# Compare StarChapter vs GrowthZone 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare GrowthZone and StarChapter based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/57588-124449/StarChapter-vs-GrowthZone

---

# GrowthZone vs StarChapter Features and Cost Comparison

Last updated June 22nd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GrowthZoneStarChapter2/4 selected

[GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)[4.4 (288)](https://www.capterra.com/p/124449/GrowthZone/reviews/)

[StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.2 (652)](https://www.capterra.com/p/57588/StarChapter/reviews/)

[## GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)[4.4 (288)](https://www.capterra.com/p/124449/GrowthZone/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [288 reviews](#user-reviews)

Positive

269

Neutral

13

Negative

6

[## StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.2 (652)](https://www.capterra.com/p/57588/StarChapter/reviews/)

Starting Price

$119.00/month

Value-for-Money

4

Functionality

3.8

Ease of Use

3.7

Customer Service

4.3

Reviews Sentiment

Based on [652 reviews](#user-reviews)

Positive

521

Neutral

100

Negative

31

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 6,147 reviews from membership management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Member Database

4.6

Payment Processing

4.5

Credit Card Processing

4.5

Electronic Payments

4.2

Registration Management

4.6

79%Fit

Feature ratings

Member Database

4.0

Payment Processing

4.0

Credit Card Processing

4.0

Electronic Payments

3.8

Registration Management

3.9

User satisfaction

User satisfaction

4.4

User reviews[288](https://www.capterra.com/p/124449/GrowthZone/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.4

Customer support

4.3

User satisfaction

4.2

User reviews[652](https://www.capterra.com/p/57588/StarChapter/reviews/)

Ease of use

3.7

Functionality

3.8

Value for money

4.0

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$119Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

We serve 4,600+ associations and chambers. We help mid-size and up business, trade and professional associations that want to grow faster and thrive.

Best for

StarChapter is used by association chapters, board volunteers, chapter administrators, staff members, and chapter relations professionals.

## User reviews

Pros & cons

AK

Anthony K.

Operations Manager

> "It's incredibly helpful to have a reliable, centralized system where I can easily organize upcoming events while keeping an..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7170597)

AK

Anthony K.

Operations Manager

> "The interface is clunky and feels a bit dated, meaning it sometimes takes extra clicks to complete simple tasks."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7170597)

D'Ann W.

Realtor

> "Payment processing, invoicing, process management, more benefits to members, member portals allow them to be in control."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7118890)

MK

Marisa K.

Member Relations Coordinator

> "Creating reports isn't intuitive and it's difficult to navigate all the settings to get the correct report."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7170652)

AR

Alejandro R.

Administrative

> "The platform brings together membership management, communications, billing and event tools in one place, which has saved..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7012867)

BP

Briana P.

Event and Projects Assistant

> "At times, too compartmentalized and specific information is harder to find once entered amongst so much other info."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7170579)

LZ

Lauren Z.

CEO

> "Many needed features in one platform like billing, communication, website, member hub, and event registration with full..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6504684)

AR

Alejandro R.

Administrative

> "In addition, a few of the reporting features lacked the customization we needed to fully match our organization’s processes."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7012867)

AF

Ash F.

Chapter Administrator

> "Events are a breeze to set up and have and easy way for people to pay online than them taking the time to send in checks. "

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7164028)

AR

Alejandro R.

Administrative

> "At times, the interface felt a bit cluttered, making it harder to quickly locate specific options or reports."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7012867)

JU

Jeffry U.

Director of Membvership

> "great features and real value for the monthly cost...the customer support is great in that you can always get a live human..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7010701)

AB

Ari B.

Marketing Technology Manager

> "We need, at the very least, more context clues, or maybe just call organizations "members," and individuals can be..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7015137)

AW

Amanda W.

Member Services and Operations Manager

> "I love that our database, events, and billing all sync. If someone registers for an event and changes their organization..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6453096)

BB

Brittany B.

Director

> "The hour long sessions seemed to not really be enough time to dive into each topic."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7171282)

Tabatha A.

Association Executive

> "GrowthZone allows us to update multiple databases with one change, which has been a significant time saver for our..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6497059)

EG

Erin G.

