# Compare StarChapter vs MemberClicks 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare MemberClicks and StarChapter based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/57588-133851/StarChapter-vs-MemberClicks

---

# MemberClicks vs StarChapter Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MemberClicksStarChapter2/4 selected

[MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)[4.3 (469)](https://www.capterra.com/p/133851/MemberClicks/reviews/)

[StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.2 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/)

[## MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)[4.3 (469)](https://www.capterra.com/p/133851/MemberClicks/reviews/)

Starting Price

$3500.00/year

Value-for-Money

4.3

Functionality

4.1

Ease of Use

4

Customer Service

4.6

Reviews Sentiment

Based on [469 reviews](#user-reviews)

Positive

415

Neutral

31

Negative

23

[## StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.2 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/)

Starting Price

$113.00/month

Value-for-Money

4.1

Functionality

3.8

Ease of Use

3.7

Customer Service

4.3

Reviews Sentiment

Based on [645 reviews](#user-reviews)

Positive

517

Neutral

97

Negative

31

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,973 reviews from membership management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

High performer

Feature ratings

Member Database

4.4

Payment Processing

4.0

Credit Card Processing

4.8

Electronic Payments

4.2

Registration Management

4.1

78%Fit

Feature ratings

Member Database

3.9

Payment Processing

4.0

Credit Card Processing

3.9

Electronic Payments

3.8

Registration Management

3.9

User satisfaction

User satisfaction

4.3

User reviews[469](https://www.capterra.com/p/133851/MemberClicks/reviews/)

Ease of use

4.0

Functionality

4.1

Value for money

4.3

Customer support

4.6

User satisfaction

4.2

User reviews[645](https://www.capterra.com/p/57588/StarChapter/reviews/)

Ease of use

3.7

Functionality

3.8

Value for money

4.1

Customer support

4.3

Price starts from

Price starts from

$3500Flat Rate, Per Year

-   Free version
-   Free trial

Price starts from

$113Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Growing, midsized and mid-large associations and chambers of commerce with a staff size ranging from 2 to 30, and AMCs use MemberClicks to engage members, grow revenue and save time with automation.

Best for

StarChapter is used by association chapters, board volunteers, chapter administrators, staff members, and chapter relations professionals.

## User reviews

Pros & cons

HN

Hester N.

President and CEO

> "Additionally, it features a dedicated microsite for conferences with advanced editing options, and it allows us to track educational..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___7045292)

AP

Anna P.

Membership and Meetings Manager

> "Our organization's experience has been frustrating in that we have received slow responses for questions, and there is not a lot of..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6594606)

TM

Terry M.

Executive Director

> "The integrated database, invoicing, forms, email marketing, website, and communications features mean that you won't have to learn how to..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6196196)

AP

Anna P.

Membership and Meetings Manager

> "Article management: The process of updating various web pages in the backend of MemberClicks is difficult."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6594606)

MR

Melinda R.

National Secretary

> "I also really appreciate the forms sections and the variety of registration forms that I have created makes my life much easier! "

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6340436)

PC

Pam C.

Director of Finance and Corporate Relations

> "i am old school....give me a cookbook manual on how to use this system and trouble shoot....this readying and searching topics is for the..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6351758)

MP

Mark P.

Director of Membership Development and Strategic Partnerships

> "We have looked at other options in this space and MemberClicks continues to be the best membership management solution for the money."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6339741)

MM

Mel M.

Membership Coordinator

> "Also, there is no integration with Zapier, which is extremely unfortunate as it's listed on the features for Memberclicks."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6721982)

TB

Tricia B.

Program Director

> "It puts needed membership data at my fingertips."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6347403)

RM

Robin M.

Outreach Director and Trainer

> "In the future I will avoid any and all software products owned by Personify because of their heavy handed, high penalty policies that seem..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#SoftwareAdvice___6321832)

PC

Pam C.

Director of Finance and Corporate Relations

> "I enjoy the fact that i can now speak with help and not correspond soley through chat."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6351758)

MM

Mel M.

Membership Coordinator

> "We were told it integrates with HigherLogic, and while that's technically true, the process is clunky and not visually appealing."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6721982)

PC

Pam C.

Director of Finance and Corporate Relations

> "it interfaces with financial programs fairly easily. "

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6351758)

AP

Anna P.

