# Compare StarChapter vs Brilliant Directories 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Brilliant Directories and StarChapter based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/57588-133173/StarChapter-vs-Brilliant-Directories --- # Brilliant Directories vs StarChapter Features and Cost Comparison Last updated May 1st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Brilliant DirectoriesStarChapter2/4 selected [Brilliant Directories](https://www.capterra.com/p/133173/Brilliant-Directories/)[4.8 (803)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/) [StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.2 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/) [## Brilliant Directories](https://www.capterra.com/p/133173/Brilliant-Directories/)[4.8 (803)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/) Starting Price $1450.00one time Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.5 Customer Service 4.8 Reviews Sentiment Based on [803 reviews](#user-reviews) Positive 791 Neutral 10 Negative 2 [## StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.2 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/) Starting Price $119.00/month Value-for-Money 4.1 Functionality 3.8 Ease of Use 3.7 Customer Service 4.3 Reviews Sentiment Based on [645 reviews](#user-reviews) Positive 517 Neutral 97 Negative 31 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,065 reviews from membership management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 85%Fit High performer Feature ratings Member Database 4.9 Payment Processing 4.7 Credit Card Processing 4.8 Electronic Payments 5.0 Registration Management 5.0 78%Fit Feature ratings Member Database 3.9 Payment Processing 4.0 Credit Card Processing 3.9 Electronic Payments 3.8 Registration Management 3.9 User satisfaction User satisfaction 4.8 User reviews[803](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/) Ease of use 4.5 Functionality 4.7 Value for money 4.8 Customer support 4.8 User satisfaction 4.2 User reviews[645](https://www.capterra.com/p/57588/StarChapter/reviews/) Ease of use 3.7 Functionality 3.8 Value for money 4.1 Customer support 4.3 Price starts from Price starts from $1450Flat Rate, One Time - Free version - Free trial Price starts from $119Per User, Per Month - Free version - Free trial Best for Best for 📍 Local Directories — 🎉 Membership Clubs — 🏙️ Online Communities — 💼 Professional Networks — 🌐 Organizations — 🎗️ Non-Profits — 💻 Digital Marketers — 🏫 Educational Groups — 🎓 Alumni Networks Best for StarChapter is used by association chapters, board volunteers, chapter administrators, staff members, and chapter relations professionals. ## User reviews Pros & cons DY Dexin Y. Founder > "Users benefit from top-notch tools to analyze user behavior and optimize site performance, supported by excellent customer service and a vibrant community for idea..." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6526718) VR Verified Reviewer Consultant > "This limitation can make it a bit challenging to narrow down the exact businesses I'm looking to target for my directory. While the themes are user-friendly and ready to..." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6416164) KA Krishna A. Manager > "The platform allows you to quickly create directories from a list and even generates location-based pages automatically, saving a lot of time and effort." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6614820) NM Niko M. CEO > "The thing I'm missing the most for my use case is a real multilanguage system where the end user can select the choose language that you want." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6542920) DY Dexin Y. Founder > "Brilliant Directories also boasts effective SEO tools for improved search engine visibility and built-in systems that facilitate easy management of subscriptions and..." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6526718) SM Simba M. Director > "This is harder than my 1st day in a quantum physics class. If I was to be very nit-picky, I would say that the payment gateway options that can run natively are very..." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6410011) AU Amaete U. CEO > "The platform offers extensive customization, seamless integrations, and excellent customer support. Despite a learning curve for advanced features, the robust tools and..." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6414275) TH Tom H. Tattoo Artist > "Form management and categories could do with better tutorials (maybe I haven’t found exactly what I needed)" [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6619980) DY Dexin Y. Founder > "This all-in-one platform includes essential tools for membership control, billing, SEO, content management, and email campaigns, making it an ideal solution for..." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6526718) JV Jorge V. Owner > "I had to resolve an issue late at night, well after their closing hours, and I honestly didn’t expect a response until the next day." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6616851) DR Debbie R. Marketing Specialist > "I've considered a directory/membership website for quite some time but even though I am experienced in web design and very tech-savvy, in almost every situation there was..." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6613583) AG Al G. Owner > "The initial sign in process was an issue but I do not know how to describe it, but it required tech support to fix. And they did" [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6797656) AU Amaete U. CEO > "What I liked most about Brilliant Directories is its user-friendly interface, robust customization options, and seamless integrations for payments and automation." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6414275) SV Selinda V. Designer > "I have used many platforms and this one was confusing and frustrating to build/customize my site." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6621514) AS Arsen S. CEO > "The drag-and-drop features and customizable templates allow for a seamless design process without requiring advanced technical skills." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6414469) Tristan D. Founder > "Some of the options and navigation seems quite opaque." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6423753) LS Lakshmish S. Editor in chief > "This excellent tool is the key to bringing to life a project I've been building for years-helping professionals and businesses in my city connect, grow their presence,..." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6574566) AN Anthony N. Co-Founder > "UI is apparently outdated, like we're back in Y2K." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6526457) HS Herman S. CEO > "My plan has been to create a free public directory and then monetize it through advertising and donations, and the tool has supported all of this easily." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6794403) VR Verified Reviewer Founder > "I will update if I find something that doesn't fit my needs." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6627906) KA Krishna A. Manager > "It’s user-friendly, customizable, and packed with tools like SEO, payment processing, and membership management, making it easy to launch and manage your directory site" [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6614820) VR Verified Reviewer Project manager > "The GUI seems outdated" [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6551845) RM Rodney M. Founder > "I especially appreciate the integrated email marketing features, which should let me communicate with my members and subscribers without relying on third-party tools. " [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6790191) Jorge Enrique G. Founder > "However, I have also had problems with them and mainly with translation." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6426060) MT Martin T. CEO and Coach > "The ability to link detailed statistics with Google Analytics offers deep insights into the directory’s performance." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6416734) DC Daphyne C. CEO > "That I cant buy 100 more at this time." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6617101) Danny T. CEO > "It has the majority of important functionality integrated, which allowed us to choose it over using some of the other applications in which we had to invest more..." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6526537) EM Elvis M. Head of IT > "At some points, we got stuck due to platform limitations and were forced to rely on Brilliant Directory partners, although we have an in-house development team." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___4266909) LC Leon C. Founder > "I like the fact that Brilliant Directories has about every feature I could ever need in creating and running a directory site, and that I don't have to worry about my own..." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6435997) NH Nigel H. CEO > "I've had numerous bad experiences with WordPress and would rather spend my time making money than messing around with tricky software." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___3617774) MT Martin T. CEO and Coach > "The platform also excels in areas such as SEO optimization, payment processing, and member management." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6416734) NH Nigel H. CEO > "It's not cheap, but it could be worse." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___3617774) EJL Ernie J L. Owner > "This mix of simplicity, effective tools, and great support makes Brilliant Directories a top choice for me wanting to improve my business online presence." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6586388) Ken S. Owner > "No help in selecting or determining what to charge for service." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___3118858) WL Wayne L. CEO > "I liked that they had a feature allowing us to reach out to potential leads to claim their listings and have them added to our website." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6626496) JJ Justin J. Director > "The drawback I have found, is that there are so many options - they are not always found in the most intuative locations." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___2736772) VR Verified Reviewer Consultant > "These themes are industry-specific and come with default layouts and filters that are highly relevant to the businesses I'm targeting." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6416164) AK Artur K. CEO > "Connecting people and services in a time where business are dying due to the circumstance were in (Covid)." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___2595651) LS Lakshmish S. Editor in chief > "Additionally, its comprehensive features and built-in revenue generation tools provide significant value, helping users effectively grow their businesses." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6574566) DM Dan M. Manager > "I would rather pay BD the support fees than people who run away because they are not fully committed to the product - just there to capitilize on something great" [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___2515427) RM Rodney M. Founder > "Community-building features and strong SEO tools further enhance its value which I hope will help me attract users and engage members effectively." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6790191) JD Jeremy D. Consultant > "I feel the system is harder than necessary to customize." [See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___2533791) [View Reviews](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/) SJ Susan J. Graphics and Admin > "It makes managing events, dealing with registration and tracking attendance a breeze." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6837105) BM Brandon M. Vice President > "We have not had some of the functionality that other competitors provide; batch membership dues processing/payment, integration with..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6393009) BM Brandon M. Vice President > "It is a great BASIC service for organizations that do not need more than basic functionality and features and do not have a web..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6393009) RL Randall L. Treasurer and Electronic Communications Chair > "The amounts deposited to my bank do not match what star chapter reports to me." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6838870) Jacoby G. Chapter President > "StarChapter also allows us to setup email templates that are automatically sent to new or lapsed members which eliminates the need..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6047310) RL Randall L. Treasurer and Electronic Communications Chair > "It does some things well but costs way too much for the service and does not continue developing and fixing issues." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6838870) ST Scott T. Project Manager > "Quick response on tickets, core functions work well, and the summary site dashboard" [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6809046) TC Tetyana C. Treasurer > "There are very limited options, payment processing is expensive, reporting is static, and it can't be modified a lot." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6409835) TB TIMOTHY B. Partner > "Event setup, management, and rsvp tracking are all pretty seamless." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6399700) BE Betty E. Administrator > "When putting in descriptions and the body of the email there are too many codes that get put into the format. " [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382572) MO Michele O. President > "The learning curve aside, StarChapter proves valuable in allowing us to promote our programs through one system. Although there's..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060214) JA Juliana A. Executive Director > "You have to submit a ticket and wait 24 hours for someone to contact you to tell you they don't understand your ticket or to give..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067) LH Lindie H. COO > "It does take support 2-3 days to reply to a non-urgent request but they have always been very helpful once they respond or we have a..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779257) RH Robin H. Executive Director > "Making changes to the website can be more complex than necessary and support is slow." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786101) TC Tetyana C. Treasurer > "There are a lot of support materials and videos, and the knowledge is intuitive and can be learned and applied easily." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6409835) AW Andrea W. Treasurer > "The captcha function for registration is buggy - if registering from inside my corporate VPN, it gets into a loop and I "fail" every..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6053517) BC Becky C. Executive Director > "It has been the best program I have used and I have worked with three different programs over the last few years as I manage..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6374210) SJ Susan J. Graphics and Admin > "Changes can be frustrating without knowledge of coding." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6837105) BK Brock K. State President > "Also being able to see how many visitors and page clicks we have has been cool as well." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6780279) JG Joel G. Territory Sales Manager > "I'm a volunteer on a local chapter, I don't have time to sit at my computer waiting for a call back. " [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382147) SL Sheila L. President > "We like the fact that automated membership tasks help save the treasurer time." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786922) DW Dan W. Executive Director > "Even as a neophyte, there are aspects of the site that I have suggested be improved, yet no action is taken." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6757899) DS DAVID S. Chef > "The knowledge of the support staff is always great. When we set up meetings with them their communication is thorough as well as..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6811313) AW Andrea W. Treasurer > "Use of starchapter's payment processor is required, and quite costly if your organization does not regularly collect funds through..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6053517) JA Juliana A. Executive Director > "sensitive content hidden\] did a nice job onboarding me to StarChapter, but then I was left to the 24 hour response tickets." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067) JG Jan G. Garden Club > "Occasionally we had trouble understanding instructions given in Knowledge Base." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6778425) JG Jan G. Garden Club > "Problems have been worked out and now receive complements on how easy the site is to navigate." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6778425) LM Leigh M. Deputy Executive Director > "So if there is a pressing question or issue you need addressed, know it isn't going to be resolved that day." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6399618) KC Karen C. Vice President > "I also love the ease of board transition and how it will update the website automatically." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6795122) BP Bill P. President > "The platform is rather clunky and dated and does not make for an easy management for volunteers who manage the site as well as the..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4942039) FD Forrest D. Webmaster > "We went with StarChapter because it integrates website, membership management and email into one system." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6039589) Jacoby G. Chapter President > "Some of the functions and website design aren't as intuitive as we would have liked and has required additional training for the..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6047310) MW Michael W. Board Member > "The website is very professional and helps get members engaged." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382155) JA Juliana A. Executive Director > "The biggest con is that there is no immediate help available." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067) KC Karen C. Vice President > "The membership maintenance is my favorite part. " [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6795122) PS Peter S. President > "Not easy for a non-technical person to master all the features, and we had to jump\[p way up in member capacity/pricing when we..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4949191) MM Melody M. VP of Business Development > "Excellent, it is easy to navigate, make changes and updates in which allows our Chapter to keep our members and those associated..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6059996) DV David V. Project Engineer > "Creating and managing pages can be difficult and the content customization seems to crash frequently." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6236365) Stephanie J. System Administrator > "It has significantly improved our chapter's efficiency in managing memberships, events, and communications." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6035679) CM Connie M. Chapter administrator > "It’s very cumbersome and I don’t feel it’s user-friendly at all." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382193) EA Emely A. Chapter Administrator > "The customer service truly stands out." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786104) SL Sheila L. President > "The back end is not at all intuitive." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786922) KA Kelley A. Chief Operating Officer > "StarChapter is inexpensive, and you get what you pay for." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786366) TS Tom S. President > "We'd love to have a student member category so students can sign up at a student rate, and right now we can't do that." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227208) AB Anne B. Administrative Assistant > "I can do a lot on my own and it is so easy to reach out for help." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779641) AW Andrea W. Treasurer > "The site is difficult to customize, not allowing for an easy method of previewing changes." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6053517) Jacoby G. Chapter President > "Starchapter has saved our organization a lot of money by reducing the subscriptions we had into one program." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6047310) TS Tammy S. President > "The cost for our small non-profit just went up in 2024 and we are not happy about that because there wasn't any added features..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227635) KS Kish S. System Project Director > "This website design company is awesome." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779394) JA Juliana A. Executive Director > "Then, the actual issue never gets solved." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067) DV David V. Project Engineer > "StarChapter makes it easy to schedule events and email reminders about the events." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6236365) RH Roxane H. Executive Director > "The newsletter is adequate by not fantastic and I wish there was a way to email beyond our members/non members list occasionally." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6234253) Ashley N. S. Senior Marketing Manager > "I appreciate the services offered, but what really stands out to me with StarChapter is the outstanding customer service. If I have..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6046889) MO Michele O. President > "Making changes is extremely difficult and there aren't any design/template options." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060214) JS Jessica S. Membership Director > "The member roster and event management are useful for our Chapter." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060233) JS Jon S. Director of Corporate Insurance > "They were so late in approving our account that we had to forgo the online collection in our November 2022 luncheon and dip into..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4255398) DK Debbie K. Committee MemberPast President > "It works well for small organizations with a small staff." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6065557) JS Jon S. Director of Corporate Insurance > "Little follow-up, unclear directions, reliance on written tutorials rather than a live body to help us through the process, email..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4255398) CM Candice M. Association Executive > "Entering meeting details is a breeze and downloading related reports." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6239247) AM Angie M. President Elect > "There is no way to send a link that you get from a separate company. " [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227099) TH Tim H. President > "I have really liked the ease of use and great support" [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382500) SM Shelli M. President > "Unfortunately it takes a lot of time to make changes to the website; processing orders into QB; overall, just too cumbersome and..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4606493) JG John G. Treasurer > "Great company to work with and very helpful staff." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6399678) DS Denice S. Administrative Assistant > "A lot of my members have problems making credit card payments." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6105067) DM Douglas M. Treasurer > "Expensive, but fine overall. " [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6374415) MO Michele O. President > "Additionally making editing pages is extremely slow and time consuming." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060214) PCB Pastor Cynthia B. President & Executive Director > "What I like most is the essential functionality of creating member profiles, database, events and announcements." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4592480) CS Christine S. Owner > "The KnowledgeBase has been of little value and tech support is only available via email." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4921629) DG Dora G. President > "I like that we have most of what we need for our chapter to function, event registration, membership, and payment system." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___3724480) JT Julie T. Catering Sales Manager > "It keeps all of our members and non-members in one place, but it's really tough to build a decent looking event invitation with..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4606707) FD Forrest D. Webmaster > "There's an extensive knowledgebase for help and StarChapter support department is very responsive." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6039589) PZ Pamela Z. Board President > "rocky... no immediate user assistance...have to email and wait for a return... not convenient ." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227153) VR Verified Reviewer Media and Communications Chair > "The platform has good features and customizability." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060295) AC Ana C. Executive Director > "There is limited customization after a certain point. If the field hasn't already been created then in some cases you cannot..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4255809) RH Roxane H. Executive Director > "The customer service usually responds with help in a day or two." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6234253) SB Scott B. Treasurer & Web/Social Media Committee > "E-mail communications are good; however, e-mail address flagging and rectifying is AWFUL, and we strongly disagree with..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4237745) LL Lorraine L. President, SMPS SeLA > "It is a cumbersome platform. But I do like having access to our historical data, as our board/admins change each year." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4593733) DR Dora R. Director of Sales > "Somtimes it gets stuck and won’t reboot" [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6037135) RJ Rich J. Administrator > "The website generally looks good and membership management is fairly seamless." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6053476) DS Donna S. Association Executive > "No compatible with QuickBooksLimiting email programCS often takes too long to respond and they frequently refer you back to the..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4592445) [View Reviews](https://www.capterra.com/p/57588/StarChapter/reviews/) ## User interface 4.77 (803) 4.20 (645) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Brilliant Directories Top features 36/43 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Application Management - Attendance Tracking - Committee Management - Communication Management - Credit Card Processing - Customizable Branding - Customizable Forms - Data Import/Export - Discount Management - Dues Management - Electronic Payments - Email Marketing - Email Templates - Enrollments/Onboarding - Event Calendar - Event Management - Generative AI - Invoice Management - Member Communication - Member Database - Member Directory - Member Portal - Membership Renewals - Membership Signup - Member Types - Mobile App - Payment Processing - Promotions Management - Recurring/Subscription Billing - Registration Management - Reminders - Reporting & Statistics - Resource Scheduling - Search/Filter - Self Service Portal - Surveys & Feedback - Third-Party Integrations - Wait List Management - Website Management [See all features](https://www.capterra.com/p/133173/Brilliant-Directories/#features) StarChapter 30/43 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Application Management - Attendance Tracking - Committee Management - Communication Management - Credit Card Processing - Customizable Branding - Customizable Forms - Data Import/Export - Discount Management - Dues Management - Electronic Payments - Email Marketing - Email Templates - Enrollments/Onboarding - Event Calendar - Event Management - Generative AI - Invoice Management - Member Communication - Member Database - Member Directory - Member Portal - Membership Renewals - Membership Signup - Member Types - Mobile App - Payment Processing - Promotions