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We serve 4,600+ associations and chambers. We help mid-size and up business, trade and professional associations that want to grow faster and thrive.
StarChapter works directly with local chapter leaders, national associations, association management companies (AMC), and other membership-based organizations.
Overall, we are satisfied. The support we receive is excellent, and issues are resolved quickly.
Gone are our multiple spreadsheets of information and wasting time trying to hunt down information. Now it's all neatly in GrowthZone.
As a new employee for a small association, Memberzone has has proven a great resource time and time again. The support system is brilliant and you really get your moneys worth from their team.
We were tired of using multiple software platforms to achieve our goals.
From the beginning (about 18 months ago) Memberzone has been a huge part in the organization of our membership. The training was great and the customer service is fabulous.
Website is hard to function, we have trouble moving stuff around and I wish there was an undo button.
We appreciate the customer service that we receive from Growthzone, considering the major time differences between Guam and your support staffs' locations. They are always pleasant and supportive.
For the money we pay I'd think there would be a more current user interface. We'd be willing to serve on a user design focus group.
The features I like best about StarChapter are: ease of administration, swiftness of launch, good value for your money. It's great for smaller associations.
Email deliverability is very bad. Email formatting is difficult to use versus Constant Contact.
The platform is great to use and the setup was fantastic. The team is always there to help with questions.
The options for website customization are quite limited, and the design options are very basic. Some functions also do not work well which can be aggravating.
Customer service is pretty helpful. There is still room for growth for them and I hope they will add features in the future.
I have a long list of complaints about this platform.
It was affordable, easy to use, the initial set-up was simple (StarChapter is a HUGE help and does a great deal of the work), and we've found their support team to be very responsive and helpful.
I didn't find anything that is missing from this software.
Mary G.: Hi, my name's Mary, I am a director of social media. And I am giving a two star rating for StarChapter today. For more ratings, see below. So I use StarChapter right now for email messaging to our members and to manage our chapter website as well. And we also use it a little bit for managing event registration as well. So the one really nice thing about StarChapter is having everything all in one place. There's one centralized source to have all of your membership, marketing, communications, website, everything at the touch of a finger. The pain points that I'm finding with star chapter is primarily related to ease of use. The system is not intuitive and not designed with the user in mind. There's a lot of training that needs to happen for anyone using the system that's a newbie. And my other pain point is it's not very customizable, especially for email marketing. It does not have any of the drag and drop features. It doesn't have any of the cool tech to make an email really splash or really look cool to the end receiver. It's very basic and just not, I guess, not as elevated as I would like to see.
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GrowthZone
StarChapter
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