Membership and Meetings Manager

> "About a year ago, our team met with a MemberClicks representative who began the meeting by telling us we selected the wrong topic to..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6594606)

CA

Carrie A.

Executive Director

> "It helped us transition from what was mostly paper and heavy administrative to an electronic process for events and membership."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___4943576)

Dr. Steve S.

Board Secretary

> "They were unhelpful in resolving this matter even though they violated the terms of their contract with a 20% fee increase in 2023."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6427614)

VR

Verified Reviewer

CEO

> "MemberClicks offers great solutions and is easily customizable."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#GetApp___4839477)

AP

Anna P.

Membership and Meetings Manager

> "There are so many limitations since this database is not very interconnected or object-based."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6594606)

Stephanie J.

System Administrator

> "It's useful for keeping tabs on a variety of information that can be used by many other divisions, not just membership."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___4669675)

VR

Verified Reviewer

Student Employment

> "Because I mainly dealt with the behind-the-scenes of our site, my overall experience was not good."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6870039)

TM

Terry M.

Executive Director

> "MemberClicks is a system that is easy to use and has a lot of features."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6196196)

VR

Verified Reviewer

Student Employment

> "It was not user-friendly and we had trouble getting help from our representative."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6870039)

LM

Lloyd M.

Operations Manager

> "Integrated software platform includes great features like creating your own website, managing contacts and automated email publications,..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2967747)

RM

Robin M.

Outreach Director and Trainer

> "I tried for three days to get someone, ANYONE, to help me talk to an actual person."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#SoftwareAdvice___6321832)

HH

Harlon H.

Executive Director

> "The thing I like most about software is making the membership renewal process easy for our members."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3763543)

AP

Anna P.

Membership and Meetings Manager

> "All of this makes me feel like our staff is more of an inconvenience than a customer."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6594606)

SB

Sarah B.

Program Manager

> "It functions smoothly and does what I need it to do, which is manage members, payments and tracking sponsorship."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3199441)

DE

David E.

Group Facilitator

> "It was anything but, and I abandoned the process because it was painstaking and the improvements that I'd been begging them to make for..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6081575)

EW

Elizabeth W.

Executive Director

> "Wonderful product for small company upon purchase - and for several years worked great! "

[See full review](https://www.capterra.com/p/133851/MemberClicks/#SoftwareAdvice___6008701)

JA

Joy A.

Executive Director

> "Customer service was top-notch until the company was bought out or merged with another. Since the change, response time has increased,..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3729347)

PM

Paul M.

Dir. of Operations

> "In spite of its faults, we have found MemberClicks very valuable for reminding and billing Member dues as well as Conference..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3227909)

CA

Carrie A.

Executive Director

> "The staff are always apologetic indicating changes are coming, but those improvements havent been experienced anytime in the past year. "

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___4943576)

JM

Jennifer M.

consultant

> "It has a very easy to use web page builder with drag and drop features."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3603742)

JM

Jennifer M.

consultant

> "It had many website limitations due to the drag and drop feature to build web pages. "

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3603742)

LW

Linda W.

Executive Director

> "My experience has been very positive - from being able to contact customer support and resolve issues very quickly to the intuitive nature..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3434996)

LW

Linda W.

Executive Director

> "There is a bug in the section of the platform that records CE completion for a large group of conference attendees (the record loses all..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3434996)

KG

Katharine G.

VP, Education & Communications

> "The invoicing is super easy and the fact that it interfaces with our CC processor makes the event function work exceptionally well."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2960606)

KH

Kristen H.

Accounting Specialist

> "The internet version is too flat, its hard to identify the next steps in a process."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3443992)

SM

Sarah M.

Executive Director

> "MemberClicks has many customizable features to fit a broad range of association needs."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3225326)

MP

Mary P.

Program Coordinator

> "the LMS only accepts 5 characters, which ends up being an issue."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3793233)

TB

Tammy B.

President

> "Being able to access member records, event information and other important data allows me to be more responsive to calls and emails..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2453596)

CW

Carol W.

CEO

> "They continually changed their name and we got tired of it."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3444540)

RB

Rhea B.

Events and Membership Manager

> "We also use memberclicks as our event registration system and the connected attributes are great with pre populated info carrying over..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2446037)

NN

Nicole N.

Database Manager

> "Lately we have noticed that the response time from the support team has slowed and sometime I won't get answers on things for weeks."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3427583)

TC

Tom C.

