# Compare SmartSurvey vs EmailMeForm 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SmartSurvey and EmailMeForm based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/57112-161042/SmartSurvey-vs-EmailMeForm

---

# SmartSurvey vs EmailMeForm Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SmartSurveyEmailMeForm2/4 selected

[SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.6 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

[EmailMeForm](https://www.capterra.com/p/161042/EmailMeForm/)[4.6 (150)](https://www.capterra.com/p/161042/EmailMeForm/reviews/)

[## SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.6 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [114 reviews](#user-reviews)

Positive

108

Neutral

5

Negative

1

[## EmailMeForm](https://www.capterra.com/p/161042/EmailMeForm/)[4.6 (150)](https://www.capterra.com/p/161042/EmailMeForm/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.7

Functionality

4.4

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

MS

MS

Based on [150 reviews](#user-reviews)

Positive

145

Neutral

5

Negative

0

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Zendesk Suite

4.4 (4,083)

* * *

Starting Price

$115.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

89%

of reviewers  
rated it above 4 stars

* * *

### Alchemer

4.5 (319)

* * *

Starting Price

$55.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

90%

of reviewers  
rated it above 4 stars

* * *

### Zoho Survey

4.6 (453)

* * *

Starting Price

$35.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### LiveAgent

4.7 (1,786)

* * *

Starting Price

$15.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

97%

of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 9,368 reviews from survey software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Multiple Question Types

NA

Customizable Questions

4.9

Survey Builder

4.8

Anonymous Feedback

NA

Data Security

NA

\--%Fit

Missing features

Not enough reviews

Feature ratings

Multiple Question Types

NA

Customizable Questions

NA

Survey Builder

5.0

Anonymous Feedback

NA

Data Security

\--

User satisfaction

User satisfaction

4.6

User reviews[114](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.7

User satisfaction

4.6

User reviews[150](https://www.capterra.com/p/161042/EmailMeForm/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.7

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$35Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Academics, Consultants, Businesses, Multi-nationals, Government, Public Sector, Not for Profit

Best for

Our forms serve a multitude of industries and verticals travel agencies and tour operators, retail and e-commerce websites, nonprofits, legal firms, schools and universities, software and apps.

## User reviews

Pros & cons

PB

Paul B.

Business Analyst

> "Intuitive functions and flexible features that allow really complicated questions to be broken down into sections which change based..."

[See full review](https://www.capterra.com/p/57112/SmartSurvey/#Capterra___6537059)

PB

Paul B.

Business Analyst

> "The design screen does not fully represent the eventual look and feel of the survey which causes the need for frequent preview and..."

[See full review](https://www.capterra.com/p/57112/SmartSurvey/#Capterra___6537059)

NN

Nick N.

Owner

> "I like that it’s flexible for any kind of survey needs and the language translation helps include more people."

[See full review](https://www.capterra.com/p/57112/SmartSurvey/#Capterra___6865402)

AB

Annabel B.

Consultant

> "The new pricing structure is a little more confusing and my costs went up upon migration from the legacy account."

[See full review](https://www.capterra.com/p/57112/SmartSurvey/#Capterra___2399802)

TH

Trevor H.

Product Trainer

> "I find Smart Survey easy to create and modify surveys and create reports and I like that language translation tool."

[See full review](https://www.capterra.com/p/57112/SmartSurvey/#Capterra___6821808)

JG

Jessica G.

Student

> "Little bit expensive without the student discount."

[See full review](https://www.capterra.com/p/57112/SmartSurvey/#Capterra___2413044)

[View Reviews](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

MS

Maddie S.

Owner

> "I use their PCI Vault service and it is very reliable. If stuck anywhere, their knowledgeable customer service is readily available."

[See full review](https://www.capterra.com/p/161042/EmailMeForm/#Capterra___6530044)

GL

Gerard L.

manager

> "One drawback could be that the free version has some limitations, like fewer features and branding on your forms. If you're a heavy..."

[See full review](https://www.capterra.com/p/161042/EmailMeForm/#Capterra___6088517)

MS

Maddie S.

Owner

> "It is very easy to create automated workflows, view the data, receive payments and export the data."

[See full review](https://www.capterra.com/p/161042/EmailMeForm/#Capterra___6530044)

SJ

Steven J.

ceo

> "good luck finding customer support and if you do, it takes a long time until you hear back from them."

