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StarChapter works directly with local chapter leaders, national associations, association management companies (AMC), and other membership-based organizations.
Exhibitors, Trade Show Managers, Event Teams, Trade Show Coordinators, and Event Planners
The features I like best about StarChapter are: ease of administration, swiftness of launch, good value for your money. It's great for smaller associations.
Email deliverability is very bad. Email formatting is difficult to use versus Constant Contact.
The platform is great to use and the setup was fantastic. The team is always there to help with questions.
The options for website customization are quite limited, and the design options are very basic. Some functions also do not work well which can be aggravating.
Customer service is pretty helpful. There is still room for growth for them and I hope they will add features in the future.
I have a long list of complaints about this platform.
It was affordable, easy to use, the initial set-up was simple (StarChapter is a HUGE help and does a great deal of the work), and we've found their support team to be very responsive and helpful.
I didn't find anything that is missing from this software.
ExhibitDay is a great tool for anyone that is exhibits at tradeshows. The platform helps with organization, attendee management, and asset management.
There does not seem to be any customer support, and no way to search on answers to questions or problems.
They give you free access to the software to use prior to purchasing it. The cost is fantastic and has great security software protocols.
No worrying if someone messed up the formula in a spreadsheet).
Love the ability to customize the fields so we can easily see the most important info at a glance. Great for keeping us organized so we don't miss little details on big events.
I was hesitant at first because I didn't think it would have all of the features, I thought I needed, but boy was I wrong. It has all the features I need, plus some.
The ease of this product and what it can do amazes me especially with the cost. So far, I have found it to be everything I need still early in the game of using it, but so far it's been great.
It has taken the stress out of managing trade shows.
Mary G.: Hi, my name's Mary, I am a director of social media. And I am giving a two star rating for StarChapter today. For more ratings, see below. So I use StarChapter right now for email messaging to our members and to manage our chapter website as well. And we also use it a little bit for managing event registration as well. So the one really nice thing about StarChapter is having everything all in one place. There's one centralized source to have all of your membership, marketing, communications, website, everything at the touch of a finger. The pain points that I'm finding with star chapter is primarily related to ease of use. The system is not intuitive and not designed with the user in mind. There's a lot of training that needs to happen for anyone using the system that's a newbie. And my other pain point is it's not very customizable, especially for email marketing. It does not have any of the drag and drop features. It doesn't have any of the cool tech to make an email really splash or really look cool to the end receiver. It's very basic and just not, I guess, not as elevated as I would like to see.
Prioritize real-user-identified key features according to your needs to find your best fit.
StarChapter
Top FeaturesExhibitDay
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