# Compare StarChapter vs GrowthZone 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare GrowthZone and StarChapter based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/57588-124449/StarChapter-vs-GrowthZone

---

# GrowthZone vs StarChapter Features and Cost Comparison

Last updated March 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GrowthZoneStarChapter2/4 selected

[GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)[4.4 (276)](https://www.capterra.com/p/124449/GrowthZone/reviews/)

[StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.2 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/)

[## GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)[4.4 (276)](https://www.capterra.com/p/124449/GrowthZone/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [276 reviews](#user-reviews)

Positive

257

Neutral

13

Negative

6

[## StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.2 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/)

Starting Price

$113.00/month

Value-for-Money

4.1

Functionality

3.8

Ease of Use

3.7

Customer Service

4.3

Reviews Sentiment

Based on [645 reviews](#user-reviews)

Positive

517

Neutral

97

Negative

31

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,973 reviews from membership management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Member Database

4.6

Payment Processing

4.5

Credit Card Processing

4.5

Electronic Payments

4.2

Registration Management

4.6

78%Fit

Feature ratings

Member Database

3.9

Payment Processing

4.0

Credit Card Processing

3.9

Electronic Payments

3.8

Registration Management

3.9

User satisfaction

User satisfaction

4.4

User reviews[276](https://www.capterra.com/p/124449/GrowthZone/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.4

Customer support

4.3

User satisfaction

4.2

User reviews[645](https://www.capterra.com/p/57588/StarChapter/reviews/)

Ease of use

3.7

Functionality

3.8

Value for money

4.1

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$113Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

We serve 4,600+ associations and chambers. We help mid-size and up business, trade and professional associations that want to grow faster and thrive.

Best for

StarChapter is used by association chapters, board volunteers, chapter administrators, staff members, and chapter relations professionals.

## User reviews

Pros & cons

D'Ann W.

Realtor

> "Payment processing, invoicing, process management, more benefits to members, member portals allow them to be in control."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7118890)

AR

Alejandro R.

Administrative

> "In addition, a few of the reporting features lacked the customization we needed to fully match our organization’s processes."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7012867)

AR

Alejandro R.

Administrative

> "The platform brings together membership management, communications, billing and event tools in one place, which has saved our team..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7012867)

AR

Alejandro R.

Administrative

> "At times, the interface felt a bit cluttered, making it harder to quickly locate specific options or reports."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7012867)

LZ

Lauren Z.

CEO

> "Many needed features in one platform like billing, communication, website, member hub, and event registration with full..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6504684)

AB

Ari B.

Marketing Technology Manager

> "We need, at the very least, more context clues, or maybe just call organizations "members," and individuals can be "contacts". As..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7015137)

JU

Jeffry U.

Director of Membvership

> "great features and real value for the monthly cost...the customer support is great in that you can always get a live human being..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7010701)

EG

Erin G.

Executive Director

> "Not being able to create an invoice-generating form has caused us to need to rethink how we can make some of our processes work."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496898)

AW

Amanda W.

Member Services and Operations Manager

> "I love that our database, events, and billing all sync. If someone registers for an event and changes their organization for..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6453096)

JU

Johanna U.

Association Executive

> "Our board is not large enough to have a technology dept so I have to be able to do all of the skills."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7010749)

Tabatha A.

Association Executive

> "GrowthZone allows us to update multiple databases with one change, which has been a significant time saver for our organization."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6497059)

JD

Julie D.

EVP

> "We used up most of our initial 90 days compiling our data list... even though we disclosed at the onset that our data would not be..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6506421)

KC

Kaila C.

Business Research Assistant

> "The onboarding and training resources are very valuable and I also appreciate the ongoing webinars to stay on top of the new and..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7010887)

DH

DeAnne H.

Executive Officer

> "There’s a learning curve, and occasionally the system feels a bit “too much” for smaller tasks."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7015198)

PP

Paul P.

Technology Project Coordinator

> "The ability to easily communicate with all/part of our membership as well as the robust membership data management system."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6502950)

MB

Marcia B.

