# Compare GymMaster vs CrossHero 2026 | Capterra > Unsure of what to choose? Check Capterra to compare GymMaster and CrossHero based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/57469-230034/GymMaster-vs-CrossHero --- # GymMaster vs CrossHero Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: GymMasterCrossHero2/4 selected [GymMaster](https://www.capterra.com/p/57469/GymMaster/)[4.7 (167)](https://www.capterra.com/p/57469/GymMaster/reviews/) [CrossHero](https://www.capterra.com/p/230034/CrossHero/)[4.8 (123)](https://www.capterra.com/p/230034/CrossHero/reviews/) [## GymMaster](https://www.capterra.com/p/57469/GymMaster/)[4.7 (167)](https://www.capterra.com/p/57469/GymMaster/reviews/) Starting Price $89.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment RM Based on [167 reviews](#user-reviews) Positive 156 Neutral 6 Negative 5 [## CrossHero](https://www.capterra.com/p/230034/CrossHero/)[4.8 (123)](https://www.capterra.com/p/230034/CrossHero/reviews/) Starting Price €15.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment PR Based on [123 reviews](#user-reviews) Positive 121 Neutral 1 Negative 1 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,089 reviews from membership management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Member Database 4.9 Payment Processing 4.6 Credit Card Processing 5.0 Electronic Payments 4.1 Registration Management 4.6 70%Fit Not enough reviews Feature ratings Member Database 4.6 Payment Processing 4.4 Credit Card Processing \-- Electronic Payments 3.3 Registration Management 5.0 User satisfaction User satisfaction 4.7 User reviews[167](https://www.capterra.com/p/57469/GymMaster/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.7 Customer support 4.8 User satisfaction 4.8 User reviews[123](https://www.capterra.com/p/230034/CrossHero/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.7 Customer support 4.7 Price starts from Price starts from $89Flat Rate, Per Month - Free version - Free trial Price starts from €15Flat Rate, Per Month - Free version - Free trial Best for Best for Gyms and health clubs, studios, group fitness, single site & multi site facilities and franchises who want freedom from the front desk and to get more done with their day. Best for Gym business owners, fitness professionals, managers, head coaches. Pilates and personal training studios, gyms and sports centers, CrossTraining boxes, yoga, boxing, and dance academies. ## User reviews Pros & cons RM Richelle M. Office Administrator > "GymMaster is also great value for money - it has meant that we have been able to unsubscribe to other 'add on'..." [See full review](https://www.capterra.com/p/57469/GymMaster/#Capterra___7133916) Mitchell F. IT > "Product name; cannot use an iPhone or iPad to connect a swiper for cc; POS does not allow for bill of material (cocktails with..." [See full review](https://www.capterra.com/p/57469/GymMaster/#Capterra___6755610) SI Shannon I. Customer Service Manager > "It’s clear they care about helping their customers succeed and be able to use the software to it's fullest, and that makes a..." [See full review](https://www.capterra.com/p/57469/GymMaster/#Capterra___7037464) EB Egil B. CEO > "Payment fees are too high, and lack of scandinavian payment integration as Nets, Vipps, Mobile pay etc." [See full review](https://www.capterra.com/p/57469/GymMaster/#Capterra___7031620) TB Troy B. owner > "We love Gymmaster - super easy to use - super awesome reports - great help line you can actually talk to a person that knows..." [See full review](https://www.capterra.com/p/57469/GymMaster/#Capterra___7026842) AS Amanda S. Personal fitness coach > "The point of sale app is very difficult to use and I’ve had nothing but problems and looking stupid in front of people with..." [See full review](https://www.capterra.com/p/57469/GymMaster/#SoftwareAdvice___6658241) NN Nadine N. Owner > "Love it - would recommend to anyone - any issues are always solved and love that I can call up any time and get immediate..." [See full review](https://www.capterra.com/p/57469/GymMaster/#Capterra___7020381) MR Myka R. Owner > "Time zones can make it difficult to time customer service calls" [See full review](https://www.capterra.com/p/57469/GymMaster/#Capterra___6379893) LC Laurie C. Admin Svc Specialist > "From Customer Service to the ease of using the software features and functionality is of utmost excellence. When we have had..." [See full review](https://www.capterra.com/p/57469/GymMaster/#Capterra___6005800) AS Amanda S. Personal fitness coach > "A client can’t even pay with a card." [See full review](https://www.capterra.com/p/57469/GymMaster/#SoftwareAdvice___6658241) CA Chathu A. Owner > "Experience has been nothing but amazing - I am very big on customer service and Gym Master has delighted me in that space." [See full review](https://www.capterra.com/p/57469/GymMaster/#Capterra___7051976) JH Julie H. Owner > "Not being able to use other credit card processing companies besides the ones listed in order for the billing to work." [See full review](https://www.capterra.com/p/57469/GymMaster/#Capterra___4894678) GJ Gordon J. Senior SAP Consultant > "The app captures your basic details and helps the gym management to easily manage membership of the clients." [See full review](https://www.capterra.com/p/57469/GymMaster/#Capterra___6291924) AS Amanda S. Personal