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StarChapter works directly with local chapter leaders, national associations, association management companies (AMC), and other membership-based organizations.
Small Businesses, 0-500 members
The features I like best about StarChapter are: ease of administration, swiftness of launch, good value for your money. It's great for smaller associations.
Email deliverability is very bad. Email formatting is difficult to use versus Constant Contact.
The platform is great to use and the setup was fantastic. The team is always there to help with questions.
The options for website customization are quite limited, and the design options are very basic. Some functions also do not work well which can be aggravating.
Customer service is pretty helpful. There is still room for growth for them and I hope they will add features in the future.
I have a long list of complaints about this platform.
It was affordable, easy to use, the initial set-up was simple (StarChapter is a HUGE help and does a great deal of the work), and we've found their support team to be very responsive and helpful.
I didn't find anything that is missing from this software.
The fact that the software is ever-evolving and improving. I love that the Wodify company is not resting on a good product.
No, there is nothing that I can say negative about this product.
Payment processing and membership billing are integral to the success of a small gym and I appreciated the simplicity and ease of use of Wodify.
I also felt the reporting was confusing due to being overly complicated.
The overall product is good. The interface looks really good and on the front end it's easy to check members into the system (which is especially important for coaches on a daily basis).
Inability to create hybrid memberships. Member management is very basic.
I like this software because it allows me to ditch my notebooks and papers while at the gym and train more effectively. I even enjoy working with their customer service team.
Slow, the software would lag considerable on my iPhone. Some of the social interaction features are lacking.
Mary G.: Hi, my name's Mary, I am a director of social media. And I am giving a two star rating for StarChapter today. For more ratings, see below. So I use StarChapter right now for email messaging to our members and to manage our chapter website as well. And we also use it a little bit for managing event registration as well. So the one really nice thing about StarChapter is having everything all in one place. There's one centralized source to have all of your membership, marketing, communications, website, everything at the touch of a finger. The pain points that I'm finding with star chapter is primarily related to ease of use. The system is not intuitive and not designed with the user in mind. There's a lot of training that needs to happen for anyone using the system that's a newbie. And my other pain point is it's not very customizable, especially for email marketing. It does not have any of the drag and drop features. It doesn't have any of the cool tech to make an email really splash or really look cool to the end receiver. It's very basic and just not, I guess, not as elevated as I would like to see.
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StarChapter
Top FeaturesWodify
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