# Compare SmartSurvey vs Jotform 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Jotform and SmartSurvey based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/57112-158456/SmartSurvey-vs-JotForm-4-0 --- # Jotform vs SmartSurvey Features and Cost Comparison Last updated May 12th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: JotformSmartSurvey2/4 selected [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.7 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) [SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.6 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/) [## Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.7 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price $39.00/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment Based on [2,876 reviews](#user-reviews) Positive 2,754 Neutral 81 Negative 41 [## SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.6 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment Based on [114 reviews](#user-reviews) Positive 108 Neutral 5 Negative 1 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 9,030 reviews from survey software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit High performer Feature ratings Multiple Question Types 4.8 Customizable Questions 4.8 Survey Builder 4.7 Anonymous Feedback 4.8 Data Security 4.6 \--%Fit Missing features Feature ratings Multiple Question Types NA Customizable Questions 4.9 Survey Builder 4.8 Anonymous Feedback NA Data Security NA User satisfaction User satisfaction 4.7 User reviews[2,876](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.5 Customer support 4.5 User satisfaction 4.6 User reviews[114](https://www.capterra.com/p/57112/SmartSurvey/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.6 Customer support 4.7 Price starts from Price starts from $39Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more. Best for Academics, Consultants, Businesses, Multi-nationals, Government, Public Sector, Not for Profit ## User reviews Pros & cons JM Jamilla M. Photographer > "The drag and drop builder, wide range of templates, and features like payment integration and e signatures make it a powerful tool." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122379) Evita G. Database Manager > "You have to double click into the form and if you are copying and pasting from a long paragraph you can take sections at a time and if dont copy the entire section some..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876593) BL Ben L. Director > "It connects easily with tools like Google Sheets, CRMs, and payment processors, which makes it useful for automating tasks and keeping data organized." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136088) PG Patricia G. Customer Service Lead > "Those higher submission rates are high to the small business and the offline option is not very reliable with some complex widgets or slow connections." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7112584) ML Mikayla L. Board Member > "We were struggling with outdated mail-in membership applications until we found this platform, which was the only truly free program that could handle every complex..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7119925) VR Verified Reviewer Office Manager > "I find the design customization options somewhat limited. While some of the presets are appealing, they don't always integrate seamlessly with the forms." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7126543) VR Verified Reviewer CoFounder > "It works well for businesses, organizations, and individuals who need a reliable way to collect information online. While pricing and some advanced setup options can be a..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118218) SR Sandra R. Founder > "It limits organizations and creates a bottleneck in team flow, as only one person has the ability to edit and revise forms, unless you use a work around." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7006670) NJ Nicola J. Coach > "I can customise my forms, make apps for my employees and improve their workflow and access to documents they need day to day." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7114490) JM Joe M. Owner > "At first, the form builder terrified me as a non-technical person - but using the tutorials / training videos and FAQ I figured out not only how to build forms but how to..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6816390) PG Patricia G. Customer Service Lead > "This is a tool that I utilise in order to operate our online feedback forms and check-in surveys which have greatly decreased manual data input in our front desk team." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7112584) TP Tarrin P. President > "One of the things I’ve found challenging with Jotform is how payment submissions occasionally behave when a transaction doesn’t clearly complete for the user." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707) VP Valentin P. Administration Manager > "It allowed us to digitise over 60+ processes, including quality control, site inspections, procurement tracking, and internal workflows." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123595) RR Reema R. Regional Vp > "Not able to integrate with gohighlevel, expensive monthly fee and inaccessible for small operators like me to pay annual " [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107039) BL Ben L. Director > "It’s a reliable, user-friendly platform that makes it easy to create and deploy forms quickly, whether for simple data collection or more complex workflows with..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136088) SB Scarlett B. Paralegal > "Seems not to have the ability to read all the information inside a form and will leave blanks highlighted when that information is omitted." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050867) VR Verified Reviewer Training and Development Manager > "Jotform is very good for creating forms to collect donations for a cause, subscriptions, invoices or just general collection of data." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7069956) BL Ben L. Director > "There can also be occasional performance hiccups—larger forms or ones with many integrations may load slower or feel a bit laggy during editing." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136088) CW Candance W. Secretary > "With a wide variety of templates and customization options, users can quickly build forms tailored to their needs." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131042) KS Kieran S. none > "I think the only negative I've found is that people aren't as familiar with the product. If I send out a form, I don't think people find it as natural to use as google..