fitness coach > "How difficult can it be to simply charge a customer for a sale?" [See full review](https://www.capterra.com/p/57469/GymMaster/#SoftwareAdvice___6658241) NN Nadine N. Owner > "The support team is amazing - updates are regularly done" [See full review](https://www.capterra.com/p/57469/GymMaster/#Capterra___7020381) JS Joshua S. Owner President > "Being in the west coast of Mexico, sometimes there is a slight lag with communicating with the team in NZ. " [See full review](https://www.capterra.com/p/57469/GymMaster/#Capterra___6018432) GJ Gordon J. Senior SAP Consultant > "I also love the calendar functionality where you can see your scheduled classes in a calendar view." [See full review](https://www.capterra.com/p/57469/GymMaster/#Capterra___6291924) GJ Gordon J. Senior SAP Consultant > "This is bad especially if someone else who actually wanted to attend was locked out. But this is not really a problem caused..." [See full review](https://www.capterra.com/p/57469/GymMaster/#Capterra___6291924) TI Theresa I. Owner Operator > "Great support team – responsive when you need help." [See full review](https://www.capterra.com/p/57469/GymMaster/#Capterra___7021142) RS Renee S. Owner > "It was challenging werent able to fully integrate with debit success. " [See full review](https://www.capterra.com/p/57469/GymMaster/#Capterra___3825076) SI Shannon I. Customer Service Manager > "Highly recommend GymMaster for both the software and the incredible support team behind it!" [See full review](https://www.capterra.com/p/57469/GymMaster/#Capterra___7037464) TD Tara D. Co-owner/Manager > "The lack of billing options for Canadians." [See full review](https://www.capterra.com/p/57469/GymMaster/#Capterra___4574314) Ryan D. CEO > "There are constant updates and improvements." [See full review](https://www.capterra.com/p/57469/GymMaster/#GetApp___6542559) MI Miriam I. Admin > "Bit complicated to use at times, have to contact help quite a bit" [See full review](https://www.capterra.com/p/57469/GymMaster/#Capterra___4745124) TI Theresa I. Owner Operator > "We highly recommend this gym and fitness management software to everyone!" [See full review](https://www.capterra.com/p/57469/GymMaster/#Capterra___7021142) JA Jesse A. Owner > "hard to figure out how to add additional trainers" [See full review](https://www.capterra.com/p/57469/GymMaster/#Capterra___3389223) EB Egil B. CEO > "is very good to have, and the support is good." [See full review](https://www.capterra.com/p/57469/GymMaster/#Capterra___7031620) RD Rebecca D. Founder > "I never got my head around the billing." [See full review](https://www.capterra.com/p/57469/GymMaster/#Capterra___2391721) [View Reviews](https://www.capterra.com/p/57469/GymMaster/reviews/) Not enough reviews ## User interface 4.66 (167) [CrossHero](https://www.capterra.com/p/230034/CrossHero/) 4.77 (123) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important GymMaster Top features 39/43 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Application Management - Attendance Tracking - Committee Management - Communication Management - Credit Card Processing - Customizable Branding - Customizable Forms - Data Import/Export - Discount Management - Dues Management - Electronic Payments - Email Marketing - Email Templates - Enrollments/Onboarding - Event Calendar - Event Management - Generative AI - Invoice Management - Member Communication - Member Database - Member Directory - Member Portal - Membership Renewals - Membership Signup - Member Types - Mobile App - Payment Processing - Promotions Management - Recurring/Subscription Billing - Registration Management - Reminders - Reporting & Statistics - Resource Scheduling - Search/Filter - Self Service Portal - Surveys & Feedback - Third-Party Integrations - Wait List Management - Website Management [See all features](https://www.capterra.com/p/57469/GymMaster/#features) CrossHero 34/43 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Application Management - Attendance Tracking - Committee Management - Communication Management - Credit Card Processing - Customizable Branding - Customizable Forms - Data Import/Export - Discount Management - Dues Management - Electronic Payments - Email Marketing - Email Templates - Enrollments/Onboarding - Event Calendar - Event Management - Generative AI - Invoice Management - Member Communication - Member Database - Member Directory - Member Portal - Membership Renewals - Membership Signup - Member Types - Mobile App - Payment Processing - Promotions Management - Recurring/Subscription Billing - Registration Management - Reminders - Reporting & Statistics - Resource Scheduling - Search/Filter - Self Service Portal - Surveys & Feedback - Third-Party Integrations - Wait List Management - Website Management [See all features](https://www.capterra.com/p/230034/CrossHero/#features) ### Recognition GymMaster is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value Gym ManagementSoftware (2022)  No recognitions have been awarded to CrossHero ### Deployment & support GymMaster Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos CrossHero Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details GymMaster - By Treshna Enterprises - Located in New Zealand - Founded in 1996 CrossHero - By CrossHero - Located in Spain - Founded in ## 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