Association Executive

> "My onboarding was a little difficult, but the staff was fairly new to the real estate industry, so it was understandable. If I had..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6453008)

JS

Janet S.

Administrative and Events Coordinator

> "GrowthZone has been a great way for our members to see exactly what is happening at the Chamber and is a great way for them to get..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6454528)

PS

Paul S.

Executive Officer

> "This makes it hard to pull reports and get the desired results."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7005848)

PS

Paul S.

Executive Officer

> "Overall, it is good program with many features that work well together; however, it seems the program was designed by different..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7005848)

HA

Heidi A.

Director of Member Relations and Engagement

> "basic reports are missing the ability to add fields that show up on other reports"

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6462326)

LM

Lisa M.

Office Manager

> "Members will find it easy to access their profiles, and the back-end offers a user-friendly experience that simplifies navigation."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7006451)

LT

Laura T.

Association Executive

> "I need more in depth training because there are resources I cannot use effectively without being able to ask specific questions."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6453079)

RS

Rylee S.

Member Services Manager

> "I enjoy being able to pull up records from larger companies that have sister companies below them all together and in one place."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496910)

AB

Ari B.

Marketing Technology Manager

> "It is difficult to tell if I'm working with individuals or organizations."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7015137)

JD

Julie D.

EVP

> "Communications and training need improvement, and rethinking how you onboard new customers would likely improve retention and..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6506421)

LZ

Lauren Z.

CEO

> "We've been unable to run billing or we have had to run billing with errors."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6504684)

VR

Verified Reviewer

President and CEO

> "It really provides a large amount of information (if we capture the info) that can be stored all in one place!"

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496941)

JU

Johanna U.

Association Executive

> "Emailing a question is not as fast as chatting with someone."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7010749)

JK

Julie K.

Executive Officer

> "I love how it automatically updates our website when info is changed!"

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7015151)

CM

Carma M.

Executive Officer

> "I don't utilize the full billing functionality because I haven't had time to set up and use fully."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6452951)

MW

Maria W.

Education and Finance Coordinator

> "The support staff & tier 2 team are awesome and things have been getting faster and more responsive with the support team."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7016322)

AB

Ari B.

Marketing Technology Manager

> "The user interface needs a lot of work."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7015137)

RD

Rhonda D.

Executive Director

> "The GZ team works together to make sure you have everything you need for a successful launch."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7015077)

LW

Lesley W.

Event Coordinator

> "I feel limited by the designs I can created and edit."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496844)

BE

Bernadette E.

Executive Officer

> "Things are more seamless - easily seeing your members and their activities, groups, billings and registrations. "

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6454618)

ML

Michelle L.

Bookkeeper

> "There is such a lag time between emailing support and finally getting a response."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496856)

MS

Michele S.

CEO

> "Overall we had a rocky start which has turned into a beautiful partnership and tools hat will help us grow!"

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7010832)

AS

Annie S.

Membership coordinator

> "Still have issues with similar reports not matching our records."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496830)

JD

Julie D.

EVP

> "I've used Constant Contact for 15 years and their customer support is much better -- I've never had to wait for help for more than..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6506421)

NA

Nicole A.

VP and Director of Communications and Growth

> "We tried to use the event page for that purpose, but it was hard because the description box is not like the website tool, it is..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___4995382)

JM

Jeannette M.

Senior Manager, Member Services and Growth

> "Every time I call Growth Zone I have someone who is very knowledgable and able to help me."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7010720)

LZ

Lauren Z.

CEO

> "Unresolved support tickets, long wait for support response."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6504684)

EG

Erin G.

Executive Director

> "The training resources are thorough and well-developed, which makes it easy to train others on the system--even after we're up and..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496898)

AS

Annie S.

Membership coordinator

> "Also accounting system is not flexible enough for our needs."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496830)

SQ

Suzanne Q.

Events Manager

> "Clients seem to like it when they sign up for events."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7015083)

DT

Donna T.

Membership Event Manager

> "Sometimes it is hard to navigate the help menu."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6498380)

MN

Mike N.

Director of Membership

> "I also like the payment portal is included."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7010683)

SS

Susan S.