Executive Director

> "Not being able to create an invoice-generating form has caused us to need to rethink how we can make some of our processes..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496898)

KC

Kaila C.

Business Research Assistant

> "The onboarding and training resources are very valuable and I also appreciate the ongoing webinars to stay on top of the new..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7010887)

JU

Johanna U.

Association Executive

> "Our board is not large enough to have a technology dept so I have to be able to do all of the skills."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7010749)

PP

Paul P.

Technology Project Coordinator

> "The ability to easily communicate with all/part of our membership as well as the robust membership data management system."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6502950)

JD

Julie D.

EVP

> "We used up most of our initial 90 days compiling our data list... even though we disclosed at the onset that our data would..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6506421)

April M.

Membership and Programs Manager

> "Invoicing and payment processing are easy to navigate and both have saved us time and money. "

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7127801)

DH

DeAnne H.

Executive Officer

> "There’s a learning curve, and occasionally the system feels a bit “too much” for smaller tasks."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7015198)

JS

Janet S.

Administrative and Events Coordinator

> "GrowthZone has been a great way for our members to see exactly what is happening at the Chamber and is a great way for them..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6454528)

April M.

Membership and Programs Manager

> "It took over a year to solve a problem with the fundraising module."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7127801)

AF

Ash F.

Chapter Administrator

> "The tutorials are great and there is always seminars that pop up to enhance your experience for members."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7164028)

MB

Marcia B.

Association Executive

> "My onboarding was a little difficult, but the staff was fairly new to the real estate industry, so it was understandable. If..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6453008)

DA

Denise A.

Executive Director

> "Right from the beginning, the staff were supportive and knowledgeable, making our transition from our previous platform..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7172376)

PS

Paul S.

Executive Officer

> "This makes it hard to pull reports and get the desired results."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7005848)

PS

Paul S.

Executive Officer

> "Overall, it is good program with many features that work well together; however, it seems the program was designed by..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7005848)

HA

Heidi A.

Director of Member Relations and Engagement

> "basic reports are missing the ability to add fields that show up on other reports"

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6462326)

LM

Lisa M.

Office Manager

> "Members will find it easy to access their profiles, and the back-end offers a user-friendly experience that simplifies..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7006451)

TK

Tanya K.

VP of Marketing and Membership

> "My lack of time to do all the tutorials. "

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7173912)

RS

Rylee S.

Member Services Manager

> "I enjoy being able to pull up records from larger companies that have sister companies below them all together and in one..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496910)

April M.

Membership and Programs Manager

> "Customer support is a little lacking. "

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7127801)

JD

Julie D.

EVP

> "Communications and training need improvement, and rethinking how you onboard new customers would likely improve retention..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6506421)

RW

Rebecca W.

Director of Membership and Communications

> "I’ve also been somewhat disappointed with the community feature."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7164126)

VR

Verified Reviewer

President and CEO

> "It really provides a large amount of information (if we capture the info) that can be stored all in one place!"

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496941)

LT

Laura T.

Association Executive

> "I need more in depth training because there are resources I cannot use effectively without being able to ask specific..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6453079)

JK

Julie K.

Executive Officer

> "I love how it automatically updates our website when info is changed!"

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7015151)

AB

Ari B.

Marketing Technology Manager

> "It is difficult to tell if I'm working with individuals or organizations."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7015137)

AF

Ash F.

Chapter Administrator

> "Checks are an option too which is just as easy to process. "

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7164028)

LZ

Lauren Z.

CEO

> "We've been unable to run billing or we have had to run billing with errors."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6504684)

MW

Maria W.

Education and Finance Coordinator

> "The support staff & tier 2 team are awesome and things have been getting faster and more responsive with the support team."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7016322)

JU

Johanna U.

Association Executive

> "Emailing a question is not as fast as chatting with someone."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7010749)

RD

Rhonda D.

Executive Director

> "The GZ team works together to make sure you have everything you need for a successful launch."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7015077)

CM

Carma M.

Executive Officer

> "I don't utilize the full billing functionality because I haven't had time to set up and use fully."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6452951)

DA

Denise A.

Executive Director

> "The onboarding training was detailed, and the instructors were knowledgeable and helpful. "

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7172376)

AB

Ari B.

