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SmartSurvey vs Tremendous: Which is a better fit?

Updated on January 22nd, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
What's your intended use case?
Summary
Key features rated by users
Features selected based on 12,201 reviews from Survey users.
% Fit
Not enough reviews
Feature ratings
Customizable Questions
4.9
Survey Builder
4.8
Reporting/Analytics
4.5
Data Import/Export
3.8
API
--
% Fit
Missing features
Not enough reviews
Feature ratings
Customizable Questions
NA
Survey Builder
4.7
Reporting/Analytics
NA
Data Import/Export
4.8
API
4.7
User satisfaction
4.7
User reviews111
Ease of use
4.7
Functionality
4.6
Value for money
4.6
Customer support
4.7
4.8
User reviews234
Ease of use
4.9
Functionality
4.7
Value for money
4.8
Customer support
4.7
Price starts from
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Academics, Consultants, Businesses, Multi-nationals, Government, Public Sector, Not for Profit

Tremendous makes it easy to incentivize and reward employees, customers, and partners with gift cards, prepaid Visa cards, cash, and more.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Hayley M
Field marketing manager
5.0

Hayley M.: Hi, I'm Hayley. I'm a field marketing manager. If I had to rate Tremendous one out of five, I'd give them a five. For more reviews like this, you can click below. Before switching to Tremendous, we used something called Giftbit. We were looking for a new product that would allow us to send gifts internationally and have more options for rewards. So Tremendous fit the bill there. The reason we were impressed with Tremendous was because of the ability to send international rewards. Previously, when we were using Giftbit, we weren't able to send rewards to our international customers or our employees. Switching to this new platform drastically improved our user experience and there was no clunky processes involved. Onboarding with Tremendous was really easy. Their team gave us a super in-depth demo that took less than 20 minutes and we were ready to roll shortly after that. My advice for those looking to switch to Tremendous is don't wait any longer. We searched around forever and people wanted thousands of dollars up front or minimum spend. And Tremendous was the only platform we found that was able to check all of our boxes. I highly recommend you make the switch today.

How Capterra sources reviews
View all video reviews
User interface
No videos provided by vendor
197141 video thumbnail}
1 Video
57112
5 screenshots
197141
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

SmartSurvey

Top Features
37/43
  • Anonymous Feedback
  • Data Cleansing
  • Data Security
  • Dynamic Content
  • Gamification
  • Multiple Question Types
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Customer Segmentation
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Drag & Drop
  • Email Marketing
  • Email Reminders
  • Feedback Management
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • NPS Survey Structure
  • Offline Response Collection
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real-Time Data
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Sentiment Analysis
  • Site Intercept Survey
  • Skip Logic
  • Support Audio/Images/Video
  • Survey Builder
  • Template Management
  • Third-Party Integrations
  • URL Customization
  • Visual Analytics
See All features
Hide Survey Software Features -

Tremendous

15/43
Show Survey Software Features +

SmartSurvey

--

Tremendous

  • Best Value Customer Engagement
    Software (2023)
  • Best Value Customer Engagement
    Software (2022)
SmartSurvey
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Tremendous
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SmartSurvey
  • By SmartSurvey
  • Located in United Kingdom
  • Founded in 2010
Tremendous
  • By Tremendous
  • Located in United States
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