Director of Training and Member Services

> "We have streamlined the membership renewal process and accepting membership payments."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3199745)

NE

Nicole E.

Director

> "Building them is not intuitive and the UI is a bit clunky from the end user perspective."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3225942)

CG

Camille G.

Executive Assistant to CEO

> "What I like most is the ease of managing my committees, sending them emails, tracking meetings/minutes/agendas/attendance."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2446955)

JP

Jessica P.

Executive director

> "I feel like updates are not always communicated, a new features can be difficult to use without a heads up on how to use them."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3206613)

AE

Ashlyn E.

Membership & Events Coordinator

> "The customizable forms and automation are extremely useful."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3199418)

SM

Sarah M.

Executive Director

> "Also we are having issues with the password reset feature."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3225326)

KH

Kristen H.

Accounting Specialist

> "The data base version is easy to navigate"

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3443992)

SB

Sarah B.

Program Manager

> "They are slow to make improvements and fix issues if you're the only client with the issue."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3199441)

CK

Craig K.

Webmaster

> "Implementation of additional modules (job board, new platform, ), new features, and tools to increase revenue for our non-profit."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2453541)

MW

Michael W.

Treasurer

> "Written by programmers and the sequencing doesn't make sense to the average user. "

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3420976)

SG

Shirley G.

Board Relations Coordinator

> "The response time is phenomenal and they help me with the information they share . "

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3206705)

CS

Christine S.

Program Director

> "Some of the functionality is not applicable to our particular use. "

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3435912)

AE

Ashlyn E.

Membership & Events Coordinator

> "I also really love the dashboard - it gives a great overview of the organization/membership."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3199418)

AE

Ashlyn E.

Membership & Events Coordinator

> "The interface is not very user-friendly. While I do not have a problem with it, less tech savvy folks can have difficulties navigating the..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3199418)

Jackie R.

Executive Director

> "MemberClicks has enabled us to provide a more useful website. "

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2881205)

CT

Carol T.

Director of Operations

> "We are unable to have fields where we want them. "

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3225852)

CT

Carol T.

Director of Operations

> "We are very thankful for your Help Team. Although, we do see a longer time in replying back to our questions lately. "

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3225852)

HB

Heidi B.

Marketing & Communications Coordinator

> "Through Atlas, we have limited website design access, and the mobile version of our website is abysmal."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2432606)

AA

Abby A.

Executive Director

> "Once you learn it, it can be super helpful and streamlined for your organization."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3427538)

AS

Araceli S.

Membership & Office Coordinator

> "There are features missing, mostly in communication. "

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3436745)

DM

Donna M.

Dir. of Operations

> "It's very comprehensive and integrates will with the website"

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2960605)

SG

Shirley G.

Board Relations Coordinator

> "What else is coming in the future other than a hike in price for an already expensive system? "

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3206705)

CK

Craig K.

Webmaster

> "Member management has become smoother, we're realizing about 25% increase in membership and 15% increase in sponsorships for events."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2453541)

YG

Yoliet G.

Administrative Assistant

> "The possibility of the members of creating more than one account, I know its difficult to solve because you can use more than one email..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2451274)

TB

Tammy B.

President

> "In this day and time with people expecting answers the moment the hit the 'send' button on an email, MemberClicks is a great tool to have..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2453596)

CS

Cecilia S.

CEO

> "The formatting of messages and e-newsletters has never been very easy and there's not a lot of options -- at least with the basic $300 per..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2437088)

JC

Jennifer C.

Manager of Membership Services

> "The help desk is staffed by some of the best folks who are able to connect one-on-one with the user, who by the time calls the helpdesk..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2436664)

LH

Laurie H.

Executive Director

> "For the past few months, I have not been able to connect with tech support."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#SoftwareAdvice___3428260)

NT

Nancy T.

Board Member, Memberships & Communications

> "It is not uncommon for integrated solutions to be clumsy and have weak components - which is NOT the case with MemberClicks. Plus the..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2447134)

JM

Jerry M.

Offender ID Technology Coordinator

> "Doesn't allow members to do mass emails to the membership database."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2450029)

Jackie R.

Executive Director

> "The product is very user-friendly and customizable to my needs. "

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2881205)

MW

Michael W.

Treasurer

> "To be blunt, customer service sucks now. If I'm."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3420976)

JN

John N.