Marketing Technology Manager

> "The user interface needs a lot of work."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7015137)

BE

Bernadette E.

Executive Officer

> "Things are more seamless - easily seeing your members and their activities, groups, billings and registrations. "

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6454618)

LW

Lesley W.

Event Coordinator

> "I feel limited by the designs I can created and edit."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496844)

MS

Michele S.

CEO

> "Overall we had a rocky start which has turned into a beautiful partnership and tools hat will help us grow!"

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7010832)

ML

Michelle L.

Bookkeeper

> "There is such a lag time between emailing support and finally getting a response."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496856)

JD

Julie D.

EVP

> "I've used Constant Contact for 15 years and their customer support is much better -- I've never had to wait for help for..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6506421)

AS

Annie S.

Membership coordinator

> "Still have issues with similar reports not matching our records."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496830)

JM

Jeannette M.

Senior Manager, Member Services and Growth

> "Every time I call Growth Zone I have someone who is very knowledgable and able to help me."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7010720)

NA

Nicole A.

VP and Director of Communications and Growth

> "We tried to use the event page for that purpose, but it was hard because the description box is not like the website tool,..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___4995382)

BP

Briana P.

Event and Projects Assistant

> "It has been a complete life saver every single day!"

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7170579)

LZ

Lauren Z.

CEO

> "Unresolved support tickets, long wait for support response."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6504684)

EG

Erin G.

Executive Director

> "The training resources are thorough and well-developed, which makes it easy to train others on the system--even after we're..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496898)

AS

Annie S.

Membership coordinator

> "Also accounting system is not flexible enough for our needs."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496830)

SQ

Suzanne Q.

Events Manager

> "Clients seem to like it when they sign up for events."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7015083)

DT

Donna T.

Membership Event Manager

> "Sometimes it is hard to navigate the help menu."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6498380)

MN

Mike N.

Director of Membership

> "I also like the payment portal is included."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7010683)

SS

Susan S.

Director of Operations and Stratigic Initiatives

> "The website is horribly slow and cumbersome to update. "

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6497522)

JS

Janet S.

Administrative and Events Coordinator

> "It is a great way to keep track of everyone and all of our events."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6454528)

SM

Stephanie M.

ED

> "It's been 6 months now, and tech issues are still unresolved while they continue to charge us for services we aren't..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6186786)

SP

Sophie P.

Membership

> "Very thankful for her help through our billing cycle."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7015072)

JB

James B.

Association Executive

> "Reports can get a bit unwieldy. "

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6452879)

PM

Patty M.

Administrator

> "They are extremely intentional about the way they handle any question or concern and are very quick with their response time."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6461847)

BE

Bernadette E.

Executive Officer

> "Which was also completely lacking from my old system. "

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6454618)

TG

Tammy G.

Office Administrator

> "Security, membership management, user friendly."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7005750)

DH

Darlene H.

Executive Director

> "Sometimes one of our trainers was a bit abrupt."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6497375)

SS

Stephanie S.

Principal

> "We switched to GrowthZone from our previous system because it had all the features we wanted."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6499052)

JD

Julie D.

EVP

> "Our onboarding experience was very poor, although our second trainer was much, much better."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6506421)

DS

David S.

Chief Executive Officer

> "I love how it helps manage all facets of membership."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6504352)

PL

Pam L.

VP, Membership

> "Not enough reporting options to match the functionsReporting options available are not accurate and don't pull consistent..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___4352861)

SP

Sophie P.

Membership

> "She is so great and has truly helped my team expand our knowledge of the system."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7015072)

SS

Susan S.

Director of Operations and Stratigic Initiatives

> "The email designer is not user-friendly. "

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6497522)

RS

Rylee S.

Member Services Manager

> "As someone who has never used GrowthZone before, I was pleasantly surprised to learn how simple it is to manage my day to..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496910)

NA

Nicole A.

VP and Director of Communications and Growth

> "The exhibitors section does not jive well with the sponsors."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___4995382)

[View Reviews](https://www.capterra.com/p/124449/GrowthZone/reviews/)

BC

Beth C.

Treasurer

> "It allows us to have a website and collects dues as well as capture registrations for our annual conference."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7165790)

BM

Brandon M.

