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In-person, hybrid and virtual one-off or recurring small to medium-sized events. Event professionals, businesses, local governments, nonprofits, clubs and agencies rely on us for any event type.
StarChapter works directly with local chapter leaders, national associations, association management companies (AMC), and other membership-based organizations.
SENSITIVE CONTENT] has been our contact from start to finish. He has been available every single time I have needed him to clarify or help guide us as to the best way to accomplish our event goal.
None that I can remember. We don't really have any complaints.
It's great, it has improved my professionalism and efficiency in managing my events.
Always seems a bit confusing, but it's tough to explain. It also doesn't load as fast as I need it to.
Very affordable and great for educational institutes who have corporate events.
Can't think of one thing that I don't like about it.
From the day we found them, their customer service was amazing. They are always available to get on calls to help you get set up.
If there is anything negative I would say is to keep in mind users like me who do not use tech or are in constant on the job learning mode.
The features I like best about StarChapter are: ease of administration, swiftness of launch, good value for your money. It's great for smaller associations.
Email deliverability is very bad. Email formatting is difficult to use versus Constant Contact.
The platform is great to use and the setup was fantastic. The team is always there to help with questions.
The options for website customization are quite limited, and the design options are very basic. Some functions also do not work well which can be aggravating.
Customer service is pretty helpful. There is still room for growth for them and I hope they will add features in the future.
I have a long list of complaints about this platform.
It was affordable, easy to use, the initial set-up was simple (StarChapter is a HUGE help and does a great deal of the work), and we've found their support team to be very responsive and helpful.
I didn't find anything that is missing from this software.
Mary G.: Hi, my name's Mary, I am a director of social media. And I am giving a two star rating for StarChapter today. For more ratings, see below. So I use StarChapter right now for email messaging to our members and to manage our chapter website as well. And we also use it a little bit for managing event registration as well. So the one really nice thing about StarChapter is having everything all in one place. There's one centralized source to have all of your membership, marketing, communications, website, everything at the touch of a finger. The pain points that I'm finding with star chapter is primarily related to ease of use. The system is not intuitive and not designed with the user in mind. There's a lot of training that needs to happen for anyone using the system that's a newbie. And my other pain point is it's not very customizable, especially for email marketing. It does not have any of the drag and drop features. It doesn't have any of the cool tech to make an email really splash or really look cool to the end receiver. It's very basic and just not, I guess, not as elevated as I would like to see.
Prioritize real-user-identified key features according to your needs to find your best fit.
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