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122367) CW Candance W. Secretary > "Overall, Jotform provides a dependable and flexible solution for individuals and businesses looking to simplify form creation and improve their data management processes." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131042) PP Phineas P. Program Assistant > "The submission limits and form limits are a little tricky, but the pricing is too high on the paid versions for our purposes." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7078786) ML Mikayla L. Board Member > "We were also able to use our own logo and custom colors to ensure everything looks modern and matches our website perfectly." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7119925) TW Tabatha W. Supervising Nurse > "Also, occasional lag in the form builder and limited customization in certain areas can be a bit frustrating." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123860) FJ Francesca J. Manager > "Creating and customizing forms is straightforward, and managing responses is easy and organized. While some advanced features take a little time to figure out, the..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113328) SH Shantoria H. Owner > "Some of the advanced features can be a little confusing at first, and pricing can get a bit high if you need more submissions or storage." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122356) Alisha W. Chapter President > "I appreciate the wide variety of templates and widgets available, which allows me to customize forms for different purposes—from simple surveys to complex registration..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6873847) VR Verified Reviewer CoFounder > "In some cases, managing notifications, integrations, or conditional logic can feel a bit overwhelming for new users." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118218) PS Pereira S. Informatics Engineer > "By centralizing our form creation and data collection in one secure and user-friendly platform, we have eliminated countless hours of manual data entry and follow ups." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708) RA Regina A. Adult Literacy Coordinator > "I'm still learning to export information from the Excel spreadsheets. Although it is intuitive, it is a little cumbersome for a user that does not access the program..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122615) PS Pereira S. Informatics Engineer > "I also love it's wide range of pre built templates and powerful customization options, which help us create forms that perfectly fit our unique project requirements." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708) AJ Andrew J. Analyst > "While powerful, Jotform can feel cluttered at times—there are a lot of menus and settings, which can be confusing for new users." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050912) CM Colleen M. Owner and Designer > "The ability to create custom forms for our clients to complete and submit back to you, great way to assess issues and successes with our business." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6824247) JR Jill R. Independent Contractor Travel Advisor > "If you’re using the free version, the biggest downside is how quickly you can run into the limits—especially the monthly submissions." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134315) EM Enathi M. Admin Assistant > "It can manage your your documents effectively and professionally, it's value for money is amazing and can support their customers with Data collection, mobile support and..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016063) AD Adarsh D. CEO > "Pricing can feel a bit high for advanced features, and some customization options are limited unless you upgrade." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136370) Evita G. Database Manager > "Jotform connects with integrations with other platforms like, Google Sheets, PayPal, Slack and Zoom. Since the company that I'm working for is a nonprofit, we truly..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876593) TP Tarrin P. President > "It adds extra reconciliation work and can create awkward follow‑ups with customers as well." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707) FJ Francesca J. Manager > "The drag-and-drop builder makes it simple to add fields, adjust layouts, and set up forms quickly without needing technical skills." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113328) LC Lance C. Solution Architecht > "Not designed for complicated questions or long answers, tricky to customize for unique polling methods." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7138792) KB KARI B. MARKTING and ECOMMERCE MANAGER > "The platform is incredibly intuitive, I was able to create my first form within minutes, and the customization options allow me to tailor each form to suit my brand and..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016000) AB Andy B. Marketing Consultant > "It can be hard to optimize large or complex forms that are embedded on a website." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7099341) MM Muhammad M. Trainer > "I can easily create a form or poll quickly and share it with my audience, and I get a nicely formatted report" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144654) MS Mathew S. Director of Sales and Marketing > "You start using it comfortably, and then suddenly you hit a limit on submissions or features, which can be a bit frustrating." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134797) DR DENNIS R. Owner > "Compared to other form builders, you get a lot of advanced features—like integrations, conditional logic, and payment processing—without feeling nickel-and-dimed." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7130942) GO Goretty O. Cho > "Some advanced features are also locked behind paid plans, which may not be affordable for small community-based projects" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107066) 예찬 권. Teacher of Information Science > "Jotform allows even free users to create excellent and stable surveys. And it provides incredible scalability and options, more than anywhere else." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016466) AN Amir N. Controller > "Notice some issues with the broken links for the attachments to the request froms from the various users." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842) TP Tarrin P. President > "I especially appreciate that each transaction comes through with the description already allocated, which makes it much easier to categorize revenue and keep records..