Vice President

> "We have not had some of the functionality that other competitors provide; batch membership dues processing/payment, integration with..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6393009)

MB

Michael B.

Treasurer

> "Star Chapter is a practical association management tool, and it makes it easy to send communications to your database, handle meeting..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7165771)

AK

Anna K.

ED

> "It is not always intuitive how pages, modules, forms, and website components are connected behind the scenes."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7169894)

EH

Eshana H.

Administrator

> "It gets the job done for managing the chapter, even though there is room for it to feel more current and flexible compared to other..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7170687)

MB

Michael B.

Treasurer

> "Their help desk can only be contacted electronically; they used to accept phone calls, but no longer do. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7165771)

KW

Kisha W.

Executive Director

> "Our organization likes the ability to have all of the tasks we handle for the chapter in one location."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7165705)

EW

Estefania W.

Admin

> "I don't like that it deposits the payment per day rather than by event."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7168468)

BC

Beth C.

Treasurer

> "We love the credit card payment solution and reporting integrated within the system."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7165790)

TC

Tetyana C.

Treasurer

> "There are very limited options, payment processing is expensive, reporting is static, and it can't be modified a lot."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6409835)

BC

Beth C.

Treasurer

> "This software provided the critical software for our small professional organization at a reasonable price."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7165790)

JA

Juliana A.

Executive Director

> "You have to submit a ticket and wait 24 hours for someone to contact you to tell you they don't understand your ticket or to give more..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067)

BM

Brandon M.

Vice President

> "It is a great BASIC service for organizations that do not need more than basic functionality and features and do not have a web wizard..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6393009)

RS

Robert S.

Admin

> "It is not very intuitive and takes time to get used to."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7166119)

BC

Beth C.

Treasurer

> "Help information is available online to solve many questions for ourselves."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7165790)

RL

Randall L.

Treasurer and Electronic Communications Chair

> "The amounts deposited to my bank do not match what star chapter reports to me."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6838870)

SJ

Susan J.

Graphics and Admin

> "It makes managing events, dealing with registration and tracking attendance a breeze."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6837105)

RL

Randall L.

Treasurer and Electronic Communications Chair

> "It does some things well but costs way too much for the service and does not continue developing and fixing issues."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6838870)

Jacoby G.

Chapter President

> "StarChapter also allows us to setup email templates that are automatically sent to new or lapsed members which eliminates the need for..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6047310)

RH

Robin H.

Executive Director

> "Making changes to the website can be more complex than necessary and support is slow."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786101)

ST

Scott T.

Project Manager

> "Quick response on tickets, core functions work well, and the summary site dashboard"

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6809046)

AW

Andrea W.

Treasurer

> "The captcha function for registration is buggy - if registering from inside my corporate VPN, it gets into a loop and I "fail" every..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6053517)

TB

TIMOTHY B.

Partner

> "Event setup, management, and rsvp tracking are all pretty seamless."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6399700)

JG

Joel G.

Territory Sales Manager

> "I'm a volunteer on a local chapter, I don't have time to sit at my computer waiting for a call back. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382147)

MO

Michele O.

President

> "The learning curve aside, StarChapter proves valuable in allowing us to promote our programs through one system. Although there's room..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060214)

DW

Dan W.

Executive Director

> "Even as a neophyte, there are aspects of the site that I have suggested be improved, yet no action is taken."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6757899)

LH

Lindie H.

COO

> "It does take support 2-3 days to reply to a non-urgent request but they have always been very helpful once they respond or we have a..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779257)

AW

Andrea W.

Treasurer

> "Use of starchapter's payment processor is required, and quite costly if your organization does not regularly collect funds through the..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6053517)

KA

Kelly A.

Executive Director

> "I have been able to train myself on the use of the system with ease."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7165695)

JG

Jan G.

Garden Club

> "Occasionally we had trouble understanding instructions given in Knowledge Base."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6778425)

TC

Tetyana C.

Treasurer

> "There are a lot of support materials and videos, and the knowledge is intuitive and can be learned and applied easily."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6409835)

LM

Leigh M.