Director of Operations and Stratigic Initiatives

> "The website is horribly slow and cumbersome to update. "

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6497522)

JS

Janet S.

Administrative and Events Coordinator

> "It is a great way to keep track of everyone and all of our events."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6454528)

SM

Stephanie M.

ED

> "It's been 6 months now, and tech issues are still unresolved while they continue to charge us for services we aren't getting. If..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6186786)

SP

Sophie P.

Membership

> "Very thankful for her help through our billing cycle."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7015072)

JB

James B.

Association Executive

> "Reports can get a bit unwieldy. "

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6452879)

PM

Patty M.

Administrator

> "They are extremely intentional about the way they handle any question or concern and are very quick with their response time."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6461847)

BE

Bernadette E.

Executive Officer

> "Which was also completely lacking from my old system. "

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6454618)

TG

Tammy G.

Office Administrator

> "Security, membership management, user friendly."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7005750)

DH

Darlene H.

Executive Director

> "Sometimes one of our trainers was a bit abrupt."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6497375)

SS

Stephanie S.

Principal

> "We switched to GrowthZone from our previous system because it had all the features we wanted."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6499052)

JD

Julie D.

EVP

> "Our onboarding experience was very poor, although our second trainer was much, much better."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6506421)

DS

David S.

Chief Executive Officer

> "I love how it helps manage all facets of membership."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6504352)

PL

Pam L.

VP, Membership

> "Not enough reporting options to match the functionsReporting options available are not accurate and don't pull consistent..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___4352861)

SP

Sophie P.

Membership

> "She is so great and has truly helped my team expand our knowledge of the system."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7015072)

SS

Susan S.

Director of Operations and Stratigic Initiatives

> "The email designer is not user-friendly. "

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6497522)

RS

Rylee S.

Member Services Manager

> "As someone who has never used GrowthZone before, I was pleasantly surprised to learn how simple it is to manage my day to day..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496910)

NA

Nicole A.

VP and Director of Communications and Growth

> "The exhibitors section does not jive well with the sponsors."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___4995382)

JM

Jeannette M.

Senior Manager, Member Services and Growth

> "The support is great if you need any help."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7010720)

JF

Josh F.

Partner Account Manager

> "The training videos I used to get started were very outdated and about 1/3 of the videos were old enough that the webpage in the..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___4356705)

DL

Debbie L.

Executive Director

> "Overall, very good and like that we enter once and the information populates in multiple areas "

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6453253)

CK

Carmen K.

Operations Manager

> "However, there are some glitches with the syncing where we have to manually sync things together with constant contact. When we..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___3193460)

BB

Brittany B.

Membership and Business Development Coordinator

> "I have been using GrowthZone since April of this year and have used many databases in the past and by far GZ has been the easiest..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6452910)

AL

Ashley L.

Director of Memberships & Social Media

> "I don't like the new Growth Zone look, it's very enlarged and hard to see the member's entire profile."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___4353418)

AZ

Abigail Z.

Senior Coordinator

> "Easy to create emails, easy to update the front end of the website, etc."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6460081)

PL

Pam L.

VP, Membership

> "Getting someone to respond through chat or email or phone is a challenge."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___4352861)

VR

Verified Reviewer

President and CEO

> "Transition to a new system is never easy, but \[sensitive content hidden\], who helped us with the conversion was very helpful and..."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496941)

JD

Judith D.

Director of Education

> "Not being able to take the member info and transfer it to our label maker for a mailing label."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___3191980)

KL

Kara L.

VP, Strategy

> "Lots of helpful features that work in day-today operations."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496990)

ML

Marcie L.

Executive Director

> "Changing/using/finding template letters, form letters, template emails, etc. is confusing."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___3186239)

JD

Jennifer D.

Operations Manager

> "Very user friendly, and has all the features we need to manage and interact with our members."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6454170)

RH

Rachel H.

Professional Development Coordinator

> "It got taken care of but was certainly a headache and waste of staff time in the beginning."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___4353964)

SQ

Suzanne Q.

Events Manager

> "The reports feature is extremely user friendly."

