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It has great options, and even with upgrading to the Professional Option, which can be kind of expensive, it delivers incredibly impressive results.
The overview about the different pricing options is confusing and should get a rework.
We used this for a rapidly implemented survey. It was excellent - easy to set up, and the analytics in the Professional option are really very good and allowed for frequent non-expert review.
User Interface could be more streamlined from designers side. Loading Problems on survey-taker side.
Ease of use, competitive price, helpful customer support, ease of reporting and ability to develop surveys that are unique and tailored to our requirements.
This function hides respondent IP and geographic information from responses when activated.
The customer service team have been absolutely great, responsive, helpful and more than happy to assist in any way they can.
I can't really think of anything I don't like about it.
The flow / user experience is great on both sides. The ability to give rewards is also great.
The possibility of using it for more is why I purchased it and thus I am disappointed.
It's beauty and responsiveness. The animations and the idea of a reward to sort of bait lazy customers into giving an optinion about their purchase, all in a convenient package is awesome.
Even after months of using it, we're still running into new bugs and problems there.
Not only product is good , but the one point resolution to all queries by The support team is awesome.
I can't think of one yet. Maybe that it makes some other tools that I've purchased already obsolete.
It is so easy to use and has a beautiful interface. It's easy to embed and has great white labeled options that are a must for any agency.
Not able for user to reply more than once to the same form. Functionality about posting a review to social networks for high ratings is limited.
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