Deputy Executive Director

> "So if there is a pressing question or issue you need addressed, know it isn't going to be resolved that day."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6399618)

BK

Brock K.

State President

> "Also being able to see how many visitors and page clicks we have has been cool as well."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6780279)

BP

Bill P.

President

> "The platform is rather clunky and dated and does not make for an easy management for volunteers who manage the site as well as the..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4942039)

SL

Sheila L.

President

> "We like the fact that automated membership tasks help save the treasurer time."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786922)

Jacoby G.

Chapter President

> "Some of the functions and website design aren't as intuitive as we would have liked and has required additional training for the less..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6047310)

DS

DAVID S.

Chef

> "The knowledge of the support staff is always great. When we set up meetings with them their communication is thorough as well as their..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6811313)

JA

Juliana A.

Executive Director

> "The biggest con is that there is no immediate help available."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067)

HD

Heather D.

Communications Director

> "Overall, our association chapter is pleased with StarChapter and would recommend it to other chapters."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7173899)

SJ

Susan J.

Graphics and Admin

> "Changes can be frustrating without knowledge of coding."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6837105)

LB

Lakisha B.

System Manager

> "The user friendly system."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7170694)

PS

Peter S.

President

> "Not easy for a non-technical person to master all the features, and we had to jump\[p way up in member capacity/pricing when we needed..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4949191)

EW

Estefania W.

Admin

> "I like it easy to update the website."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7168468)

DV

David V.

Project Engineer

> "Creating and managing pages can be difficult and the content customization seems to crash frequently."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6236365)

KW

Kisha W.

Executive Director

> "The software is user friendly. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7165705)

CM

Connie M.

Chapter administrator

> "It’s very cumbersome and I don’t feel it’s user-friendly at all."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382193)

JA

Juliana A.

Executive Director

> "sensitive content hidden\] did a nice job onboarding me to StarChapter, but then I was left to the 24 hour response tickets."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067)

SL

Sheila L.

President

> "The back end is not at all intuitive."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786922)

JG

Jan G.

Garden Club

> "Problems have been worked out and now receive complements on how easy the site is to navigate."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6778425)

TS

Tom S.

President

> "We'd love to have a student member category so students can sign up at a student rate, and right now we can't do that."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227208)

KC

Karen C.

Vice President

> "I also love the ease of board transition and how it will update the website automatically."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6795122)

AW

Andrea W.

Treasurer

> "The site is difficult to customize, not allowing for an easy method of previewing changes."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6053517)

FD

Forrest D.

Webmaster

> "We went with StarChapter because it integrates website, membership management and email into one system."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6039589)

TS

Tammy S.

President

> "The cost for our small non-profit just went up in 2024 and we are not happy about that because there wasn't any added features provided..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227635)

MW

Michael W.

Board Member

> "The website is very professional and helps get members engaged."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382155)

JA

Juliana A.

Executive Director

> "Then, the actual issue never gets solved."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067)

KC

Karen C.

Vice President

> "The membership maintenance is my favorite part. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6795122)

RH

Roxane H.

Executive Director

> "The newsletter is adequate by not fantastic and I wish there was a way to email beyond our members/non members list occasionally."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6234253)

MM

Melody M.

VP of Business Development

> "Excellent, it is easy to navigate, make changes and updates in which allows our Chapter to keep our members and those associated with..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6059996)

MO

Michele O.

President

> "Making changes is extremely difficult and there aren't any design/template options."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060214)

Stephanie J.

System Administrator

> "It has significantly improved our chapter's efficiency in managing memberships, events, and communications."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6035679)

JS

Jon S.

Director of Corporate Insurance

> "They were so late in approving our account that we had to forgo the online collection in our November 2022 luncheon and dip into..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4255398)

EA

Emely A.

Chapter Administrator

> "The customer service truly stands out."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786104)

JS

Jon S.

Director of Corporate Insurance

> "Little follow-up, unclear directions, reliance on written tutorials rather than a live body to help us through the process, email..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4255398)

KA

Kelley A.

Chief Operating Officer

> "StarChapter is inexpensive, and you get what you pay for."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786366)

AM

Angie M.

President Elect

> "There is no way to send a link that you get from a separate company. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227099)

AB

Anne B.

