other products make you download apps, and it just got cumbersome and confusing for some of the people. So for us to use it, it was just much simpler and easier to use for all involved. The reason we chose Google Hangouts is it's tied into Gmail and that makes it much more seamless. Therefore, we just send a calendar invite to people through our Gmail calendar, and they click a link and the meeting launches. That way, they don't have to download anything, and we can get into our meeting. Using Google Hangouts was very easy. With this, we never had to use customer support or talk to anybody else. We just sent a calendar invite to those we wanted to be part of the meeting. They clicked the link, the application launched, and we were able to start our meeting. So it was very seamless and easy to get up and running, which was very important to us. The reason we liked Google Hangouts is because if you have a Gmail account, it makes it so much seamless and easy to get a meeting together and very quickly. I would recommend it for that reason alone, because it was just easy to do through Gmail and have your meeting and be efficient, and time is important to all of us these days.

How Capterra sources reviews
View all video reviews
User interface
56808 video thumbnail}
1 Video
175800 video thumbnail}
1 Video
56808
5 screenshots
175800
3 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Basecamp

Top Features
26/36
  • Audio Calls
  • Contact Management
  • Content Management
  • Data Import/Export
  • Email Management
  • Meeting Management
  • Real-Time Updates
  • Single Sign On
  • Video Conferencing
  • Workflow Management
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity/News Feed
  • Alerts/Notifications
  • API
  • Calendar Management
  • Calendar Sync
  • Collaboration Tools
  • Commenting/Notes
  • Customizable Branding
  • Discussions/Forums
  • Document Management
  • Drag & Drop
  • File Management
  • File Sharing
  • @mentions
  • Mobile Access
  • Progress Tracking
  • Project Management
  • Real-Time Chat
  • Reminders
  • Reporting & Statistics
  • Search/Filter
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
See All features
Hide Team Communication Software Features -

Google Chat

12/36
Show Team Communication Software Features +
Basecamp
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Google Chat
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Basecamp
  • By Basecamp
  • Located in United States
  • Founded in 1999
Google Chat
  • By Google
  • Located in United States
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