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7015083)

JD

Judith D.

Director of Education

> "Not easy to get forms completed such as an Education roster for a class that allows students to sign in"

[See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___3191980)

[View Reviews](https://www.capterra.com/p/124449/GrowthZone/reviews/)

SJ

Susan J.

Graphics and Admin

> "It makes managing events, dealing with registration and tracking attendance a breeze."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6837105)

BM

Brandon M.

Vice President

> "We have not had some of the functionality that other competitors provide; batch membership dues processing/payment, integration..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6393009)

ST

Scott T.

Project Manager

> "Quick response on tickets, core functions work well, and the summary site dashboard"

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6809046)

JA

Juliana A.

Executive Director

> "You have to submit a ticket and wait 24 hours for someone to contact you to tell you they don't understand your ticket or to give..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067)

LH

Lindie H.

COO

> "It does take support 2-3 days to reply to a non-urgent request but they have always been very helpful once they respond or we have..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779257)

RL

Randall L.

Treasurer and Electronic Communications Chair

> "The amounts deposited to my bank do not match what star chapter reports to me."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6838870)

BM

Brandon M.

Vice President

> "It is a great BASIC service for organizations that do not need more than basic functionality and features and do not have a web..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6393009)

RL

Randall L.

Treasurer and Electronic Communications Chair

> "It does some things well but costs way too much for the service and does not continue developing and fixing issues."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6838870)

BK

Brock K.

State President

> "Also being able to see how many visitors and page clicks we have has been cool as well."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6780279)

TC

Tetyana C.

Treasurer

> "There are very limited options, payment processing is expensive, reporting is static, and it can't be modified a lot."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6409835)

SL

Sheila L.

President

> "We like the fact that automated membership tasks help save the treasurer time."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786922)

BE

Betty E.

Administrator

> "When putting in descriptions and the body of the email there are too many codes that get put into the format. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382572)

Jacoby G.

Chapter President

> "StarChapter also allows us to setup email templates that are automatically sent to new or lapsed members which eliminates the need..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6047310)

RH

Robin H.

Executive Director

> "Making changes to the website can be more complex than necessary and support is slow."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786101)

DS

DAVID S.

Chef

> "The knowledge of the support staff is always great. When we set up meetings with them their communication is thorough as well as..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6811313)

DV

David V.

Project Engineer

> "Creating and managing pages can be difficult and the content customization seems to crash frequently."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6236365)

TB

TIMOTHY B.

Partner

> "Event setup, management, and rsvp tracking are all pretty seamless."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6399700)

RH

Roxane H.

Executive Director

> "The newsletter is adequate by not fantastic and I wish there was a way to email beyond our members/non members list occasionally."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6234253)

MO

Michele O.

President

> "The learning curve aside, StarChapter proves valuable in allowing us to promote our programs through one system. Although there's..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060214)

JG

Jan G.

Garden Club

> "Occasionally we had trouble understanding instructions given in Knowledge Base."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6778425)

TC

Tetyana C.

Treasurer

> "There are a lot of support materials and videos, and the knowledge is intuitive and can be learned and applied easily."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6409835)

JA

Juliana A.

Executive Director

> "The biggest con is that there is no immediate help available."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067)

JA

Juliana A.

Executive Director

> "sensitive content hidden\] did a nice job onboarding me to StarChapter, but then I was left to the 24 hour response tickets."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067)

AW

Andrea W.

Treasurer

> "The captcha function for registration is buggy - if registering from inside my corporate VPN, it gets into a loop and I "fail"..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6053517)

JG

Jan G.

Garden Club

> "Problems have been worked out and now receive complements on how easy the site is to navigate."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6778425)

SJ

Susan J.

Graphics and Admin

> "Changes can be frustrating without knowledge of coding."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6837105)

KC

Karen C.

Vice President

> "I also love the ease of board transition and how it will update the website automatically."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6795122)

JG

Joel G.

Territory Sales Manager

> "I'm a volunteer on a local chapter, I don't have time to sit at my computer waiting for a call back. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382147)

BC

Becky C.