Administrative Assistant

> "I can do a lot on my own and it is so easy to reach out for help."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779641)

SM

Shelli M.

President

> "Unfortunately it takes a lot of time to make changes to the website; processing orders into QB; overall, just too cumbersome and time..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4606493)

Jacoby G.

Chapter President

> "Starchapter has saved our organization a lot of money by reducing the subscriptions we had into one program."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6047310)

DS

Denice S.

Administrative Assistant

> "A lot of my members have problems making credit card payments."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6105067)

BC

Becky C.

Executive Director

> "It has been the best program I have used and I have worked with three different programs over the last few years as I manage multiple..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6374210)

MO

Michele O.

President

> "Additionally making editing pages is extremely slow and time consuming."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060214)

DV

David V.

Project Engineer

> "StarChapter makes it easy to schedule events and email reminders about the events."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6236365)

CS

Christine S.

Owner

> "The KnowledgeBase has been of little value and tech support is only available via email."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4921629)

Ashley N. S.

Senior Marketing Manager

> "I appreciate the services offered, but what really stands out to me with StarChapter is the outstanding customer service. If I have a..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6046889)

JT

Julie T.

Catering Sales Manager

> "It keeps all of our members and non-members in one place, but it's really tough to build a decent looking event invitation with these..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4606707)

JS

Jessica S.

Membership Director

> "The member roster and event management are useful for our Chapter."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060233)

PZ

Pamela Z.

Board President

> "rocky... no immediate user assistance...have to email and wait for a return... not convenient ."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227153)

DK

Debbie K.

Committee MemberPast President

> "It works well for small organizations with a small staff."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6065557)

AC

Ana C.

Executive Director

> "There is limited customization after a certain point. If the field hasn't already been created then in some cases you cannot create..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4255809)

[View Reviews](https://www.capterra.com/p/57588/StarChapter/reviews/)

## User interface

4.45 (288)

4.19 (652)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

GrowthZone

Top features

39/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Application Management
-   Attendance Tracking
-   Committee Management
-   Communication Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Forms
-   Data Import/Export
-   Discount Management
-   Dues Management
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Enrollments/Onboarding
-   Event Calendar
-   Event Management
-   Generative AI
-   Invoice Management
-   Member Communication
-   Member Database
-   Member Directory
-   Member Portal
-   Membership Renewals
-   Membership Signup
-   Member Types
-   Mobile App
-   Payment Processing
-   Promotions Management
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Search/Filter
-   Self Service Portal
-   Surveys & Feedback
-   Third-Party Integrations
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/124449/GrowthZone/#features)

StarChapter

30/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Application Management
-   Attendance Tracking
-   Committee Management
-   Communication Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Forms
-   Data Import/Export
-   Discount Management
-   Dues Management
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Enrollments/Onboarding
-   Event Calendar
-   Event Management
-   Generative AI
-   Invoice Management
-   Member Communication
-   Member Database
-   Member Directory
-   Member Portal
-   Membership Renewals
-   Membership Signup
-   Member Types
-   Mobile App
-   Payment Processing
-   Promotions Management
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Search/Filter
-   Self Service Portal
-   Surveys & Feedback
-   Third-Party Integrations
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/57588/StarChapter/#features)

### Recognition

GrowthZone is recognized as a top-rated tool in 4 Capterra Shortlist reports

StarChapter is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

GrowthZone

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

StarChapter

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

GrowthZone

-   By GrowthZone
-   Located in United States
-   Founded in 1996

StarChapter

-   By Star Chapter
-   Located in United States
-   Founded in 2008

## Popular Comparisons

[GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)[4.45 (288)](https://www.capterra.com/p/124449/GrowthZone/reviews/)

vs

[Novi AMS](https://www.capterra.com/p/188714/Novi-AMS/)[4.89 (122)](https://www.capterra.com/p/188714/Novi-AMS/reviews/)

Contact vendor for pricing

Price

$829/month

4.3

Features

4.7

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/124449-188714/GrowthZone-vs-Novi-AMS)

[StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.19 (652)](https://www.capterra.com/p/57588/StarChapter/reviews/)

vs

[Novi AMS](https://www.capterra.com/p/188714/Novi-AMS/)[4.89 (122)](https://www.capterra.com/p/188714/Novi-AMS/reviews/)

