# Compare SmartSurvey vs Microsoft Forms 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SmartSurvey and Microsoft Forms based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/57112-246649/SmartSurvey-vs-Microsoft-Forms

---

# SmartSurvey vs Microsoft Forms Features and Cost Comparison

Last updated April 21st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SmartSurveyMicrosoft Forms2/4 selected

[SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.6 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.6 (323)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

[## SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.6 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [114 reviews](#user-reviews)

Positive

108

Neutral

5

Negative

1

[## Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.6 (323)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.7

Customer Service

4.3

Reviews Sentiment

Based on [323 reviews](#user-reviews)

Positive

308

Neutral

14

Negative

1

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

Highest Rated

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Flat Rate,Per Month

Free Trial

Free Version

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User rating

100%

of reviewers  
rated it above 4 stars

* * *

### SurveyJS

4.9 (24)

* * *

Starting Price

€499.00

Other,One Time

Free Trial

Free Version

* * *

User rating

100%

of reviewers  
rated it above 4 stars

* * *

### Zoho Survey

4.6 (450)

* * *

Starting Price

$35.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

### FormAssembly

4.5 (99)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

94%

of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 9,030 reviews from survey software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Multiple Question Types

NA

Customizable Questions

4.9

Survey Builder

4.8

Anonymous Feedback

NA

Data Security

NA

\--%Fit

Missing features

Feature ratings

Multiple Question Types

NA

Customizable Questions

NA

Survey Builder

4.6

Anonymous Feedback

NA

Data Security

NA

User satisfaction

User satisfaction

4.6

User reviews[114](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.7

User satisfaction

4.6

User reviews[323](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

Ease of use

4.7

Functionality

4.3

Value for money

4.6

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Academics, Consultants, Businesses, Multi-nationals, Government, Public Sector, Not for Profit

Best for

Microsoft Forms is intended for organizations and businesses in various industry sectors, including construction companies, service providers, data processors, and online businesses.

## User reviews

Pros & cons

TH

Trevor H.

Product Trainer

> "I find Smart Survey easy to create and modify surveys and create reports and I like that language translation tool."

[See full review](https://www.capterra.com/p/57112/SmartSurvey/#Capterra___6821808)

PB

Paul B.

Business Analyst

> "The design screen does not fully represent the eventual look and feel of the survey which causes the need for frequent..."

[See full review](https://www.capterra.com/p/57112/SmartSurvey/#Capterra___6537059)

PB

Paul B.

Business Analyst

> "Intuitive functions and flexible features that allow really complicated questions to be broken down into sections which..."

[See full review](https://www.capterra.com/p/57112/SmartSurvey/#Capterra___6537059)

AB

Annabel B.

Consultant

> "The new pricing structure is a little more confusing and my costs went up upon migration from the legacy account."

[See full review](https://www.capterra.com/p/57112/SmartSurvey/#Capterra___2399802)

NN

Nick N.

Owner

> "I like that it’s flexible for any kind of survey needs and the language translation helps include more people."

[See full review](https://www.capterra.com/p/57112/SmartSurvey/#Capterra___6865402)

DM

Danny M.

Category manager

> "Chart function is limited"

[See full review](https://www.capterra.com/p/57112/SmartSurvey/#Capterra___2254776)

MJ

Meda J.

Team support administrator

> "I liked SmartSurvey's user-friendly interface, extensive customization options, and detailed analytics."

[See full review](https://www.capterra.com/p/57112/SmartSurvey/#Capterra___6343803)

JG

Jessica G.

Student

> "Little bit expensive without the student discount."

[See full review](https://www.capterra.com/p/57112/SmartSurvey/#Capterra___2413044)

[View Reviews](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

VR

Verified Reviewer

IT Administrator

> "The survey designs are simple enough that everyone can understand what is going on. Despite that, the customizations are very tailored..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7127248)

AC

Alliant C.

Support Manager

> "It shows poor capacity to monitor partial submissions and access incomplete submissions. And in big training we could not follow up who..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6840179)

SD

Stacie D.

Sales Coordinator

> "Microsoft forms is a software that helps us in creating clean surveys and data collection forms."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7119698)

EKF

ENAMUL KARIM F.

Engineering Team Lead

> "Conditional logic is still basic compared to other survey platforms, which restricts more advanced survey structures."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7050347)

MH

Michael H.

Tech Coordinator

> "I’ve been a fan of using Microsoft Forms for department check ins, quick polls and even on event feedback. When I need quick opinions or..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6825093)

JJM

Jonel John M.

