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StarChapter works directly with local chapter leaders, national associations, association management companies (AMC), and other membership-based organizations.
Trusted by event planners of all types to save time, effort & budget on conferences. Empowers universities, associations, non-profits, institutions, independent planners, PCOs, marketers, software con
The features I like best about StarChapter are: ease of administration, swiftness of launch, good value for your money. It's great for smaller associations.
Email deliverability is very bad. Email formatting is difficult to use versus Constant Contact.
The platform is great to use and the setup was fantastic. The team is always there to help with questions.
The options for website customization are quite limited, and the design options are very basic. Some functions also do not work well which can be aggravating.
Customer service is pretty helpful. There is still room for growth for them and I hope they will add features in the future.
I have a long list of complaints about this platform.
It was affordable, easy to use, the initial set-up was simple (StarChapter is a HUGE help and does a great deal of the work), and we've found their support team to be very responsive and helpful.
I didn't find anything that is missing from this software.
We started using MeetingHand earlier this year and overall, it has been terrific. It is economical and the combination of registration software with the ability to have an event app is terrific.
It routed to the wrong bank even though I gave them my routing number.
How easy it was to set up all the details of the event and have it turn into something that was clean and easy to read for customers.
For a technical/academic meeting, the interface was a bit clunky, the abstract and registration formats did not work well and actually delayed people registering and paying on line.
The software has lots of useful features. Also there is no hidden fees and extra costs, the price is affordable and customer support is 7/24 online and help immediately.
We host a couple of events and as we are not an events company, we were confused about registrations, how to collect fees from attendees, where the money goes, etc.
We are new to this and have only been through the form development phase, so right now the experience has been good.
I started working with MeetingHand in spring of 2016, but sadly the meeting our organization, the International Myopain Society (IMS), was planning fell through.
Mary G.: Hi, my name's Mary, I am a director of social media. And I am giving a two star rating for StarChapter today. For more ratings, see below. So I use StarChapter right now for email messaging to our members and to manage our chapter website as well. And we also use it a little bit for managing event registration as well. So the one really nice thing about StarChapter is having everything all in one place. There's one centralized source to have all of your membership, marketing, communications, website, everything at the touch of a finger. The pain points that I'm finding with star chapter is primarily related to ease of use. The system is not intuitive and not designed with the user in mind. There's a lot of training that needs to happen for anyone using the system that's a newbie. And my other pain point is it's not very customizable, especially for email marketing. It does not have any of the drag and drop features. It doesn't have any of the cool tech to make an email really splash or really look cool to the end receiver. It's very basic and just not, I guess, not as elevated as I would like to see.
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StarChapter
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