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707) ML Mikayla L. Board Member > "Our account is a nonprofit account, and I couldn't change it, so I wasn't able to integrate payment in the form." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7119925) SC Sekou C. Computer Scientiste > "It has enabled us to efficiently collect data and create more customised forms and surveys." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7049833) BV Barbara V. Owner > "The customer support response was slow when an order form did not show up in my inbox." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122670) AS Adewale S. HIO > "Overall, Jot form has been very intuitive as jt helps myself and the team to catch-up with new ideas and innovate constructively based our clients data and feedback..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7094630) VR Verified Reviewer Residence Director > "The pdf editor/email editor is a little cumbersome and not as refined as their form editor." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7106166) AP Alissa P. OWNER > "The ability to add images, videos, and different field types makes forms more professional and detailed." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7141524) CW Caitlin W. Spray tan artist, owner > "The initial set-up and customization of my intake form was quite daunting." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7138335) GB Gina B. Emotional Storytelling Photographer > "I use Jotform for everything from client inquiries and contracts to questionnaires and product orders—and it never lets me down. Whether you are a creative business..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6812469) MC Mira C. Coordinator > "Im not tech savvy so it took a little bit for me to figure out the more advanced and technical aspects of designing and adding filters." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136185) PS Philipp S. Member > "Also there's lots of integration options like uploading your form output into a Google Sheet, which makes it possible to analyse data much more freely." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7021883) AC Adriana C. Analyst > "Another thing that was difficult is that they only allow you to use 100 elements per form." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#SoftwareAdvice___7083794) GO Goretty O. Cho > "The Google Sheets integration has improved accuracy in reporting and saved time during monthly data compilation." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107066) BG Brock G. Digital Marketing Manager > "Sometimes the upload in Jotform does not translate well into new from ,needs one to do some creative work to readjust titles or sections that didn't copy smoothly to it." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7017018) SH Shantoria H. Owner > "I love the customization options, templates, and how quickly I can build forms for my business." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122356) NP Nic P. Director > "I can't mention anything I did not like, some of the restriction we have encountered are due to subscription we are on and could be changed if needed." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7083140) VP Valentin P. Administration Manager > "The form builder is intuitive, supports complex logic, and works well across devices, including offline scenarios." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123595) VR Verified Reviewer Owner > "Sometimes the exporting is clunky and either does not export or the exported document does not match the format of the designed form" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7017191) AN Amir N. Controller > "It helped in management of various manual reimbursement forms to electronically maintaining them on the cloud." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842) BB Bradsen B. Student > "Additionally, certain advanced customization options can be a bit confusing at first." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7098935) BR Brian R. Senior Pastor > "I use it for app creations, and it's very simple to add elements to the app, and to link the app to external sources, i.e. YouTube and other social links." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7007471) BB Bradsen B. Student > "One downside is that some features can feel limited unless you upgrade to a paid plan." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7098935) PS Pereira S. Informatics Engineer > "It offers a mobile app that makes it effortless for us to manage forms on the go and access data remotely." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708) MS Max S. opertation manager > "Data analysis tools are not as strong as specialized analytics platforms" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134301) VP Valentin P. Administration Manager > "The integration with Google Workspace is a major advantage, enabling structured data collection and automation." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123595) VR Verified Reviewer Commercial Advisor > "Not good for reviewing/editing form responses if serious consideration is required." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7121092) IL Isadora L. Event Planner > "It allowed me to create professional and efficient forms for my clients in wedding" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7073878) JV Jodie V. Assistant > "Jotform has limited free options but for a one person business it is too expensive to upgrade." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7124490) Kim W. Executive Director > "We are able to customize the forms, easily manage the documents and the data collection is seamless." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876865) JH Jens H. Owner and Head Coach > "Forms sometimes look a bit too colorful or “rounded” in their design." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144334) CW Candance W. Secretary > "Jotform also offers reliable integrations, allowing seamless data collection and organization." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131042) VR Verified Reviewer Office Manager > "The storage limits are also not ideal, even on paid plans." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7126543) [View Reviews](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) TH Trevor H. Product Trainer > "I find Smart Survey easy to create and modify surveys and create reports and I like that language translation tool." [See full review](https://www.capterra.com/p/57112/SmartSurvey/#Capterra___6821808) PB Paul B. Business Analyst > "The design screen does not fully represent the eventual look and feel of the survey which causes the need for frequent..." [See full review](https://www.capterra.com/p/57112/SmartSurvey/#Capterra___6537059) PB Paul B. Business Analyst > "Intuitive functions and flexible features that allow really complicated questions to be broken down into sections which..." [See full review](https://www.capterra.com/p/57112/SmartSurvey/#Capterra___6537059) AB Annabel B. Consultant > "The new pricing structure is a little more confusing and my costs went up upon migration from the legacy account." [See full review](https://www.capterra.com/p/57112/SmartSurvey/#Capterra___2399802) NN Nick N. Owner > "I like that it’s flexible for any kind of survey needs and the language translation helps include more people." [See full review](https://www.capterra.com/p/57112/SmartSurvey/#Capterra___6865402) DM Danny M. Category manager > "Chart function is limited" [See full review](https://www.capterra.com/p/57112/SmartSurvey/#Capterra___2254776) MJ Meda J. Team support administrator > "I liked SmartSurvey's user-friendly interface, extensive customization options, and detailed analytics." [See full review](https://www.capterra.com/p/57112/SmartSurvey/#Capterra___6343803) JG Jessica G. Student > "Little bit expensive without the student discount." [See full review](https://www.capterra.com/p/57112/SmartSurvey/#Capterra___2413044) [View Reviews](https://www.capterra.com/p/57112/SmartSurvey/reviews/) ## User interface 4.67 (2,876) [SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/) 4.65 (114) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Jotform Top features 38/45 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Import/Export - Data Security - Drag & Drop - Dynamic Content - Email Marketing - Email Reminders - Feedback Management - Gamification - Generative AI - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Pulse Surveys - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data - Reporting/Analytics - Response Quotas - Response Validation - Sentiment Analysis - Site Intercept Survey - Skip Logic - Support Audio/Images/Video - Survey Builder - Template Management - Third-Party Integrations - URL Customization - Visual Analytics [See all features](https://www.capterra.com/p/158456/JotForm-4-0/#features) SmartSurvey 37/45 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Import/Export - Data Security - Drag & Drop - Dynamic Content - Email Marketing - Email Reminders - Feedback Management - Gamification - Generative AI - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Pulse Surveys - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data - Reporting/Analytics - Response Quotas - Response Validation - Sentiment Analysis - Site Intercept Survey - Skip Logic - Support Audio/Images/Video - Survey Builder - Template Management - Third-Party Integrations - URL Customization - Visual Analytics [See all features](https://www.capterra.com/p/57112/SmartSurvey/#features) ### Recognition Jotform is recognized as a top-rated tool in 2 Capterra Shortlist reports SmartSurvey is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Jotform Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SmartSurvey Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Jotform - By Jotform - Located in United States - Founded in 2006 SmartSurvey - By SmartSurvey - Located in United Kingdom - Founded in 2010 ## Popular Comparisons [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,180)](https://www.capterra.com/p/153140/Connecteam/reviews/) $39/month Price $29/month 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-158456/Connecteam-vs-JotForm-4-0) [SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.65 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/) vs [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,621)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) £0 Price $35/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/57112-201674/SmartSurvey-vs-Enquetes-Maken) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,549)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $39/month Price $7/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/158456-247901/JotForm-4-0-vs-Google-Workspace) [SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.65 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/) vs [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,422)](https://www.capterra.com/p/176571/Google-Forms/reviews/) £0 Price $0 4.6 Features 4.4 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/57112-176571/SmartSurvey-vs-Google-Forms) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,341)](https://www.capterra.com/p/121506/Docusign/reviews/) $39/month Price $15/month 4.6 Features 4.7 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/121506-158456/Docusign-vs-JotForm-4-0) [SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.65 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,450)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) £0 Price $30/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/57112-253516/SmartSurvey-vs-SurveyMonkey) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (954)](https://www.capterra.com/p/137289/Typeform/reviews/) $39/month Price $39/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/137289-158456/Typeform-vs-JotForm-4-0) [SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.65 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (954)](https://www.capterra.com/p/137289/Typeform/reviews/) £0 Price $39/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/57112-137289/SmartSurvey-vs-Typeform) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Jotform Sign](https://www.capterra.com/p/10014571/Jotform-Sign/)[4.77 (216)](https://www.capterra.com/p/10014571/Jotform-Sign/reviews/) $39/month Price $0 4.6 Features 4.6 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/158456-10014571/JotForm-4-0-vs-Jotform-Sign) [SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.65 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/) vs [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (323)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/) £0 Price Contact vendor for pricing 4.6 Features 4.3 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/57112-246649/SmartSurvey-vs-Microsoft-Forms) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/) $39/month Price $9/month 4.6 Features 4.5 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/147657-158456/monday-com-vs-JotForm-4-0) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,450)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) $39/month Price $30/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/158456-253516/JotForm-4-0-vs-SurveyMonkey)