Executive Director

> "Everything from the knowledgeable sales professionals, the ease of implementation, training , ease of use, technical support and pricing,..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2446104)

RH

Ron H.

Operations Manager

> "Graphic design elements are not as exacting I would like and sometimes frustrating to work with."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2459825)

DL

Debbie L.

Finance Manager

> "There are a ton of reports plus you can make your own queries. If you have a quick question the Chat is an easy way to get help."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2437449)

TB

Tammy B.

President

> "The issues that I have are mainly due to my own lack of seeking additional training to use all of the features."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2453596)

[View Reviews](https://www.capterra.com/p/133851/MemberClicks/reviews/)

SJ

Susan J.

Graphics and Admin

> "It makes managing events, dealing with registration and tracking attendance a breeze."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6837105)

BM

Brandon M.

Vice President

> "We have not had some of the functionality that other competitors provide; batch membership dues processing/payment, integration..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6393009)

ST

Scott T.

Project Manager

> "Quick response on tickets, core functions work well, and the summary site dashboard"

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6809046)

JA

Juliana A.

Executive Director

> "You have to submit a ticket and wait 24 hours for someone to contact you to tell you they don't understand your ticket or to give..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067)

LH

Lindie H.

COO

> "It does take support 2-3 days to reply to a non-urgent request but they have always been very helpful once they respond or we have..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779257)

RL

Randall L.

Treasurer and Electronic Communications Chair

> "The amounts deposited to my bank do not match what star chapter reports to me."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6838870)

BM

Brandon M.

Vice President

> "It is a great BASIC service for organizations that do not need more than basic functionality and features and do not have a web..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6393009)

RL

Randall L.

Treasurer and Electronic Communications Chair

> "It does some things well but costs way too much for the service and does not continue developing and fixing issues."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6838870)

BK

Brock K.

State President

> "Also being able to see how many visitors and page clicks we have has been cool as well."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6780279)

TC

Tetyana C.

Treasurer

> "There are very limited options, payment processing is expensive, reporting is static, and it can't be modified a lot."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6409835)

SL

Sheila L.

President

> "We like the fact that automated membership tasks help save the treasurer time."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786922)

BE

Betty E.

Administrator

> "When putting in descriptions and the body of the email there are too many codes that get put into the format. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382572)

Jacoby G.

Chapter President

> "StarChapter also allows us to setup email templates that are automatically sent to new or lapsed members which eliminates the need..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6047310)

RH

Robin H.

Executive Director

> "Making changes to the website can be more complex than necessary and support is slow."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786101)

DS

DAVID S.

Chef

> "The knowledge of the support staff is always great. When we set up meetings with them their communication is thorough as well as..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6811313)

DV

David V.

Project Engineer

> "Creating and managing pages can be difficult and the content customization seems to crash frequently."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6236365)

TB

TIMOTHY B.

Partner

> "Event setup, management, and rsvp tracking are all pretty seamless."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6399700)

RH

Roxane H.

Executive Director

> "The newsletter is adequate by not fantastic and I wish there was a way to email beyond our members/non members list occasionally."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6234253)

MO

Michele O.

President

> "The learning curve aside, StarChapter proves valuable in allowing us to promote our programs through one system. Although there's..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060214)

JG

Jan G.

Garden Club

> "Occasionally we had trouble understanding instructions given in Knowledge Base."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6778425)

TC

Tetyana C.

Treasurer

> "There are a lot of support materials and videos, and the knowledge is intuitive and can be learned and applied easily."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6409835)

JA

Juliana A.

Executive Director

> "The biggest con is that there is no immediate help available."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067)

JA

Juliana A.

Executive Director

> "sensitive content hidden\] did a nice job onboarding me to StarChapter, but then I was left to the 24 hour response tickets."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067)

AW

Andrea W.

Treasurer

> "The captcha function for registration is buggy - if registering from inside my corporate VPN, it gets into a loop and I "fail"..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6053517)

JG

Jan G.

Garden Club

> "Problems have been worked out and now receive complements on how easy the site is to navigate."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6778425)

SJ

Susan J.

Graphics and Admin

> "Changes can be frustrating without knowledge of coding."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6837105)

KC

Karen C.

Vice President

> "I also love the ease of board transition and how it will update the website automatically."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6795122)

JG

Joel G.