$119/month

Price

$829/month

3.8

Features

4.7

3.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/57588-188714/StarChapter-vs-Novi-AMS)

[GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)[4.45 (288)](https://www.capterra.com/p/124449/GrowthZone/reviews/)

vs

[Glue Up](https://www.capterra.com/p/134209/Glue-Up/)[4.49 (197)](https://www.capterra.com/p/134209/Glue-Up/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.3

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/124449-134209/GrowthZone-vs-Glue-Up)

[StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.19 (652)](https://www.capterra.com/p/57588/StarChapter/reviews/)

vs

[YourMembership](https://www.capterra.com/p/76329/YourMembership/)[3.84 (174)](https://www.capterra.com/p/76329/YourMembership/reviews/)

$119/month

Price

$3990/year

3.8

Features

3.7

3.7

Ease of Use

3.7

[View full comparison](https://www.capterra.com/compare/57588-76329/StarChapter-vs-YourMembership)

[GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)[4.45 (288)](https://www.capterra.com/p/124449/GrowthZone/reviews/)

vs

[MemberLeap](https://www.capterra.com/p/47310/MemberLeap/)[4.81 (107)](https://www.capterra.com/p/47310/MemberLeap/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/47310-124449/MemberLeap-vs-GrowthZone)

[StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.19 (652)](https://www.capterra.com/p/57588/StarChapter/reviews/)

vs

[Glue Up](https://www.capterra.com/p/134209/Glue-Up/)[4.49 (197)](https://www.capterra.com/p/134209/Glue-Up/reviews/)

$119/month

Price

Contact vendor for pricing

3.8

Features

4.3

3.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/57588-134209/StarChapter-vs-Glue-Up)

[GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)[4.45 (288)](https://www.capterra.com/p/124449/GrowthZone/reviews/)

vs

[YourMembership](https://www.capterra.com/p/76329/YourMembership/)[3.84 (174)](https://www.capterra.com/p/76329/YourMembership/reviews/)

Contact vendor for pricing

Price

$3990/year

4.3

Features

3.7

4.3

Ease of Use

3.7

[View full comparison](https://www.capterra.com/compare/76329-124449/YourMembership-vs-GrowthZone)

[StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.19 (652)](https://www.capterra.com/p/57588/StarChapter/reviews/)

vs

[MemberLeap](https://www.capterra.com/p/47310/MemberLeap/)[4.81 (107)](https://www.capterra.com/p/47310/MemberLeap/reviews/)

$119/month

Price

Contact vendor for pricing

3.8

Features

4.6

3.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/47310-57588/MemberLeap-vs-StarChapter)

[GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)[4.45 (288)](https://www.capterra.com/p/124449/GrowthZone/reviews/)

vs

[iMIS](https://www.capterra.com/p/15885/iMIS/)[4.39 (112)](https://www.capterra.com/p/15885/iMIS/reviews/)

Contact vendor for pricing

Price

$200/month

4.3

Features

4.3

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/15885-124449/iMIS-vs-GrowthZone)

[StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.19 (652)](https://www.capterra.com/p/57588/StarChapter/reviews/)

vs

[MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)[4.31 (469)](https://www.capterra.com/p/133851/MemberClicks/reviews/)

$119/month

Price

$3500/year

3.8

Features

4.1

3.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/57588-133851/StarChapter-vs-MemberClicks)

[GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)[4.45 (288)](https://www.capterra.com/p/124449/GrowthZone/reviews/)

vs

[MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)[4.31 (469)](https://www.capterra.com/p/133851/MemberClicks/reviews/)

Contact vendor for pricing

Price

$3500/year

4.3

Features

4.1

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/124449-133851/GrowthZone-vs-MemberClicks)

[StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.19 (652)](https://www.capterra.com/p/57588/StarChapter/reviews/)

vs

[iMIS](https://www.capterra.com/p/15885/iMIS/)[4.39 (112)](https://www.capterra.com/p/15885/iMIS/reviews/)

$119/month

Price

$200/month

3.8

Features

4.3

3.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/15885-57588/iMIS-vs-StarChapter)