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Organizations that host conferences, continuing education classes, trade shows, meetings, sports camps, hospitality events, or any other event that benefits from reg, check-in and communication tools.
StarChapter works directly with local chapter leaders, national associations, association management companies (AMC), and other membership-based organizations.
Eventsquid has a unique way of outlaying details of an event in a comprehensive yet visually pleasant manner. Lovely integration with mobile app solutions too.
There have been a couple minor hiccups on a couple of individual registrations, but most of that was attributable to either user error or a mistake on my part.
We appreciate their drive to constantly improve their product and the high level of customer care they provide. Overall, we're happy customers and plan to remain so for the foreseeable future.
I noticed a small error in the registration process and they called me right away to apologize and let me know they had put their team to fix the issue right away.
The Eventsquid platform and team are wonderful to work with. The customer support was wonderful and the team implemented features based on feed-back.
The reporting function doesn't provide the most up-to-date balance due, which is a problem when I'm looking at 1,100 people to figure out who still owes money or run a report for our bookkeeper.
It is very easy to use and extremely flexible. We feel so good about it that we exclusively recommend it to our readers.
Nothing about Eventsquid is difficult. However, the exhibit booth layout section can get confusing if you don't know what you're doing.
The features I like best about StarChapter are: ease of administration, swiftness of launch, good value for your money. It's great for smaller associations.
Email deliverability is very bad. Email formatting is difficult to use versus Constant Contact.
The platform is great to use and the setup was fantastic. The team is always there to help with questions.
The options for website customization are quite limited, and the design options are very basic. Some functions also do not work well which can be aggravating.
Customer service is pretty helpful. There is still room for growth for them and I hope they will add features in the future.
I have a long list of complaints about this platform.
It was affordable, easy to use, the initial set-up was simple (StarChapter is a HUGE help and does a great deal of the work), and we've found their support team to be very responsive and helpful.
I didn't find anything that is missing from this software.
Mary G.: Hi, my name's Mary, I am a director of social media. And I am giving a two star rating for StarChapter today. For more ratings, see below. So I use StarChapter right now for email messaging to our members and to manage our chapter website as well. And we also use it a little bit for managing event registration as well. So the one really nice thing about StarChapter is having everything all in one place. There's one centralized source to have all of your membership, marketing, communications, website, everything at the touch of a finger. The pain points that I'm finding with star chapter is primarily related to ease of use. The system is not intuitive and not designed with the user in mind. There's a lot of training that needs to happen for anyone using the system that's a newbie. And my other pain point is it's not very customizable, especially for email marketing. It does not have any of the drag and drop features. It doesn't have any of the cool tech to make an email really splash or really look cool to the end receiver. It's very basic and just not, I guess, not as elevated as I would like to see.
Prioritize real-user-identified key features according to your needs to find your best fit.
Eventsquid
Top FeaturesStarChapter
Eventsquid
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