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Independent fitness business owners. Gyms, CrossFit, Pole, Pilates, Yoga, Small Group PT, PT, Martial Arts, Dance, Groupex, Bootcamp, Boxing, Fitness Clubs.
Gyms and health clubs, studios, group fitness, single site & multi site facilities and franchises who want freedom from the front desk and to get more done with their day.
The process has been a super fast and very smooth one. The system is super easy to work with and the support we get is always quick and comprehensive.
Sometimes the Repeat function says error and that I haven't chosen dates when I have.
Everything and also when dealing with customer service, all an excellent service. Requesting feature updates and functionality has also been brilliant.
As they are constantly unregistering themselves, and not showing up on late cancellations or no shows reports).
It's awesome, so easy to use and manages everything I need. Support is fantastic and the whole system just saves me so much time and stress.
On occasion this means that members can slip through the net(and end up leaving) and we have been unaware they havent been in as they dont show up on reports.
They have been very helpful from day 1. I am not the best with technology, any questions I have are replied to quickly with useful information to help run my business more efficiently.
Its not a major issue, and doesn't affect the way the system works but it can be a little confusing.
Amazing financial reports and member management. We have been using Gymmaster for almost a year and we love everything about this software and the company.
The system sometimes fails and over charges members.
Data collection is also fantastic. Staff are friendly and do their best to assist with any issues that arise.
Navigating through the backend in the very beginning was a little frustrating at first, as there are a lot of options, and some of the phrasing can be a little confusing until you get used to it.
Integrated billing is easy to use and works great - makes life easy. There are a ton of options in the settings that allow me to set everything up in a way that works best for my specific club.
Currently there’s no 2-way SMS which means when clients reply you have to find the reply in your email then take it back to a separate SMS platform.
We have been using gymmaster for about 6 years and it has been an excellent product, easy to use, easy to tailor to our circumstances, staff need very little training to use, reliable and updates.
I did struggle a bit with finding which reports would give me the information I was after.
Kayla: I'm Kayla. I'm a communication and speech coach. I'm a solopreneur and I give TeamUp a 4 out of 5. Before using TeamUp, I was using Google Calendar to have my meetings with international clients, and it became a bit of a hassle because it was very hard to share openly what those calendars were with my clients. So I ended up making the switch to TeamUp. When I had collaborated with some other companies in the e-learning space and in the coaching spaces, all of them were also using TeamUp, so it was the first option that I considered. And I saw that it was really easy for them to host group sessions as well as small group meetings with people from all over the world. And there were never any confusions with time zones and time differences, which is a really relevant thing for me in my business. TeamUp was very easy to integrate into my business. It's very self-explanatory. As soon as you sign up, you can easily see where to add on new calendars, create new events, and how to share them with people. So even if you're not a very tech-savvy person, it's very easy to set up, which is a big benefit for me as a solopreneur. Double check and make sure that all of the integrations that you have with Google Calendar or maybe other calendars that you use in your business, make sure that your integrations are all set up appropriately before openly sharing your calendar for your business, just so that you don't have any glitches and that everything is really clean as you step into using TeamUp as your primary calendar.
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