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GymMaster vs Exercise.com: Which is a better fit?

Updated on January 19th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 4,861 reviews from Membership Management users.
% Fit
Not enough reviews
Feature ratings
Member Database
4.9
Payment Processing
4.6
Credit Card Processing
5.0
Registration Management
4.5
Electronic Payments
4.0
% Fit
Not enough reviews
Feature ratings
Member Database
4.6
Payment Processing
4.6
Credit Card Processing
1.0
Registration Management
4.8
Electronic Payments
4.8
User satisfaction
4.7
User reviews156
Ease of use
4.6
Functionality
4.5
Value for money
4.7
Customer support
4.8
4.8
User reviews215
Ease of use
4.5
Functionality
4.6
Value for money
4.6
Customer support
4.9
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Gyms and health clubs, studios, group fitness, single site & multi site facilities and franchises who want freedom from the front desk and to get more done with their day.

Exercise.com is an all-in-one platform to power your fitness studio, gym, personal training business, or wellness center through our custom-branded web and mobile apps.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Mike M
Owner
5.0

Mike: Mike, owner of Glory Combat Sports & Fitness in Tucson, Arizona. A little about our company, we are a startup company. I'm the founder with my wife and we'll be servicing two to 300 members and with the coaching team of about 10 employees doing Muay Thai, kickboxing, grappling, kids combat sports, strength and conditioning and boxing and Exercise.com has been great. I give them a rating out five stars, I give them a five. Being a founder of our startup company here, we were looking for a great software to use that really covered POS systems, calendars. Member communication is something that's very important to us. Member profiles, reporting, essentially we wanted a all-in-one software for our business and I have used other ones in the past being an upper management of companies such as Club OS, we had used DataTrak, I had used Trainerize myself, and we were looking at some other companies like Mindbody. And really after diligent research, after a few months talking with different reps, looking at what we'd used and what we'd done before, we felt that Exercise.com was the best value for what we were looking for. Some of the features that really led us to making the final decision was, I'll just say first off, their team is amazing. I think that the team, the customer service is a reflection of the business and I met with several companies and all were great, but I really felt like the sales team and then the software team with Exercise.com was super relational. They were very detailed, they were not salesy, they just presented what the value was and then the value was great. We got so much and price point, especially for any business in overhead is important and their price point was amazing for what we would get in comparison to some other companies. And of course, again, just the business side of having reporting, having the member database, being able to communicate with them, doing the schedules, app integration, the POS system, all these things really together led us to making that decision. Yeah, overall, after using many different systems for years, I feel like it was a pretty easy onboarding. They set you up with a rep, your team person, your go-to for the software and also for the app. So you have communication with them. They're very responsive in terms of getting back to you, forwarding information of sitting down and reviewing the systems with you and just continuing to be there by your side in the onboarding to make sure that you know exactly what needs to be done in a timely fashion. First advice I would do is just for your own peace of mind, do a comparison. I did that, I put a lot of software systems side by side, I met with different people, and in the end I feel like we would go back to Exercise.com again. We know it was a good decision. I'd also met with other company owners that were using software. I actually talked to quite a few people that I know using different softwares and so I would say I'd advise you to talk to other owners and see what they like about ones that are not Exercise.com but similar, and then anyone who is Exercise.com and obviously in these reviews that we will continue to use them.

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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

GymMaster

Top Features
39/41
  • Membership Signup
  • Surveys & Feedback
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Application Management
  • Attendance Tracking
  • Committee Management
  • Communication Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Forms
  • Data Import/Export
  • Discount Management
  • Dues Management
  • Electronic Payments
  • Email Marketing
  • Email Templates
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Invoice Management
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Renewals
  • Member Types
  • Mobile App
  • Payment Processing
  • Promotions Management
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Resource Scheduling
  • Search/Filter
  • Self Service Portal
  • Third-Party Integrations
  • Wait List Management
  • Website Management
See All features
Hide Membership Management Software Features -

Exercise.com

32/41
Show Membership Management Software Features +
GymMaster
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Exercise.com
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
GymMaster
  • By Treshna Enterprises
  • Located in New Zealand
  • Founded in 1996
Exercise.com
  • By Exercise.com
  • Located in United States
  • Founded in 2008
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