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Gyms and health clubs, studios, group fitness, single site & multi site facilities and franchises who want freedom from the front desk and to get more done with their day.
If you are a brand conscious studio or gym who would like to reduce mundane admin tasks and improve your customer experience, ABC Glofox is your go-to management software.
Amazing financial reports and member management. We have been using Gymmaster for almost a year and we love everything about this software and the company.
The system sometimes fails and over charges members.
Data collection is also fantastic. Staff are friendly and do their best to assist with any issues that arise.
Navigating through the backend in the very beginning was a little frustrating at first, as there are a lot of options, and some of the phrasing can be a little confusing until you get used to it.
Integrated billing is easy to use and works great - makes life easy. There are a ton of options in the settings that allow me to set everything up in a way that works best for my specific club.
Currently there’s no 2-way SMS which means when clients reply you have to find the reply in your email then take it back to a separate SMS platform.
We have been using gymmaster for about 6 years and it has been an excellent product, easy to use, easy to tailor to our circumstances, staff need very little training to use, reliable and updates.
I did struggle a bit with finding which reports would give me the information I was after.
Very friendly and helpful, giving lots of experienced based tips to help me get started. Seems to be simple system to operate, which is important for me as I’m not very technical with IT.
I cannot ever get through to anyone, and when I do leave messages or send emails, I rarely hear back unless I harass over and over and over again.
We fell in love with the product through their amazing customer support...the product itself is also quite easy to work with.
Payments are not coming through either and our clients are very frustrated.
You can have calls with the very happy and efficient team and they are willing to help and follow up on your requests. What I like the most and most looking forward in the future to is new features.
Unable to message a class via the app if a teacher changes or the class is cancelled.
It seems like a good solution for purely group class business models (like F45)/ Stripe payment integration and ease of refunds using the software.
The customer suport is possibly the worst I have ever come across. Mostly automated, find your own answers etc.
Prioritize real-user-identified key features according to your needs to find your best fit.
GymMaster
Top FeaturesABC Glofox
GymMaster
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