Management - Recurring/Subscription Billing - Registration Management - Reminders - Reporting & Statistics - Resource Scheduling - Search/Filter - Self Service Portal - Surveys & Feedback - Third-Party Integrations - Wait List Management - Website Management [See all features](https://www.capterra.com/p/57588/StarChapter/#features) ### Recognition Brilliant Directories is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value Membership ManagementSoftware (2026)  Best Value Membership ManagementSoftware (2025)  Best Value Membership ManagementSoftware (2022)  StarChapter is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Brilliant Directories Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos StarChapter Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Brilliant Directories - By Brilliant Directories - Located in United States - Founded in 2008 StarChapter - By Star Chapter - Located in United States - Founded in 2008 ## Popular Comparisons [Brilliant Directories](https://www.capterra.com/p/133173/Brilliant-Directories/)[4.77 (803)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/) $1450one time Price $29/month 4.7 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/133173-153140/Brilliant-Directories-vs-Connecteam) [StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.20 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/) vs [GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)[4.44 (277)](https://www.capterra.com/p/124449/GrowthZone/reviews/) $119/month Price Contact vendor for pricing 3.8 Features 4.3 3.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/57588-124449/StarChapter-vs-GrowthZone) [Brilliant Directories](https://www.capterra.com/p/133173/Brilliant-Directories/)[4.77 (803)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/) vs [ToucanTech](https://www.capterra.com/p/140805/ToucanTech/)[4.90 (151)](https://www.capterra.com/p/140805/ToucanTech/reviews/) $1450one time Price $8000/year 4.7 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/133173-140805/Brilliant-Directories-vs-ToucanTech) [StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.20 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/) vs [Novi AMS](https://www.capterra.com/p/188714/Novi-AMS/)[4.89 (122)](https://www.capterra.com/p/188714/Novi-AMS/reviews/) $119/month Price $829/month 3.8 Features 4.7 3.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/57588-188714/StarChapter-vs-Novi-AMS) [Brilliant Directories](https://www.capterra.com/p/133173/Brilliant-Directories/)[4.77 (803)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/) vs [Almabase](https://www.capterra.com/p/133653/Almabase/)[4.69 (144)](https://www.capterra.com/p/133653/Almabase/reviews/) $1450one time Price Contact vendor for pricing 4.7 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/133173-133653/Brilliant-Directories-vs-Almabase) [StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.20 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/) vs [YourMembership](https://www.capterra.com/p/76329/YourMembership/)[3.84 (174)](https://www.capterra.com/p/76329/YourMembership/reviews/) $119/month Price $3990/year 3.8 Features 3.7 3.7 Ease of Use 3.7 [View full comparison](https://www.capterra.com/compare/57588-76329/StarChapter-vs-YourMembership) [Brilliant Directories](https://www.capterra.com/p/133173/Brilliant-Directories/)[4.77 (803)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/) vs [Glue Up](https://www.capterra.com/p/134209/Glue-Up/)[4.49 (193)](https://www.capterra.com/p/134209/Glue-Up/reviews/) $1450one time Price Contact vendor for pricing 4.7 Features 4.3 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/133173-134209/Brilliant-Directories-vs-Glue-Up) [StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.20 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/) vs [Glue Up](https://www.capterra.com/p/134209/Glue-Up/)[4.49 (193)](https://www.capterra.com/p/134209/Glue-Up/reviews/) $119/month Price Contact vendor for pricing 3.8 Features 4.3 3.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/57588-134209/StarChapter-vs-Glue-Up) [Brilliant Directories](https://www.capterra.com/p/133173/Brilliant-Directories/)[4.77 (803)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/) vs [Vaave](https://www.capterra.com/p/142144/Vaave/)[4.79 (405)](https://www.capterra.com/p/142144/Vaave/reviews/) $1450one time Price Contact vendor for pricing 4.7 Features 4.7 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/133173-142144/Brilliant-Directories-vs-Vaave) [StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.20 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/) vs [MemberLeap](https://www.capterra.com/p/47310/MemberLeap/)[4.81 (107)](https://www.capterra.com/p/47310/MemberLeap/reviews/) $119/month Price $330/month 3.8 Features 4.6 3.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/47310-57588/MemberLeap-vs-StarChapter) [Brilliant Directories](https://www.capterra.com/p/133173/Brilliant-Directories/)[4.77 (803)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/) vs [Daxko Operations](https://www.capterra.com/p/268006/Daxko-Operations/)[4.51 (180)](https://www.capterra.com/p/268006/Daxko-Operations/reviews/) $1450one time Price Contact vendor for pricing 4.7 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/133173-268006/Brilliant-Directories-vs-Daxko-Operations) [StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.20 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/) vs [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)[4.31 (469)](https://www.capterra.com/p/133851/MemberClicks/reviews/) $119/month Price $3500/year 3.8 Features 4.1 3.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/57588-133851/StarChapter-vs-MemberClicks)