Territory Sales Manager

> "I'm a volunteer on a local chapter, I don't have time to sit at my computer waiting for a call back. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382147)

BC

Becky C.

Executive Director

> "It has been the best program I have used and I have worked with three different programs over the last few years as I manage..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6374210)

SL

Sheila L.

President

> "The back end is not at all intuitive."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786922)

DV

David V.

Project Engineer

> "StarChapter makes it easy to schedule events and email reminders about the events."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6236365)

DW

Dan W.

Executive Director

> "Even as a neophyte, there are aspects of the site that I have suggested be improved, yet no action is taken."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6757899)

KC

Karen C.

Vice President

> "The membership maintenance is my favorite part. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6795122)

JA

Juliana A.

Executive Director

> "Then, the actual issue never gets solved."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067)

EA

Emely A.

Chapter Administrator

> "The customer service truly stands out."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786104)

AW

Andrea W.

Treasurer

> "Use of starchapter's payment processor is required, and quite costly if your organization does not regularly collect funds through..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6053517)

CM

Candice M.

Association Executive

> "Entering meeting details is a breeze and downloading related reports."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6239247)

LM

Leigh M.

Deputy Executive Director

> "So if there is a pressing question or issue you need addressed, know it isn't going to be resolved that day."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6399618)

KA

Kelley A.

Chief Operating Officer

> "StarChapter is inexpensive, and you get what you pay for."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786366)

BP

Bill P.

President

> "The platform is rather clunky and dated and does not make for an easy management for volunteers who manage the site as well as the..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4942039)

AB

Anne B.

Administrative Assistant

> "I can do a lot on my own and it is so easy to reach out for help."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779641)

Jacoby G.

Chapter President

> "Some of the functions and website design aren't as intuitive as we would have liked and has required additional training for the..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6047310)

KS

Kish S.

System Project Director

> "This website design company is awesome."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779394)

PS

Peter S.

President

> "Not easy for a non-technical person to master all the features, and we had to jump\[p way up in member capacity/pricing when we..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4949191)

FD

Forrest D.

Webmaster

> "We went with StarChapter because it integrates website, membership management and email into one system."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6039589)

CM

Connie M.

Chapter administrator

> "It’s very cumbersome and I don’t feel it’s user-friendly at all."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382193)

RH

Roxane H.

Executive Director

> "The customer service usually responds with help in a day or two."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6234253)

TS

Tom S.

President

> "We'd love to have a student member category so students can sign up at a student rate, and right now we can't do that."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227208)

MW

Michael W.

Board Member

> "The website is very professional and helps get members engaged."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382155)

AW

Andrea W.

Treasurer

> "The site is difficult to customize, not allowing for an easy method of previewing changes."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6053517)

MM

Melody M.

VP of Business Development

> "Excellent, it is easy to navigate, make changes and updates in which allows our Chapter to keep our members and those associated..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6059996)

TS

Tammy S.

President

> "The cost for our small non-profit just went up in 2024 and we are not happy about that because there wasn't any added features..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227635)

RH

Roxane H.

Executive Director

> "The staff was very helpful migrating our old website to StarChapter."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6234253)

MO

Michele O.

President

> "Making changes is extremely difficult and there aren't any design/template options."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060214)

CM

Candice M.

Association Executive

> "StarChapter is an easy and effective event management system. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6239247)

JS

Jon S.

Director of Corporate Insurance

> "They were so late in approving our account that we had to forgo the online collection in our November 2022 luncheon and dip into..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4255398)

Stephanie J.

System Administrator

> "It has significantly improved our chapter's efficiency in managing memberships, events, and communications."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6035679)

JS

Jon S.

Director of Corporate Insurance

> "Little follow-up, unclear directions, reliance on written tutorials rather than a live body to help us through the process, email..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4255398)

Jacoby G.

Chapter President

> "Starchapter has saved our organization a lot of money by reducing the subscriptions we had into one program."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6047310)

AM

Angie M.

President Elect

> "There is no way to send a link that you get from a separate company. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227099)

Ashley N. S.

Senior Marketing Manager

> "I appreciate the services offered, but what really stands out to me with StarChapter is the outstanding customer service. If I..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6046889)

SM

Shelli M.

President

> "Unfortunately it takes a lot of time to make changes to the website; processing orders into QB; overall, just too cumbersome and..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4606493)

JS

Jessica S.