Social Media Manager

> "However, it lacks some advanced survey features and has basic reporting capabilities. While great for those in the Microsoft ecosystem,..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6344296)

VR

Verified Reviewer

IT Administrator

> "Being able to directly link a form or survey to your account, or reference other accounts, really help when collecting data."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7127248)

SC

Sean C.

Marketer

> "I still don't know why Microsoft Forms is paid when Google Forms and all the others Forms are free."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7049495)

RH

Rezaul H.

Supervisor Field Research

> "Response tracking in real-time allowed me to keep a close engagement and the automatic compilation of the data into Excel allowed easy..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6834811)

ZS

Zarin S.

student

> "Microsoft Forms has limitations in advanced features and customization, lacking options for complex branching logic or question..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6383049)

FT

Faith T.

CMO

> "I like that it integrates into our email so folks can complete with easy and I can integrate the form into an email message"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7050415)

WB

Will B.

Co-Founder and Curtaor

> "Creating a survey is creative, but using Forms doesn’t feel that fun."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7073133)

SD

Stacie D.

Sales Coordinator

> "As I have been using it for more than 3 years now and this software helped us in making sure that each response is collected and..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7119698)

JN

Joshua N.

Application Specialist

> "In addition, it still does not have e-signatures to this day resulting in us having to implement JotForm for specific forms that require..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6366245)

JPN

Jean-Pierre N.

Instructional Design

> "I like its integration with MS 365 Apps, such as Teams, SharePoint, Word, and Excel."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7079782)

SC

Sam C.

Talent Lead

> "Reporting features feel basic, lacks deeper analytics or filtering without exporting data"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7043071)

NA

NOREDDINE A.

Senior Coordinator

> "MS Forms writes answers directly to Excel, which means I can assemble live-updating charts and pivot tables without any bother."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6837386)

AB

Aaron B.

CEO

> "The way you have to designate a Form to a personal account or a Team is a little goofy and can have some unintended consequences if not..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6630153)

Lauren S.

Administrative Associate

> "Microsoft Forms makes it easy for me to get consumer feedback and sign-ups for different events."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7077554)

JC

Jen C.

HR Advisor

> "Cannot generate complex data, what if rules limited, lack of AI generated functions like other real survey programs"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6618904)

XL

Xiang L.

Director

> "Our compuany uses Microsoft 365, Microsoft Forms can be exported to Microsoft other applications, like Excel and SharePoint for review..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6701100)

IB

Ivan B.

Trainer and technical support

> "I don't like that I'm unable to fully customize the form to my preferences; instead, I'm limited by Microsoft's design constraints."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6559289)

WB

Will B.

Co-Founder and Curtaor

> "It can be useful for collection of opinions, preference or qualitative and quantitative data."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7073133)

FT

Faith T.

CMO

> "I don't like that it is not easily customizable."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7050415)

VR

Verified Reviewer

Business Intelligence Analyst

> "Microsoft Forms excels when it is combined with other features in the Microsoft environment as other platforms offer more customization..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6351725)

MH

Mahmoud H.

Field specialist

> "As with any software, if the forms are not designed well it makes some processes redundant and prone to error."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6477634)

MK

Maria K.

Marketing student

> "The entire process of creating surveys for data collection is quite simple using Microsoft Forms, which with its pre-designed templates..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6581209)

SB

Stuart B.

Marketing Manager

> "It is not easy finding when the survey is complete, or progress on how many people have completed the survey, without going into the..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6663664)

LP

Le P.

Project Manager

> "It spares me the downloading effort of the CSVs and spares me steps in the normal data analysis workflow."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6836308)

IR

Iain R.

principal engineer

> "Sometimes find the online portal for the forms can be difficult to find responses to forms."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6509314)

CW

Carlos W.

Associate

> "Microsoft Forms enabled me to run feedback sessions and internal polls with my team in very little hassle."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6829291)

VR

Verified Reviewer

Business Intelligence Analyst

> "I don't like how limited the ability to customize the look of Microsoft Forms is."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6351725)

VR

Verified Reviewer

Junior Software Engineer

> "The fact that it's UI is seamless integrated is a benefit in corporate environments, as well as the integration with Microsoft accounts..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6333703)

Nomthandazo D.

ARTIST

> "On certain phones if you have to upload a file it wont work and you have to use a laptop."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6448638)

LJ

Lyn J.

