# Compare SmartSurvey vs Feedier 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SmartSurvey and Feedier based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/57112-173387/SmartSurvey-vs-Feedier

---

# SmartSurvey vs Feedier Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SmartSurveyFeedier2/4 selected

[SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.6 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

[Feedier](https://www.capterra.com/p/173387/Feedier/)[4.7 (121)](https://www.capterra.com/p/173387/Feedier/reviews/)

[## SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.6 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [114 reviews](#user-reviews)

Positive

108

Neutral

5

Negative

1

[## Feedier](https://www.capterra.com/p/173387/Feedier/)[4.7 (121)](https://www.capterra.com/p/173387/Feedier/reviews/)

Starting Price

$60.00/month

Value-for-Money

4.7

Functionality

4.4

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

MP

Based on [121 reviews](#user-reviews)

Positive

119

Neutral

2

Negative

0

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

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Per User,Per Month

Free Trial

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* * *

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of reviewers  
rated it above 4 stars

* * *

### Zoho Survey

4.6 (453)

* * *

Starting Price

$35.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

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rated it above 4 stars

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### Typeform

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of reviewers  
rated it above 4 stars

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 9,368 reviews from survey software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Multiple Question Types

NA

Customizable Questions

4.9

Survey Builder

4.8

Anonymous Feedback

NA

Data Security

NA

\--%Fit

Missing features

Not enough reviews

Feature ratings

Multiple Question Types

NA

Customizable Questions

\--

Survey Builder

4.0

Anonymous Feedback

\--

Data Security

NA

User satisfaction

User satisfaction

4.6

User reviews[114](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.7

User satisfaction

4.7

User reviews[121](https://www.capterra.com/p/173387/Feedier/reviews/)

Ease of use

4.7

Functionality

4.4

Value for money

4.7

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$60Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Academics, Consultants, Businesses, Multi-nationals, Government, Public Sector, Not for Profit

Best for

Not provided by vendor

## User reviews

Pros & cons

PB

Paul B.

Business Analyst

> "Intuitive functions and flexible features that allow really complicated questions to be broken down into sections which change based..."

[See full review](https://www.capterra.com/p/57112/SmartSurvey/#Capterra___6537059)

PB

Paul B.

Business Analyst

> "The design screen does not fully represent the eventual look and feel of the survey which causes the need for frequent preview and..."

[See full review](https://www.capterra.com/p/57112/SmartSurvey/#Capterra___6537059)

NN

Nick N.

Owner

> "I like that it’s flexible for any kind of survey needs and the language translation helps include more people."

[See full review](https://www.capterra.com/p/57112/SmartSurvey/#Capterra___6865402)

AB

Annabel B.

Consultant

> "The new pricing structure is a little more confusing and my costs went up upon migration from the legacy account."

[See full review](https://www.capterra.com/p/57112/SmartSurvey/#Capterra___2399802)

TH

Trevor H.

Product Trainer

> "I find Smart Survey easy to create and modify surveys and create reports and I like that language translation tool."

[See full review](https://www.capterra.com/p/57112/SmartSurvey/#Capterra___6821808)

JG

Jessica G.

Student

> "Little bit expensive without the student discount."

[See full review](https://www.capterra.com/p/57112/SmartSurvey/#Capterra___2413044)

[View Reviews](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

Not enough reviews

## User interface

[SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)

4.65 (114)

[Feedier](https://www.capterra.com/p/173387/Feedier/)

4.72 (121)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

SmartSurvey

Top features

37/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/57112/SmartSurvey/#features)

Feedier

35/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/173387/Feedier/#features)

### Recognition

SmartSurvey is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to Feedier

### Deployment & support

SmartSurvey

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Feedier

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SmartSurvey

-   By SmartSurvey
-   Located in United Kingdom
-   Founded in 2010

Feedier

-   By Alkaweb
-   Located in France
-   Founded in 2018

## Popular Comparisons

[SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.65 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

vs

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

£0

Price

$30/month

4.6

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/57112-253516/SmartSurvey-vs-SurveyMonkey)

[Feedier](https://www.capterra.com/p/173387/Feedier/)[4.72 (121)](https://www.capterra.com/p/173387/Feedier/reviews/)

vs

[Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.51 (319)](https://www.capterra.com/p/72549/Alchemer/reviews/)

$60/month

Price

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4.4

Features

4.1

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/72549-173387/Alchemer-vs-Feedier)

[SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.65 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

vs

[Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[4.47 (1,205)](https://www.capterra.com/p/169618/Trustpilot/reviews/)

£0

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$299/month

4.6

Features

4.4

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/57112-169618/SmartSurvey-vs-Trustpilot)

[Feedier](https://www.capterra.com/p/173387/Feedier/)[4.72 (121)](https://www.capterra.com/p/173387/Feedier/reviews/)

vs

[SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.42 (122)](https://www.capterra.com/p/168823/SurveySparrow/reviews/)

$60/month

Price

Contact vendor for pricing

4.4

Features

4.3

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/168823-173387/SurveySparrow-vs-Feedier)

[SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.65 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

vs

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£0

Price

$39/month

4.6

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/57112-158456/SmartSurvey-vs-JotForm-4-0)

[Feedier](https://www.capterra.com/p/173387/Feedier/)[4.72 (121)](https://www.capterra.com/p/173387/Feedier/reviews/)

vs

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$60/month

Price

$1500/year

4.4

Features

4.6

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152924-173387/Customer-Frontlines-vs-Feedier)

[SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.65 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

vs

[Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (971)](https://www.capterra.com/p/137289/Typeform/reviews/)

£0

Price

$39/month

4.6

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/57112-137289/SmartSurvey-vs-Typeform)

[Feedier](https://www.capterra.com/p/173387/Feedier/)[4.72 (121)](https://www.capterra.com/p/173387/Feedier/reviews/)

vs

[CustomerHero](https://www.capterra.com/p/153472/Startquestion/)[4.92 (175)](https://www.capterra.com/p/153472/Startquestion/reviews/)

$60/month

Price

Contact vendor for pricing

4.4

Features

4.6

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/153472-173387/Startquestion-vs-Feedier)

[SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.65 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

vs

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

£0

Price

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4.6

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/57112-102188/SmartSurvey-vs-LiveAgent)

[Feedier](https://www.capterra.com/p/173387/Feedier/)[4.72 (121)](https://www.capterra.com/p/173387/Feedier/reviews/)

vs

[Sogolytics](https://www.capterra.com/p/127957/SoGoSurvey/)[4.69 (730)](https://www.capterra.com/p/127957/SoGoSurvey/reviews/)

$60/month

Price

$0

4.4

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127957-173387/SoGoSurvey-vs-Feedier)

[SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.65 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

vs

[SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.42 (122)](https://www.capterra.com/p/168823/SurveySparrow/reviews/)

£0

Price

Contact vendor for pricing

4.6

Features

4.3

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/57112-168823/SmartSurvey-vs-SurveySparrow)

[SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.65 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

vs

[Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.61 (453)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/)

£0

Price

$35/month

4.6

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/57112-131426/SmartSurvey-vs-Zoho-Survey)