[See full review](https://www.capterra.com/p/161042/EmailMeForm/#Capterra___4628453)

MD

Mellen D.

Education Student

> "Not to mention that it has an easy drag and drop interface which is perfect even for beginners."

[See full review](https://www.capterra.com/p/161042/EmailMeForm/#Capterra___3531988)

MD

Mellen D.

Education Student

> "However, it offers little value on its free plan."

[See full review](https://www.capterra.com/p/161042/EmailMeForm/#Capterra___3531988)

[View Reviews](https://www.capterra.com/p/161042/EmailMeForm/reviews/)

## User interface

[SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)

4.65 (114)

No images or videos  
provided by vendor

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

SmartSurvey

Top features

37/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/57112/SmartSurvey/#features)

EmailMeForm

6/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/161042/EmailMeForm/#features)

### Recognition

SmartSurvey is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to EmailMeForm

### Deployment & support

SmartSurvey

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

EmailMeForm

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SmartSurvey

-   By SmartSurvey
-   Located in United Kingdom
-   Founded in 2010

EmailMeForm

-   By EmailMeForm
-   Located in United States
-   Founded in 2006

## Popular Comparisons

[SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.65 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

vs

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

£0

Price

$30/month

4.6

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/57112-253516/SmartSurvey-vs-SurveyMonkey)

[EmailMeForm](https://www.capterra.com/p/161042/EmailMeForm/)[4.65 (150)](https://www.capterra.com/p/161042/EmailMeForm/reviews/)

vs

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,479)](https://www.capterra.com/p/176571/Google-Forms/reviews/)

$35/month

Price

$0

4.4

Features

4.4

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/161042-176571/EmailMeForm-vs-Google-Forms)

[SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.65 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

vs

[Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[4.47 (1,205)](https://www.capterra.com/p/169618/Trustpilot/reviews/)

£0

Price

$299/month

4.6

Features

4.4

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/57112-169618/SmartSurvey-vs-Trustpilot)

[EmailMeForm](https://www.capterra.com/p/161042/EmailMeForm/)[4.65 (150)](https://www.capterra.com/p/161042/EmailMeForm/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

$35/month

Price

$29/month

4.4

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-161042/Connecteam-vs-EmailMeForm)

[SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.65 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

vs

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

£0

Price

$39/month

4.6

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/57112-158456/SmartSurvey-vs-JotForm-4-0)

[EmailMeForm](https://www.capterra.com/p/161042/EmailMeForm/)[4.65 (150)](https://www.capterra.com/p/161042/EmailMeForm/reviews/)

vs

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

$35/month

Price

$39/month

4.4

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/158456-161042/JotForm-4-0-vs-EmailMeForm)

[SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.65 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

vs

[Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (971)](https://www.capterra.com/p/137289/Typeform/reviews/)

£0

Price

$39/month

4.6

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/57112-137289/SmartSurvey-vs-Typeform)

[EmailMeForm](https://www.capterra.com/p/161042/EmailMeForm/)[4.65 (150)](https://www.capterra.com/p/161042/EmailMeForm/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,618)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$35/month

Price

$7/month

4.4

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/161042-247901/EmailMeForm-vs-Google-Workspace)

[SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.65 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

vs

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

£0

Price

$15/month

4.6

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/57112-102188/SmartSurvey-vs-LiveAgent)

[EmailMeForm](https://www.capterra.com/p/161042/EmailMeForm/)[4.65 (150)](https://www.capterra.com/p/161042/EmailMeForm/reviews/)

vs

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/)

$35/month

Price

$15/month

4.4

Features

4.7

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/121506-161042/Docusign-vs-EmailMeForm)

[SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.65 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

vs

[SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.42 (122)](https://www.capterra.com/p/168823/SurveySparrow/reviews/)

£0

Price

Contact vendor for pricing

4.6

Features

4.3

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/57112-168823/SmartSurvey-vs-SurveySparrow)

[EmailMeForm](https://www.capterra.com/p/161042/EmailMeForm/)[4.65 (150)](https://www.capterra.com/p/161042/EmailMeForm/reviews/)

vs

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.55 (326)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

$35/month

Price

Contact vendor for pricing

4.4

Features

4.3

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/161042-246649/EmailMeForm-vs-Microsoft-Forms)