Membership Director

> "The member roster and event management are useful for our Chapter."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060233)

DS

Denice S.

Administrative Assistant

> "A lot of my members have problems making credit card payments."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6105067)

DK

Debbie K.

Committee MemberPast President

> "It works well for small organizations with a small staff."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6065557)

MO

Michele O.

President

> "Additionally making editing pages is extremely slow and time consuming."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060214)

JC

Joseph C.

Principal Owner

> "Knowledge based learning is good. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6237541)

CS

Christine S.

Owner

> "The KnowledgeBase has been of little value and tech support is only available via email."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4921629)

TH

Tim H.

President

> "I have really liked the ease of use and great support"

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382500)

JT

Julie T.

Catering Sales Manager

> "It keeps all of our members and non-members in one place, but it's really tough to build a decent looking event invitation with..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4606707)

JG

John G.

Treasurer

> "Great company to work with and very helpful staff."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6399678)

PZ

Pamela Z.

Board President

> "rocky... no immediate user assistance...have to email and wait for a return... not convenient ."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227153)

DM

Douglas M.

Treasurer

> "Expensive, but fine overall. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6374415)

AC

Ana C.

Executive Director

> "There is limited customization after a certain point. If the field hasn't already been created then in some cases you cannot..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4255809)

PCB

Pastor Cynthia B.

President & Executive Director

> "What I like most is the essential functionality of creating member profiles, database, events and announcements."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4592480)

SB

Scott B.

Treasurer & Web/Social Media Committee

> "E-mail communications are good; however, e-mail address flagging and rectifying is AWFUL, and we strongly disagree with..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4237745)

DG

Dora G.

President

> "I like that we have most of what we need for our chapter to function, event registration, membership, and payment system."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___3724480)

DR

Dora R.

Director of Sales

> "Somtimes it gets stuck and won’t reboot"

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6037135)

FD

Forrest D.

Webmaster

> "There's an extensive knowledgebase for help and StarChapter support department is very responsive."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6039589)

DS

Donna S.

Association Executive

> "No compatible with QuickBooksLimiting email programCS often takes too long to respond and they frequently refer you back to the..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4592445)

[View Reviews](https://www.capterra.com/p/57588/StarChapter/reviews/)

## User interface

4.31 (469)

4.20 (645)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

MemberClicks

Top features

37/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Application Management
-   Attendance Tracking
-   Committee Management
-   Communication Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Forms
-   Data Import/Export
-   Discount Management
-   Dues Management
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Enrollments/Onboarding
-   Event Calendar
-   Event Management
-   Generative AI
-   Invoice Management
-   Member Communication
-   Member Database
-   Member Directory
-   Member Portal
-   Membership Renewals
-   Membership Signup
-   Member Types
-   Mobile App
-   Payment Processing
-   Promotions Management
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Search/Filter
-   Self Service Portal
-   Surveys & Feedback
-   Third-Party Integrations
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/133851/MemberClicks/#features)

StarChapter

30/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Application Management
-   Attendance Tracking
-   Committee Management
-   Communication Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Forms
-   Data Import/Export
-   Discount Management
-   Dues Management
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Enrollments/Onboarding
-   Event Calendar
-   Event Management
-   Generative AI
-   Invoice Management
-   Member Communication
-   Member Database
-   Member Directory
-   Member Portal
-   Membership Renewals
-   Membership Signup
-   Member Types
-   Mobile App
-   Payment Processing
-   Promotions Management
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Search/Filter
-   Self Service Portal
-   Surveys & Feedback
-   Third-Party Integrations
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/57588/StarChapter/#features)

### Recognition

No recognitions have been awarded to MemberClicks

No recognitions have been awarded to StarChapter

### Deployment & support

MemberClicks

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

StarChapter

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

MemberClicks

-   By Personify
-   Located in United States
-   Founded in 1998

StarChapter

-   By Star Chapter
-   Located in United States
-   Founded in 2008

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4.5

[View full comparison](https://www.capterra.com/compare/133851-134209/MemberClicks-vs-Glue-Up)

[StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.20 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/)

vs

[iMIS](https://www.capterra.com/p/15885/iMIS/)[4.39 (112)](https://www.capterra.com/p/15885/iMIS/reviews/)

$113/month

Price

$200/month

3.8

Features

4.3

3.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/15885-57588/iMIS-vs-StarChapter)