Senior Manager

> "What I liked most about Microsoft Forms is how simple it was to post polls to my team and collate the results."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7133529)

XL

Xiang L.

Director

> "We tried to integrate it with other non Microsoft applications, but it did not work or work with low performance."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6701100)

IM

Ilkin M.

Chief Medical Officer

> "With Microsoft Forms I can quickly create quizzes and feedback forms for internal or external use."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6820380)

VR

Verified Reviewer

Infrastructure Engineer

> "It's generally only useful for short surveys, it is also not backed up with normal 365 backup systems."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6682529)

AB

Aaron B.

Manufacturing Engineer

> "Putting standard info on the survey, that then many people fill to make a better, and faster asset inventory at my location."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6835525)

WD

Whitney D.

Ceo

> "However, the limited customization and advanced features might be a drawback for some users."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6541045)

WB

Will B.

Co-Founder and Curtaor

> "It is mostly reliable, easy enough to use and they have added some usability features such as duplicating questions and sections to..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7073133)

CK

Cherish K.

Sales Executive

> "It's not easy to change the look and there are not as many question types as with some other poll tools."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6572113)

ME

Monica E.

Learning and development coordination

> "It is a versatile tool that helps to easily create a form, share it with people, collect responses and analyse them."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6654323)

SE

Samuel E.

Database Administrator

> "Limited Customization: While easy to use, it lacks advanced design and customization options."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6548867)

EO

ELVIS O.

Apprentice

> "Microsoft Forms is a user friendly tool that simplifies creating and managing online forms, surveys and quizzes."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6403763)

DS

David S.

Customer Service Representative

> "Complex form setup is hard here and features are also limited."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6687360)

EKF

ENAMUL KARIM F.

Engineering Team Lead

> "Microsoft Forms is easy to use and allows me to create surveys quickly with a clean and intuitive interface."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7050347)

DA

Dominique A.

Housing Specialist

> "The lack of integration with third party apps."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6538696)

MW

Meegan W.

Educator

> "It integrates seamlessly with other Microsoft 365 apps like Excel and Teams, enabling easy data analysis and sharing."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6530361)

AP

Amitabh P.

Technical Support Engineer

> "Someitmes performance and loading issues."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6592047)

JS

Jessica S.

Regulatory Affairs Specialist

> "I love that it also has a way to check how the form would look on both desktop and mobile platforms, as well as different layouts to try."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6531432)

YL

Yi L.

Compositor

> "Doesn't really synergize with non microsoft options"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6483946)

Nazrin V.

Events management

> "Different links for viewing, editing and collaboration which enhances security features."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6876574)

KH

Kimberley H.

Business Development Specialist

> "I don't like how the form isn't always easily moved to another platform."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6505213)

VR

Verified Reviewer

Mechanical Engineer

> "Overall, Microsoft Forms was easy to use and reliable for collecting feedback, though it lacked some advanced customisation options."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7046891)

Jessie H.

Member Services Specialist

> "A couple times I've experienced issues if I edit a form after responses are already coming in, but that's pretty minimal and it's only..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6066787)

HMF

Hannah May F.

User researcher

> "It's also all helpfully integrated into the Microsoft 365 platform, meaning that no extra subscription is needed (this is a big benefit..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6558930)

JG

Jeremy G.

Game Developer

> "The pricing structure of Forms is very frustrating."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6502548)

DL

David L.

Executive Coach

> "Analysis right there in Excel is simple, great ways to collaborate with others in your Office365 organization"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7072014)

Ana Paula E.

Consultora Ambiental

> "It has some limitations such as advanced data analysis or CRM integrations and is not very customizable."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6025730)

LJ

Lyn J.

Senior Manager

> "My overall experience with Microsoft forms was very positive with each poll being easy to implement and easy to collate the data."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7133529)

KS

Karina S.

Analista

> "Lack of Advanced Question Types- Limited Integration Options- Data Export and Reporting Limitations-"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___4893583)

PW

Parker W.

Teacher

> "I am also able to easily make a QR code so students can easily scan to find the form they need."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6493804)

TP

Takeisha P.

IT Specialist

> "It seems like you have to constantly log in to see the results."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6627047)

MB

Marko B.

Assistant Director

> "MS Forms are really easy to set up, and you not only get an excel file with the individual results, but get the overview of the answers..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6564937)

RS

Rabemananjara S.