Executive Director

> "It has been the best program I have used and I have worked with three different programs over the last few years as I manage..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6374210)

SL

Sheila L.

President

> "The back end is not at all intuitive."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786922)

DV

David V.

Project Engineer

> "StarChapter makes it easy to schedule events and email reminders about the events."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6236365)

DW

Dan W.

Executive Director

> "Even as a neophyte, there are aspects of the site that I have suggested be improved, yet no action is taken."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6757899)

KC

Karen C.

Vice President

> "The membership maintenance is my favorite part. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6795122)

JA

Juliana A.

Executive Director

> "Then, the actual issue never gets solved."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067)

EA

Emely A.

Chapter Administrator

> "The customer service truly stands out."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786104)

AW

Andrea W.

Treasurer

> "Use of starchapter's payment processor is required, and quite costly if your organization does not regularly collect funds through..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6053517)

CM

Candice M.

Association Executive

> "Entering meeting details is a breeze and downloading related reports."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6239247)

LM

Leigh M.

Deputy Executive Director

> "So if there is a pressing question or issue you need addressed, know it isn't going to be resolved that day."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6399618)

KA

Kelley A.

Chief Operating Officer

> "StarChapter is inexpensive, and you get what you pay for."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786366)

BP

Bill P.

President

> "The platform is rather clunky and dated and does not make for an easy management for volunteers who manage the site as well as the..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4942039)

AB

Anne B.

Administrative Assistant

> "I can do a lot on my own and it is so easy to reach out for help."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779641)

Jacoby G.

Chapter President

> "Some of the functions and website design aren't as intuitive as we would have liked and has required additional training for the..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6047310)

KS

Kish S.

System Project Director

> "This website design company is awesome."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779394)

PS

Peter S.

President

> "Not easy for a non-technical person to master all the features, and we had to jump\[p way up in member capacity/pricing when we..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4949191)

FD

Forrest D.

Webmaster

> "We went with StarChapter because it integrates website, membership management and email into one system."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6039589)

CM

Connie M.

Chapter administrator

> "It’s very cumbersome and I don’t feel it’s user-friendly at all."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382193)

RH

Roxane H.

Executive Director

> "The customer service usually responds with help in a day or two."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6234253)

TS

Tom S.

President

> "We'd love to have a student member category so students can sign up at a student rate, and right now we can't do that."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227208)

MW

Michael W.

Board Member

> "The website is very professional and helps get members engaged."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382155)

AW

Andrea W.

Treasurer

> "The site is difficult to customize, not allowing for an easy method of previewing changes."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6053517)

MM

Melody M.

VP of Business Development

> "Excellent, it is easy to navigate, make changes and updates in which allows our Chapter to keep our members and those associated..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6059996)

TS

Tammy S.

President

> "The cost for our small non-profit just went up in 2024 and we are not happy about that because there wasn't any added features..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227635)

RH

Roxane H.

Executive Director

> "The staff was very helpful migrating our old website to StarChapter."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6234253)

MO

Michele O.

President

> "Making changes is extremely difficult and there aren't any design/template options."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060214)

CM

Candice M.

Association Executive

> "StarChapter is an easy and effective event management system. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6239247)

JS

Jon S.

Director of Corporate Insurance

> "They were so late in approving our account that we had to forgo the online collection in our November 2022 luncheon and dip into..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4255398)

Stephanie J.

System Administrator

> "It has significantly improved our chapter's efficiency in managing memberships, events, and communications."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6035679)

JS

Jon S.

Director of Corporate Insurance

> "Little follow-up, unclear directions, reliance on written tutorials rather than a live body to help us through the process, email..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4255398)

Jacoby G.

Chapter President

> "Starchapter has saved our organization a lot of money by reducing the subscriptions we had into one program."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6047310)

AM

Angie M.

President Elect

> "There is no way to send a link that you get from a separate company. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227099)

Ashley N. S.

Senior Marketing Manager

> "I appreciate the services offered, but what really stands out to me with StarChapter is the outstanding customer service. If I..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6046889)

SM

Shelli M.

