GymMaster vs Gym Insight: Which is a better fit?

Amazing financial reports and member management. We have been using Gymmaster for almost a year and we love everything about this software and the company.

The system sometimes fails and over charges members.

Data collection is also fantastic. Staff are friendly and do their best to assist with any issues that arise.

Navigating through the backend in the very beginning was a little frustrating at first, as there are a lot of options, and some of the phrasing can be a little confusing until you get used to it.

Integrated billing is easy to use and works great - makes life easy. There are a ton of options in the settings that allow me to set everything up in a way that works best for my specific club.

Currently there’s no 2-way SMS which means when clients reply you have to find the reply in your email then take it back to a separate SMS platform.

We have been using gymmaster for about 6 years and it has been an excellent product, easy to use, easy to tailor to our circumstances, staff need very little training to use, reliable and updates.

I did struggle a bit with finding which reports would give me the information I was after.

The reliability is great, features are great, customer service that supports the program is A.

Kerry K

Owner

I miss having a more thorough mobile app that offered some gym challenges and synchronized with members wearables.

All the knowledge they willingly gave me to help me run my gym to the best of my ability was a bonus. I have NEVER and I mean NEVER come across a company with this level of Customer Support.

Took to long to go to the next page. Sometimes it would kick me off for no reason and I would have to restart it.

The most incredible thing about the software was the ease of use. I have used many programs before but this is the best.

If I am away from the office and there is a problem I can easily access the system to assist my employees.

We love the way it is so easy to use and easy to learn. The reports are simple and can be downloaded in formats that are compatible with most software programs.

It seemed high for the features that were offered. Lower the price and then you got yourself a steal.