Communication officer

> "Not enough creative tools to page the forms and not enough tools to make in-depth investigation"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6193017)

CM

Cheyenne M.

None

> "I loved it i am able to create polls quizes and questionnaires all in one place this every teachers must have i aint a teacher buti..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6439970)

KH

Kira H.

Operations Manager

> "That is the main issue."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6844633)

KL

Kristan L.

Architect

> "It offers the opportunity to make forms with a Microsoft 365, so comes for free if you have this platform."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6619795)

VR

Verified Reviewer

HRIS Analyst

> "I don't like the feature that lets you rearrange the order of the fields."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___4869028)

CG

Chelsea G.

Engagement Officer

> "I found for surveys, registrations and data collection it was more than enough."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6827236)

Dillon S.

Database Specialist

> "The more in-depth customization features offered by other programs are very lacking, especially in creating logic flows to allow for..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___4576877)

MH

Martin H.

Purchasing Analyst

> "It enabled me without tallying anything manually to follow up on issues."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6827439)

GA

Gabriel A.

staff accountant

> "The only setback I can think of right now is the cost of accesssing the internet to conduct the survey."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6011620)

TZ

Tiffani Z.

Ministry Director

> "Microsoft forms provide an easy way to create surveys, RSVPs, or sign-up. While the options for design are limited the ease of use and..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6548848)

JMA

Jose Manuel A.

Marketing Manager

> "The forms are not attractive as the ones created with typeform."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6088675)

VR

Verified Reviewer

IT Administrator

> "It is fun creating polls or surveys quick and easy."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7127248)

RM

Robert M.

Sr. Full Stack Developer

> "The interface is a little bit difficult to navigate the first time"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6208152)

AK

Andi K.

Capital Projects Technologist

> "My overall experience with Microsoft Forms has been quite positive, especially considering its role as a straightforward and accessible..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6459892)

PS

Peter S.

President

> "Not always easy to populate the forms or customize the data"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___4949195)

[View Reviews](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

## User interface

[SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)

4.65 (114)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)

4.56 (323)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

SmartSurvey

Top features

37/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/57112/SmartSurvey/#features)

Microsoft Forms

6/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/246649/Microsoft-Forms/#features)

### Recognition

SmartSurvey is recognized as a top-rated tool in 1 Capterra Shortlist reports

Microsoft Forms is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

SmartSurvey

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft Forms

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SmartSurvey

-   By SmartSurvey
-   Located in United Kingdom
-   Founded in 2010

Microsoft Forms

-   By Microsoft
-   Located in United States
-   Founded in 1975

## Popular Comparisons

[SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.65 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

vs

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,621)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

£0

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$35/month

4.6

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/57112-201674/SmartSurvey-vs-Enquetes-Maken)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (323)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

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Contact vendor for pricing

Price

$35/month

4.3

Features

4.5

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/201674-246649/Enquetes-Maken-vs-Microsoft-Forms)

[SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.65 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

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£0

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$0

4.6

Features

4.4

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/57112-176571/SmartSurvey-vs-Google-Forms)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (323)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,422)](https://www.capterra.com/p/176571/Google-Forms/reviews/)

Contact vendor for pricing

Price

$0

4.3

Features

4.4

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/176571-246649/Google-Forms-vs-Microsoft-Forms)

[SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.65 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

vs

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Features

4.5

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/57112-253516/SmartSurvey-vs-SurveyMonkey)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (323)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,450)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

Contact vendor for pricing

Price

$30/month

4.3

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/246649-253516/Microsoft-Forms-vs-SurveyMonkey)

[SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.65 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

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£0

Price

$39/month

4.6

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/57112-158456/SmartSurvey-vs-JotForm-4-0)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (323)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

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Contact vendor for pricing

Price

$39/month

4.3

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/158456-246649/JotForm-4-0-vs-Microsoft-Forms)

[SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.65 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

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£0

Price

$39/month

4.6

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/57112-137289/SmartSurvey-vs-Typeform)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (323)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (954)](https://www.capterra.com/p/137289/Typeform/reviews/)

Contact vendor for pricing

Price

$39/month

4.3

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/137289-246649/Typeform-vs-Microsoft-Forms)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (323)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

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Contact vendor for pricing

Price

$19/month

4.3

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/156752-246649/SurveyLegend-vs-Microsoft-Forms)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (323)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

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Contact vendor for pricing

Price

$19/month

4.3

Features

4.2

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/224990-246649/Wufoo-vs-Microsoft-Forms)