President

> "Unfortunately it takes a lot of time to make changes to the website; processing orders into QB; overall, just too cumbersome and..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4606493)

JS

Jessica S.

Membership Director

> "The member roster and event management are useful for our Chapter."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060233)

DS

Denice S.

Administrative Assistant

> "A lot of my members have problems making credit card payments."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6105067)

DK

Debbie K.

Committee MemberPast President

> "It works well for small organizations with a small staff."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6065557)

MO

Michele O.

President

> "Additionally making editing pages is extremely slow and time consuming."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060214)

JC

Joseph C.

Principal Owner

> "Knowledge based learning is good. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6237541)

CS

Christine S.

Owner

> "The KnowledgeBase has been of little value and tech support is only available via email."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4921629)

TH

Tim H.

President

> "I have really liked the ease of use and great support"

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382500)

JT

Julie T.

Catering Sales Manager

> "It keeps all of our members and non-members in one place, but it's really tough to build a decent looking event invitation with..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4606707)

JG

John G.

Treasurer

> "Great company to work with and very helpful staff."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6399678)

PZ

Pamela Z.

Board President

> "rocky... no immediate user assistance...have to email and wait for a return... not convenient ."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227153)

DM

Douglas M.

Treasurer

> "Expensive, but fine overall. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6374415)

AC

Ana C.

Executive Director

> "There is limited customization after a certain point. If the field hasn't already been created then in some cases you cannot..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4255809)

PCB

Pastor Cynthia B.

President & Executive Director

> "What I like most is the essential functionality of creating member profiles, database, events and announcements."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4592480)

SB

Scott B.

Treasurer & Web/Social Media Committee

> "E-mail communications are good; however, e-mail address flagging and rectifying is AWFUL, and we strongly disagree with..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4237745)

DG

Dora G.

President

> "I like that we have most of what we need for our chapter to function, event registration, membership, and payment system."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___3724480)

DR

Dora R.

Director of Sales

> "Somtimes it gets stuck and won’t reboot"

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6037135)

FD

Forrest D.

Webmaster

> "There's an extensive knowledgebase for help and StarChapter support department is very responsive."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6039589)

DS

Donna S.

Association Executive

> "No compatible with QuickBooksLimiting email programCS often takes too long to respond and they frequently refer you back to the..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4592445)

[View Reviews](https://www.capterra.com/p/57588/StarChapter/reviews/)

## User interface

4.44 (276)

4.20 (645)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

GrowthZone

30/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Application Management
-   Attendance Tracking
-   Committee Management
-   Communication Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Forms
-   Data Import/Export
-   Discount Management
-   Dues Management
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Enrollments/Onboarding
-   Event Calendar
-   Event Management
-   Generative AI
-   Invoice Management
-   Member Communication
-   Member Database
-   Member Directory
-   Member Portal
-   Membership Renewals
-   Membership Signup
-   Member Types
-   Mobile App
-   Payment Processing
-   Promotions Management
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Search/Filter
-   Self Service Portal
-   Surveys & Feedback
-   Third-Party Integrations
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/124449/GrowthZone/#features)

StarChapter

30/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Application Management
-   Attendance Tracking
-   Committee Management
-   Communication Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Forms
-   Data Import/Export
-   Discount Management
-   Dues Management
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Enrollments/Onboarding
-   Event Calendar
-   Event Management
-   Generative AI
-   Invoice Management
-   Member Communication
-   Member Database
-   Member Directory
-   Member Portal
-   Membership Renewals
-   Membership Signup
-   Member Types
-   Mobile App
-   Payment Processing
-   Promotions Management
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Search/Filter
-   Self Service Portal
-   Surveys & Feedback
-   Third-Party Integrations
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/57588/StarChapter/#features)

### Recognition

No recognitions have been awarded to GrowthZone

No recognitions have been awarded to StarChapter

### Deployment & support

GrowthZone

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

StarChapter

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

GrowthZone

-   By GrowthZone
-   Located in United States
-   Founded in 1996

StarChapter

-   By Star Chapter
-   Located in United States
-   Founded in 2008

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